Polycom TRIO 8500 Conference Phone User Guide

: June 3, 2024
: Polycom

Table of Contents

ENTER DATA
PLACE CALLS
END CALLS
HOLD AND RESUME CALLS
JOIN A SCHEDULED MEETING
INITIATE A CONFERENCE CALL
MANAGE CONFERENCE CALLS
ADD A FAVORITE
MUTE THE MICROPHONE
CONNECT A BLUETOOTH DEVICE
CONNECT A BLUETOOTH DEVICE USING NFC
PLACE A CALL OVER BLUETOOTH
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

POLYCOM® TRIO 8500/8800
Quick Tips

This Quick Tip applies to the Poly Trio 8500 and 8800 systems configured for SIP environments.
View the Poly Trio Solution User Guide for more information on available features.

ENTER DATA

Tap a text field or tap Keyboard.

PLACE CALLS

Place a call using Contacts, Recent Calls, or to a Favorite. To place a call:
Do one of the following from the Home screen:

Tap Place a Call, enter the phonenumber, and tap Dial.
Tap a Favorite.
Tap Contacts, select a directory, select a contact, and tap Dial.
Tap Recent Calls and select a contact.
The contact is dialed automatically.

ANSWER CALLS

Tap Answer.

END CALLS

To end an active call:

Tap Hang Up.
To end a call on hold:
Tap Resume > Hang Up.

HOLD AND RESUME CALLS

Place an active audio or video call on hold and resume the call when you are ready.
To hold a call:

Tap Hold.
To resume a call:
Tap Resume.

JOIN A SCHEDULED MEETING

A meeting notification displays on the phone five minutes before a meeting starts.
You can join a scheduled meeting from the Calendar or the meeting reminder.
To join a meeting from the Calendar:

Tap Calendar and tap Join for your meeting.
To join a meeting from the meeting reminder:
When the meeting reminder displays, tap Join.

INITIATE A CONFERENCE CALL

Initiate a conference call with up to four contacts.
To initiate a conference call:

Call a contact.
Tap Add to enter your contact’s number or select a contact from Contacts or Recent Calls.
It is also possible to join an active call or a call on hold into a conference call.
To join two calls into a conference call:
On the Calls screen, select two calls and tap Merge Calls.

MANAGE CONFERENCE CALLS

When you initiate a conference call, you can mute all participants, mute individual participants, or remove a participant from the call.
To mute all conference participants:

Tap the conference name and tap Mute All to mute all participants.

To manage individual participants:
Tap a participant, then do one of the following:

Tap Mute to mute the participant.
Tap Hang Up to remove the participant from the conference.

VIEW RECENT CALLS

Tap Recent Calls.

VIEW THE CONTACT DIRECTORY
You can view and add contacts to the Contact Directory.
To view the Contact Directory:

Navigate to Contacts > Contact Directory.
To add a contact to the Contact Directory:
In the Contact Directory, tap .
Enter the contact’s information and tap Save.

ADD A FAVORITE

You can add contacts as favorites, and all favorites display on the Home screen.
To add a favorite:

Navigate to Contacts > Contact Directory and select a contact.
On the Details screen, tap.
The Favorites icon changes to blue, and the contact is added to the Home screen. Contacts added as Favorites display first in the Contact Directory.

MUTE THE MICROPHONE

Tap Mute or tap the Mute keys on the system or microphone.
The Mute icon changes to red and the Mute keys glow red.

ADJUST THE VOLUME

Tap the + volume up or – volume down buttons.

CONNECT A BLUETOOTH DEVICE

If Bluetooth is enabled, you can pair and connect your Bluetooth-capable phone or tablet with the conference phone.
To connect a Bluetooth device:

On your device, navigate to Bluetooth and select on the Poly Trio in the list of available systems and devices.

CONNECT A BLUETOOTH DEVICE USING NFC

If Bluetooth and NFC are enabled, you can connect your NFC-enabled Bluetooth phone or tablet with a Poly Trio 8800 system.
To connect a Bluetooth device using NFC:

Press the NFC sensor to the left of the Poly Trio 8800 screen. The phone prompts you to confirm pairing.
Tap and hold your device for two seconds above the NFC symbol on the system.
Confirm that your device is paired and connected to the Poly Trio 8800.

PLACE A CALL OVER BLUETOOTH

If your mobile phone is connected to the Poly Trio system using Bluetooth or NFC, you can place a call on your mobile phone and use the system as the speakerphone for the call.
To place a call over Bluetooth:

On your mobile phone, place a call to a contact.
On the call screen, select the Poly Trio 8800 as your audio source.

SHOW CONTENT

When a Poly Trio Visual+ is connected to a monitor and paired with a Poly Trio 8800 system, you can show content locally. You can download the Polycom
Content App from https://www.polycom.com/content-collaboration/contentsharing /content-app.html.

To show content using RealPresence Desktop or RealPresence Mobile:

Open the desktop or mobile application.
Navigate to Settings > SmartPairing.
Click or tap the check boxes for Enable SmartPairing and Auto Detection and click OK or Done.
Select and select Share Content.
Select your system’s name or IP address and select Pair.
If your system is not listed, enter your system’s IP address and select Pair.
In RealPresence Mobile, tap Manual Pairing, enter your system’s IP address and tap Go.
Choose a monitor or application to share.
In RealPresence Desktop, the content is displayed automatically.
In RealPresence Mobile, tap ****to show content.