reolink QSG1 Video Doorbell WiFi or PoE User Guide
- October 30, 2023
- reolink
Table of Contents
Quick Start Guide
Apply to: Roe link Video Doorbell WiFi / PoE
What’s in the Box
NOTE: The Relink Video Doorbell PoE doesn’t come with a power adapter and power extension cable.
Doorbell Introduction
Video Doorbell PoE
Video Doorbell WiFi
Set up the Doorbell
Set up the Doorbell on Phone
Step 1 Scan to download the Relink App from the App Store or Google Play
Store.
https://reolink.com/wp-json/reo-v2/app/download
NOTE: If the Relink App is already existed, please check if it is the
newest; if no, please update it.
Step 2 Power on the video doorbell.
PoE Version: Connect the doorbell to a PoE Switch/Injector or Relink PoE NVR
to power it on. (The PoE Switch/Injector and Relink PoE NVR are not included
in the package)
WiFi Version: Connect the power cable to the screws on the back of doorbell, then power it on with the power adapter.
NOTE: Make sure the Y-shape plugs are separate from each other.
Step 3 Launch the Relink App. Click the “ ” button in the top right corner and
scan the QR code on the doorbell to add it.
Step 4 Follow the onscreen instructions to finish the initial setup.
Set up the Doorbell on PC (Optional)
Step 1 Download and install the Relink Client. Go to https://reolink.com >
Support > App & Client
Step 2 Power on the video doorbell.
Step 3 Launch the Relink Client. Click the “ ” button and input the UID number
of the doorbell to add it.
Step 4 Follow the onscreen instructions to finish the initial setup.
Set up the Chime
Step 1 Plug in the Chime and press the button on your doorbell.
Step 2 Follow the onscreen instructions to finish the initial setup.
NOTE: The chime is synchronized with the doorbell by default. If you want to use two or more chimes for one doorbell, the chimes need to be synchronized manually.
- Power off the chime.
- Power on the chime with the setting button pressed to turn on the pairing mode. Keep pressing the button for 5 seconds until the chime status LED is on.
- Press the doorbell button once. The chime will be successfully paired if its status LED flashes twice and it beeps twice.
Install the Doorbell
Reolink Video Doorbell PoE
Step 1 Put the mounting hole template on the wall by the door and drill
holes as shown.
Step 2 Install the mounting plate using the long screws provided through the
two holes.
Step 3 Run the Ethernet cable through the mounting plate and the hole on the
wall to connect it to the doorbell, then attach the doorbell to the plate.
Step 4 The doorbell is powered by connecting the other end of the Ethernet
cable to a PoE device.
Reolink Video Doorbell WiFi
Step 1 Put the mounting hole template on the wall by the door and drill
holes as shown.
Step 2 Install the mounting plate using the long screws provided through the
two holes.
Step 3 Run the power adapter through the mounting plate and the hole on the
wall to connect it to the doorbell, then attach the doorbell to the plate.
Step 4 Plug the power adapter into a socket near the door. Use the long power
extension cable if the socket is too far away from your doorbell.
NOTE: Reolink Video Doorbell PoE & WiFi can also be powered by the existing doorbell wiring system. In such case, you are required to first bypass the existing mechanical chime with the jumper cable to get sufficient power. Without sufficient power, the doorbell may restart and has an unstable connection, and the mechanical chime may vibrate and generate noise. Use the extension cable to extend the length of the existing power cable for the doorbell, as shown below. After the installation, the existing mechanical chime will not ring anymore.
If you need to adjust the angle of the doorbell, you can use the wedge
provided. (The Reolink Video Doorbell PoE is taken as an example)
Step 1 Put the mounting hole template on the wall and drill holes as shown.
Step 2 Install the wedge using the screws provided through the two holes.
Ensure that the notched side of the wedge is facing outside.
Step 3 Screw the mounting plate to the wedge.
Step 4 Run the Ethernet cable through the wedge and mounting plate, and attach
the doorbell to the plate.
Remove the Doorbell
If you want to remove the Doorbell from the mounting plate, you may use the reset needle to poke the bottom.
Specification
Hardware Features
Field of View: 133.6° Horizontal, 97.3° Vertical, 180.4° Diagonal
Dimension: 133 x 48 x 23mm
Weight: 96g
Notification of Compliance
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: this device may not cause harmful interference,
and this device must accept any interference received, including interference
that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC RF Exposure Warning Statements
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment shall be installed and operated with
minimum distance 20cm between the radiator & body.
Simplified EU Declaration of Conformity
Reolink declares that the WiFi camera is in compliance with the essential
requirements and other relevant provisions of Directive 2014/53/EU, the PoE
camera is in compliance with Directive 2014/30/EU.
Correct Disposal of This Product
This marking indicates that this product should not be disposed with other
household wastes. throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can take this product for
environmentally safe recycling.
Limited Warranty
This product comes with a 2-year limited warranty that is valid only if
purchased from Reolink Official Store or a Reolink authorized reseller.
Learn more: https://reolink.com/warranty-and-return/.
NOTE: We hope that you enjoy the new purchase. But if you are not
satisfied with the product and plan to return, we strongly suggest that you
reset the camera to factory default settings before returning.
Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.
End User License Agreement
By using the Product Software that is embedded on the Reolink product, you
agree to the terms of this End User License Agreement (“EULA”) between you and
Reolink. Learn more: https://reolink.com/eula/.
ISED Statements
This device contains license-exempt transmitter(s)/re ceiler(s) that comply
with Innovation, Science and Economic
Development Canada’s license-exempt RSS(s). Operation is subject to the
following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
Radio Frequency Exposure Statement for IC
The device has been evaluated to meet general RF exposure
requirements. The device can be used in mobile exposure conditions.
The min separation distance is 20cm.
OPERATING FREQUENCY (For WiFi Version) (the maximum transmitted power)
2412MHz — 2472MHz (19dBm)
5150MHz — 5350MHz (18dBm)
5470MHz — 5725MHz (18dBm)
Technical Support
If you need any technical help, please visit our official support site and contact our support team before returning the products: https://support.reolink.com.
@ReolinkTech https://reolink.com
References
- Reolink Official: Security Cameras and Systems for Home & Business
- Reolink Official: Security Cameras and Systems for Home & Business
- Warranty & Return – Reolink
- Reolink Support - Official Reolink Help Center