PROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub Instruction Manual

June 10, 2024
PROFLO

PROFLO LOGO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub
Instruction Manual

Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub

READ THESE INSTRUCTIONS COMPLETELY BEFORE INSTALLING THE PRODUCT. FOR PRODUCT OR INSTALLATION QUESTIONS PLEASE CALL CUSTOMER SERVICE AT 1-800-221-3379.
YOU MUST FOLLOW ALL INSTRUCTIONS IN THIS MANUAL: FAILURE TO DO SO WILL RESULT IN YOUR ASSUMPTION OF LIABILITY AND WILL VOID WARRANTY AND CAN RESULT IN PRODUCT DAMAGE OR PERSONAL INJURY.
FAILURE TO USE A SUITABLE SETTING COMPOUND WILL VOID THE WARRANTY.
THIS PRODUCT IS DESIGNED TO BE INSTALLED BY A LICENSED TRADESMAN. LICENSED PLUMBERS AND ELECTRICIANS SHOULD BE EMPLOYED TO INSURE PROPER INSTALLATION. I INSTALLERS ASSUME ALL LIABILITY FOR THE CORRECT INSTALLATION PROCEDURES.
Only accessories authorized by the manufacturer should be used with this product. This product is designed for residential use and use by healthy individuals.
IMPORTANT SAFETY INSTRUCTIONS: WARNING! WHEN USING THIS PRODUCT, BASIC PRECAUTIONS SHOULD ALWAYS BE FOLLOWED. READ AND FOLLOW ALL INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS.
INSTALLER: LEAVE THIS MANUAL FOR HOMEOWNER.
HOMEOWNER: READ THIS MANUAL AND KEEP FOR FUTURE REFERENCE.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
SAVE THIS MANUAL: RETAIN FOR CONSUMER’S USE. READ THESE INSTRUCTIONS COMPLETELY BEFORE INSTALLING THE PRODUCT: FOR PRODUCT OR INSTALLATION QUESTIONS PLEASE CALL CUSTOMER SERVICE AT 1-800-221-3379.
YOU MUST FOLLOW ALL INSTRUCTIONS IN THIS MANUAL: FAILURE TO DO SO WILL RESULT IN YOUR ASSUMPTION OF LIABILITY AND WILL VOID WARRANTY AND CAN RESULT IN PRODUCT DAMAGE OR PERSONAL INJURY. FAILURE TO USE A SUITABLE SETTING COMPOUND WILL VOID THE WARRANTY.
THIS PRODUCT IS DESIGNED TO BE INSTALLED BY A LICENSED TRADESMAN.
LICENSED PLUMBERS AND ELECTRICIANS SHOULD BE EMPLOYED TO INSURE PROPER INSTALLATION. INSTALLERS ASSUME ALL LIABILITY FOR THE CORRECT INSTALLATION PROCEDURES.
Only accessories authorized by the manufacturer should be used with this product.
This product is designed for residential use and use by healthy individuals.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WHEN USING THIS PRODUCT, BASIC PRECAUTIONS SHOULD ALWAYS BE FOLLOWED. READ AND FOLLOW ALL INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS READ AND FOLLOW ALL INSTRUCTIONS!
WARNING
Risk of personal injury. Do not permit children to use this unit without adult supervision.
WARNING
Risk of personal injury. Do not operate this unit without the guard over the suction fitting.
WARNING
Risk of electric shock. Do not permit electrical appliances (hair dryer, telephone, radio, etc.) within 60 inches (1524mm) of this unit.
WARNING
Risk of hypothermia and possible drowning. People using medications and/or having adverse medical history should consult a physician before using this product.
WARNING
Risk of personal injury. Do not overfill unit before entering. Entering tub when filled more than 2/3 can cause overflow and slippery conditions. Exercise caution when entering and exiting.
WARNING
No Food or Alcoholic Beverages. Use of your bathtub immediately after meals is not recommended. Avoid alcohol consumption before or during bathing. Alcoholic beverages can cause drowsiness or hypothermia resulting in loss of consciousness or even drowning.
WARNING
Pregnancy. If you are or think you may be pregnant, consult your physician before using the bathtub. Never drop or insert any object into any opening. Use this unit only for its intended use as described in this manual. Do not use any attachments not recommended by PROFLO. This equipment is intended for indoor use only.
IMPORTANT SAfETY INSTRUCTIONS
The unit must be connected only to a supply circuit that is properly protected by a 20 amp ground-fault circuit interrupter (GFCI). Such a GFCI should be provided by the installer and should be tested on a routine basis. To test the GFCI, push the test button. The GFCI should interrupt power. Push the reset button. Power should be restored. If the GFCI fails to operate in this manner, the GFCI is defective. If the GFCI interrupts power to the bathtub without the test button being pushed, a ground current is flowing, indicating the possibility of an electric shock. Do not use this total massage, whirlpool or air bathtub. Disconnect The total massage, whirlpool or air bathtub and have the problem corrected by a licensed electrician before using.
A pressure wire connector is provided on the exterior of the motor unit to permit connection of a no. 8 AWG solid copper bonding conductor between this unit and all other electrical equipment and exposed metal in the vicinity, as needed to comply with local requirements. To reduce the risk of an electric shock, connect this connector to the grounding terminal of your electric service or supply panel with a conductor equivalent in size to the circuit conductors supplying this unit. Use supply wires that are suitable for 167°F (75°C), including the temperature rating of the supply conductors to be used. Building materials and wiring should be routed away from the motor/pump or lower or other heat producing components of this unit.

