011121 Applecare+ for Apple Display Instructions
- June 6, 2024
- Apple
Table of Contents
- How Consumer Rights Affect this Plan
- The Plan
- What is Covered?
- Technical Support
- What is Not Covered?
- How to Obtain Service and Support?
- Service Options
- Your Responsibilities
- Limitation of Liability
- Cancellation
- Transfer of Plan
- General Terms
- Country, Province, and State Variations
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
AppleCare+ for Apple Display
AppleCare+ for Mac
How Consumer Rights Affect this Plan
THE BENEFITS CONFERRED BY THIS PLAN ARE IN ADDITION TO ALL RIGHTS AND REMEDIES PROVIDED UNDER CONSUMER PROTECTION LAWS AND REGULATIONS. THIS PLAN SHALL NOT PREJUDICE THE RIGHTS GRANTED BY APPLICABLE CONSUMER LAW, INCLUDING THE RIGHT TO RECEIVE REMEDIES UNDER STATUTORY WARRANTY LAW AND TO SEEK DAMAGES IN THE EVENT OF THE NON-PERFORMANCE BY APPLE OF ANY OF ITS CONTRACTUAL OBLIGATIONS.
The Plan
This contract (the “Plan”) governs the services provided by Apple under the above plans and includes the terms in this document, your Plan Confirmation (“Plan Confirmation”), and the original sales receipt for your Plan. Your Plan Confirmation will be provided to you at the time of purchase or sent to you automatically thereafter. If you purchased your Plan from people, you may obtain a copy of your Plan Confirmation by going to mysupport.apple.com/products.
Benefits under this Plan are additional to your rights under applicable laws,
the manufacturer’s hardware warranty, and any complimentary technical support.
The terms of the Plan apply the same whether paid for on a one-time basis
(“Single-Pay Plan”) or a monthly basis (“Monthly Pay Plan”) unless otherwise
noted. Your Plan may be paid by you or a third party who finances or otherwise
pays for your Plan (a “Plan Payment Provider”).
The Plan covers the following equipment (collectively, the “Covered
Equipment”): (i) the Apple-branded Mac computer or display listed on your
Plan Confirmation (including any Apple-branded and/or VESA mount included
with or purchased at the same time as our Apple-branded display), and the
apple-branded accessories contained the original packaging (“CoveredDevice”),
and (ii) an Apple-branded mouse, Magic Trackpad, an Apple-branded keyboard
included with the Covered Device(or purchased with a Mac mini or Mac Pro),
Apple-branded VESA mount and/or standing included or purchased with a Mac
Covered Device, Apple memory modules RAM) and AppleUSB SuperDrive(“Mac
Accessories”) f sed ith the Covered Device and originally purchased earlier
than two years before the Covered device purchase.
Coverage begins when you purchase the Plan and continues unless canceled,
through the date specified in your Plan Confirmation (the “Plan Term”).
For Monthly Pay Plans (where available), you agree to have the credit card,
debit card or another authorized payment source i.e. Apple Pay (the “Payment
Source”) used for your Plan purchase (or your first Plan payment were not
otherwise paid for by a Plan Payment Provider) kept on file to automatically
charge in advance of the first day of each month following our initial
payment. If your Payment Source cannot be charged for any reason, and you have
not otherwise made the appropriate monthly payment on time, your Plan coverage
will cease from the due date. Apple has the right, but not the obligation, to
accept any late payment and allow your Plan to continue from the date of late
payment.
You can find the price of the Plan on the original sales receipt as provided by Apple or another seller from whom you’ve purchased your Plan (a “Reseller”).
What is Covered?
2.1 Hardware Service for Defects or Consumed Battery (“Hardware Service”)
If during the Plan Term, you submit a valid claim by notifying Apple that a
defect in materials and workmanship has arisen in the Covered Equipment, or,
in relation to Covered Equipment that uses an integrated rechargeable
battery, where the capacity of the Covered Device’s battery to hold an
electrical charge is less than eighty percent (80%) of its original
specifications, Apple will, at its discretion, either (i) repair the defect at
no charge, using new parts or parts that are equivalent to new in performance
and reliability, or (ii) exchange the Covered Equipment with a replacement
product that is new or equivalent to new in performance and reliability.
