belkin 59904BTBK Boost Charge 12 Volt Car Charger with 30W USB C Port Instruction Manual

: June 9, 2024
: belkin

Regulatory Statement

CAR CHARGERS

Safety Instructions

Car Chargers

Plug t he car adapter Into your automobile’s 12V cigarette lighter adapter. Plug the cable into the car adapter, then into your device.
Operating Temperature: 0° C to 40° C

Information

FCC Statement

DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY
We, Belkin International, Inc. El Segundo, CA 90245, USA, Tel· +1 (310) 751 5100 declare under our sole responsibility t hat the products, to which this declaration relates, complies wit h Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, Including interference t hat may cause undesired operation.

Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates. uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of t he following measures:

Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Innovation, Science and Economic Development Canada Statement This device complies with ICES-003 of the Industry Canada Rules. Operation is subject to the following two conditions:

This device may not cause interference, and
This device must accept any interference, including interference that may ca use undesired operation of the device. This digital apparatus complies with CAN ICES-003 CB)/ NMB-003 CB).

CE Declaration of Conformity

We, Belkin International, Inc., declare under our sole responsibility t hat the product, to which this declaration relates, is in conformity with EMC Directive 2014/30/EU and RoHS Directive 2011/65/EU (Recast).
The full text of the EU declaration of conformity is available at the following Internet address: www.Belkio com/doc

UKCA
Caution: Any changes or modifications not expressly approved by the part y responsible for compliance could void the user’s authority to operate this equipment.

UKCA Conformity:
Safety Directive: Electrical Equipment (Safety) Regulations 2016
EMC Directive: Electromagnetic Compatibility Regulations 2016 (S.1.2016/1091)

DISPOSAL INFORMATION FOR USER

For information on product disposal, please refer to http://www.Belkin.com/uk /weee-regulations/

Pursuant to and in accordance with Article 14 of the Directive 2012/19/EU of the European Parliament on waste In electrical and electronic equipment (WEEE).

The barred symbol of the rubbish bin shown on the equipment indicates that, at the end of its useful life, the product must be collected separately from other waste.

Therefore, any product that has reached the end of its useful life must be given to waste disposal centers specializing in separate collection of waste electrical and electronic equipment, or given back to the dealer when purchasing a new WEEE, pursuant to and in accordance with Article 14 as implemented in the country.

The adequate separate collection for the subsequent start-up of the equipment sent to be recycled, treated and disposed of in an environmentally compatible way contributes to preventing possible negative effects on the environment and health and optimizes the recycling and reuse of components making up the electronic equipment.

Abusive disposal of the product by the user involves application of the administrative sanctions according to the laws in force.

Do not attempt to service or disassemble. If you experience problems with the device, discontinue use, unplug the device from the cigarette lighter adapter and contact Belkin for assistance.

Additional Product Warranty Information
This warranty is provided to you by Belkin International, Inc. (“Belkin)

IMPORTANT NOTICE REGARDING YOUR CONSUMER RIGHTS

The benefits we give in this manufacturer’s warranty are additional to, and do not detract from, any rights and remedies that you may have under local consumer protection laws. This manufacturer’s warranty Is governed by the laws of the country in which you purchased your Belkin product. In many countries, consumers have statutory rights under local consumer laws. Those consumer rights may differ between countries, states and provinces, and often cannot be excluded. This manufacturer’s warranty is not intended to:

change or exclude any statutory consumer rights that cannot be lawfully changed or excluded; or
limit or exclude any right you have against the person who sold the Belkin product to you if that person has breached their sales contract with you.

A. SCOPE OF MANUFACTURER’S WARRANTY

(i) Express warranty – warranty periods and remedies
Belkin warrants the hardware In this Belkin product against defects in materials and workmanship under normal use for the Hardware Warranty Period. The Hardware Warranty Period begins on the date of purchase by the original end-user purchaser and lasts for the period specified:

Twenty-Four (24) months for new product
Twelve (12) months for refurbished product in Europe, the Middle East and Africa
Ninety (90) days for refurbished product in U.S., Canada, Latin America, and APAC

If you make an eligible hardware claim under this manufacturer’s warranty, Belkin will honor this warranty by doing one of the following (at its option):

a. repairing the product with new or refurbished parts,
b. replacing the product with a reasonably available equivalent new Belkin product,
c. refunding the actual purchase price of the product less any rebates and discounts, or
d. paying the cost of repair of the product.