RECOMMENDED TOOLS AND MATERIAL

PROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub -
TOOL

• Silicone sealant
• Tape measure
• Pencil
• Safety glasses| • Pipe wrench
• Level
• Conventional woodworking
tools and materials| • Drop cloth
• 2×4’s
• Mortar
• Optional: construction adhesive
---|---|---

INSPECTION AND TESTING

Each bath arrives ready for installation, completely equipped with the pump and plumbing necessary for operation. However, a drain/ overfl ow kit is required for each bath and it is not included.
The variety of installations for this bath may require framing procedures other than those shown.
Locate studs as required. Ensure roughing-in dimensions (see pg. 11) are proper, plumb, and square.
Inspection:

  • Remove the bath from the carton. Retain the shipping carton until satisfactory inspection of the product has been made. Do not lift the bath by the plumbing at any time; handle by the shell only. All bath units are factory tested for proper operation and watertight connections prior to shipping.
  • Inspect the shell and bathtub components. Should inspection reveal any damage or defect in the fi nish or visible damage to any components, do not install the bathtub. Damage or defect to the fi nish claimed after the bathtub is installed is excluded from the warranty.
  • Inspect the tub components for loose fi ttings.

Testing:

  • Prior to installation and before enclosing with wallboard, tile, etc., the bath must be filled with water and operated to check for leaks that may have resulted from shipping damage or mishandling.
  • It is the responsibility of the installer to thoroughly test the tub prior to completing installation. Place the tub on a level surface, ensure drain is sealed and fill the bathtub with water to the bottom of the overflow. Allow water to sit in tub for at least 5 minutes as a static test. If installing a system tub, plug in the motor/ pump and turn it on. Confirm all features function correctly. Visually inspect all joints for leaks.

DO NOT install tub if any leaks are detected or system functions do not work properly.

ELECTRICAL REQUIREMENTS AND INFORMATION

  1. Whirlpool units require dedicated 20 Amp,120V service.
  2. You must provide a receptacle with a 20-amp configuration.
  3. See local codes for proper wire size. If not specified, use #12 Copper only wire.

The unit must be connected to a circuit interrupter (GFCI) provided by the installer. The (GFCI) breaker should be tested on a routine basis. To test the (GFCI) breaker, push the test button. The GFCI should interrupt power. To restore power, push the RESET button. If the GFCI fails to operate in this manner there is ground current flowing, indicating the possibility of an electrical shock. Do not use the unit. Disconnect the unit and have the problem corrected by a qualified service representative before using.
WARNING
RISK OF ELECTRICAL SHOCK. All pumps and blowers must be connected to a ground fault circuit interrupter (GFCI) protected outlets. Standard Line Total Massage units can be operated on a single service. All heaters must be connected to a ground fault circuit interrupter (GFCI) protected outlets, separate from the pump and/or blower.
Electrical outlet must be mounted 4′ (101mm) above the floor line and 12″ max (305mm) inside from the edge of the bathtub, or in accordance with local building and electrical codes.