All replacement products provided under this Plan will at a minimum be
functionally equivalent to the original product. If Apple exchanges the
Covered Equipment, the original product becomes Apple’s property and the
replacement product is your property, with coverage effective for the
remainder of the Plan Term. Apple may use Covered Devices or replacement arts
for services that are sourced from a country that is different from the
country from which the Covered Device or original parts were sourced.
2.2 Services for Accidental Damage from Handling (“ADH Service”)
If during the Plan Term you submit a valid claim notifying Apple that the
Covered Device has failed due to accidental damage from handling resulting
from an unexpected and unintentional external event (e.g., drops and damages
caused by liquid contact from spills) (“ADH”), Apple will, at its discretion
and subject to the service fee described below, either (I) repair the defect
using new or refurbished parts that are equivalent to new in performance and
reliability, or (ii) exchange the Covered Device with a replacement product
that is new or equivalent to new in performance and reliability. Each time you
receive services for ADH is a “Service Event”. Exclusions apply as described
below. Further, services for ADH expire, and all of Apple’s obligations to you
under this Section are fulfilled in their entirety once Apple has provided to
you two (2) Service Events within each twelve (12)-month period based on your
Plan’s original purchase date as specified on the original sales receipt. Any
unused Service Events will expire and you will get two (2) new ADH Service
Events to use within the next twelve (12)-month period of continued coverage
until the end of your Plan Term. All other Plan benefits continue throughout.
Important: Please refer to Section 3 for exclusions on the provision of
ADH Service.
The following service fees apply to each Service Event:
| Mac| Apple Display
---|---|---
Tier 1 ADH Service Event
– Screen Only ADH Damage
– External Enclosure-only ADH Damage| C$129| C$129
Tier 2 ADH Service Event
– All Other ADH Damage| C$379| C$379
•Fees exclude applicable taxes payable by you
To qualify for the Tier 1 ADH Service Event fee, the Covered Device must have
no additional damage beyond the screen-only damage (if applicable) or the
external enclosure-only damage that would prevent Apple from repairing the
display or external enclosure. ADH damage to the Apple-branded stand and/or
VESA mount used with your Apple-branded display will be treated as an external
enclosure- only ADH Damage. A Covered Device with additional damage will be
charged the price of Tier 2 ADH Service Event fee
Please note that if you seek service under this Plan in a country other than your country of purchase, the service fee will need to be paid in that country’s currency and at that country’s applicable rate – for further details, including regarding applicable fees by country, please visit the AppleCare+ support website at apple.com/legal/sales- support/applecare/applecareplus/.
Technical Support
During the Plan Term, Apple will provide you with priority access to telephone
and web-based technical support for Covered Equipment (“Technical Support”).
Your Technical Support starts on the expiration of the complimentary technical
support provided by Apple, which starts on the date you purchase the Covered
Equipment. Technical Support may include assistance with installation, launch,
configuration, troubleshooting, and recovery (excluding data recovery),
including storing, retrieving, and managing files; interpreting system error
messages; and determining when hardware service is required or ADH coverage
may be applicable. Apple will provide support for the then-current version of
the supported software, and the prior Major Release. For purposes of this
section, the term “Major Release” means a significant version of the software
that is commercially released by Apple in a release number format such as
“1.0” or “2.0” and which is not in beta or pre-release form.
Apple Technical Support is limited to the following: (i) the Covered
Equipment, (ii) the Apple-branded Operating System (“macOS”) and Apple-branded
software applications that are pre-installed on or designed to operate with
the Covered Equipment (“Consumer Software”), (iii) use of the graphical user
interface for server administration and network management issues on Apple’s
operating system server software (“macOS Server”), and (iv) connectivity
issues between the Covered Equipment and a computer or device that meets the
Covered Equipment’s connectivity specifications and runs an operating system
supported by the Covered Equipment. Exclusions apply as described below.
What is Not Covered?
3.1 Hardware Service and ADH Service
Apple may restrict Hardware Service and ADH Service to the country where the
Covered Equipment was originally purchased.
