AIRCARE HD3120DCN Horizon 4.75 Gallon Console Evaporative Humidifier User Manual

: October 30, 2023
: AIRCARE

AIRCARE HD3120DCN Horizon 4.75 Gallon Console Evaporative Humidifier

AIRCARE-HD3120DCN-Horizon-4-75-Gallon-Console-Evaporative-Humidifier-
product

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS – READ BEFORE USING YOUR HUMIDIFIER
WARNING: To reduce the risk of fire, electric shock, or injury, always unplug the unit before moving, filling, servicing, or cleaning. Do not pour or spill water onto the controls or motor area. If these get wet, let them dry completely and have unit checked by authorized service personnel before plugging in. Do not use the humidifier if any parts are damaged or missing. Contact us for replacement parts at 800.547.3888.

To reduce the risk of fire or shock hazard, this humidifier has a polarized plug (one blade is wider than the other). Plug humidifier directly into a 120V, A.C. electrical outlet. Do not use extension cords. If the plug does not fully fit into the outlet, reverse plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
Keep the electric cord out of traffic areas. To reduce the risk of fire hazard, never put the electric cord under rugs, near heat registers, radiators, stoves or heaters.
Always unplug the unit before moving, cleaning or removing the fan assembly section from the humidifier, or whenever it is not in service.
Keep the humidifier clean. To reduce the risk of injury, fire or damage to humidifier, use only cleaners specifically recommended for humidifiers. Never use flammable, combustible or poisonous materials to clean your humidifier
Do not put foreign objects inside the humidifier.
Do not allow unit to be used as a toy. Close attention is necessary when used by or near children.
To reduce the risk of electrical hazard or damage to humidifier, do not tilt, jolt or tip humidifier while unit is running.
To reduce the risk of accidental electrical shock, do not touch the cord or controls with wet hands.
To reduce the risk of fire, do not use near an open flame such as a candle or other flame source.

WARRANTY

HUMIDIFIER TWO-YEAR LIMITED WARRANTY POLICY SALES RECEIPT REQUIRED AS PROOF OF PURCHASE FOR ALL WARRANTY CLAIMS
This warranty is extended only to the original purchaser of this humidifier when the unit is installed and used under normal conditions against defects in workmanship and materials as follows:

Two (2) years from date of sale on the unit, and
Thirty (30) days on wicks and filters, which are considered disposable components and should be replaced periodically.

The manufacturer will replace the defective part/product, at its discretion, with return freight paid by the manufacturer. It is agreed that such replacement is the exclusive remedy available from the manufacturer and that TO THE AXIMUM EXTENT PERMITTED BY LAW, THE MANUFACTURER IS NOT RESPONSIBLE FOR DAMAGES OF ANY KIND, INCLUDING INCIDENTAL AND CONSEQUENTIAL DAMAGE OR LOSS OF PROFITS OR REVENUES. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Warranty Exclusions: We are not responsible for replacement of wicks and filters. We are not responsible for any incidental or consequential damage from any malfunction, accident, misuse, alterations, unauthorized repairs, abuse, including failure to perform reasonable maintenance, normal wear and tear, nor where the connected voltage is more than 5% above the nameplate voltage. We are not responsible for any damage from the use of water softeners or treatments, chemicals or descaling materials. We are not responsible for the cost of service calls to diagnose the cause of trouble, or labor charge to repair and/or replace parts. No employee, agent, dealer or other person is authorized to give any warranties or conditions on behalf of the manufacturer. The customer shall be responsible for all labor costs incurred. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Obtaining Warranty Service: Within the limitations of this warranty, purchaser with inoperative units should contact customer service at 800.547.3888 for instructions on how to obtain service within warranty as listed above. This warranty gives the customer specific legal rights, and you may also have other rights which vary from province to province, or state to state. Register your product at www.aircareproducts.com.

LET’S GET YOU UP AND RUNNING

Remove the Horizon from its packaging. You should have: AIRCARE-
HD3120DCN-Horizon-4-75-Gallon-Console-Evaporative-Humidifier-fig
1

a. Cabinet

1B73011
b. Fan assembly

1B73010
c. Pivot lid

828855-3
d. HDC411 Super Wick®

ALL HDC411 WICKS
e. Two top wick housings

828194
f. Two front wick housings

828195
g. Float

1B71971
h. Float retainer

824101-1
i. Four casters

1B5460100
j. Owner’s manual

1B73386

If you are missing any parts, or need replacement parts, call us at 800.547.3888 or visit our website aircareproducts.com.
HEART We hope you love your Horizon.

Prefer to see a video?
Watch the Horizon set-up at aircareproducts.com/support.
SCAN THE CODE TO THE RIGHT WITH YOUR PHONE’S CAMERA

Note: Your Horizon’s wicks and wick housing are pre-positioned for you. Note this positioning (or take a picture of it) if you decide to add the casters to your unit, as these will need to be removed to add the casters.

