AIRCARE H12 Series 5.4-Gallon Console Evaporative Humidifier User Manual

June 3, 2024
AIRCARE

AIRCARE H12 Series 5.4-Gallon Console Evaporative Humidifier User Manual
AIRCARE H12 Series 5.4-Gallon Console Evaporative
Humidifier

IMPORTANT SAFETY INSTRUCTIONS

READ BEFORE USING YOUR HUMIDIFIER

WARNING: To reduce the risk of fire, electric shock, or injury, always unplug the unit before moving, filling, servicing, or cleaning. Do not pour or spill water onto the controls or motor area. If these get wet, let them dry completely and have unit checked by authorized service personnel before plugging in. Do not use the humidifier if any parts are damaged or missing. Contact us for replacement parts at 800.547.3888.

  1. To reduce the risk of fire or shock hazard, this humidifier has a polarized plug (one blade is wider than the other). Plug humidifier directly into a 120V, A.C. electrical outlet. Do not use extension cords. If the plug does not fully fit into the outlet, reverse plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
  2. Keep the electric cord out of traffic areas. To reduce the risk of fire hazard, never put the electric cord under rugs, near heat registers, radiators, stoves or heaters.
  3. Always unplug the unit before moving, cleaning or removing the fan assembly section from the humidifier, or whenever it is not in service.
  4. Keep the humidifier clean. To reduce the risk of injury, fire or damage to humidifier, use only cleaners specifically recommended for humidifiers. Never use flammable, combustible or poisonous materials to clean your humidifier
  5. Do not put foreign objects inside the humidifier.
  6. Do not allow unit to be used as a toy. Close attention is necessary when used by or near children.
  7. To reduce the risk of electrical hazard or damage to humidifier, do not tilt, jolt or tip humidifier while unit is running.
  8. To reduce the risk of accidental electrical shock, do not touch the cord or controls with wet hands.
  9. To reduce the risk of fire, do not use near an open flame such as a candle or other flame source.

ESSICK AIR PRODUCTS, INC. TWO YEAR LIMITED WARRANTY FOR EVAPORATIVE HUMIDIFIERS FOR THE UNITED STATES AND CANADA.
SALES RECEIPT REQUIRED AS PROOF OF PURCHASE FOR ALL WARRANTY CLAIMS.

This warranty against defects in workmanship and materials is extended by Essick Air Products, Inc. (“Essick Air”) when the unit is installed and used under normal conditions as follows:

  • Two (2) year from from original date of purchase, and
  • Thirty (30) days from original date of purchase for wicks and filters, which are considered disposable components and should be replaced periodically.

Essick Air will replace the defective part/product, with return freight paid by Essick Air. It is agreed that such replacement is the exclusive remedy available from Essick Air and that TO THE MAXIMUM EXTENT PERMITTED BY LAW, ESSICK AIR IS NOT RESPONSIBLE FOR DAMAGES OF ANY KIND, INCLUDING INCIDENTAL AND CONSEQUENTIAL DAMAGE OR LOSS OF PROFITS OR REVENUES.

Exclusions from this warranty: Because Essick Air cannot control the quality of products sold by unauthorized sellers, this limited warranty applies only to products that were purchased from Essick Air or an Essick Air authorized seller in the United States of America or Canada, unless otherwise prohibited by law. We reserve the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites. We are not responsible for normal and/or periodic replacement of wicks and filters. We are not responsible for any incidental or consequential damage from any malfunction of the product.

This warranty does not apply to, nor are we responsible for any incidental or consequential damages or defects resulting from accident, misuse, alterations, unauthorized or individual service or repair, unauthorized use, mishandling, unreasonable use, abuse (including failure to perform reasonable maintenance), normal wear and tear, where the connected voltage is more than 5% above the nameplate voltage, nor where the equipment or parts were improperly installed, wired, or maintained in violation of the owner’s manual. Alterations include the substitution of non-Essick Air/AIRCARE component parts with Essick Air/AIRCARE component parts, including, but not limited to, demineralization cartridges, filters, wicks and bacteria treatment.

We are not responsible for any damage from the use of water softeners or treatments, chemicals or descaling materials. We are not responsible for the cost of service calls to diagnose the cause of trouble, or labor charge to repair and/or replace parts. No employee, agent, dealer or other person is authorized to give any warranties or conditions on behalf of Essick Air.