Apple will not provide Hardware Service or ADH Service in the following
circumstances:
(a) to protect against normal wear and tear, or to repair cosmetic damage not
affecting the functionality of the Covered Equipment;
(b) to conduct preventative maintenance;
(c) to replace Covered Equipment that is lost or stolen;
(d) to repair the damage, including excessive physical damage (e.g., products
that have been crushed, bent, or submerged in a liquid), caused by reckless,
abusive, willful, or intentional conduct, or any use of the Covered Equipment
in a manner not normal or intended by Apple;
(e) to install, remove or dispose of the Covered Equipment, or the equipment
provided to you while the Covered Equipment is being serviced;
(f) to repair damage caused by a product that is not Covered Equipment;
(g) to repair any damage to Covered Equipment (regardless of the cause) if the
Covered Equipment has been opened, serviced (including for upgrades and
expansions), modified, or altered by anyone other than Apple or an authorized
representative of Apple;
(h) to repair pre-existing conditions of the Covered Equipment if you
purchased the Plan after you purchased the Covered Equipment;
(i) to repair any damage to Covered Equipment with a serial number that has
been altered, defaced, or removed;
(j) to repair damages caused by fire, earthquake, flood, or other similar
external causes; or
(k) to protect against damage caused by the presence of hazardous materials,
including, but not limited to, biological materials and allergens, that
present a risk to human health.
Installation of third-party parts may affect your coverage. As a condition of
receiving Hardware or ADH Service, all Covered Equipment must be returned to
Apple in its entirety including all original parts or Apple-authorized
replacement components. This restriction does not prejudice your consumer law
rights.
3.2 Technical Support
Apple will not provide Technical Support in the following circumstances:
(a) For use or modification to the Covered Equipment, the macOS, or Consumer
Software in a manner for which the Covered Equipment or software is not
intended to be used or modified;
(b) For issues that could be resolved by upgrading software to the then-
current version;
(c) For third-party products or their effects on or interactions with the
Covered Equipment, the macOS, macOS Server or Consumer Software;
(d) For your use of a computer or operating system that is not related to
Consumer Software or to connectivity issues with the Covered Equipment;
(e) For software other than the macOS, macOS Server or Consumer Software;
(f) For macOS software for servers, except when using the graphical interface
for server administration and network management issues on macOS Server on a
Covered Device;
(g) For any Consumer Software designated as “beta”, “prerelease,” or “preview”
or similar designation;
(h) For damage to, or loss of, any software or data that was residing or
recorded on the Covered Equipment (note: the Plan does not cover the recovery
or reinstallation of software programs and user data); or
(i) For third-party web browsers, email applications, and Internet service
provider software, or the macOS configurations necessary for their use.
How to Obtain Service and Support?
You may obtain service or Technical Support by calling Apple or accessing support.apple.com/country-selector. You must provide your Plan Agreement Number or Covered Device serial number. You must also, upon request, present your Plan Confirmation and the original sales receipt for your Covered Device and your Plan.
Service Options
Apple will provide Hardware or ADH Service to you through one or more of the
following options:
(a) Carry-in service. Carry-in service is available for most Covered
Equipment. Return the Covered Equipment to an Apple-owned retail store
location or to an Apple Authorized Services Provider (“AASP”) that offers
carry-in service. Service will be performed for you at the store, or the store
may send the Covered Equipment to an Apple Repair Service (“ARS”) site for
service. You must promptly retrieve the Covered Equipment.
(b) Onsite service. Onsite service is available for many desktop computers
(and many portable computers in Canada) as well as for the Apple-branded
display if the location of the Covered Equipment is within 50 miles (80
kilometers) radius of an Apple Authorized Onsite Service Provider. Certain
parts serviceable under do-it-yourself parts service, as described below, are
not eligible for onsite service. If Apple determines that onsite service is
available, Apple will dispatch a service technician to the location of the
Covered Equipment. Service will be performed at the location, or the service
technician will transport the Covered Equipment to an AASP or ARS location for
repair. If the Covered Equipment is repaired at an AASP or ARS location,
Apple will arrange for transportation of the Covered Equipment to your
location following service. If the service technician is not granted access to
the Covered
Equipment at the appointed time, any further onsite visits may be subject to
an additional charge.
