AVPro edge AC-SC2-AUHD-GEN2 Ultimate Toolbox 18Gbps Up/Down/Adaptive Scaler EDID Manager Audio De Embedder User Manual

AVPro edge AC-SC2-AUHD-GEN2 Ultimate Toolbox 18Gbps Up/Down/Adaptive

Scaler EDID Manager Audio De-Embedder

User Manual

The AC-SC2-AUHD-GEN2 is an ultimate toolbox that includes a scaler, EDID manager, and audio de-embedder. It is designed to solve problems related to projectors placed 100 feet up on the ceiling. This device supports Dolby Digital, DTS, Dolby TrueHD, DTS HD-Master Audio, and Atmos on HDMI.

Product Typical Applications

• Projectors mounted 100 feet up on the ceiling

Product Features

• Scaler
• EDID Manager
• Audio De-Embedder

Product What’s in the Box?

The AC-SC2-AUHD-GEN2 comes with a 5V 4A power adapter.

Product Troubleshooting

Refer to the Troubleshooting section of the manual before contacting Technical Support.

General Operation

To power the device, use the supplied 5V 4A power adapter. The AC-SC2-AUHD- GEN2 uses a simple on-device control method. All available settings are printed on the bottom of the device. To control the device, press the corresponding button on the front of the device to toggle through the settings. Lights on the top indicate the current setting.

Output Timing

The AC-SC2-AUHD-GEN2 has an adaptive mode, which automatically up-converts anything below 1080p to 1080p. 1080p and above are left untouched.

EDID Settings

With EDID Settings, you can manage the sources devices and force a certain output. This is especially important on newer sources that rely on EDID communications to implement high bandwidth and HDR signals. When connected to a display that’s powered on, the AC-SC2-AUHD-GEN2 will copy and store the display’s EDID.

Test Patterns

The AC-SC2-AUHD-GEN2 has four built-in test patterns available. To enable and disable, press the TEST button to cycle through the three resolutions. You can also send commands to set the output signalB generator enable/disable and timing.

CTRL/ISP

Use a micro-USB cable to connect to the device’s micro-USB port for firmware and control. Set the serial communications to: B57600,n,8,1 (baud: 57600, no parity, 8 data bits, and 1 stop bit)Bwith no handshaking.

Product Maintenance

To ensure reliable operation of this product and protect the safety of any person using or handling this device while powered, observe the following instructions.

Damage Requiring Service

Contact Technical Support if you experience any damage requiring service.

Support

This warranty extends to products purchased directly from AVPro or an authorized dealer. AVPro is not liable to honor this warranty if the product has been used in any application other than that for which it was intended, has been subjected to misuse, accidental damage, modification or improper installation procedures, unauthorized repairs or is outside of the warranty period. Please direct any questions or issues you may have to your local dealer before contacting AVPro.

The AVPro Edge’s AC-SC2-AUHD-GEN2 is the ideal solution for integrators that need to distribute a signal to a variety of displays and keep an optimal picture. Integrators will enjoy it’s versatility of not only being able to control up/down scaling but handling EDID issues (including 4K HDR EDIDs) and being able to access audio from the stream. This scaler is ready for future content as well as it’s able to distribute 18Gbps signaling. Yet if you have 480, 720, or 1080 displays the ACSC2- AUHD-GEN2 will ensure it’s getting the right picture.

Typical Applications

• For mixed systems with SD, HD and UHD displays within a matrix. Since a matrix will typically “down-clock” to the lowest common format, putting a scaler in will essentially “trick” the matrix into sending 4K UHD material. The scaler will downscale the content to 480 for the HD display.
• As an Audio Extractor – Stand-alone audio extractors cost about the same thing, so purchasing the AC-SC2-AUHD which does so much more, is a no-brainer.
• EDID causes about 80% of HDMI connectivity issues – The AC-SC2-AUHD-GEN2 can fix them all.
• EDID capture and emulation – would you like to test endpoints prior to hanging that 600-pound projector 100 feet up on the ceiling? Use the AC-SC2-AUHD-GEN2 and your problem is solved.

