SupraWEB to Grant Single Access without Tokens Instructions

SupraWEB to Grant Single Access without Tokens

Product Information

• SupraWEB is a web-based platform that allows users to grant single access to others without the need for physical tokens. It provides a convenient way for busy individuals, such as assistants, to manage access to properties.
• SupraWEB offers features such as checking eligibility, selecting access dates and times, adding notes, and modifying or revoking access.

Product Usage Instructions

Granting Single Access without Tokens

1. 1. Go to the SupraWEB website and log in.

2. Select the “Listings” tab at the top of the screen.
3. On the “Listings Inventory” page, find the relevant property and click the key-shaped icon under the “Actions” column.

Note : It is recommended to add a note for the requester to provide instructions or additional information.

1. 1.  The “Grant Managed Access” screen will appear. Enter the requester’s phone number.

Note : If the number is ineligible, it will be indicated in red text.

1. SupraWEB will check eligibility. Once eligibility is established, select the access date and time, add any relevant notes, and click “Submit”.
2. A success message will appear, and then the listings inventory screen will be displayed.

Modifying Pending Access Granted Note: Access granted can only be changed before the scheduled date and time of access.

1. Click on the settings icon next to the relevant property.
2. On the screen that appears, select the “Managed Access” tab at the top.
3. On the “Managed Access” screen, click “Modify Revoke” under the “Action” column to change or delete the access.

For more information and support, visit suprasystems.com.

Busy? Allow Your Assistant to Provide Single Access to Others

Agents who use the Supra eKEY® app can now have their assistants provide Single Access to others, using SupraWEB. The steps below outline the process by which assistants can help manage Single Access events.

1. Log into SupraWEB and select the Listings tab at the top of the screen.

2. On the Listings Inventory page, click the key-shaped icon under the Actions column for the relevant property.

3. This will bring up the Grant Managed Access screen. Enter the requester’s phone number and SupraWEB will check eligibility.
   Note: Red text will indicate if the number is ineligible.

4. Once eligibility has been established, select the access date and time, add any relevant notes, and click Submit.
   Note: We recommend adding a note for the requester so they know what they need to do.

5. A Success message will appear along the top of the screen and then the listings inventory screen will appear.

How to Modify Pending Access Granted

1. Access granted can only be changed before the date and time of access. To modify any pending access granted, click on the settings icon next to the relevant property.
2. On the screen that appears, click the Managed Access tab at the top.
3. On the Managed Access screen, click Modify Revoke under the Action column to change or delete the access.

suprasystems.com
800-547-0252 • © 2023 Carrier. All rights reserved. Supra is a part of Carrier.

References

• Real Estate Digital Solutions Leader | Key Management| Supra

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