(c) Mail-in service. Direct mail-in service is available for most Covered
Equipment. If Apple determines that your Covered Equipment is eligible for
mail-in service, Apple will send you prepaid waybills (and, if needed,
packaging material). You must ship the Covered Equipment to an ARS site in
accordance with Apple’s instructions. Once service is complete, the ARS site
will return the Covered Equipment to you. Apple will pay for shipping to and
from your location if you follow all instructions.
(d) Do-it-yourself (“DIY”) parts service. DIY parts service is available for
much-Covered Equipment. This allows you to service your own Covered Equipment.
In any case, Apple is not responsible for any labor costs you incur with
respect to DIY parts service. If DIY parts service is available, the following
process will apply:
(i) Service where Apple requires the return of the replaced Covered Equipment
part. Apple may require a credit card authorization to serve as security for
the retail price of the replacement Covered Equipment part and applicable
shipping costs. If you are not able to provide credit card authorization,
service may not be available to you and Apple will offer an alternative
arrangement for service. Apple will ship a replacement Covered Equipment part
to you with installation instructions, if applicable, and any requirements for
the return of the replaced Covered Equipment part. If you follow the
instructions, Apple will cancel the credit card authorization, so you will not
be charged for the Covered Equipment part and shipping to and from your
location. If you fail to return the replaced Covered Equipment part as
instructed or return a replaced product, part, or accessory that is ineligible
for service, Apple will charge the credit card for the authorized amount.
(ii) Service where Apple does not require the return of the replaced Covered
Equipment part. Apple will ship you free of charge a replacement Covered
Equipment part accompanied by instructions for installation, if applicable,
and any requirements for the disposal of the replaced part.
Should you require further assistance, you should contact Apple at the
telephone numbers listed below.
Apple may change the method by which Apple provides repair or replacement
service to you, and your Covered Equipment’s eligibility to receive a
particular method of service.
Service will be limited to the options available in the country where you
request service. Service options, parts availability, and response times may
vary. If service is not available for the Covered Equipment in a country that
is not the country of purchase, you may be responsible for shipping and
handling charges to facilitate service to a country where service is
available. If you seek service in a country that is not the country of
purchase, you must comply with all applicable import and export laws and
regulations and be responsible for all customs duties, V.A.T., and other
associated taxes and charges. For international service, Apple may repair or
exchange products and parts with comparable products and parts that comply
with local standards.
Your Responsibilities
To receive service or support under the Plan, you agree to (i) provide your
Plan Agreement Number and a copy of your Plan’s original proof of purchase,
(ii) provide information about the symptoms and causes of the issues with the
Covered Equipment, (iii) respond to requests for information needed to
diagnose or service the Covered Equipment, (iv) follow instructions Apple
gives you, (v) update software to currently published releases prior to
seeking service, and (vi) back up software and data residing on the Covered
Equipment.
DURING HARDWARE SERVICE, APPLE WILL DELETE THE CONTENTS OF THE COVERED
EQUIPMENT, REFORMAT THE STORAGE MEDIA, AND INSTALL THE COVERED EQUIPMENT’S
ORIGINAL SOFTWARE CONFIGURATION AND SUBSEQUENT UPDATE RELEASES, WHICH WILL
RESULT IN THE DELETION OF ALL SOFTWARE AND DATA THAT RESIDED ON THE COVERED
EQUIPMENT PRIOR TO SERVICE. Apple will return your Covered Equipment or
provide a replacement as the Covered Equipment was originally configured,
subject to applicable updates. Apple may install macOS updates as part of a
hardware service that will prevent the Covered Equipment from reverting to an
earlier version of the macOS. Third-party applications installed on the
Covered Equipment may not be compatible or work with the Covered Equipment as
a result of the macOS update. You will be responsible for reinstalling all
other software programs, data, and passwords.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPLE AND ITS EMPLOYEES AND
AGENTS WILL UNDER NO CIRCUMSTANCES BE LIABLE TO YOU OR ANY SUBSEQUENT OWNER
OF THE COVERED EQUIPMENT FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO THE COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY
PROGRAM OR DATA OR THE FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA, ANY
LOSS OF BUSINESS, PROFITS, REVENUE OR ANTICIPATED SAVINGS, RESULTING FROM
APPLE’S OBLIGATIONS UNDER THIS PLAN. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, THE LIMIT OF APPLE AND ITS EMPLOYEES’ AND AGENTS’ LIABILITY TO
YOU AND ANY SUBSEQUENT OWNER ARISING UNDER THIS PLAN SHALL NOT EXCEED THE
ORIGINAL PRICE PAID FOR THIS PLAN. APPLE SPECIFICALLY DOES NOT WARRANT THAT
(i) IT WILL BE ABLE TO REPAIR OR REPLACE COVERED EQUIPMENT WITHOUT RISK TO OR
LOSS OF PROGRAMS OR DATA, (ii) IT WILL MAINTAIN THE CONFIDENTIALITY OF DATA,
OR (iii) THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.
