AT T ATTCKTHS02 Mobile Hotspot Device User Guide

June 1, 2024
AT&T

AT T ATTCKTHS02 Mobile Hotspot Device

Product Information

Specifications

  • Model: CKT.133.SIG.RORRD
  • Input: 100-240V, 50/60Hz, 0.5A
  • Output: 5V, 2A
  • Battery: Removable

Product Usage Instructions

Safety Precautions
Before using the mobile hotspot device, please ensure to read and follow these safety precautions:

  • Ensure the device is properly grounded before connecting it to a computer.
  • Use only the designated power supply unit provided with the product.
  • Operate the product only from the specified power source as indicated on the label.
  • Avoid dropping the device to prevent damage.
  • Take caution when handling the removable battery to avoid potential hazards.

Proper Grounding Installation
When connecting the device to a computer using the USB cable,  ensure that your computer is properly grounded (earthed) to prevent electric shocks.

Power Supply Unit
Operate the product only with the designated power supply unit provided. Refer to the product’s operating instructions for further guidance on power sources.

Battery Usage
Handle the battery with caution and only use it with a qualified charging system compliant with safety standards. Improper battery use may lead to hazards such as fire or explosion.

Device Car
Avoid dropping the device, especially on hard surfaces. If damage is suspected, seek inspection at a service center to prevent potential hazards.

Frequently Asked Questions (FAQ)

Q: What should I do if the battery leaks?
A: If the battery leaks, do not allow the fluid to come into contact with skin or clothing. Flush the affected area immediately with clean water and seek medical advice. Keep the leaking battery away from fire due to the risk of ignition or explosion.

Safety Information Guide
CKT.133.SIG.RORRD

Safety Information

The topics in this section will introduce how to use your mobile hotspot device safely.

Please read before proceeding
THE DEVICE IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX.

Important health information and safety precautions
When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following precautions.

Electrical safety
This product is intended for use when supplied with power from the designated battery or power supply unit. Other usages may be dangerous and will invalidate any approval given to this product.

Safety precautions for proper grounding installation
Warning: Connecting to an improperly grounded equipment can result in an electric shock to your device.
This product is equipped with a USB cable for connecting with desktop or notebook computers. Be sure your computer is properly grounded (earthed) before connecting this product to the computer. The power supply cord of a desktop or notebook computer has an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Safety precautions for power supply unit
Use the correct external power source
A product should be operated only from the type of power source indicated on the electrical ratings label.
If you are not sure of the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product.
This product should be operated only with the following designated power supply unit(s).
Travel charger: Input: 100-240V, 50/60Hz, 0.5A. Output: 5V, 2A

Battery must be used with caution
This product contains a Lithium Ploymer battery. There is a risk of fire and burns if the battery pack is handled improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture, short circuit the external contacts or circuits, dispose of in fire or water, or expose a battery pack to temperatures higher than 140°F (60°C). The operating temperature for the device is -4°F (-20°C) to 140°F (60°C). The Charging temperature for the device is 32° F (0°C) to 113°F (45°C).

Warning: Battery is removable.
To reduce the risk of fire or burns, do not disassemble, crush, puncture, short circuit the external contacts, expose to temperature above 140°F (60°C), or dispose of in fire or water. Device and battery must be disposed or recycled of in accordance with locally applicable environmental regulations or guide supplied with your product.

Take extra precautions

  • Do not disassemble or open, crush, bend or deform, puncture, or shred.
  • Do not short circuit a battery or allow metallic conductive objects to contact the battery terminals.
  • Only use the USB cable provided with the device or that bear the USB-IF logo or have completed the USB-IF compliance program.
  • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion, or other hazards.
  • Device usage by children should be supervised.
  • Avoid dropping the device. If the device is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
  • Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirement for Battery System Compliance to IEEE1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazards.
  • Avoid dropping the device. If the device is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
  • Improper battery use may result in a fire, explosion, or other hazards. If the battery leaks:
  • Do not allow the leaking fluid to come into contact with skin or clothing. If already in contact, flush the affected area immediately with clean water and seek medical advice.
  • Do not allow the leaking fluid to come into contact with eyes. If already in contact, DO NOT rub; rinse with clean water immediately and seek medical advice.
  • Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or explosion.

Safety precautions for direct sunlight
Keep this product away from excessive moisture and extreme temperatures. Do not leave the product inside a vehicle or in places where the temperature may exceed 140°F (60°C), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle.

Safety in aircraft
Due to possible interference caused by this product to an aircraft’s navigation system and its communications network, using this device’s function on board an airplane is against the law in most countries.

Environment restrictions
Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in progress, or in potentially explosive atmospheres such as fueling areas, fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Explosive atmospheres
When in any area with a potentially explosive atmosphere or where flammable materials exist, the product should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at refueling points, such as service or gas stations, and are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.
These include fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.

Road safety
Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a device while driving causes distraction and can can lead to an accident.
You must comply with local laws and regulations restricting the use of wireless devices while driving.

Safety precautions for RF exposure

  • Avoid using your device near metal structures (for example, the steel frame of a building).
  • Avoid using your device near strong electromagnetic sources, such as microwave ovens, sound speakers, TV, and radio.
  • Use only original manufacturer-approved accessories or accessories that do not contain any metal.
  • Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines and should be avoided.

