POLYCOM QDX 6000 Video Conferencing Instructions

Release Notes

Polycom® QDX™ 6000, Version 4.0.0

Polycom is pleased to announce the software release of Polycom QDX 6000. This document provides information about the Polycom QDX 6000 system and version 4.0.0 software.

For more information about using the features described in this document, refer to the product documentation available at www.polycom.com/videodocumentation.

Polycom® QDX™ 6000 Introduction

The Polycom QDX 6000 delivers high quality DVD resolution video and CD quality audio along with simple-to-use content sharing capabilities:

• Easy to deploy and simple­-to-­use and maintain without the need for IT support
• Affordability speeds your return on investment (ROI)
• Increased productivity in any environment thanks to expanded video and audio inputs

Inputs and Outputs

The Polycom QDX 6000 has the following interfaces:

• S-video with RS232 control, IR and power for EagleEye QDX 6000
• VGA input
• S-video
• 2 x composite: VCR and another video source

6 video outputs| Main Display:

• Component
• S-Video
• Composite

2nd display:

• VGA
• S-video
• composite

4 audio inputs|

• Stereo Line in– 2 x RCA
• Stereo VCR – 2 x RCA
• 2 x Polycom analog microphone – RJ9

2 audio outputs|

• Stereo main output – 2 x RCA
• Stereo VCR – 2 x RCA

Other| LAN NIC – RJ45 10/100
RS 232 serial port – Used for RS-232 devices
Internal universal power supply – Power switch

Polycom EagleEye QDX 6000 Camera

POLYCOM EagleEye QDX 6000 Camera supports 16:9 4CIF/4SIF formats.

Remote control

You can use the remote control to place calls, adjust the volume, navigate screens, and select options.

1. End a call
2. Open the directory to make a call or work with an entry
3. Confirm your current selection; perform functions on highlighted items
4. Return to the previous screen
5. Select a far-site camera or video source
6. Select a near-site camera or video source
7. Cycle through display layouts
8. Store camera positions (when followed by a number); delete all stored camera positions
9. Enter a dot in an IP address
10. Enter numbers or text; move the camera to a stored position
11. Access the online help; see current system status while in a call; access the System screen
12. Start and stop sending content to far sites
13. Delete letters or numbers
14. Display the onscreen keyboard so you can enter text
15. Select a camera or other video source
16. Turn automatic camera tracking to presets on or off
17. Mute the sound you are sending to the far sites
18. Zoom the camera image in or out
19. Increase or decrease the sound you hear from the far sites
20. Return to the Place a Call (home) screen
21. Adjust the camera; navigate through menus
22. Place a call

Microphones

Polycom QDX 6000 system provide 2 analog directional Microphones, QDX 6000 System support stereo surround with 2 microphones.

Software Features

The following sections highlight the major software features of Polycom QDX 6000. For more details, please refer to QDX 6000 datasheet, “Administrator’s Guide for Polycom QDX 6000 Systems”, and “User’s Guide for Polycom QDX 6000 Systems”.

High quality Standard -Definition Video

QDX 6000 system can deliver high resolution DVD-like resolution video at bandwidth from 256K to 4M.

High quality Audio

• CD quality audio
• Polycom Siren™22
• Stereo voice (When using 2 of Polycom microphones)
• AEC/AGC/ANS

Content sharing

• H.239 for content sharing
• 5 video inputs, any one of which can dynamically be sent as content input.
• Polycom PPCIP as the content input.
• People and content video can be displayed on single screen using Dual Monitor Emulation or 2 separate monitors.
• H.264 content

Customized Logo

You can customize the following logos shown on your Polycom QDX 6000 system in the on screen UI and the web interface. For more information about logo customization, please refer to Administrator Guide for Polycom QDX 6000 Systems.

Splash screen shown on system startup|
---|---
Logo on the top right corner of the home screen|
Logo on the top left corner of each page on web interface|
Image on the welcome screen on web interface
Screen saver image on embedded UI|

Caption

QDX 6000 system supports meeting caption and rolling caption with adjustable color and position.

• Site name – To indicate who you are or where you are, especially for multipoint conference.

• Share message – To indicate purpose of this meeting or send meeting notice in a big conference. For example, you can send a notice in training “Our training will start at 8:30 am tomorrow morning, not 9:00 am, please join on time.
  Thanks!”

• Compatible with all standard H.323 endpoint and MCU , will not be filtered through MCU

LPR

QDX 6000 Supports Polycom LPR (Lost Packet Recovery) technology to ensure good video quality even in difficult network environment with packet lost.

What’s new in V4.0.0

The version 4.0.0 software includes the features and functionality of version 4.0.0, with the additions described in the following sections. The 4.0.0 Release also includes stability improvements.

Serial port applications

RS-232 port, primarily for medical applications.
API support| A control system (i.e. Crestron / AMX) can be connected to a QDX system.

For information about API commands in version 4.0.0, please refer to the Integrator’s Reference Manual for Polycom QDX 6000 Systems.

