GRANDSTREAM UCM6510 IP PBX Appliance Installation Guide

GRANDSTREAM UCM6510 IP PBX Appliance

The UCM6510 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”) or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is your responsibility to pur- chase SIP-compliant Internet telephone service, prop-erly configure the UCM6510 to use that service, and periodically test your configuration to confirm that it works as you expect. If you do not do so, it is your re- sponsibility to purchase traditional wireless or landline telephone services to access Emergency Services.
GRANDSTREAM DOES NOT PROVIDE CON-NECTIONS TO EMERGENCY SERVICES VIA THE UCM6510. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS. YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RE-LATING TO YOUR INABILITY TO USE THE UCM6510 TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCOR-DANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

PRECAUTIONS:

• Do not attempt to open, disassemble, or modify the device.
• Do not use a third party power adapter.
• Do not expose this device to temperatures outside the range of 0 °C to +45 °C for operating or -10 °C to +60 °C for storage.
• Do not expose this device to environment outside of the following humidity range: 10%-90% RH (non-condensing).
• Do not power cycle the device during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

OVERVIEW

UCM6510 is an innovative IP PBX appliance designed to bring enterprise-grade Unified Communications and Security Protection features to small-to-medium businesses (SMBs) in an easy-to-manage fashion. Powered by an advanced hardware platform and revolutionary software functionalities, UCM6510 offers a breakthrough turnkey solution for converged voice, video, data, fax, security sur-veillance, and mobility applications out of the box without any extra license fees or recurring costs.

PACKAGE CONTENTS

CONNECTING THE UCM6510

Basic connections for intial setup:

1. Connect one end of a straight-through RJ45 Ethernet cable into the WAN port of the UCM6510; connect the other end into the uplink port of an Ethernet switch/hub.
2. Connect the 12V DC power adapter into the DC 12V power jack 1 on the back of the UCM6510. Insert the main plug of the power adapter into a surge-protected power outlet. (Connect the second power adapter into the DC 12V power jack 2 for failover purpose in case the first one is down).
3. Wait for the UCM6510 to boot up. The front LCD display will show the UCM’s hardware information when the boot process is completed.
4. Once the UCM6510 is successfully connected to the network via WAN port, the Network LED indicator will be lit green, and an IP address will be shown on the LCD display.

Optional connections depending on how the UCM6510 is used:

1. PSTN Connection: connect PSTN lines from the wall jack to the UCM6510 ports FXO ports.
2. Analog Line Connection: connect analog devices (phone and fax) to FXS ports.
3. T1/E1/J1 Line Connection: connect one end of the T1/E1/J1 cable provided from the service provider into the T1/E1/J1 port of the UCM6510; connect the other end into the T1/E1/J1 wall jack.

USING THE UCM6510 KEYPAD MENU

1. Press the “OK” key to start browsing menu options.
2. Press “Down” to browse different menu options. Press “OK” to select an entry.
3. In the menu option, select “Back” to go back to the previous menu.
4. The LCD will return to the default display after being idle in the menu for longer than 20 seconds.

CONFIGURING THE UCM6510 VIA WEB GUI

1. Connect the computer to the same network as the UCM6510.

2. Ensure the UCM6510 is properly powered on and displays the IP address on the LCD screen.

3. Open a web browser on the computer and enter the displayed IP address into the search bar in the following format: http(s)://IPaddress:portnumber

4. The web portal should be shown (see figure below). Enter the default administrator credentials:

5. Username: admin

6. Password: admin
   NOTE : Units manufactured from January 2017 onwards have unique default pass-words printed on their stickers. Older units have “admin” as the default password.

7. For more detailed information on how to configure SIP extensions, PSTN connections, SIP trunks, and other system settings via the web UI, please download the UCM6510 user manual here: http://www.grandstream.com/support/

FCC

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Regulatory Information

U.S. FCC Part 68 Statement

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US: GNIIS01BUCM6510. If requested, this number must be provided to the telephone company.
This equipment uses the following standard jack types for network connection: RJ11C.
This equipment contains an FCC-compliant modular jack. It is designed to be connected to the telephone network or premises wiring using compatible modular plugs and cabling which comply with the requirements of FCC Part 68 rules. The Ringer Equivalence Number, or REN, is used to determine the number of devices that may be connected to the telephone line. An excessive REN may cause the equipment to not ring in response to an incoming call. In most areas, the sum of the RENs of all equipment on a line should not exceed five (5.0).
In the unlikely event that this equipment causes harm to the telephone network, the telephone company can temporarily disconnect your service. The telephone company will try to warn you in advance of any such disconnection, but if advance notice isn’t practical, it may disconnect the service first and notify you as soon as possible afterward. In the event such a disconnection is deemed necessary, you will be advised of your right to file a complaint with the FCC.
From time to time, the telephone company may make changes in its facilities, equipment, or operations which could affect the operation of this equipment. If this occurs, the telephone company is required to provide you with advance notice so you can make the modifications necessary to obtain uninterrupted service. There are no user-serviceable components within this equipment. See the Warranty flyer for repair or warranty information.
It shall be unlawful for any person within the United States to use a computer or other electronic device to send any message via a telephone facsimile unless such message clearly contains, in a margin at the top or bottom of each transmit-ted page or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or individual sending the message and the telephone number of the sending machine or of such business, other entity, or individual. The telephone number provided may not be a 900 number or any other number for which charges exceed local or long- distance transmission charges. Telephone facsimile machines manufactured on and after December 20, 1992, must clearly mark such identifying information on each transmitted message. Facsimile modem boards manufactured on and after December 13, 1995, must comply with the requirements of this section.
This equipment cannot be used on public coin phone service provided by the telephone company.
Connection to Party Line Service is subject to state tariffs. Contact your state public utility commission, public service commission, or corporation commission for more information.

Grandstream Networks, Inc. 126 Brookline Ave, 3rd Floor Boston, MA 02215. USA
Tel : +1 (617) 566 – 9300
Fax: +1 (617) 249 – 1987
www.grandstream.com

For Warranty and RMA information, please visit www.grandstream.com

References

• Support- Grandstream Networks
• Support- Grandstream Networks

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