Features

• HDMI 2.0(a/b)
• Fixed Output Options 480P, 720P, 1080P & 4K
• Adaptive Scaling Mode
• Plug & Play Match Display Preference Mode
• 16 EDID Options (Including Auto & HDR EDID Options)
• L/R Audio De-embedding (PCM only, DOES NOT DOWNMIX)
• Test Pattern Generation
• Simple, easy to use. 3-Button Operation
• 18Gbps Bandwidth Support
• Up to 4K60 4:4:4 Support
• Full HDR Support (HDR 12 Bit)
• HDR, HDRIO+ and HLG Support
• EDID Management and EDID emulate
• 720P, 1080P & 4K Test Patterns built in for troubleshooting
• HDCP 2.2 (and all earlier versions supported)
• CEC Pass Through
• 3D Support
• LED Status, Link, Power indication lights
• Micro USB port for control
• Supports uncompressed PCM 2- Ch., LPCM 5.1 & 7.1,
• Dolby Digital, DTS, Dolby TrueHD, DTS HD-Master Audio, Atmos on HDMI
• Can Cascade

What’s in the Box?

• AC-SC2-AUHD-GEN2
• 5V 4A Power Supply
• Mounting Brackets

AC-SC2-AUHD-GEN2

General Operation

• Powering the device: Use the supplied 5V 4A power adapter. Setting the device :
• The AC-SC2-AUHD-GEN2 uses a simple on-device control method, and all the available settings are printed on the bottom as pictured:

To control the device simply press the corresponding button on the front of the device to toggle through the settings (Pictured Above. To indicate what your current setting is there are lights on the top (Pictured Below whereas the number “1” indicates the light is on and “0” indicates the light is off.

OUTPUT TIMING

The AVPro Edge’s AC-SC2-AUHD-GEN2 is the ideal solution for integrators that need to distribute a signal to a variety of displays and keep an optimal picture. Integrators will enjoy its versatility of not only being able to control up/down scaling but handling EDID issues (including 4K HDR EDID’s), image enhancement, and being able to access audio from the stream. This scaler is ready for future content as well as it’s able to distribute 18Gbps signaling. Yet if you have 480, 720, or 1080 displays the AC-SC2-AUHD-GEN2 will make sure it’s getting the right picture.

ADAPTIVE MODE – Anything below 1080p will be automatically up converted to 1080p. 1080p and above will be left untouched.

EDID Settings
With EDID Settings you can manage the sources devices and force a certain output. This is especially important on newer sources that rely on EDID communications in implement high bandwidth and HDR signals.

• 1080 EDIDs – Legacy EDIDs, will ask the sources (especially high bandwidth ones) to output 1080 to function in 1080 Systems.
• 4K30 EDIDs – Asks the sources to output 4K30 and/or 4K60 4:2:0 (Ideal to force source device to work on common extension infrastructure that are less than 10G like HDBaseT)
• 4K60 EDIDs – Asks the source to output 4K60 4:4:4 or signals above 9G
• HDR EDIDs – When you see HDR in the EDID, the EDID will ask the source to send HDR regardless of resolution.
• USER EDID – If you press and hold the EDID SETTINGS button for 2 seconds while connected to a display that’s powered on the SC2 will copy and store the display’s EDID here.

Test Patterns

• There are four built-in Test patterns available
• To Enable and Disable press the “TEST” button to cycle through the 3 resolutions.

You can also send the commands

• 1080P • 4k 30Hz / 4k 60Hz
• SET OUTx SGM EN/DIS : Set Output Signal Generator Enable/Disable{x=[1]} SET OUTx SGMT y : Set Output Signal Generator Timing {x=[1],y=[0~3](0=720p 60Hz,1=1080p 60Hz,2=4K 30Hz,3=4K 60Hz}

CTRL/ISP

1. Micro USB Port for firmware and control.
2. Command list below.
   For CTRL, use a Micro to USB cable and set the serial communications to: 57600,n,8,1 (baud: 57600, no parity, 8 data bits and 1 stop bit) with no handshaking.

