ATEN UE331C USB 3.2 Gen1 Extender Cable User Manual

ATEN UE331C USB 3.2 Gen1 Extender Cable

UC331C / UE332C – USB 3.2 Gen1 Extender Cable

Product Information
The UC331C / UE332C is a USB 3.2 Gen1 Extender Cable that allows you to extend the reach of your USB peripherals. It comes in two lengths, 10 meters (UC331C) and 20 meters (UE332C). The cable is compatible with USB-C devices and can be used with a power adapter for additional power supply.

Product Usage Instructions

1. Connect one end of the USB extender cable to the USB-C port of your device (e.g., laptop, PC).
2. Connect the other end of the cable to the USB peripheral device (e.g., camera) that you want to extend the reach of.
3. If additional power supply is required, connect a power adapter to the power input port on the UC331C / UE332C cable.
4. Ensure that all connections are secure and properly inserted.
5. If using a power adapter, plug it into a power source.
6. Your USB peripheral device should now be extended in reach and ready to use.

Note: Please refer to the user manual for any additional information or troubleshooting steps.

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving
• Increase the separation between the equipment and
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
• Consult the dealer or an experienced radio/TV technician for

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Kcc Statement

Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.

CAN ICES-003 (B)/NMB-003(B)

RoHS
This product is RoHS compliant

User Information

Online Registration

Be sure to register your product at our online support center:
International http://eservice.aten.com

Telephone Support
For telephone support, call this number:

1-949-428-1111

User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE

Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

Package Contents
Check to make sure that all the components are in working order. If you encounter any problem, please contact your dealer.

• 1 UE331C / UE332C 10 M / 20 M USB 3.2 Gen1 Extender Cable
• 1 power adapter
• 1 user instructions

About this Manual

This user manual is provided to help you get the most from the UE331C / UE332C unit. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction introduces you to the UE331C / UE332C 10 M / 20 M USB 3.2 Gen1 Extender Cable. Its purpose, features, and panel components are presented and described.
Chapter 2, Hardware Setup describes the steps that are necessary to quickly and safely set up your installation.

Appendix provides a list of safety instructions and precautions, contact information for ATEN technical support, product specifications, and other technical information.

Note:

• Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
• The product may be updated, with features and functions added, improved or removed since the release of this manual. For an up-to-date user manual, visit http://www.aten.com/global/en/

Conventions
This manual uses the following conventions:

Monospaced   Indicates text that you should key in.
Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential Steps.
2. Bullet lists provide information, but do not involve sequential Steps.
3. Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start > Run means to open the Start menu, and then select Run.

Indicates critical information.

Overview

The UE331C / UE332C is a USB 3.2 Gen 1 extender cable for adding 10 / 20 m to the connection between a USB Type-A enabled PC / laptop and a USB-C device. With the support of up to 5 Gbps Super Speed data transfer rates, the UE331C / UE332C is backward compatible with USB 2.0 and 1.1 standards, ensuring reliable data communication.

Deployment is made more flexible thanks to its lightweight, small form factor with plug-and-play design, along with the multiplatform support, including Windows and macOS. The 2 screw holes on the USB-C female connector fulfill the increasing demands for secure interconnection in industrial applications. The UE331C/ UE332C is an ideal solution when it comes to lengthening USB connection while keeping fast, reliable data syncing performance.

Features

• UE331C / UE332C extends the USB signal from a USB Type-A PC / laptop to a USB-C device 10 / 20 m away
• Supports USB 3.2 Gen1 specifications of up to 5 Gbps data transfer rates
• Lightweight, small enclosure with 2 screw holes on the USB-C female connector deliver enhanced flexibility and secure interconnection
• Multiplatform support – Windows and macOS
• Plug-and-play – no drivers needed
• Additional power adapter included

Requirements
To complete the installation, you will also require the following items that are not included with the product:

• USB 1.1, 2.0, or 3 compatible computer (host computer) with a USB compliant operating system
• USB-C 1.1, 2.0, or 3 compatible device

The UE331C / UE332C Top View

/ UE332C is connected.