  • Risks of component over heat. Do not use electric extension cord to power the unit. Operating the pump without enough water in bathtub can cause permanent damage to the pump/motor.
  • If CFGI unit indicates a malfunction, per manufacturer’s instructions, turn OFF power and do not attempt to use the bathtub until the source of the problem has been identified and corrected.

PROFLO WHIRLPOOL WITH INSTALLED AIR SWITCH

PROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub - AIR
SWITCH

FRAMING AND INSTALLATION

Structural measurements should be verified against the actual bath received to ensure proper fit.

  • Never lift the tub by the plumbing. Doing so can result in leaks.
  • Check if the floor is level and of good quality. An uneven floor may impede proper installation of the tub.
  • Clean installation area of any debris or trash.

Locate studs as needed. Ensure roughing-in dimensions are proper, plumb and square. Provisions must be made in all installations for an access opening for servicing the pump and controls on the pump or blower side.
An access opening of at least 18″ x 24″ must be provided or warranty service will not be performed. It is strongly recommended that an additional opening be provided for access to the drain components. The apron should not be used as the primary access opening.
If the sub-floor is not level, you must level the entire surface prior to installing the bathtub.
Ensure that the entire floor is level and can support a load of 80lbs. per square foot.
The bathtub must remain level in order for it to drain properly and must make contact with the leveling material.

  1. Position the tub into the installation opening and level the deck in both directions, shimming the base of the tub if necessary. Mark the final position of the underside of the deck by tracing a line on to the studs (see Figure 1).
  2. Remove the tub and attach a 1 x 4 stringer to the studs, with the top of the stringer touching the traced line. Never support the tub by its deck lip or stringers (see figure 2).
  3. Install drain components to the tub following the drain installation instructions. Note that this requires a cutout in the floor. Before replacing your tub for final installation, bathtubs require a 6″ x 12″ floor opening for the 1-1/2″ drain and waste & overflow kit. The drain/overflow of the bath extends below the bottom of the bath.

The bath must be supported along its entire bottom. Do not remove foam base & pad from the bottom of the tub. Use 1-1/2″ to 2″ of mortar as bedding material (do not use sand or foam). After the mortar has been poured, and before it sets, position tub within recess until the rim is leveled against the leveling stringers (see below).

PROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub -
INSTALLATION TYPICAL DROP-IN TYPE INSTALLATIONPROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet
Whirlpool Bath Tub - INSTALLATION 2

REFERENCE FOR CORRECT TILE FLANGE INSTALLATION
USE DRAWING BELOW AS A REFERENCE GUIDE FOR ROUGH-IN MEASUREMENTS

PROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub - fLANGE
INSTALLATION

Allow the mortar material to completely harden before applying weight to the rim or bottom of the bath. Any finish material such as tile or wall board must be self supporting if it contacts the deck of the bath.
Verify that the product is lever by checking the tub deck surface in all directions.
For system tubs ensure blower and or pump cords are properly plugged into the dedicated 120V/20A GFCI outlet to supply electrical power to the system (Please reference pg. 6) for electrical requirement information. To test run the bath, fill the tub with water at least 3″ above the highest jet and operate the bath for 5 minutes. Check all bath and piping connections for leaks.
POST INSTALLATION CLEAN-UP
Remove all construction debris from bath. Do not use wire brushes or any other metal implement on bath surface.
Post installation clean-up generally can be completed using warm water and liquid dishwashing detergent.
Stubborn dirt or stains may be removed using granular Spic and Span® mixed with water. Painter’s Naphtha can be used to remove excess adhesives and/or wet oil-base paint.

