AT T Smart Home Manager app User Guide

: October 30, 2023
: AT&T

Table of Contents

Smart Home Manager app
Product Information: AT&T Internet Air
What’s in the box
Before you get started
Product Usage Instructions
Troubleshooting
Accessibility Support:
Setting up your AT&T Internet Air
- Connect using the AT&T Smart Home Manager app
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Smart Home Manager app

Product Information: AT&T Internet Air

AT&T Internet Air is an internet service that provides wireless connectivity to your devices via an All-Fi HubTM. The Smart Home Manager app can be used to manage your home Wi-Fi network, connect devices to your network, and optimize your connection. The All-Fi HubTM comes with a power supply and requires registration for the service before setup.

What’s in the box

1 AT&T All-Fi HubTM
Power supply

Before you get started

Make sure you have registered for your AT&T Internet Air service.

Register your AT&T Internet Air service

Product Usage Instructions

Setting up your AT&T Internet Air:

Download the Smart Home Manager app from your app store or scan the QR code on the box using your smartphone camera. You can also go to att.com/shm from your smartphone to download.
Open the Smart Home Manager app and sign in if you’ve registered your Internet Air service (see page 1) or set up equipment and scan the QR code on the base of your All-Fi HubTM when prompted.
Select Get started on the Let’s begin your AT&T Internet Air setup screen, then follow the guided prompts to set up your All-Fi HubTM. After that, you’re ready to go.

Optimizing your connection using the Smart Home Manager app:

Place your All-Fi HubTM in a location where it can receive a strong signal. To find the direction of your closest signal tower, tap Help me find this direction on the Smart Home Manager app.
Plug in your All-Fi HubTM and follow the prompts in the Smart Home Manager app to test signal strength at your chosen location. The All-Fi HubTM display will help guide placement to make sure your signal is strong.
To set up Wi-Fi on your devices, use the Wi-Fi network name and password displayed in the Smart Home Manager app.

Troubleshooting

If you encounter any issues during setup or while using the AT&T Internet Air service, visit att.com/support or call 800.288.2020 for assistance.

Accessibility Support:

For customers who are visually or hearing impaired, telephone equipment is available.
Call 800.772.3140 or TTY: 800.651.5111 for support.
The AT&T Internet Air service also supports IPv6. Visit att.com/ipv6 to learn more.

Setting up your AT&T Internet Air Follow these simple setup options Connecting with AT&T Smart Home Manager Troubleshooting and more info

Setting up your AT&T Internet Air

Connect using the AT&T Smart Home Manager app

For quick download, open your smartphone camera and point it at the QR code on the box. After a few seconds, you’ll get a notification with a link to open in your browser.

Download: Download the Smart Home Manager app from your app store or scan the QR code with your smartphone. You can also go to att.com/shm from your smartphone to download.
Sign in: Open the Smart Home Manager app to begin. Either tap Sign in if you’ve registered your Internet Air service (see page 1) or Set up equipment and scan the QR code on the base of your All-Fi HubTM when prompted.
Set up & activate: On the Let’s begin your AT&T Internet Air setup screen, select Get started, then follow the guided prompts to set up your All-Fi HubTM. After that, you’re ready to go.

Note : AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T gateway or hub.

Optimize your connection using the Smart Home Manager app

Place your All-Fi HubTM: To find the direction of your closest signal tower, tap Help me find this direction.
Test signal quality: Plug in your All-Fi HubTM and follow the prompts in the Smart Home Manager app to test signal strength at your chosen location. The All-Fi HubTM display will help guide placement to make sure your signal is strong.
For more details, check the Troubleshooting section.
Connect your devices: To set up Wi-Fi on your devices, use the Wi-Fi network name and password displayed in the Smart Home Manager app.

Troubleshooting

Green: Signal strength is great. You’re ready to start using your new AT&T Internet Air service.
Yellow: Signal strength is good. Use the Smart Home Manager app to move the Hub to a different location to see if you can improve your signal strength.
Red: Let’s place your Hub agai n. Use the Smart Home Manager app to move the Hub to a different location to get a better signal.

Smart Home Manager app
Manage your home Wi-Fi network, connect devices to your network, and more.

For step-by-step installation instructions, go to att.com/AllFiHub- InternetAir .

For step-by-step installation instructions,
go to att.com/AllFiHub-InternetAir.
Accessibility support
Telephone equipment for visual and hearing impaired Phone: 800.772.3140
TTY: 800.651.5111
Compatible with any TTY/TDD devices with standard phone line.
AT&T supports IPv6. Go to att.com/ipv6 to learn more.
© 2023 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.

Need help? No problem.

If you get stuck during setup, we’re here to help you get up and running!

att.com/support
800.288.2020