j5create JCA351-N USB-C to 4K HDMI Ethernet Adapter Installation Guide
- June 3, 2024
- j5Create
Table of Contents
N USB-C to 4K HDMI Ethernet Adapter
Installation Guide
Features
- Plug and Play – No software or drivers required
- Power delivery 3.0 provides up to 100W of power passthrough
- Reversible, symmetrical USB-C® connector
- DisplayPort™ Alt Mode for HDMI™
- Supports up to 4K resolution
- Reliable network connectivity via the Gigabit Ethernet port
Notes
- If you are using a high-powered USB™ device, please attach a USB-C® power adapter to the JCA351 power delivery port for maximum performance
- Your mobile device might require more power than your charger allows when using the adapter and charging your device simultaneously. To ensure the JCA351 powers and charges your mobile device while in use, a higher wattage power adapter may be required
LIMITED WARRANTY
j5create offers a limited 2-year warranty. User’s wear & tear damage is not
included. The user shall call or email j5create customer service with the
defect information of the product and obtain a return authorization number.
Users are responsible for one-way return freight cost and we will take care of
one-way freight back. In order to obtain a return authorization number, users
should have the following information handy when calling or emailing the
service team:
(i) a copy of the original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be
uninterrupted or error-free. j5create is not responsible for damage arising
from failure to follow nstructions relating to the product’s use. This
warranty does not apply to: (a) consumable parts, unless damage has occurred
due to a defect in materials or workmanship; (b) cosmetic damage, including
but not limited to scratches, dents, and broken plastic on ports; (c) damage
caused by use with non-j5create products; (d) damage caused by natural
disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or
other external causes); (f) damage caused by operating the product outside the
permitted or intended uses described by j5create; (g) damage caused by service
(including upgrades and expansions) performed by anyone who is not a
representative of j5create or a j5create Authorized Service Provider; (h) a
product or part that has been modified to alter functionality or capability
without the written permission of j5create; or (i) if any j5create serial
number on the product has been removed or defaced. If such a situation occurs,
j5create will calculate the cost of materials and repair for your reference.
This warranty is given by j5create in lieu of any other warranties expressed
or implied.
LIMITATION OF WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER
RIGHTS THAT VARY FROM STATE TO STATE (OR BY OUNTRY OR PROVINCE). OTHER THAN
AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS
YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A
SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR
RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. TO THE
EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR
COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF
ALL THER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN,
STATUTORY, EXPRESS OR IMPLIED.
J5CREATE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR
SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY.
J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS
LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE.
J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE
UNINTERRUPTED OR ERROR FREE.
J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID
FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM
AMOUNT FOR WHICH WE ARE RESPONSIBLE.
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT
NOT PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A
PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT
DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW
DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT
APPLY TO YOU.
TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE
LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE
LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S OPTION, REPAIR OR
REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTOR CONDITION MAY LAST, SO
THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE
LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR
COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR
CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE
COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN
J5CREATE’S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY
OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED
TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN
ADDITIONAL CHARGE.
For more information please visit our website at http://www.j5create.com
Copyright© 2022 j5create. All rights reserved. All trade names are registered
trademarks of their respective owners. Features and specifications are subject
to change without notice. Product may not be exactly as shown in the diagrams.
USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates
or its respective owners, registered or used in many jurisdictions worldwide.
HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or
its respective owners, registered or used in many jurisdictions worldwide.
Windows is a trademark of Microsoft Corp., its affiliates or its respective
owners, registered or used in many jurisdictions worldwide. macOS is a
trademark of Apple Inc., its affiliates or its respective owners, registered
or used in many jurisdictions worldwide. Chrome OS is a trademark of Google
LLC, its affiliates or its respective owners, registered or used in many
jurisdictions worldwide. DisplayPort is a trademark of Video Electronics
Standards Association, its affiliates or its respective owners, registered or
used in many jurisdictions worldwide. Linux is a trademark of The Linux
Foundation, its affiliates or its respective owners, registered or used in
many jurisdictions worldwide. Other trademarks and trade names may be used in
this document to refer to either the entities claiming the marks and/or names
or their products and are the property of their respective owners. All
company, product and service names used are for identification purposes only.
Use of these names, logos, and brands does not imply endorsement. We disclaim
any interest in the marks of others.
STOP!
If you have any problems with this product, please contact our technical
support team for assistance.
TECHNICAL SUPPORT
Customer Service : 888-988-0488
Technical Support : 888-689-4088
Email : [email protected]
TECHNISCHER SUPPORT
Kostenloser Anruf bei: +1-888-988-0488
Sprechstunden:
Mon.-Frei. 10.00 – 18.00 U.S.A-E.S.T
E-mail: [email protected]