Dyson Machine Warranty Information
- June 8, 2024
- dyson
Table of Contents
PLEASE REGISTER AS A DYSON MACHINE OWNER
To help us ensure you receive prompt and efficient service, please register as
o Dyson machine owner. There are three ways to do this: Online at
www.dyson.com Telephone the Dyson Helpline,
1-855-533-1098. Complete the enclosed
Warranty Form and post it to us. This will confirm ownership of your Dyson
machine in the event of insurance loss, and enable us to contact you if
necessary.
2 YEAR WARRANTY TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY.
WHAT IS COVERED
Your Dyson machine is warranted against original defects in material and
workmanship for a period of 2 years from the date of purchase when used for
private household purposes in accordance with the Dyson Operating Manual. This
warranty provides, at no extra cost to you, all labor and parts necessary to
ensure your machine is in proper operating condition during the warranty
period. This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson, Inc. shall not be liable for costs, damages, or repairs incurred as a
result of Machines purchased from an unauthorized dealer. Careless operation
or handling, misuse, abuse, and/or lack of maintenance or use not in
accordance with the Dyson Operating Manual. Use of the machine other than for
normal domestic purposes within the United Stoles, e.g. for commercial or
rental purposes. Use of ports not in accordance with the Dyson Operating
Manual. Use of ports and accessories other than those produced or recommended
by Dyson, Inc. External sources such as weather. Repairs or alterations
carried out by unauthorized parties or agents. Clearing blockages from your
machine. Normal wear and tear, including normal wearing ports, such as clear
bin, belt, filter, brush bar, hose assembly and power cord (or where external
damage or abuse is diagnosed), carpet or floor damage due to use not in
accordance with manufacturer’s instructions or failure to turn the brush bar
off when necessary. Reduction in battery discharge time due to battery age or
use.
WARRANTY SERVICE
Please fill out and return the Warranty Form, or register online at
www.dyson.com Before service can take place, the terms of the limited warranty
require that you contact the Dyson Helpline with your model name/number,
serial number, date, and place of purchase. Please keep your purchase receipt
in o safe place to ensure you have this information. All work will be carried
out by Dyson, Inc. or its authorized agents. Any replaced defective ports will
become the property of Dyson, Inc. Service under this warranty will not extend
the period of this warranty. If your machine is not functioning properly,
please call the Dyson Helpline. Most issues can be rectified over the
telephone by our trained Customer Core staff. If this is not possible Dyson,
Inc. will arrange for your machine to be repaired and returned in full working
order of no extra cost to yourself.
WARRANTY LIMITATIONS AND EXCLUSIONS
Any implied warranties relating to your machine including but not limited to
the warranty of merchantability or warranty of fitness for a particular
purpose, are limited to the duration of this warranty. This limitation is not
allowed by some States and so this limitation may not apply to you. Your
remedy for breach of this warranty is limited to the warranty service
described above. Dyson, Inc. will not be liable for any consequential damages
or incidental damages you may incur in connection with your purchase and use
of your machine. This limitation is not allowed by some States and so this
limitation may not apply to you. This limited warranty gives you specific
legal rights. You may also have other rights which vary by State. This limited
warranty is not transferable.
IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson, Inc. or others on behalf of Dyson, Inc. so
that we can assist you more quickly in our Customer Service department. From
time to time, Dyson, Inc. may send you special offers and news of our latest
innovations. Check the box on the Warranty Form within the Dyson Operating
Mongol if you do not wish to receive marketing or promotional information from
Dyson, Inc. For more information about our data collection practices, please
refer to the Dyson, Inc. privacy policy at www.dyson.com/privacy
Manufacturers’ warranties may not apply in all cases, depending on factors such as the use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
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