reolink RLN36 36 Channel PoE NVR unit User Guide

reolink RLN36 36 Channel PoE NVR unit

Product Information

The Reolink NVR RLN36 is a network video recorder that can support up to 16 cameras. It comes with a power adapter, HDMI cable, USB mouse, Ethernet cable, and a quick start guide. The NVR has a control panel, USB port, power LED, HDD LED, alarm in, audio in, HDMI port, power switch, VGA port, audio out, USB ports, LAN port, internet ports, and alarm out. It supports HDMI output up to 12MP, VGA output up to 2MP, and 1CH RCA audio output. The decoding  resolution is up to 12MP/8MP/5MP/4MP/3MP/1080p/720p withH.264/H.265 video format. The NVR has FCC compliance and is in compliance with the essential requirements and other relevant provisions of Directive 2014/30/EU.

Product Usage Instructions

1. Unbox the product and ensure that all items are present – NVR, power adapter, HDMI cable, USB mouse, Ethernet cable, and quick start guide.

2. Connect the NVR (LAN port) to your router using an Ethernet cable.

3. Connect the mouse to the USB port of the NVR.

4. Connect the NVR to a monitor using a VGA or HDMI cable (note that there is no VGA cable included in the package).

5. Connect the PoE switch to the NVR and power on the PoE switch.
   Then connect the camera to the PoE switch via an Ethernet cable.

6. Connect the NVR to a power outlet and turn on the power switch.

7. Set up the NVR system by following the setup wizard that will guide you through the configuration process. Set a password foryour NVR (for initial access) and note it down in a secure place.

8. Access the NVR via smartphone or PC by downloading and launching the Reolink App or Client software.

9. If there is no video output on the monitor from the Reolink NVR, try troubleshooting solutions provided in the user manual or contact Reolink Support.

10. If there are any issues accessing the NVR locally or remotely, try troubleshooting solutions provided in the user manual or contact Reolink Support.

What’s in the Box

NVR Introduction

Connection Diagram

1. Connect the NVR (LAN port) to your router with an Ethernet cable.
   Next, connect the mouse to the USB port of the NVR.

2. Connect the NVR to the monitor with a VGA or HDMI cable.
   NOTE: There is no VGA cable included in the package.

3. Connect the PoE switch to the NVR and power on the PoE switch.
   Then connect the camera to the PoE switch via an Ethernet cable.

4. Connect the NVR to a power outlet and turn on power switch.

Set up NVR System

A setup wizard will guide you through the NVR system configuration process. Please set a password for your NVR (for the initial access) and follow the wizard to configure the system.

NOTE: The password should be at least 6 characters. It is recommended that you note down the password and keep it in a secure place.

Access the NVR via Smartphone or PC
Download and launch the Reolink App or Client software and follow the instructions to access the NVR.

• On Smartphone
  Scan to download the Reolink App.

• On PC
  Download path: Go to https://reolink.com > Support > App & Client.

Troubleshooting

No Video Output on the Monitor
If there’s no video output on the monitor from Reolink NVR, please try the following solutions:

• TV/monitor resolution should be at least 720p or above.
• Make sure your NVR is powered on.
• Double check the HDMI/VGA connection, or swap another cable or monitor to test.

If it still doesn’t work, please contact Reolink Support https://support.reolink.com

Failed to Access the NVR Locally
If you failed to access the NVR locally via mobile phone or PC, please try the following solutions:

• Connect the NVR (LAN port) to your router with a network cable.
• Swap another Ethernet cable or plug the NVR to other ports on the router.
• Go to Menu -> System -> Maintenance and restore all settings.

If it still doesn’t work, please contact Reolink Support https://support.reolink.com

Failed to Access the NVR Remotely
If you failed to access the NVR remotely via mobile phone or PC, please try the following:

• Make sure you can locally access this NVR system.
• Go to NVR Menu -> Network -> Network Advanced and make sure that UID Enable is selected.
• Please connect your phone or PC under the same network (LAN) of your NVR and see if you can visit any website to verify whether there is Internet access available.
• Please reboot your NVR and home router and try again.

If it still doesn’t work, please contact Reolink Support https://support.reolink.com

Specifications

Video/Audio Output

• HDMI Output: Up to 12MP
• VGA Output: Up to 2MP
• Audio Output: 1CH RCA

Decoding

• Decoding Resolution:
• 12MP/8MP/5MP/4MP/3MP/1080p/720p
• Video Format: H.264,H.265
• Synchronous Playback: Up to 4 Channels

General

• Operating Temperature:
• -10°C ~+55°C (14°F~131°F)
• Size: 330 x 48 x 310mm
• Weight: 2.26 kg (without HDD)

Notification of Compliance

FCC Compliance Statement
This device complies with Part 15 of FCC

Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more information, visit: https://reolink.com/fcc-compliance- notice/

Simplified EU Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/30/EU.

Correct Disposal of This Product

This marking indicates that this product cannot be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal and promote the sustainable reuse of material resources, please recycle it responsibly. To return your used device, please visit the Return and Collection System or contact the retailer from whom the product was purchased. They can take this product away for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com/warranty-and-return/
NOTE: We hope that you enjoy your new purchase. But if you are not satisfied with the product and plan to return it, we strongly suggest that you format the inserted HDD first.

Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com Keep it out of reach of children.

End User License Agreement
By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink. Learn more: https://reolink.com/eula/

Technical Support
If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.reolink.com

https://reolink.com

References

• Reolink Official: Security Cameras and Systems for Home & Business
• Reolink Official: Security Cameras and Systems for Home & Business
• Warranty & Return – Reolink
• Reolink Support - Official Reolink Help Center

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