Some jurisdictions (which may include the Province of Quebec) do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

The disclaimers, exclusions, and limitations of liability under this warranty will not apply to the extent prohibited by applicable law (which may include the Province of Quebec). Except where prohibited by applicable law (which may include the Province of Quebec), this warranty applies only to the original purchaser of the Product and is not transferable.

How to obtain service under this warranty

Within the limitations of this warranty, purchaser with inoperative units should contact customer service at 800-547-3888 for instructions on how to obtain service under this warranty as listed above.

This warranty gives the customer specific legal rights, and you may also have other rights which vary from province to province, or State to State. To the extent Essick Air, or a third party, offers an extended warranty, the terms of any such extended warranty are separate and apart from this warranty, and the failure to sign-up for any extended warranty does not diminish your rights under this warranty.
Where any term of this warranty is prohibited by such laws, it shall be null and void, but the remainder of the warranty shall remain in effect.
Register your product at AIRCAREproducts.com
Failure to complete the registration form does not diminish your warranty rights.
Last Updated: September 1, 2022

LET’S GET YOU UP AND RUNNING

Remove the Alliance from its packaging.
You should have:
Remove the Alliance

  • a. Cabinet
    H12400HB #4V5094020DKB |
    H12300HB #4V5094020LBR | H12600 #1B72939

  • b. Fan assembly

    1B72344-R

  • c. Bottle cover (attached to the fan assembly)

    4V5096101BLK

  • d. 1045 Super Wick®
    ALL 1045 WICKS

  • e. Float

    1B71675

  • f. Float rod

    4V5098201BLKP

  • g. Float retainer (attached to your wick)

    1B72647

  • h. Water bottle

    1B5060120

  • i. Bottle cap

    1B5060000

  • j. Four casters

    1B5460070

  • k. Fill hose

    1B5060140

  • l. Owner’s manual

    1B73530

If you are missing any parts, or need replacement parts, call us at 800.547.3888 or visit our website aircare.com.

We hope you love your Alliance.

Prefer to see a video?
Watch the Alliance set-up at
aircare.com/support.

SCAN THE CODE TO THE RIGHT WITH YOUR PHONE’S CAMERA
QR Code

  1. Lift off the fan assembly and remove everything from the cabinet. Do not discard the cardboard box under the assembly. This box contains your float, float rod, bottle cover, and accessories bag.

  2. Turn the cabinet over and insert the casters snugly into the bottom. Just use your hands! Using tools can crack the cabinet.

  3. Turn the cabinet upright and place the wide end of the float in the circular area in the bottom of the cabinet.

  4. There is a retainer ring on top of your wick. Pull this to fully extend it.

  5. Locate the vent on the back of your Alliance. It has a narrow lip along the top. The top of your wick has raised lettering that says BACK. With the back of your wick facing the vent, slide the wick down onto the vent lip until it catches, slipping the float rod into the retainer ring as you go.
    Product Images

  6. The AIRCARE 1051 air filter can be used with your Alliance for added air filtration. While your 1045 Super Wick® is required for operation, the 1051 filter is optional. If you are using the 1051 filter, install it now. Install your 1051 air filter by clipping the filter’s hooks into the slots on the back of your Alliance.

  7. Put your Alliance in the most centrally located room of your home. It should be on a level surface against an interior wall. Make sure it’s at least two inches from the wall so the humidistat (on the cord) can accurately read your humidity.

More about positioning:

  * To maximize humidity circulation, put your unit near a cold air return.
  * If you prefer to put your unit in the room where humidity is most needed, you can! But the humidity won’t circulate as well with this method.
  * Don’t put your humidifier under a window, as condensation may occur.
  * Put the unit on the bottom floor of a multi-story home.
  1. Put the fan assembly on the cabinet.
    Make sure the float makes a solid connection with the fan switch inside the fan assembly. The fan switch looks like a small, silver diving board.

  2. Fill your water bottle, then tighten the cap with your hands, making sure the cap is correctly threaded. Do not overfill the bottle.

  3. Note the raised lettering on your bottle that says FRONT and REAR. Put the water bottle in the base with this lettering facing the fan, the front of the bottle facing the front of the Alliance, and the cap facing down.

  4. Let the bottle drain completely into the cabinet, then remove the bottle and refill it. Put the bottle back into the cabinet. Filled twice like this, your Alliance holds 5.4 gallons of water.

