j5create JCD386 USB-C 7 in 1 UltraDrive Mini Dock Installation Guide
- June 12, 2024
- j5Create
Table of Contents
j5create JCD386 USB-C 7 in 1 UltraDrive Mini Dock
Product Information
The JCD386 and JCD388 are multiport adapters that provide HDMITM, USBTM 3.1,
SDTM & microSDTM card slots, and PD 3.0 compatibility for charging. The SDTM/
microSDTM card slots allow for external memory access while copying files. For
maximum performance, it is recommended to use a PC and Type-C power adapter
equipped with PD 3.0. The JCD386 also offers 4K resolution at 30 Hz. j5create
offers a limited 2-year warranty on these products.
Users can contact j5create customer service to obtain a return authorization
number in case of defects. Users are responsible for one-way return freight
cost and j5create will take care of one-way freight back.
Product Usage Instructions
- Connect the JCD386 or JCD388 multiport adapter to your device’s Type-C port.
- For charging, use a Type-C power adapter equipped with PD 3.0/2.0 compatibility and connect it to the adapter’s Type-C port.
- To access external memory, insert an SDTM or microSDTM card into the corresponding slot on the adapter.
- For data transfer, connect a USBTM device to one of the adapter’s USBTM 3.1 Type-A ports.
- For display output, connect an HDMITM device to the adapter’s HDMITM port.
- The JCD386 adapter also supports 4K resolution at 30 Hz.
- If you encounter any problems with the product, contact j5create’s technical support team for assistance.
MODELS
HDMI™ / USB™ 3.1 / SD™ & microSD™ / PD 3.0 (JCD386)
USB™ 3.1 / SD™ & microSD™ / PD 3.0 (JCD388)
Features
- Supports HDMI™ resolutions up to 4K @ 30 Hz (JCD386)
- USB™ 3.1 Type-A port x 2
- Supports USB-C® upstream & downstream: charging, power delivery 3.0 and data transfer
- SD™/ microSD™ card slots allow for external memory access
System Requirements
- Available DisplayPort™ Alt Mode over a USB-C® port (JCD386)
- USB™ PD 3.0/2.0 compatible for upstream charging
Notes
- If you are using a high-powered USB™ device please attach the USB-C® power adapter to the power delivery port to ensure maximum performance
- To ensure files copy completely, do not remove the USB-C® power adapter while copying files. For maximum performance, use a PC and Type-C power adapter equipped with PD 3.0
LIMITED WARRANTY
j5create offers a limited 2-year warranty. User’s wear & tear damage is not included. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number. Users are responsible for one-way return freight cost and we will take care of one-way freight back. In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team:
- (i) a copy of the original purchase invoice to verify your warranty
- (ii) a product serial number
- (iii) a description of the problem
- (iv) customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to: (a) consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed or implied.
LIMITATION OF WARRANTY
- THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
- J5CREATE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
- J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
- EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
- TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
- NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
- WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE’S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL
CHARGE.
For more information please visit our website at http://www.j5create.com
Copyright© 2021 j5create. All rights reserved. All trade names are registered
trademarks of their respective owners. Features and specifications are subject
to change without notice. Product may not be exactly as shown in the diagrams.
STOP!
If you have any problems with this product please contact our technical
support team for assistance.
TECHNICAL SUPPORT
Customer Service: 888-988-0488
Technical Support: 888-689-4088
Email: service@j5create.com
Service Hours: Mon. – Fri. 10:00 – 18:00 E.S.T
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>