Interference with medical equipment functions
This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics.
If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your healthcare provider may be able to assist you in obtaining this information.
Turn your device OFF while inside healthcare facilities when any regulations posted in these areas instruct you to do so. Hospitals or healthcare facilities may be using equipment that could be sensitive to external RF energy.

Non-ionizing radiation
Your device has an internal antenna. This product should be operated in its normal-use position to ensure the radioactive performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment.
Use only the supplied integral antenna. Use of unauthorized or modified antennas may impair call quality and damage the device, causing loss of performance and SAR levels exceeding the recommended limits as well as result in noncompliance with the local regular requirement in your country.
To assure optimal device performance and ensure human exposure to RF energy is within the guidelines set forth in the relevant standards, always use your device only in its normal-use position. Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than needed.
Avoiding contact with the antenna area when the device is IN USE optimizes the antenna performance and the battery life.

Electrical safety

Accessories

  • Use only approved accessories.
  • Do not connect with incompatible products or accessories.

Connection to a car
Seek professional advice when connecting a device interface to the vehicle electrical system.

Faulty and damaged products

  • Do not attempt to disassemble the device or its accessories.
  • Only qualified personnel may service or repair the device or its accessories.

General precautions
You alone are responsible for how you use your device and any consequences of its use. You must always switch off your device wherever the use of a device is prohibited. The use of your device is subject to safety measures designed to protect users and their environment.

Avoid applying excessive pressure to the device
Do not apply excessive pressure on the screen or the device to prevent damage. Remove the device from your pants’ pocket before sitting down. Cracked display screens due to improper handling are not covered by the warranty.

Device getting warm after prolonged use
When using your device for prolonged periods of time, the device may become warm. In most cases, this condition is normal and therefore should not be interpreted as a problem with the device.

Heed service markings
Except as explained elsewhere in the Operating or Service documentation, do not service any product yourself. Service needed on components inside the device should be done by an authorized service technician or provider.

Protect your device

  • Always treat your device and its accessories with care and keep them in a clean and dust-free environment.
  • Do not expose your device or its accessories to open flames or lit tobacco products.
  • Do not expose your device or its accessories to liquid, moisture, or high humidity.
  • Do not drop, throw or try to bend your device, or its accessories.
  • Do not use harsh chemicals, cleaning solvents, or aerosols to clean your device or its accessories.
  • Do not attempt to disassemble your device or its accessories. Only authorized personnel must do so.
  • Do not attempt to disassemble your device or its accessories. Only authorized personnel must do so.
  • Do not expose your device or its accessories to extreme temperatures, minimum -4°F (-20°C) and maximum 140°F (60°C).
  • Please check local regulations for disposal of electronic products.
  • Do not carry your device in your back pocket as it can break when you sit down.

Damage requiring service
Unplug the product from the electrical outlet and refer servicing to an authorized service technician or provide under the following conditions:

  • Liquid has been spilled into or an object has fallen into the product.
  • The product has been exposed to rain or water.
  • The product has been dropped or damaged.
  • There are noticeable signs of overheating.
  • The product does not operate normally when you follow the operating instructions.

Avoid hot areas
The product should be placed away from heat sources such as radiators, heat registers, stoves, or any device producing heat.

Avoid wet areas
Never use the product in a wet location.

Avoid using your device after a dramatic change in temperature
When you move your device between environments with very different temperature and/or humidity ranges, condensation may form on or within the device. To avoid damaging the device, allow sufficient time for the moisture to evaporate before using the device.

Notice: When taking the device from low temperature conditions into a warmer environment or from high-temperature conditions into a cooler environment, allow the device to acclimate to room temperature before turning on the power.

Avoid pushing objects into the product
Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are provided for ventilation. These openings must not be blocked or covered.

Airbags
Do not place a device in the area over an airbag or in the airbag deployment area. Store the device safely before driving your vehicle.

Mounting accessories
Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any mounting of the product should follow the manufacturer’s instructions and should use a mounting accessory recommended by the manufacturer.

Avoid unstable mounting
Do not place the product with an unstable base.

Cleaning

Unplug the product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the LCD screen.

Small children
Do not leave your device and its accessories within the reach of small children or allow them to play with it. They could hurt themselves, or others, or could accidentally damage the device. Your device contains small parts with sharp edges that may cause an injury, or which could become detached and create a choking hazard.

Operating machinery
Full attention must be given to operating machinery in order to reduce the risk of an accident.

FCC Regulations
This mobile hotspot device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

This mobile hotspot device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

RF Exposure Information (SAR)

  • This mobile hotspot device meets the govern- ment’s requirements for exposure to radio waves. This device is designed and manufactured not exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR.
  • The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.
  • Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output.
  • While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement.
  • The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: 2APXW-ATTCKTHS02.
  • For body-worn operation, this device has been tested and meets the FCC RF exposure guide- lines for use with an accessory that contains no metal and positions the handset a minimum of 1.0 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you do not use a body-worn accessory and are not holding the device at the ear, position the handset a minimum of 1.0 cm from your body when the device is switched on.

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