ATEN VE-RMK1U Video Extender Rack Mount Kit Instruction Manual

ATEN VE-RMK1U Video Extender Rack Mount Kit

Package Contents

Check to make sure that all of the components are in working order. If you encounter any problem, please contact your dealer.

• 1 VE-RMK1U Frame
• 4 1U mounting plates
• 5 plastic captive screws
• 6 hexagon head screws
• 12 countersunk head screws

Note:

• Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
• This product may be updated, with features and functions added, improved or removed since the release of this manual. For an up-to-date user manual, visit http://www.aten.com/global/en/

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

User Information

Online Registration
Be sure to register your product at our online support center:

• International
  • http://eservice.aten.com

Telephone Support
For telephone support, call this number:

• International 886-2-8692-6959
• China 86-400-810-0-810
• Japan 81-3-5615-5811
• Korea 82-2-467-6789
• North America 1-888-999-ATEN ext 4988 1-949-428-1111

User Notice
All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software. The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference. The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Installation

1. Different ATEN devices use different sets of screw holes on the mounting plate to install. Use the table below to find out:

   • Whether if your ATEN device is built-in with rack ears
   • The alignment line that your ATEN device uses

2. To install a device that is equipped with rack ears, go to the next step. To install a device that is not equipped with rack ears, go to step 4 (page 6).

3. Follow the steps below to rack mount a device that has rack ears.

   • Align the device to its alignment line in as illustrated, and latch one of the rack ears onto the protruded dot on the mounting plate.

   • Secure the device to the mounting plate using the hexagon head screw supplied.

   • Position the VE-RMK1U frame on the front of your rack, align the holes in the frame with the holes in the rack, and then secure the frame to the rack with self-supplied screws.

   • Align your device and mounting plate assembly to one of the slots on the VE-RMK1U Frame.

   • Secure the mounting plate to the frame with a plastic captive screw provided in the package.
     Note:

   • The maximum number of units that a VE-RMK1U Frame supports may vary across models. Refer to the table in step 1 for details.

   • If you have any VE8900/8950 devices installed on the mounting plate, make sure to leave at least 2 mm of space above the devices to avoid scratching the buttons on the top panel, or leave 1U of space if you wish to access these buttons.

4. Follow the steps below to rack mount a device that does not have rack ears.
   Example 1: For devices that align to line A or B

   • Align the device to line A or B in the illustrated orientation.

   • Secure the device to the mounting plate from the backside using the countersunk head screws supplied.

   • Position the VE-RMK1U frame on the front of your rack, align the holes in the frame with the holes in the rack, and then secure the frame to the rack with self-supplied screws.

   • Align your device and mounting plate assembly to one of the slots on the VE-RMK1U Frame.

   • Secure the mounting plate to the frame with a plastic captive screw provided in the package.For a device that aligns to line A, you can install up to 4 units:
     For a device that aligns to line B, you can install up to 3 units:
     Example 2: Installing a device that uses line C

   • Align the device to its alignment line in the illustrated orientation.

   • Secure the device to the mounting plate from the backside using the countersunk head screws supplied.

   • Position the VE-RMK1U frame on the front of your rack, align the holes in the frame with the holes in the rack, and then secure the frame to the rack with self-supplied screws.

   • Align your device and mounting plate assembly to one of the slots on the VE-RMK1U Frame.

   • Secure the mounting plate to the frame with a plastic captive screw provided in the package.
     Note: The maximum number of units that a VE-RMK1U Frame supports may vary across models. Refer to the table in step 1 for details.

Example 3: Installing a device that uses line edge

• Align the device to its alignment line in the illustrated orientation.
• Secure the device to the mounting plate using the hexagon head screw supplied.
• Position the VE-RMK1U frame on the front of your rack, align the holes in the frame with the holes in the rack, and then secure the frame to the rack with self-supplied screws.
• Align your device and mounting plate assembly to one of the slots on the VE-RMK1U Frame.
• Secure the mounting plate to the frame with a plastic captive screw provided in the package.

Note: The maximum number of units that a VE-RMK1U Frame supports may vary across models. Refer to the table in Step 1 for details.

Technical Support

International

• For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com

For telephone support, call this number:

• International 886-2-8692-6959
• China 86-400-810-0-810
• Japan 81-3-5615-5811
• Korea 82-2-467-6789
• North America 1-888-999-ATEN ext 4988 1-949-428-1111

North America

ht tp://www.aten- usa.com/support
Telephone Support| 1-888-999-ATEN ext 4988

When you contact us, please have the following information ready beforehand:

• Product model number, serial number, and date of purchase
• Your computer configuration, including operating system, revision level, expansion cards, and software
• Any error messages displayed at the time the error occurred
• The sequence of operations that led up to the error
• Any other information you feel may be of help

Limited Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.

What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product that fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN. To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/

Copyright 2022 ATEN® International Co., Ltd.

Released: 2022-02-16 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

References

• eService System
• USA Location information - USA.com
• ATEN - Simply Better Connections | ATEN U.S.A.
• ATEN - Simply Better Connections | ATEN Corporate Headquarters
• ATEN Product Warranty | ATEN Corporate Headquarters
• A+ Warranty | ATEN Corporate Headquarters
• LCD KVM Switches / Consoles | ATEN Corporate Headquarters

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