Polycom VVX 350 6 Line Mid Range IP Desk Phone User Guide

Polycom VVX 350 6 Line Mid Range IP Desk Phone

The following figure displays the hardware features on the VVX 350 business media phones.
The table lists each numbered feature shown in this figure.

VVX 350 HARDWARE FEATURES

VOICEMAIL

Voicemail Setup

• To set up Voicemail, Dial *98 or press the icon with the envelope on
• Contact EPB for you temporary PIN
• Follow the prompts to change your PIN and set up your greetings. Checking Voicemai
• Dial *98 or press the icon with the envelope on
• To check remotely from outside of the office, Dial423-648-6245 then Enter your 10-digit phone extension and follow the
• After three failed attempts to access your mailbox you will be locked Your phone administrator or EPB can reset the PIN to unlock your account.
• We can also set up Voicemail to Email where you will be sent an audio file of the

TRANSFERRING A CALL

Consultative Transfer

• Press the Transfer
• Press the Consult key which places caller on Hold.
• When you hear dial tone, Dial your extension and press send.
• When extension picks up, tell them who is
• When extension is ready to accept the call, Press the Transfer key a second time. Blind Transfer
• Press the Transfer
• When you hear Dial tone, Dial your extension and press send.

CHECKING MISSED, PLACED, AND RECEIVED CALLS

• To check Missed calls, press the down arrow key on the directional
• To check Placed calls , press the right arrow on the directional
• To check Received calls , press the left arrow on the directional pad.

FORWARDING YOUR PHONE

Forwarding Setup

• *Dial 72** followed by the 10-digit forwarding number and you will hear a fast beep.
  Removing Forwarding

• To Remove call forwarding, *Dial 73** and you will hear a fast beep.

ANSWERING ANOTHER CALL WHILE ON AN ACTIVE CALL

If a call is in progress and another call is coming in, you will see the screen indicate the new caller and hear a call waiting beep.

• Press the Answer key to speak to the new The first caller will be placed on Hold.
• The screen will now show the two callers, the one you are speaking to will be
• To go back to the first caller, highlight the number using the arrow key and press
  Resume. The other caller would now be placed on Hold.

SET UP A 3-WAY CONFERENCE CALL

• When a call is in progress, press the More soft key and then press the Conference
• Dial the extension or 10-digit number you wish to
• Speak to the person and see if they are available to join Then press the More soft key and then the Conference key again to start a 3-way call.

USING CALL PARK

Call Park allows you to place a call on hold that can be retrieved from any other phone that shares those same Park keys.

• While on an active call, press a Park key that is not in use (if Park is not visible press the home key). The call will be parked and the Park key will blink indicating it is in
• Dial the extension of the recipient and tell them they have a call on Park.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>