MODEL SEE ILLUSTRATION D| “L” LENGTH| “W” WIDTH| “D” HEIGHT TO DECK| “H” HEIGHT TO LIP| “A” DRAIN LOCATION| “B” DRAIN LOCATION| “O” HEIGHT TO OVERFLOW
---|---|---|---|---|---|---|---
PFS5838, PFWPLUS5838| 58″| 38″| 21 1/4″| 19 3/4″| 6″| 19″| 16 1/2″
PFS6032A, PFWPLUSA6032| 60″| 32″| 19 1/2″| 18″| 10 3/4″| 16″| 15″
PFS6036N, PFWPLUSA6036N| 60″| 36″| 19 1/2″| 18″| 9 1/2″| 18″| 14″
PFS6042A, PFWPLUSA6042| 60″| 42″| 19 1/4″| 18″| 11″| 21″| 15″
PFS6060, PFWPLUSA6060L/R| 60″| 26″| 21″| 19 1/2″| 35 1/2″| 35 1/2″| 17″
PFS7040, PFWPLUSA7040| 70″| 40″| 20″| 18 1/2″| 6 3/4″| 20″| 16 1/4″
PFS7236A, PFWPLUSA7236| 72″| 36″| 19 3/4″| 18 1/4″| 10 3/4″| 18″| 15″
PFS7242A, PFWPLUSA7242| 72″| 42″| 19 1/4″| 17 3/4″| 11″| 21″| 15″
PFS6032LSK, PFW6032ALSK| 60″| 32″| 18 3/4″| 17 1/4″| 9 1/2″| 16″| 14″
PFS6032RSK, PFW6032ARSK| 60″| 32″| 18 3/4″| 17 1/4″| 9 1/2″| 16″| 14 1/4″
PFS6036LSKN, PFW6036ALSKN| 60″| 36″| 19 1/2″| 18″| 9 1/2″| 18″| 14″
PFS6036RSKN, PFW6036ARSKN| 60″| 36″| 19 1/2″| 18″| 9 1/2″| 18″| 14″
PFS6042LSK, PFW6042ALSK| 60″| 42″| 19″| 17 1/2″| 9 1/2″| 21″| 14 1/4″
PFS6042RSK, PFW6042ARSK| 60″| 42″| 19″| 17 1/2″| 9 1/2″| 21″| 14 1/4″
PFS6636LSK, PFW6636ALSK| 66″| 36″| 19″| 17 1/2″| 9 1/2″| 18″| 14 1/4″
PFS6636RSK, PFW6636ARSK| 66″| 36″| 19″| 17 1/2″| 9 1/2″| 18″| 14 1/4″
PFS7236LSK, PFW7236ALSK| 72″| 36″| 19″| 17 1/2″| 9 1/2″| 18″| 13 3/4″
PFS7236RSK, PFW7236ARSK| 72″| 36″| 19″| 17 1/2″| 9 1/2″| 18″| 13 3/4″
PFS7242LSK, PFW7242ALSK| 72″| 42″| 18 3/4″| 17 1/4″| 11 1/2″| 21″| 13 3/4″
PFS7242RSK, PFW7242ARSK| 72″| 42″| 18 3/4″| 17 1/4″| 11 1/2″| 21″| 13 3/4″
PFS6060SK, PFW6060SKPLA| 80″| 26″| 21 3/4″| 20 1/4″| 11 1/2″| –| 16 1/2″

Use drawing below as a guide for rough-in measurements

PROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub -
measurements

Deck-to-floor dimensions are measured through the drain hole to give a more consistent measurement. The dimensions are achieved by laying a straight edge across the deck; the distance was then measured from the floor at the drain opening to the bottom of the straight edge. (See illustration below). The lip height is then subtracted to give a more consistent floor to lip height. There may be height dimension variations of plus minus ¼” from the stated dimension in the table, which is a standard production tolerance. Leave adequate clearance with framing for side mounted controls.

PROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub -
measurements 2.FAUCET DECK MOUNT DIMENSIONS

Deck space where faucets can be mounted is given in diagonal dimension Y and base line dimension Z, which is the long side of the deck corner.

PROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub -
DIMENSIONS.

