Canon G7020 Pixma Series Printer User Manual

June 11, 2024
CANNON

Canon G7020 Pixma Series Printer User Manual

Setting Up the Printer

Holding the Printer

instructional VideosCanon G7020 Pixma Series Printer
fig-2

Box Contents
  • I nk bottles
  • Power cord
  • Modular cable
  • Setup CD-ROM for Windows
  • Safety and Important Information
  • Getting Started (this manual)
Removing Packing Materials
  1. Remove and dispose of any packing materials and orange tape.
  2. Open the scanning unit/cover, and remove and dispose of the orange tape and protective material inside.
Installing the Print Heads
  1. Open the print head locking cover.
  2. Take out each print head from the package and remove the label.
  3. Remove the protective tape.
  4. Insert the C (color) print head on the left and the B (black) print head on the right.
  5. Close the print head locking cover and press down until it clicks.
  6. Press down both joint buttons completely until they click.
Pouring Ink

Important
This product requires careful handling of ink. Ink may splatter when the ink tanks are filled with ink. If ink gets on your clothes or belongings, it may not come off.

  1. Open the ink tank cover and tank cap on the left of the printer.
  2. Hold the ink bottle upright and gently twist the bottle cap to remove it.
  3. Align the nozzle of the ink bottle with the inlet.
  4. Slowly stand the ink bottle upside down and push down to pour the ink.
    • If the ink does not pour, gently remove the ink bottle and try again.
  5. Gently remove the ink bottle from the inlet.
    • Be careful not to spill the ink.
  6. Replace the tank cap securely, and then close the ink tank cover.
  7. Repeat steps 1 through 6 to pour all ink into the corresponding ink tanks on the right.
  8. Close the scanning unit / cover.
Turning on the Printer
  1. Connect the power cord.

  2. Open the operation panel and press the ON button.

  3. 3 When the following screen appears, use the  buttons to select a language, and then press the OK button.
    Important
    If an error appears on the screen, see “If an error message (support code) appears on the screen” on page 3 and follow the instructions.

  4. If the country or region selection screen appears, use the buttons to select your country or region, and then press the OK button.

Loading Paper
  1. When the following screen appears, use the buttons to select Yes, and then press the OK button.
  2. Remove the cassette from the printer.
  3. Slide apart the paper guides.
    • Slide the right paper guide to the right edge. Align the front paper guide with the Letter or A4 mark.
  4. Load paper.
    • Load 2 or more sheets of Letter or A4-sized plain paper with the print side facing down.
    • Place the paper against the front paper guide, and align the right paper guide to the width of the paper.
  5. Replace the cassette.
  6. Pull out the paper output tray.
  7. Follow the on-screen instructions, and then press the OK button.
    • Check that Ready to connect appears on the printer’s screen.

If an error message (support code) appears on the screen

Check the support code, and then follow the instructions if the displayed code is written below.

  • 1890
    The protective materials are not removed.
    “2. Removing Packing Materials” on page 1

  • 1470
    The print heads are not installed correctly.
    “3. Installing the Print Heads” on page 1

  • 1471
    No print heads are installed.
    “3. Installing the Print Heads” on page 1

  • 1642
    There may be insufficient ink.
    “4. Pouring Ink” on page 2
    For all other cases, refer to the Online Manual.

What device are you connecting?Canon G7020 Pixma Series Printer
fig-30

Connecting to a Computer

If you are using multiple computers, perform these steps on each computer.

  1. Access the Canon website from a computer.

  2. Select Set Up.

  3. Enter your printer’s model name and click Go.

  4. Click Start.

  5. Click If you have already prepared your printer, go to Connect.
    Note
    The following steps are for Windows (except Windows 10 in S mode) and macOS users. For other operating systems, continue setup by following the on-screen instructions instead.

  6. Click Download.

  7. Run the downloaded file.

  8. Click Start Setup.

  9. Follow the on-screen instructions.

    • These operations may take some time.
    • To connect to a smartphone as well, see “7-b. Connecting to a Smartphone” on page 5.

Using the Setup CD-ROM for Windows
Double-click EasySetup.exe in the CD-ROM, and then continue from step 3. If you do not have an internet connection, open the win folder in the CD-ROM and double click SETUP.exe. This will install the printer driver.

Connecting to a Smartphone

If you are using multiple smartphones, perform these steps on each smartphone.

Prepare the following before starting.

  • Enable the Wi-Fi setting on your smartphone.
  • Connect your smartphone to the wireless router (if you have a wireless router).
    Refer to your smartphone and wireless router manuals for more details.
  1. Install the “Canon PRINT Inkjet/SELPHY” app on your smartphone.

    • Scan the QR code shown on the right to access the Canon website, and then download the app.
  2. Open your smartphone’s Wi-Fi settings. Tap the network name (SSID) that starts with “Canonij”.
    If “Canonij” does not appear, proceed to step 3.
    (Example of iOS screen)

  3. 3 Open the installed app.

  4. Follow the on-screen instructions in the app to add your printer.

Do Not Connect To A Device
  1. Press the Stop button.
  2. Select Do not connect, and then press the OK button.
  3. Select Yes, and then press the OK button.

Loading Photo Paper

Photo paper can only be loaded in the rear tray.

  1. Open the rear tray cover and extend the support.
  2. Open the feed slot cover and slide the right-hand side paper guide to the far right.
  3. Load several sheets of photo paper with the print side facing up.
  4. Align the paper guide to the paper, and then close the feed slot cover.
    • Follow the on-screen instructions to set information for the loaded paper.
  5. When Save the rear tray paper information appears on the printer’s screen, press the OK button.
  6. Select the paper size and type, and press the OK button.

Transporting Your Printer

When relocating the printer, make sure of the following. Refer to the Online Manual for details.
Check that both joint buttons are pressed down completely to avoid ink leaks.

Check that the position of the ink valve lever is closed.

Pack the printer in a plastic bag in case ink leaks.

  • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.
  • Do not tilt the printer. Ink may leak.
  • Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as the printer may be damaged and ink in the printer may leak.
  • When a shipping agent is handling the transport of the printer, have its box marked “THIS SIDE UP” to keep the printer with its bottom facing down. Mark also with
    “FRAGILE” or “HANDLE WITH CARE”.

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