Remove everything from the cabinet. Turn the cabinet over and insert the casters snugly into the bottom. Just use your hands! Using tools can crack the cabinet.
Turn the cabinet upright and place the wide end of the float in the circular area in the bottom of the cabinet. Make sure the float retainer is between the first and second bumps on the float. Squeeze the float retainer’s prongs together, position them halfway down the long vent slat, then release the prongs to lock in place.
Slide the wicks into the grooves along the back of the cabinet. They should nest in the nodules toward the front of the cabinet.
Place the wick housing on top of the wicks. Each housing should fit over two wicks. Make sure that:
- The wicks align with the grooves on the front of the wick housing.
- The hole in the front piece of the wick housing fits over the nodule between the wicks.
  Place the fan assembly on top of the wick housing.
Put your Horizon in the most centrallylocated room of your home. It should be on a level surface against an interior wall. Make sure it’s at least two inches from the wall so the humidistat (on the cord) can accurately read your humidity.
More about positioning:
- To maximize humidity circulation, put your unit near a cold air return.
- If you prefer to put your unit in the room where humidity is most needed, you can! But the humidity won’t circulate as well with this method.
- Don’t put your humidifier under a window, as condensation may occur.
- Put the unit on the bottom floor of a multi-story home.
Remove the tape from the pivot lid and lift it. Fill the cabinet with water. Your Horizon holds 4.75 gallons of water.
About water additives:
- Do not use essential oils in your Horizon.
- Do not use water softeners.
- We recommend our Essick Air Bacteriostat to help inhibit mold growth.
Wait 20 minutes for the wick to become fully saturated, then proceed to step 9.
Plug in your unit and press the power button .
Set your desired fan speed by pressing the fan speed button . Your Horizon has three fan speeds that are displayed by F1 (the lowest speed) through F3 (the highest speed).
Note: On higher speeds, the Horizon puts out a tremendous amount of humidity, so it’s louder on these levels. Most of our customers liken it to the sound of a box fan. Rest assured there is nothing wrong with your unit, it’s just working very hard to put out much-needed humidity.
Press the humidity control button to set your humidity level from 25% to 65%. The humidistat on your cord will read your home’s humidity and turn your fan off when the set level is reached. When set to 65%, your unit will run continuously.
That’s it! Your Horizon is ready to use.

ABOUT THE CODES

F – The F code means your unit is empty and needs to be FILLED with water.
CL – Your CONTROLS ARE LOCKED on the current setting. Activate the control lock by holding the power button for five seconds, until CL appears. Your Horizon will lock on the current fan and humidity settings. Release the lock by pressing the power button again for five seconds until the display flashes CL twice, letting you know the lock is off.
CF – The CF code triggers after 720 hours of use and means it’s time to CHECK YOUR FILTER (wick). Unplug your unit and check your wicks. If your wicks are still in good shape, simply clear the code by plugging your humidifier back in. If your wicks needs replacing, install new HDC411 Super Wicks®.

HOW TO CLEAN YOUR HORIZON

Regular cleaning is important for preventing mold,mildew, and other bacterial growth in your humidifier.
It also keeps your Horizon working its best.

Let the unit run until it’s empty, then turn it off and unplug it.
Remove the wicks and wick housings from the cabinet. Throw your wicks away if it is time to replace them. Otherwise, put them in a sink while you finish cleaning your Horizon.
Pour out any remaining water from the cabinet.
Fill the cabinet half-full with water and add 1 cup of white vinegar. Let sit for 20 minutes. To disinfect, replace the vinegar with 1 teaspoon of bleach. Do not mix vinegar and bleach.
After 20 minutes, empty the cabinet.
Dampen a sponge with white vinegar and wipe down the cabinet and wick housings. Rinse everything thoroughly. To disinfect, replace the vinegar with bleach. Wipe down the wick housings and cabinet interior only.
Wipe everything dry and replace the wicks, if needed.Then reassemble.

When storing your Horizon, discard the used wicks and disinfect the unit using the directions above. Dry the unit thoroughly, and store in a temperature- regulated area. Do not install new wicks until you are ready to use your humidifier again.

FREQUENTLY ASKED QUESTIONS

Where is my serial number?
- Your serial number is on the sticker on the back of your fan assembly. You can write it here for future reference:
Why isn’t my unit running?
- Make sure your fan assembly is seated correctly. (see step 3)
- Your unit has reached your set humidity level.
The display is flashing “20,” what does this mean?
- Your humidity level is below 20%. Try increasing your fan speed and output level.
The display is flashing“–,” what does this mean?
- Your humidity level is over 90%. Try lowering your fan speed and output level.
Why isn’t my humidity increasing?
- It can take 2-3 days for your new humidifier to bring your humidity up, especially if it is very dry in your home.
- If your wick is old, replace it with a new one.
Why is my Horizon flashing “F” when it has water in it?
- Try adjusting your float. (see step 3)
How often should I replace my wick?
- Your water’s mineral content dictates how often your wick needs replacing. Harder water means more frequent changes. Using our Bacteriostat (part #1970) can help keep your unit cleaner and lengthen the life of your wick. Always change your wick at the beginning of every season.
Can I order replacement parts?
- Yes! Your Horizon’s parts and their part numbers are listed on page 2.