The UE331C / UE332C Side View

connector

| Connect a USB-C device to the USB connector.
2| USB-C screw lock holes| These screw lock holes help to secure the USB-C connector in place.
3| AC power adapter port| Connect a power adapter to the AC power adapter port.

Hardware Setup

Please review the safety information regarding the placement of this device in Safety lnstructions, page 5.

Connecting the UE331C / UE332C Unit
Follow the steps below to connect the UE331C / UE332C units

Laptop      Pc

Before you can install the UE331C / UE332C, you need to:

1. Connect your UE331C / UE332C to the computer’s USB Type-A port.
2. Use the UE331C / UE332C extender cable to connect the computer to your USB peripheral device through the unit’s USB-C port.
3. (Optional) If the USB device uses high power consumption, you may need to connect a power adapter to the AC power adapter port for additional power supply.
4. Turn on your computer and your USB peripheral device.

Compatibility
Compatible with USB 3 specifications and backwards compatibility with USB 1.1/2.0 governing the design of USB-C devices. However, ATEN does not guarantee that all USB-C devices are compatible with the UE331C / UE332C, as there are a number of different configurations that may impact the operation of USB-C devices over extended distances.

Appendix

Safety Instructions

General

• This product is for indoor use only.
• Read all of these instructions. Save them for future reference.
• Follow all warnings and instructions marked on the device.
• Do not place the device on any unstable surface (cart, stand, table, ). If the device falls, serious damage will result.
• Do not use the device near water.
• Do not place the device near, or over, radiators or heat registers
• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.
• The device should never be placed on a soft surface (bed, sofa, rug, ) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
• To prevent damage to your installation it is important that all devices are properly grounded.
• Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
• Position system cables and power cables carefully; Be sure that nothing rests on any
• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.
• Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
• If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for
  • The power cord or plug has become damaged or
  • Liquid has been spilled into the
  • The device has been exposed to rain or
  • The device has been dropped, or the cabinet has been
  • The device exhibits a distinct change in performance, indicating a need for
  • The device does not operate normally when the operating instructions are followed.
• Only adjust those controls that are covered in the operating Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Technical Support

International

• For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com
• For telephone support, see Telephone Support, page iv

North America

http://www.atenusa.com/support
Telephone Support| 1-888-999-ATEN ext 4988

1-949-428-1111

When you contact us, please have the following information ready beforehand:

• Product model number, serial number, and date of purchase
• Your computer configuration, including operating system, revision level, expansion cards, and software
• Any error messages displayed at the time the error occurred
• The sequence of operations that led up to the error
• Any other information you feel may be of help

Specifications

upstream

| 1 x USB 3 Type-A Male (Blue)| 1 x USB 3 Type-A Male (Blue)
USB

Downstream

| 1 x USB-C 3 Female| 1 x USB-C 3 Female
USB Specifications| USB 3 / 2.0 / 1.1 for Super / High

/ Full or Low Speed

| USB 3 / 2.0 / 1.1 for Super / High

/ Full or Low Speed

USB Data Rate| Up to 5 Gbps| Up to 5 Gbps
Cable Length| 10m| 20 m
Device Color| Black| Black
Power Consumption (Watt)| 5V:1W| 5V:1.35W
Environmental| Operating Temp.| 0-40°C| 0-40°C
Storage Temp.| -20-60°C| -20-60°C
Humidity| 0-80% RH, Non-condensing| 0-80% RH, Non-condensing
Physical Properties| Housing| Plastic| Plastic
Weight| 0.78 kg (1.72 lb)| 1.58 kg (3.48 lb)
Dimensions (L x W x H)| 6.56 x 2.20 x 1.37 cm

(2.58 x 0.87 x 0.54 in)

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.

To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy

© Copyright 2023 ATEN® International Co., Ltd.
Released: 2023-05-30

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

References

• eService System
• USA Location information - USA.com
• ATEN - Simply Better Connections | ATEN U.S.A.
• ATEN - Simply Better Connections | ATEN Corporate Headquarters
• ATEN Product Warranty | ATEN Corporate Headquarters
• ATEN Product Warranty | ATEN Corporate Headquarters

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