AUDIO DE-EMBEDDING / UPSCALING

WITH THE AC-SC2-AUHD-GEN2 YOU ARE ABLE TO DE-EMBED AUDIO AND UPSCALE A SIGNAL AT THE SAME TIME.

SCALING CONNECTION DIAGRAM

AC-SC2-AUHD-GEN2 CAN GIVE THE SINK ANY RESOLUTION FROM TO 4K60 NO MATTER WHAT THE SOURCE IS OUTPUTTING

EDID MANAGEMENT

Troubleshooting

• Verify Power – When power is applied all lights on the front of the device will flash. You can also press any of the 3 buttons on the side to change settings, the corresponding lights should change if the unit is powered up.
• Verify Connections – Make sure all connected cables are properly connected.
  • You can use the built-in Test Pattern Generator to verify the signal path from AC-SC2-AUHD-GEN2 to the display
• The source not syncing, the default EDID is 0000 (all off) EDID BYPASS. If this is not working try one of the built-in EDIDs Pg.7, or Copy from the Display using the USER EDID.
  • NOTE – To copy, have USER EDID selected, then press and hold the EDID SETTING button for 3 seconds to copy the connected Displays EDID.
• Extracted Audio not working – This unit DOES NOT DOWNMIX, the source must be set to 2ch for the extracted 5-pin balanced audio port to work.
• Still having issues, contact us
• Support Direct – +1-605-977-3477
  • All inquiries – +1-605-274-6055
  • Submit a support request ticket

Maintenance

To ensure the reliable operation of this product as well as protect the safety of any person using or handling this device while powered, please observe the following instructions.

• Use the power supplies provided. If an alternate supply is required, check voltage, polarity and that it has sufficient power to supply the device it is connected to.
• Do not operate these products outside the specified temperature and humidity range given in the above specifications.
• Ensure there is adequate ventilation to allow this product to operate efficiently.
• Repair of the equipment should only be carried out by qualified professionals as these products contain sensitive components that may be damaged by any mistreatment.
• Only use this product in a dry environment. Do not allow any liquids or harmful chemicals to come into contact with these products.
• Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.

Damage Requiring Service

The unit should be serviced by qualified service personnel if:

• The DC power supply cord or AC adaptor has been damaged.
• Objects or liquids have gotten into the unit.
• The unit has been exposed to rain.
• The unit does not operate normally or exhibits a marked change in performance.
• The unit has been dropped or the housing damaged.

Support
Should you experience any problems while using this product, first, refer to the Troubleshooting section of this manual before contacting Technical Support. When calling, the following information should be provided:

• Product name and model number.
• Product serial number.
• Details of the issue and any conditions under which the issue is occurring.

Warranty

If your product does not work properly because of a defect in materials or workmanship, AVProEdge (referred to as “the warrantor”) will, for the length of the period indicated as below, (Parts/Labor (10) Years), which starts with the date of original purchase (“Limited Warranty Period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must mail in your product during the warranty period. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. A purchase receipt or other proof of the original purchase date is required for Limited Warranty service. This warranty extends to products purchased directly from AVPro or an authorized dealer. AVPro is not liable to honor this warranty if the product has been used in any application other than that for which it was intended, has been subjected to misuse, accidental damage, modification or improper installation procedures, unauthorized repairs or is outside of the warranty period. Please direct any questions or issues you may have to your local dealer before contacting AVPro.

Thank you for choosing AVProEdge! Please contact us with any questions. We are happy to be of service!

AVProEdge
2222 E 52nd St N ~ Sioux Falls, SD 57104 1-877-886-5112 ~ 605-274-6055  support@avproedge.com AVPROEDGE – m E 52ND ST N SIOUX FALLS. SD 57104 – 1.877.886.5112 – +1.605274.6055 – SUPPORT@AVPROEDGE.COM

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