Polycom Trio 8300 Smart IP Conference Phone User Guide

: June 4, 2024
: Polycom

Table of Contents

NAVIGATION KEY SHORTCUTS
PLACE A CALL
ANSWER A CALL
HOLDING AND RESUMING CALLS
- Hold a call
ENDING CALLS
JOINING SCHEDULED MEETINGS
- Join a meeting from the calendar
- Join a meeting from the meeting reminder
MANAGING CONFERENCE CALLS
ENTER TEXT AND SPECIAL CHARACTERS
MANAGING CONTACTS
MUTE THE MICROPHONE
ADJUST THE VOLUME
PAIR AND CONNECT A BLUETOOTH DEVICE
- Pair a Bluetooth device
- Connect a paired Bluetooth device
USING BLUETOOTH
- Place a call over Bluetooth
- **Set the Poly Trio 8300 as the audio source
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Polycom Trio 8300 Smart IP Conference Phone

On the Poly Trio 8300 system’s home screen, use the navigation keys to quickly access certain lists.

Up – Favorites list
Right – Placed calls list
Down – Missed calls list
Left – Incoming calls list

PLACE A CALL

Do one of the following:

Enter the phone number and press Dial.
Press Contacts, select a directory, select a contact, and press Dial.
Go to Recent Calls, select a contact, and press Dial.
Press the up-navigation key on the home screen to access Favorites, select a Favorite, and press Dial.

ANSWER A CALL

Press the Answer button.

HOLDING AND RESUMING CALLS

You can place any active audio or video call on hold and resume the call when you’re ready.

Hold a call

Press Hold.
Resume a call
Press Resume.

ENDING CALLS

You can only end active calls.

End an active call

Press Hang Up button.
End a held call
Select the held call, select Resume, and press Hang Up button.

VIEW RECENT CALLS

Do one of the following:

Press Recent Calls.
Select Recent Calls from the main menu.

JOINING SCHEDULED MEETINGS

A meeting notification displays on the phone 5 minutes before a meeting starts, then again 1 minute before the meeting starts.

Join a meeting from the calendar

Press Calendar.
Select the meeting.
Press Join.

Join a meeting from the meeting reminder

When the meeting reminder displays, press Join.

MANAGING CONFERENCE CALLS

You can initiate a conference call with up to four participants.

Start a conference call

Call a contact.
Do one of the following:
Press Add and enter your contact’s number.
Select a contact from Contacts or Recent Calls.
Repeat for additional participants.

Join two or more calls into a conference call

On the In-Call screen, press Merge.
The two active calls are merged into a conference call.

Mute conference participants

Do one of the following:

To mute all participants, select the conference name and press Mute All.
To mute an individual, select the participant and press Mute.

Remove a participant

Select a participant, press Remove, and confirm that you want to remove the participant from the conference.

ENTER TEXT AND SPECIAL CHARACTERS

You can use the Poly Trio 8300 system’s keypad to enter information into text fields.

Highlight a text field.
Using the 2 – 9 keys, enter the needed alphanumeric characters.
Press Mode to change the capitalization format of the letters or to enter only numerals.
Using the 1, 0, *, and # keys, enter any special characters.

MANAGING CONTACTS

You can view and add contacts to the Poly Trio 8300 system’s contact directory.

View the contact directory

Go to Contacts > Contact Directory

Add a contact to the contact directory

In the contact directory, press Add.
Enter the contact’s information and press Save.

Add a Favorite

In the contact directory, select a contact and press Edit.
Scroll to Favorite Index and enter the index position.
Note: The next available index populates.
Press Save.

MUTE THE MICROPHONE

Press the Mute button.

The LEDs around the central speaker illuminate

ADJUST THE VOLUME

Press the Volume Up + or Volume Down – buttons.

PAIR AND CONNECT A BLUETOOTH DEVICE

If you have a Bluetooth-enabled device, you can pair and connect it to the Poly Trio 8300 system.

Pair a Bluetooth device

On your device, go to your Bluetooth settings and search for new devices.
Select the Poly Trio 8300 system’s name from the list of available devices.
Confirm the pairing request on your device and the Poly Trio system.

Connect a paired Bluetooth device

On your device, go to your Bluetooth settings and select the Poly Trio 8300 system’s name from the list of paired devices.

USING BLUETOOTH

If your device is connected to the Poly Trio 8300 system using Bluetooth, you can place a call on your mobile phone and use the system as the speakerphone for the call.