SEE ILLUSTRATION J LENGTH WIDTH “Y” DIAGNOL DECK DIM “Z” DIAGNOL DECK DIM
PFS5838, PFWPLUS5838 58″ 38″ 3″ 16″
PFS6032A, PFWPLUSA6032 60″ 32″ 7″ 15″
PFS6036N, PFWPLUSA6036N 60” 36″ 4″ 8 1/2″
PFS6042A, PFWPLUSA6042 60″ 42″ 10″ 21″
PFS6060, PFWPLUSA6060L/R 60″ 26″ 9″ 22″
PFS7040, PFWPLUSA7040 70″ 40″ 3″ 20″
PFS7236A, PFWPLUSA7236 72″ 36″ 8″ 16 1/2″
PFS7242A, PFWPLUSA7242 72″ 42″ 10 1/2″ 21 1/2″
PFS6032LSK, PFW6032ALSK 60″ 32″ 4″ 10″
PFS6032RSK, PFW6032ARSK 60″ 32″ 4″ 10″
PFS6036LSKN, PFW6036ALSKN 60″ 36″ 4″ 8″
PFS6036RSKN, PFW6036ARSKN 60″ 36″ 4″ 8″
PFS6042LSK, PFW6042ALSK 60″ “2” 8″ 18″
PFS6042RSK, PFW6042ARSK 60″ 42″ 8″ 18″
PFS6636LSK, PFW6636ALSK 66″ 36″ 8″ 18″
PFS6636RSK, PFW6636ARSK 66″ 36″ 8″ 18″
PFS7236LSK, PFW7236ALSK 72″ 36″ 7″ 14 1/2″
PFS7236RSK, PFW7236ARSK 72″ 36″ 7″ 14 1/2″
PFS7242LSK, PFW7242ALSK 72″ 42″ 6 1/2″ 15″
PFS7242RSK, PFW7242ARSK 72″ 42″ 6 1/2″ 15″
PFS6060SK, PFW6060SKPLA 80″ 26″ 11″ 20″

CARE AND CLEANING

The use of bath oils and bath salts is not recommended due to the difficulty in cleaning the systems and doing so will void the consumer’s warranty.
Pump and pipe circulation system should be flushed before first use and on a monthly basis when product is under normal use.
Below are the recommended procedures for cleaning:
DO NOT use powdered cleaners unless cleaner is fully dissolved in water.
DO NOT RUN WHIRLPOOL DRY. Fill the tub with hot water 2-3 inches above the jets and add 2-3 teaspoons of low foaming detergent such as dish washing machine detergent.
DO NOT use full strength bleach of ammonia cleaning solutions. Chemically active cleaning solution can damage the bath surface.

  • Switch on whirlpool and run for 10 minutes.
  • Drain tub completely.
  • Fill tub with cold water above jets.
  • Switch on whirlpool and run for 5 minutes.
  • Drain tub completely.

DO NOT USE ABRASIVE CLEANERS as they will scratch and dull the surface of the acrylic and void the consumer warranty. Plaster can be removed using a sharpened wooden stick.
DO NOT USE METAL SCRAPERS, WIRE BRUSHES OR OTHER HARSH ABRASIVE TOOLS.
Usually a mild detergent will remove construction debris. More stubborn debris may be removed with denatured alcohol, or Clorox Soft Scrub® cleaner. Light scratches and dulled areas may be restored to original luster by rubbing with an automotive type cleaning compound such as DuPont White Polishing Compound®.
Note: To restore dull or scratched units: Apply white automotive polishing with a clean rage. Rub scratches and dull areas vigorously.
Wipe off residue. Follow with a coat of white automotive paste wax.
DO NOT wax areas where you walk or stand. For crack and major surface damage, call customer service at 1-800-221-3379 for repair recommendations.

OPERATING INSTRUCTIONS

  1. Fill the bath to at least 3 inches above the jets before activating the pump. DO NOT turn on whirlpool unless jets are completely submersed in water.
  2. If any factory installed fittings are removed; do not operate the unit. A safety hazard may occur.
  3. Do not use bubble bath when you operate the whirlpool pump. This might cause excessive foaming.
  4. Bath oils should not be used when you operate the whirlpool. If used while soaking, please drain and clean the tub thoroughly prior to activating the whirlpool system.
  5. The use of bath salts is not recommended and doing so will VOID THE CONSUMER’S WARRANTY.
  6. Whirlpool systems are plumbed in a way that water will drain from the plumbing easily.
  7. There are no user serviceable parts located under the tub. If a problem develops, call 1-800-221-3379

