POLYCOM VVX 300 Powerful 6-line phone system User Guide

June 3, 2024
Polycom

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POLYCOM VVX 300 Powerful 6-line phone system

GET TO KNOW YOUR PHONE

+ Soft Keys: These appear as they are needed. For example, if you are in a conference call, the soft keys display functions related to the conference function.
+ Line Keys: Located to the left and right of the phone screen, the line keys indicate the status of your lines and associated activity.

HOME VIEW

  • + Home View displays icons that can be tapped to access phone functions.
  • + From Home View, press to display either Lines, Calls or Active Call View.

PLACING CALLS

  • + Enter the phone number FIRST, then press Dial, pick up the handset, or press or .

ANSWERING CALLS

+ To answer with the speakerphone, press or tap Answer. To answer with the handset, pick up the handset. To answer with a headset, press . To answer a new call while on an active call, press Answer. The current call will automatically be placed on hold.

VOICEMAIL

+ An envelope, , adjacent to a Line key, indicates that you have voicemail. You will also see the voicemail indicator light blinking in the upper right hand corner.
+ Tap the designated VM button and follow the prompts.

CALL HOLD AND RESUME

+ During a call, tap the Hold soft key. Press the Resume soft key to resume the call.

CALL TRANSFER

+ During a call, tap the Transfer soft key to place the active call on hold. To transfer a call unannounced: + Tap Blind in the upper right-hand corner and then dial the number or extension to automatically transfer the call.

To announce the transfer: + Place a call to the party to which you want to transfer the call. After speaking with the second party, tap Transfer again to complete the transfer.

PLACING CONFERENCE CALLS

  • + Call the first party, and after the call connects, select Confrnc. You will now have an active three-way conference call.
  • + Then dial and connect with the second party and press Confrnc again. + Press Hold to hold all participants.
  • + Press End Call to remove yourself from the call but keep the other participants connected. + Press Split to end the conference and hold all participants.

MUTING THE MICROPHONE

  • +During a call, press other parties can’t hear you. +To disable Mute, press gain.
  • +This applies to calls using the handset, headset, and speakerphone.

ADJUSTING VOLUME

+To change call volume, press ED during a call. To change the ringer volume, press when the phone is idle or ringing. You can also view short how-to videos about all of these topics at arvig.net/hostedpbx.

References

Read User Manual Online (PDF format)

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