BenQ RE6501 65 Inch Education Interactive Display Instructions

BenQ RE6501 65 Inch Education Interactive Display

Product Information

The product is a display model manufactured by BenQ. The specific models that the information applies to are RE6501, RE7501, RE8601, and RE9801. The firmware for the display can be downloaded based on the part number or the software/firmware version. The part number can be identified by checking the last 3 digits of the part number provided in the user manual. The firmware version can be identified by checking the 2nd digit of the software/firmware version. There are two types of firmware available for download: OTA_FW and Image_FW. OTA_FW upgrades the system firmware while keeping all user settings, while Image_FW upgrades the system firmware and resets everything.

Product Usage Instructions

1. Identify the firmware to be downloaded based on the part number
   or software/firmware version.

   • If using the part number:
   1. Check the last 3 digits of the part number.
   2. Refer to the corresponding firmware version for the identified part number.
   • If using the software/firmware version:
   1. Check the 2nd digit of the software/firmware version.
   2. Refer to the corresponding firmware version for the identified software/firmware version.

2. Select the suitable firmware version to be downloaded based on the identified part number or software/firmware version.

3. Choose between OTA_FW or Image_FW firmware types based on personal preference.

4. Download the firmware from the provided source (e.g., zip file).

5. Refer to the firmware upgrade SOP (Standard Operating Procedure) included in the downloaded zip file to proceed with the firmware upgrade.

6. If needed, access the OSD menu > About or the DMS cloud to check the firmware upgrade SOP.

USING INSTRUCTIONS

Read me before downloading the firmware

Apply BenQ Model: R E 650 1, R E 750 1, R E 860 1, RE9801

• Please read carefully for the below instruction:
• There are two ways to identify which firmware should be downloaded for your display:

Method 1 from the Part Number

1. BenQ Part Number can be found on the spec label at the rear side of the unit. If you are having trouble finding the Part Number, please provide the Serial Number to local BenQ Support and we can check it for you.
   Model| Part Number
   ---|---
   RE6501| 9H.F6YTK.xxx
   RE7501| 9H.F71TK.xxx
   RP8601| 9H.F72TK.xxx
   RE9801| 9H.F79TK.xxx
2. Check the last 3 digits of the Part Number: BenQ part number
   Model| SKU| FW version
   ---|---|---

RE6501

| DE1, DN1, DT2, DA2, DT3| v1.0.0.xx
DE3, DP3, DA4, DN4, DC4,| v1.2.0.xx
DE6, DP6, DA6, DE7, DP7| v1.3.0.xx
RE7501| DE1, DA1, DN1, DC1, DT1, DP2, DA2, DN2, DT2| v1.0.0.xx
DE4, DP4, DN4, DT4, DA5, DA8, DE9, DP9| v1.1.0.xx
RE8601| DE1, DP1, DA1, DN1, DC1, DT1, DE2, DP2, DA2, DN2, DT2, DT3, DAA,

DEB, DPB

| v1.0.0.xx
RE9801| DP1| v1.0.0.xx
3. Kindly refer to the last 3 digits of the part number and download the corresponding firmware.

Note: Last 2 digits of the firmware version will depend on the current latest firmware.

• There are 2 types of firmware available for download. Kindly select the one that is suitable for you.

OTA_FW| Upgrade the system firmware and keep all the user

setting

---|---
Image_FW| Upgrade the system firmware and reset everything

You can find the firmware upgrade SOP in the zip file that you downloaded.

Method 2 – from the software/firmware version on the display

1. Check the software version currently on your display. It can be checked under the OSD menu > About Or through the DMS cloud.
2. Refer to the 2nd digit of the software/firmware version and download the corresponding firmware.
3. Kindly refer to the 2nd digit of the firmware version and download the corresponding firmware.

Model| Software version 1| Software version 2| Software version 3
---|---|---|---
RE6501| v1.0.0.xx| v1.1.0.xx| v1.2.0.xx
RE7501| v1.0.0.xx| v1.1.0.xx| –
RE8601| v1.0.0.xx| –| –
RE9801| v1.0.0.xx| –| –

Note: Last 2 digits of firmware version will depend on the current latest firmware.

Model| Software version| Firmware version to be

downloaded

---|---|---

RE6501

| v1.0.0.xx| v1.0.0.xx
v1.1.0.xx| v1.1.0.xx
v1.2.0.xx| v1.2.0.xx
RE7501| v1.0.0.xx| v1.0.0.xx
v1.1.0.xx| v1.1.0.xx
RE8601| v1.0.0.xx| v1.0.0.xx
RE9801| v1.0.0.xx| v1.0.0.xx

• There are 2 types of firmware available for download. Kindly select the one that is suitable for you.

OTA_FW| Upgrade the system firmware and keep all the user

setting

---|---
Image_FW| Upgrade the system firmware and reset everything

• You can find the firmware upgrade SOP in the zip file that you downloaded.

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