Audio

through Line Output while setting Auxiliary Audio Input Association to current video source. (Go to **System > Admin Settings >Audio > Inputs/Outputs

> )
Mute Speaker**| Press and hold for 4 seconds, then speaker volume will be zero. Press to resume volume.

Network

System > Admin Settings > Network > IP > SIP Settings.)
H.323 and SIP mixed calls| You can enable both IP H.323 and SIP at the same time.

• You can enable both IP H.323 and SIP at the same time on the Call Preference screen.
• You can register the Polycom QDX 6000 system with both a SIP server and H.323 gatekeeper at the same time and support features that are unique to both protocols at the same time.
• You can set H.323 and SIP separately in the Dialing Order.
• The call speed preference for “IP Calls” denotes preference for both H.323 and SIP calls. 

LDAP / H.350 directories| QDX 6000 is able to use the CMA server to host the LDAP directories.

Go to System > Admin Settings > Global Services > Directory Servers

IPv6 basic support| Configurable IPv6 settings: Site-Local, Global Address, and Default Gateway values can be set manually or automatically.
802.1X and 802.1p/Q Network Support| The 4.0.0 release adds support for 802.1X and 802.1p/Q. The IEEE 802.1X standard provides port-based access control on wired and wireless IEEE 802 LANs. IEEE 802.1p support enables link layer priority tagging of the link layer traffic. IEEE 802.1Q support enables VLAN (virtual LAN) tagging for bridged networks.
Quality of service value change| The Type of Service Value previously called Far End Camera Control is now called Control.

Directory and Home Screen

• The alphabet tabs have been removed.
• When the group is set to All, no global entries are displayed until you start entering a name in the search field.
• You can highlight a directory entry and press on the remote or keypad to get information about the entry, add it to your Contacts list, edit it, or delete it.
• The “Global” group has been removed.
• The “Local” group has been renamed “Contacts”.

Directory Server Configuration| In version 4.0, the navigation to directory server configuration is slightly different. You can access Polycom GDS, LDAP, and Microsoft OCS settings by going to System > Admin Settings > Global Services > Directory Servers.

You can only register with one directory server at a time.

Contacts Home Screen| The Contacts home screen has been modified for version 4.0.

• The Contacts home screen displays presence icons for each Contact. Global Contacts (from a directory server) show one of the following presence icons:
  Available
  Busy
  Offline

• Local Contacts are marked as .

• The Contacts home screen can include additional buttons: Recent Calls, Manual Call, Directory, Available, Add a Contact, and Alerts. 

The Contacts group includes all directory entries that you have added to the Contacts list or created locally.

Recent Calls Screen| The Recent Calls screen has been redesigned with functionality similar to the Contacts home screen.

From the Recent Calls screen you can navigate to the Contacts list screen, Place a Call screen, or the directory. You can also add recent calls to your Contacts list.

Sites Display Changes| In version 4.0 the choices for the Sites button name are Speed Dial and Sites, rather than Speed Dial and Contacts as in previous versions.
Do Not Disturb, Availability Control| The button on the Contacts list screen and Place a Call screen that allows youth set your system to Available or Busy is now called Availability Control instead of Do Not Disturb Icon in Home Screen Settings ( System > Admin Settings > General Settings > Home Screen Settings > ).
Web Interface Changes| Version 4.0 offers an improved directory in the system’s web interface. The new design makes the Directory page faster, easier to use, and more reliable. The directory and other status pages on the web no longer require Java.

Security

access. Version 4.0 also adds a logout feature. If Require Login for System Access is enabled, the system automatically prompts users to log in when the system comes out of sleep mode. If a call comes in, the user must log in before answering the call, even if the system is configured to answer calls automatically.

When you log in, the system displays the time and date of the last successful login to the account, along with the number of unsuccessful login attempts since that time.

When Require Login for System Access is enabled, you can set up a user account by configuring a User ID, User Password, and password policies.

Account Lockout| With version 4.0 you can configure and enforce an account lockout if someone fails to log in correctly. After a configurable number of failed login attempts, the account is locked for an amount of time specified by the administrator.

If the system locks an account, the owner of that account must wait the specified amount of time before trying to log in again. If the system locks the User account and the User password is forgotten, an administrator can log in and reset the user’s password. If the system locks the Admin account and the Room password is forgotten, use factory restore to reset the system back to its initial factory default state so that the system can be initialized again.

Sleep Mode Changes| In version 4.0 the microphones are automatically muted in the following cases:

• When Security Mode is enabled and the system goes to sleep.
• When Security Mode is enabled and the system is awake but no one is logged in.

Pressing the Mute button on the remote control or on the microphone will not unmute the microphone until someone logs in to the system.

AES Required Setting| In version 4.0 you can select Off, When Available, or Required for All Calls.
Password Security| Version 4.0 includes the following password security enhancements:

• For increased security, the Room, Remote Access, and User passwords are stored in encrypted format when Security Mode is enabled. Encrypted login is also supported for remote access passwords.
• All passwords appear as a series of asterisks as you type them in a configuration or login screen. To enter numbers in a password field, use the remote or keypad number buttons. To enter letters in a password field, press Keyboard on the remote or keypad.
• Room, Remote Access, and User passwords can contain up to 40 characters.