THE BENEFITS CONFERRED BY THIS PLAN ARE IN ADDITION TO ALL RIGHTS AND REMEDIES
PROVIDED UNDER CONSUMER LAWS AND REGULATIONS. TO THE EXTENT THAT LIABILITY
UNDER SUCH LAWS AND REGULATIONS MAY BE LIMITED, APPLE’S LIABILITY IS LIMITED,
AT ITS SOLE OPTION, TO REPLACEMENT OR REPAIR OF THE COVERED EQUIPMENT OR
SUPPLY OF THE SERVICE. SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OR ALL OF THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Cancellation
8.1 Your Cancellation Rights
Regardless of your method of purchase, you may cancel this Plan at any time
for any reason.
(a) Cancellations with the return of your Covered Device:
Regardless of your Plan type, to cancel this Plan with the return of your
Covered Device, go to the original sales channel of your Covered Device
purchase (whether a Reseller or Apple). You (or your Plan Payment Provider as
the case may be) will receive a full Plan refund.
(b) All other cancellations:
(i) For Single-Pay Plans:
To cancel a Single-Pay Plan, call Apple, or send written notice with your Plan
Agreement Number to AppleCare Administration, P.O. Box 149125, Austin, TX
78714-9125, U.S. (fax number
916-405-3973). You must send a copy of
the Plan’s original proof of purchase with your notice.
Unless local law provides otherwise, cancellation refunds will be provided as
follows:
(A) If you cancel within thirty (30) days of your Plan’s purchase, or receipt
of this Plan, whichever occurs later, you will receive a full refund less the
value of any service provided under the Plan.
(B) If you cancel more than thirty (30) days after your receipt of this Plan,
you will receive a pro-rata refund of the original purchase price. The pro-
rata refund is based on the percentage of unexpired Plan Term from the Plan’s
date of purchase, less the value of any service provided to you under the
Plan.
(ii) For Monthly Pay Plans:
To cancel a Monthly Pay Plan, you may:
(A) Turn off your next Monthly Pay Plan billing renewal through your billing
platform (if available); or
(B) Call your billing provider (whether a Reseller or Apple) to cancel your
Monthly Pay Plan.
Unless applicable local law provides otherwise, in either case, your
cancellation will be deferred until midnight on the last day of the month for
which the last monthly payment was paid. Your Monthly Pay Plan will remain
active until the end of that month at which point it will be canceled and no
cancellation refund will be provided. Your failure to timely and fully make
any monthly payment will be deemed an expression of your intent to cancel your
Plan and you will not be entitled to receive a refund of any monthly payments
you have made.
If your Monthly Pay Plan is financed by a third party, contact the financing
entity to cancel your Plan.
Apple may return any refund owed to the financing entity that paid Apple for
your Plan.
(c) Cancellations in connection with a group or membership program:
If you receive your AppleCare+ Plan (regardless of type) as part of a group or
membership program, upon expiration or termination of your right to continue
AppleCare+ under such program, you may have the option to assume payment for
AppleCare+ and continue your Plan. If you do not elect to assume payment and
continue AppleCare+, your Plan will be canceled and you will have no right to
any refund.
8.2 Apple’s Cancellation Rights
Unless applicable local law provides otherwise, Apple may cancel this Plan for
fraud or material misrepresentation, or if service parts for the Covered
Equipment are not available, upon sixty (60) days’ prior written notice. If
local law permits and Apple cancels this Plan for the unavailability of
service parts, you will receive a pro-rata refund for the Plan’s unexpired
term.
8.3 Effect of Cancellation
Upon the effective date of early cancellation, Apple’s future obligations
under this Plan to you are fully extinguished.