JET OPERATION AND ADJUSTMENT

| PF6036 Jets : The jets can be easily adjusted by pointing the jet- nozzle in the desired direction. The strength of the water flow and air induction can be regulated through twisting the jet- nozzle. Twisting the nozzle counter-clockwise will decrease the water flow of that particular jet. If the nozzle is twisted clockwise then the water flow will increase up to its maximum flow. Only a 1/4 turn or 90° turn is required from the lowest flow position to the fully OPEN position.
All other PROFLO jets: The jets can be easily adjusted by pointing the jet-nozzle in the desired direction. The strength of the water flow and air induction can be regulated through twisting the jet- nozzle. Twisting the nozzle clockwise will decrease the water flow of that particular jet If the nozzle is twisted counter-clockwise then the water flow will increase up to its maximum flow. Only a 1/4 turn or 90° turn is required from the lowest flow position to the fully OPEN position.
---|---
| ON-OFF SWITCH FOR WHIRLPOOL BATHS
The whirlpool bath pump is activated by an on-off switch. Each depression of the switch will actuate the pump. If off, one depression will turn the pump on. If on, the next depression will turn it off.

THIS PRODUCT IS DESIGNED FOR RESIDENTIAL USE AND USE BY HEALTHY INDIVIDUALS
Children should not be allowed to use these products without adult supervision. Pregnant women and those with heart conditions or other conditions that limit normal physical activity should consult a doctor before use.
REPAIR PROCEDURES
Most minor scratches (up to 1/64″ deep) and cigarette burns can be removed by sanding the area with #180 or #240 wet or dry sand paper and progressing down to #600 or #1200 grit. Finally, apply light buffing compound and buff area with a clean stitched cotton buffing pad or equivalent. Use an extra application of fine buffing compound if necessary. For Cracks and Major surface damage, call our service line 800-426-8964.

WHIRLPOOL TROUBLE SHOOTING
MOTOR WILL NOT START:

  1. Check Circuit Breakers.
  2. Check for incorrect or loose wire connections.
  3.  Make sure the correct power supply is being used.
  4. On/Off switch should be in the “On” mode. If you push the On/Off switch and you have no resistance when pushing it, the air tube may be disconnected. Check if the air tube is properly connected at the motor and to the nipple of the ON/Off switch. If you hear a click sound when you push the switch, but the motor doesn’t begin to run, the electrical circuit of the motor may be defective.
  5. Make sure that the jets are fully opened and water is flowing.

MOTOR OVERHEATING AND CYCLING ON AND OFF:

  1. Check for incorrect or loose wire connections.
  2. Check for low voltage supply (frequently caused by undersized wire).
  3. Make sure the motor gets a fresh air supply and the vents are kept unclogged.

MOTOR MAKES HUMMING NOISE BUT WON’T START

  1. Open jets see “illustration H”
  2. Make sure that the motor shaft turns free.
  3. Check for jammed impeller or an obstruction on the (volute) casing.
  4. Check for low voltage and undersized wire.

LOW WATER FLOW:

  1. Check for clogged plumbing lines.
  2. Check for low voltage.

WATER LEAKS:

  1. Check compression fittings (union connectors) making sure they are properly aligned and secured. HAND TIGHTEN ONLY. DO NOT USE ANY TOOLS.
  2. Make sure the O-ring is properly seated and not damaged.