Password Creation Policies| This version allows you to set up password policies, which are requirements that must be met when creating new passwords. These password settings can ensure that strong passwords are used.

If you attempt to create or change a password to a value that does not satisfy the password policy, the system displays a message that lists the password criteria that need to be met.

Configurable Admin ID| You can now customize the administrator’s account to have an ID other than the default “admin”.

The system prompts you to enter the Admin ID and Room password when you attempt to access Admin Settings in the local system interface.

If you set a remote access password, you must enter both the Admin ID and the remote access password to access Admin Settings in the Polycom QDX 6000 web interface.

Ability to Disable Serial Ports| In version 4.0 you can disable the serial ports on the back of the system for increased security.
Reentering the Room Password| When Security Mode is enabled, you must reenter the room password when you try to change it.

Others

amount of bandwidth allocated to People and Content.

• People —10% Content, 90% People
• Both —50% Content, 50% People
• Content —90% Content, 10% People 

Customizing your logos| You can customize following logos from Polycom QDX 6000 Web UI: screen saver logo, web welcome logo, plash logo, Embedded UI logo, and web header logo.

Login to Polycom QDX 6000 Web UI:

• To customize the screen saver logo, click Utilities > Screen Saver, click Next.
• To customize other logos, click Utilities > Customise System Logo. 

Changing names and icons of cameras| You can choose camera icons from categories including Corporate, Education, Justice, Manufacturing, and Medical.

Go to System > Admin Settings > Cameras.

Software updates and factory restore| Version 4.0 includes the following enhancements:

• You can upgrade your system from Web UI between 4.0 builds.
• You can restore your system to 4.0 factory software or the last 4.0 software that was loaded to the system using 3.0 to 4.0 upgrade procedures.

CMA integration| Polycom QDX 6000 can be managed and provisioned in the legacy mode by the next release of CMA.

Known Limitations

The following table lists the known feature limitations for the version 4.0.0 release. If a workaround is available, it is noted in the table.

even when it is set to “pass through” mode. This may cause interference with external devices connected to QDX via the RS232 port.
Interoperability| There is no audio transmit when QDX interoperates with VSX in a SIP call at 64kbps.
QDX is not negotiating stereo audio with VSX.
H239 is not working with QDX and the Tandberg C20 in SIP calls.
QDX does not receive content from the Tandberg C20 if the QDX sends first.
QDX does not transmit video to the Sony XG80 in SIP calls above 1920kbps.
QDX cannot dial out to the Sony PCS-1, PCS-G50 and G70 over SIP.
QDX does not receive video for 35 seconds into the SIP call with Sony systems.
Content remains frozen on the Aethra X7 in SIP calls when the QDX stops sending.
Aethra X7 can not send content to the QDX in SIP calls.
H239 content does not work with LifeSize in SIP calls.
SIP dial out calls with LifeSize systems/FECC does not work.
QDX is unable to connect above 1920kbps with Tandberg MXP in SIP calls/Calls are down sped to 1920kbps.
H239 content does not work with QDX and the Tandberg MXP in SIP calls.
Tandberg MXP/Encryption check codes do not match.

Interoperability

Polycom QDX 6000 systems are tested extensively with a wide range of products. The following list is not a complete inventory of compatible equipment; it simply indicates the products that have been tested for compatibility with the V4.0.0 release.

Video conferencing systems use a variety of algorithms to compress audio and video. In a call between two systems, each end transmits audio and video using algorithms supported by the other end. In some cases, a system may transmit a different algorithm than it receives. This process occurs because each system independently selects the optimum algorithms for a particular call, and different products may make different selections. This process should not affect the quality of the call.

Copyright Information

© 2009 Polycom, Inc. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.

License Issues

OpenSSL License

Copyright (c) 1998-2007 The OpenSSL Project. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1 Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2 Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3 All advertising materials mentioning features or use of this software must display the following acknowledgment:

“This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)”

4 The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org .

5 roducts derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in their names without prior written permission of the OpenSSL Project.

6 Redistributions of any form whatsoever must retain the following acknowledgment:

“This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)”

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).

Original SSLeay License

Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved.

This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscape’s SSL.

This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).

Copyright remains Eric Young’s, and as such any Copyright notices in the code are not to be removed.

If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1 Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

2 Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3 All advertising materials mentioning features or use of this software must display the following acknowledgement:

“This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)”

The word ‘cryptographic’ can be left out if the routines from the library being used are not cryptographic related :-).

4 If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:

“This product includes software written by Tim Hudson (tjh@cryptsoft.com)”

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The license and distribution terms for any publically available version or derivative of this code cannot be changed. I.e. this code cannot simply be copied and put under another distribution license [including the GNU Public License.]

Disclaimer

This software is provided ‘as is’ with no explicit or implied warranties in respect of its properties, including, but not limited to, correctness and fitness for purpose.

Trademark Information

© 2009, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

References

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