Transfer of Plan
Except for Plans paid directly by a Plan Payment Provider, You may make a one- time permanent transfer of all of your rights under the Plan to another party, provided that: (i) you transfer to the other party the original proof of purchase, the Plan Confirmation, the Plan’s printed materials, and this service contract; (ii) you notify Apple of the transfer as instructed at support.apple.com/en-us/HT202712, and (iii) the other party accepts the terms of this service contract. Additionally, with regard to Monthly Pay Plans, including if you financed the purchase of your Plan or otherwise pay monthly, the transferee must assume and comply with all payment obligations of the transferor, and any failure to do so by a transferee shall immediately trigger the cancellation provisions applicable to Monthly Pay Plans, as described in Section 8.1. When notifying Apple of the transfer, you must provide the Plan Agreement umber, the serial numbers of the Covered Equipment, and the name, address, telephone number and email address of the new owner.
General Terms
(a) Apple may subcontract or assign performance of its obligations to third
parties but shall not be relieved of its obligations to you in doing so.
(b) Apple is not responsible for any failures or delays in performing under
the Plan that is due to events outside of Apple’s reasonable control.
(c) You are not required to perform preventative maintenance on the Covered
Equipment to receive service under the Plan.
(d) This Plan is offered and valid only in provinces or territories of Canada.
Persons who have not reached the age of majority may not purchase this Plan.
This Plan may not be available in all jurisdictions and is not available where
prohibited by law.
(e) In carrying out its obligations Apple may, solely for the purposes of
monitoring the quality of Apple’s response, record part or all of the calls
between you and Apple.
(f) You agree that any information or data disclosed to Apple under this Plan
is not confidential or proprietary to you. Furthermore, you agree that Apple
may collect and process data on your behalf when it provides service. This may
include transferring your data to affiliated companies or service providers in
accordance with the Apple Customer Privacy Policy.
(g) Apple has security measures, which should protect your data against
unauthorized access or disclosure as well as unlawful destruction. You will be
responsible for the instructions you give to Apple regarding the processing of
data, and Apple will seek to comply with those instructions as reasonably
necessary for the performance of the service and support obligations under the
Plan. If you do not agree with the above or if you have questions regarding
the processing of your data, contact Apple at the telephone numbers provided.
(h) Apple will protect your information in accordance with the Apple Customer
Privacy Policy available at
apple.com/legal/privacy/. If you wish to
have access to the information that Apple holds concerning you or if you want
to make changes, access appleid.apple.com to
update your personal contact preferences or you may contact Apple at
apple.com/privacy/contact.
(i) The terms of the Plan, including the original sales receipt of the Plan
and the Plan Confirmation, shall prevail over any conflicting, additional, or
other terms of any purchase order or other document, and constitute your and
Apple’s entire understanding with respect to the Plan.
(j) Apple is not obligated to renew this Plan. If Apple does offer to renew
this Plan, it will determine the price and terms.
(k) There is no informal dispute settlement process available under this Plan.
(l) As used in this Plan, “Apple” is Apple Canada Inc., with offices at 120
Bremner Blvd., Suite 1600, Toronto, Ontario M5J 0A8. For Plans sold in Canada,
Apple Canada Inc. is the legal and financial obligor.
(m) The laws of the province of Ontario govern Plans purchased in Canada
except where prohibited by law. If these terms are inconsistent with the laws
of any jurisdiction where you purchase this Plan, then the laws of that
jurisdiction will control.
(n) Support services under this Plan may be available in English and French
(Canada) only.
Country, Province, and State Variations
One or more of the terms that appear below may apply to the Plan. The terms
below may vary from one or more of the terms that appear above this section.
Product availability may vary by jurisdiction. The following jurisdiction
variations will control if inconsistent with any other provisions of this
Plan:
Quebec Residents
The laws of the Province of Quebec will govern this Plan and any disputes
arising under it. The section “Limitation of Liability” is not applicable to
residents of Quebec.
Telephone Numbers
Canada – 800-263-3394
•Telephone numbers and hours of operation may vary and are subject to change.
You can find the most up-to-date local and international contact information
at
apple.com/contact/phone_contacts.html.Toll-free numbers are not available in all countries. 011121 AC+ Mac Canada
v1.0 – English