About water additives:

  * Do not use essential oils in your Alliance.
  * Do not use water softeners.
  * We recommend our Essick Air Bacteriostat to help inhibit mold growth.
  1. Put the bottle cover on the fan assembly. Wait 20 minutes for the wick to become fully saturated, then proceed to step 13.

  2. Plug in your unit and press the power knob power-off. Set your desired fan speed by turning the power knob. Your Alliance has four fan speeds that are displayed by F1 (the lowest speed) through F4 (the highest speed).
    Note: On higher speeds, the Alliance puts out a tremendous amount of humidity, so it’s louder on these levels. Most of our customers liken it to the sound of a box fan. Rest assured there is nothing wrong with your unit, it’s just working very hard to put out much-needed humidity

  3. Turn the humidity control knob to set your humidity level from 25% to 65%. The humidistat on your cord will read your home’s humidity and turn your fan off when the set level is reached. When set to 65%, your unit will run continuously

ABOUT THE CODES

F – The F code means your unit is empty and needs to be FILLED with water.
CL – Your CONTROLS ARE LOCKED on the current setting. Activate the control lock by holding the power button for five seconds, until CL appears. Your Alliance will lock on the current fan and humidity settings. Release the lock by pressing the power button again for five seconds until the display flashes CL three times, letting you know the lock is off.
CF – The CF code triggers after 720 hours of use and means it’s time to CHECK YOUR FILTER (wick). Unplug your unit and check your wick. If your wick is still in good shape, simply clear the code by plugging your humidifier back in. If your wick needs replacing, install a new 1045 Super Wick®.

HOW TO CLEAN YOUR ALLIANCE

Regular cleaning is important for preventing mold, mildew, and other bacterial growth in your humidifier. It also keeps your Alliance working its best.

  1. Let the unit run until it’s empty, then turn it off and unplug it.

  2. Remove everything from the cabinet. Throw your wick away if it is time to replace it.
    Otherwise, put it in a sink while you finish cleaning your Alliance.

  3. Pour out any remaining water from the cabinet and water bottle.

  4. Fill the cabinet half-full with water and add 1 cup of white vinegar. Let sit for 20 minutes.To disinfect, replace the vinegar with 1 teaspoon of bleach. Do not mix vinegar and bleach.

  5. Fill the water bottle half-full with water and add 1 cup of white vinegar. Put the cap back on, shake the bottle gently, then let sit for 20 minutes. To disinfect, replace the vinegar with 1 teaspoon of bleach in each bottle.

  6. After 20 minutes, empty the cabinet and bottle.

  7. Dampen a sponge with white vinegar and wipe down the cabinet, bottle, and float rod (rinse the Styrofoam float with water only). Rinse everything thoroughly. To disinfect, replace the vinegar with bleach. Wipe down the bottle, float rod, and cabinet interior only.

  8. Wipe everything dry and replace the wick, if needed. Then reassemble.

When storing your Alliance, discard the used wick and disinfect the unit using
the directions above. Dry the unit thoroughly, and store in a temperature regulated area. Do not install a new wick until you are ready to use your humidifier again.

For any other questions or issues, contact our humidifier experts!
They are ready by phone, email, or chat.

800.547.3888
[email protected]
aircare.com

AIRCARE

FREQUENTLY ASKED QUESTIONS

Q: Where is my serial number?

A: Your serial number is on the sticker on the back of your fan assembly. You can write it here for future reference:

Q: Why isn’t my unit running?

A:
– Make sure your fan assembly is seated correctly. (SEE STEP 9)
– Your unit has reached your set humidity level.

Q: The display is flashing “20,” what does this mean?

A: Your humidity level is below 20%. Try increasing your fan speed and output level.

Q: Why isn’t my humidity increasing?

A:
– It can take 2-3 days for your new humidifier to bring your humidity up, especially if it is very dry in your home.
– If your wick is old, replace it with a new one.

Q: Why is my Alliance flashing “F” when it has water in it?

A: Try adjusting your float. (SEE STEP 6)

Q: How often should I replace my wick?

A: Your water’s mineral content dictates how often your wick needs replacing. Harder water means more frequent changes. Using our Bacteriostat (part #1970) can help keep your unit cleaner and lengthen the life of your wick. Always change your wick at the beginning of every season.

Q: Can I order replacement parts?

A: Yes! Your Alliance’s parts and their part numbers are listed on page 2.

References

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