SAVE THESE INSTRUCTIONS

TROUBLESHOOTING

PROBLEM CAUSES SOLUTION
Motor Will Not Start – Circuit breaker may be tripped

– Lose/Bad wire connection
– GFCI is tripped
– Incorrect electrical installation
– Jets are closed| – Make sure it is a 20 Amp circuit breaker with nothing else tied to the circuit
– Check for incorrect or lose wire connections, and pump/heater has been properly grounded
– Reset if necessary
– Insure each motor/ in-line heater uses its own 20 Amp circuit breaker and GFCI plug
– Make sure that jets are fully operational and water is flowing
Motor overheating and cycling on and off| – Lose/Bad wire connection
– Incorrect Amp usage
– Air supply to motor| – Check for incorrect or loose wire connections
– Check for low voltage supply
– Make sure motor gets fresh air supply and vents are not clogged
Pump/motor operates but jets/air is not fully function| – Jets are closed
– Suction/ strainer may be clogged
– Air valves are closed| – Open jets fully
– With pump off, remove the suction cover/ strainer and remove any debris
– Open all air control valves
Motor makes humming noise but won’t start| – Jets are closed
– Pump does not have space to operate
– Debris in pump
– Incorrect Amp usage| – Make sure jets are fully open
– Make sure the motor shaft turns free
– Check for jammed impeller or an obstruction on the (volute) casing
– Check for low voltage and undersized wire
Low water flow| – Clogged pipe
– Incorrect electrical installation| – Check for clogged plumbing lines
– Check for low voltage
Water leaks| – Leak in the plumbing| – Check compression fittings (union connections) making sure they are properly aligned and secured. Hand tighten only. Do not use any tools
– Make sure the o-ring is properly seated and not damaged

BATHING WARRANTY

WHAT IS COVERED?
PROFLO warrants to the ORIGINAL CONSUMER PURCHASER that its bathtub and bathing system (except as explained under paragraph 3, below) shall be free from defects in material and workmanship under normal use and service FOR FIVE (5) YEARS. If the bathtub and bathing system is used in industrial, commercial or business applications, the preceding sentence does not apply, but rather FOR ALL INDUSTRIAL, COMMERCIAL OR BUSINESS APPLICATIONS, THE WARRANTY SHALL BE A ONE (1) YEAR LIMITED WARRANTY FROM THE DATE OF PURCHASE WITH ALL OTHER TERMS AND EXCLUSIONS OF THE WARRANTY APPLICABLE.
PROFLO’S OBLIGATIONS
PROFLO’s obligations under the warranty set forth in paragraph 1 above shall be to replace free of charge any PROFLO bathtub and bathing system which is defective as stated above, or at PROFLO’s option, to either refund the purchase price or repair the bathtub and bathing system. THE WARRANTY SET FORTH IN PARAGRAPH 1 IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, AND SHALL RUN TO THE ORIGINAL PURCHASER ONLY.
WHAT IS NOT COVERED?
The warranty set forth in paragraph 1 does not cover and PROFLO is not liable for, (i) installation, (ii) any labor charges or (iii) products which have been damaged as a result of any accident, misuse, abuse, neglect, improper installation or maintenance, the use of abrasive or organic solvent cleaners, modification, failure to use the bathtub and bathing system in accordance with instructions provided by PROFLO or use of parts other than PROFLO parts.
HOW TO OBTAIN WARRANTY SERVICE
The purchaser should contact their local Ferguson location, installing contractor or builder from whom the product was purchased or call PROFLO customer service at 800-221-3379.
DISCLAIMER Of CONSEQUENTIAL OR INCIDENTAL DAMAGES AND OThER WARRANTIES
PROFLO SHALL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE OR ANY CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES. EXCEPT AS STATED IN PARAGRAPH 1, PROFLO DISCLAIMS ALL EXPRESSED OR IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PROFLO’S LIABILITY, IF ANY, SHALL NOT EXCEED THE REPLACEMENT VALUE OF THE DEFECTIVE bathtub and bathing system. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
PLEASE PAY ATTENTION TO FOLLOWING WHEN MAINTAINING YOUR BATHTUB AND BATHING SYSTEM. FAILING TO DO SO WILL VOID THE WARRANTY:

  • Do not apply abrasive or caustic cleaners to any part of the bathtub.
  • Do not use bleach-based cleaners or products that state on the label that they remove tarnish and/or rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids.
  • All cleaners should be completely rinsed with water immediately and faucet kept dry after maintaining.
  • Inappropriate installation and maintenance will void the warranty.

contact PROfLO customer Service at 800-221-3379

PROFLO LOGO ©2022 Ferguson Enterprises, LLC 1022 4573594
FERGUSON.COM/PROFLO

Documents / Resources

| PROFLO Pfw6636arsk 66 X 36 Alcove 8 Jet Whirlpool Bath Tub [pdf] Instruction Manual
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