j5create JCDS335 USB-C 4K Speakerphone Docking Station User Manual

j5create JCDS335 USB-C 4K Speakerphone Docking Station

Specifications

• Model: JCDS335, JCDS337
• Button Usage: Mute, Call control, Music control
• Volume   Control: Mute on, Mute off, Answer call, End call, Reject call, Play, Pause, Volume UP, Volume down
• Mode switching: BluetoothTM mode, USBTM mode
• Action: press, Long press 1s, tap, Long press 3s
• Indicator Light: Solid red, Solid white, Solid blue, Flashing blue
• Microphone: 4 mic array
• Speaker: BluetoothTM, USBTM mode switch, Mute/Unmute, Answer call/Hang Up
• Connectivity: USBTM Type-A 5Gbps, USBTM Type-A 10Gbps, Gigabit Ethernet, 4K60 HDMITM

Product Usage Instructions

Button Usage

• Mute: Press to mute the microphone during a call or music playback.
• Call Control: Use buttons to answer calls, end calls, or reject incoming calls.
• Music Control: Play, pause, adjust volume up or down while playing music.

Mode Switching

• BluetoothTM Mode: Press to switch to Bluetooth mode for wireless connectivity.
• USBTM Mode: Press to switch to USB mode for wired connectivity.

Indicator Light
The indicator light changes colors to indicate different statuses such as call in progress (solid white), Bluetooth connected (solid blue), etc.

Microphone and Speaker Usage

• The device features a 4 mic array for clear audio input.
• Switch between speaker and microphone modes using the designated buttons.

FAQ

1. Q: What do the different indicator light colors signify?
   A: Solid red indicates one status, solid white another, solid blue yet another, and flashing blue indicates a different status. Refer to the manual for details on each color’s meaning.

2. Q: How can I switch between Bluetooth and USB modes?
   A: Press the designated button to switch between BluetoothTM and USBTM modes based on your connectivity needs.

3. Q: How do I mute/unmute the microphone during a call?
   A: Press the designated button to toggle between muting and unmuting the microphone during a call.

4. Q: What is the purpose of the 4 mic array?
   A: The 4 mic array is designed to enhance audio input quality by capturing sound from multiple directions for better clarity during calls or recordings.

USB-C® Dual 4K
Speakerphone Dock Pro (JCDS337) USB-C® 4K Speakerphone Dock (JCDS335)

Quick Installation Guide

Flashing blue
USB™ mode| Long press 3s| Solid white

Product Details

Note: Make sure your USB-C® port supports DisplayPort™ Alternate Mode for videos to work on HDMI™ port of Audio Dock.

Features

• Docking station with meeting controls and speakerphone
• 4 microphones array which deliver natural vocal sound with reduced background noise
• Connect to a 4K@60Hz display with HDMI™ (JCDS335)
• Support MST dual 4K@60Hz HDMI™ display (JCDS337) * macOS® doesn’t support MST, will only support mirroring two monitors on Mac® devices
• Bluetooth™ 5.2 or USB™ plug-and-play connection
• High-quality, crystal-clear audio
• Digital signal processing technologies:
  • Acoustic Echo Cancellation (AEC) reduces background noise and blocks the microphone from receiving sound from your own speakers
  • Automatic Noise Reduction (ANR) reduces background noise
  • Automatic Gain Control (AGC) built into the microphone to ensure conference audio quality
• Compatible with video conferencing apps: A mazon Chime™, BlueJeans™, Cisco®, Facebook™, Messenger, Google Meet™, GoToMeeting®, Microsoft Teams™, Skype™, Skype™ for business, Slack™, Zoom™, etc.

System requirements

• Connection: Bluetooth™ 5.2 & USB™, compliant with UAC1.0
• Windows® 11/ 10, macOS®, iOS®, Android™, or other operating systems with standard UAC drivers
• iOS® – iPhone® can only connect by Bluetooth™, iPad® can connect by Bluetooth™ and USB-C®
• Android™ devices can connect by Bluetooth™ or USB-C®

Special notes
Due to a macOS® limitation, the JCDS337 only supports mirrored dual screens with Mac® devices. (JCDS337)

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

• If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

LIMITED WARRANTY

j5create offers a limited 2-year warranty. User’s wear & tear damage is not included. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number. Users are responsible for one-way return freight cost and we will take care of one-way freight back. In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team:

1. a copy of the original purchase invoice to verify your warranty
2. a product serial number
3. a description of the problem
4. customer’s name, address, and telephone number

j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to: (a) consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with
non-j5create products; (d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed or implied.

LIMITATION OF WARRANTY

• THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.

• J5CREATE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
  J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

• EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

• TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.

• NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
  WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE’S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.

• For more information please visit our website at http://www.j5create.com

• Copyright© 2023 j5create. All rights reserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.

• USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. HDMI is a trademark of HDMI Licensing

• Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Bluetooth is a trademark of Bluetooth SIG, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Windows, Skype and Microsoft are trademarks of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. macOS, iOS, and iPad are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Android and Google Meet are trademarks of

• Google LLC, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Cisco is a trademark of Cisco Systems, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Zoom is a trademark of Zoom Video Communications, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. BlueJeans is a trademark of Blue Jeans Network, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Amazon Chime is a trademark of Amazon Services LLC, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. GoToMeeting is a trademark of LogMeIn, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Slack is a trademark of Slack Technologies, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. All company, product and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others.

Declaration of the Presence Condition of the Restricted Substances Marking

Equipment name

BSMI
This equipment is in compliance with the requirements of the following regulations: CNS13438 and NCC regulations: LP0002

STOP!
If you have any problems with this product please contact our technical support team for assistance.

TECHNICAL SUPPORT

• Customer Service : 888-988-0488
• Technical Support : 888-689-4088
•   Email : service@j5create.com

References

• j5create International
• お問い合わせ – new-jp-j5create

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