Any repaired or replacement products are warranted for the remainder of the original Hardware Warranty Period or 30 days, whichever is longer. All products and parts that are replaced become the property of Belkin.

Other than in the European Economic Area (EEA) and Switzerland, this warranty is only valid and enforceable in the country of purchase. If this Belkin product is purchased in the EEA and Switzerland, this warranty is only valid and enforceable in the EEA and Switzerland and may be redeemed anywhere in the EEA and Switzerland.

No Belkin employee, agent or reseller can make any verbal or written modification, extension or addition to this manufacturer’s warranty.

Note 1: Be aware that goods presented for repair may be replaced by refurbished goods of the same type rather than the defective goods being repaired. Alternatively, refurbished parts may be used in the repair.

Note 2: The rights and remedies outlined above are the only rights and remedies available under this manufacturer’s warranty. However, a defect which gives rise to a claim under this manufacturer’s warranty may also give rise to rights under local laws, and different or additional remedies may be available under those laws. Further, rights and remedies may be available under local laws even for defects, goods or services that are not covered by this manufacturer’s warranty at all.

(ii) Express warranties NOT given
Belkin does not give any express warranty:

a. in relation to services provided by Belkin with the product, except for the limited warranties given in section A(i);
b. in relation to any third-party service offerings which may be included in, or bundled with, the product;
c. that the operation of the product, software or services will be uninterrupted or error free;
d. that the product or services, or any equipment, system or network on which the product, software or services are used will be free of vulnerability to intrusion or attack; or
e. as to the continued availability of a third party’s service, which this product’s use or operation may require.

Note: Although these warranties are not expressly given by Belkin, they may be implied or otherwise given under local laws.

(iii) Circumstances in which this manufacturer’s warranty does not apply
This manufacturer’s warranty does not apply if:

a. the product damage was caused by use with non-Belkin products,
b. the product has not been installed, operated, repaired, or maintained in accordance with instructions supplied by Belkin,
c. the product has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident,
d. the serial number on the product has been altered, defaced, or removed, or
e. the product is supplied or licensed for beta, evaluation, testing or demonstration purposes for which Belkin does not charge a
purchase price or license fee.

Note: Although this manufacturer’s warranty does not apply in the above circumstances, you may still have rights and remedies under local laws.

B. OBTAINING SERVICE UNDER THIS MANUFACTURER’S WARRANTY

If you have a question about your product or experience a problem with it, please go to http://www.Belkin.com/support where you will find a variety of online support tools and information to assist you with your product. If the product proves defective during the Warranty Period, then return the product to the location designated by Belkin Technical Support. The telephone number for Belkin Technical Support in your area can be found by clicking the “Contact Us” link on the home page of http://www.Belkin.com

Have your product serial number and proof of purchase on hand when calling or lodging a warranty claim. A DATED PROOF OF ORIGINAL PURCHASE IS REQUIRED TO PROCESS WARRANTY CLAIMS. If you are requested to return your product by post, you will be given a Return Materials Authorization (RMA) number. You are responsible for properly packaging and shipping your product at your own cost and risk, and you are responsible for all shipping and handling charges, in addition to any applicable customs duties, VAT or other associated taxes or charges when returning your product. You must include the RMA number and a copy of your dated proof of original purchase when returning your product. Products received without an RMA number and dated proof of original purchase will be rejected. Do not include any other items with the product you are returning. If you purchased your product within the European Union, Norway, or Switzerland, you must return such product to Belkin’s designated central exchange center within the European Union. Please speak to Belkin Technical Support as directed above for more details.

Defective product covered by this manufacturer’s warranty will be repaired or replaced and returned to you without charge. Belkin does not ship replacement products to locations outside the country from which the original product was purchased. Repairs or replacements not covered under this manufacturer’s warranty or your statutory consumer rights will be subject to charge at Belkin’s then-current rates.

C. OTHER TECHNICAL SUPPORT

This manufacturer’s warranty is neither a service nor a support contract. Information about Belkin’s current technical support offerings and policies (including any fees for support services) can be found at http://www.Belkin.com/support. Telephone support may not be available where you live.

D. GENERAL EXCLUSIONS AND LIMITATIONS OF LIABILITY

In some jurisdictions and circumstances, it is possible for a manufacturer to change or exclude warranties, conditions or guarantees implied or imposed by law, and to otherwise limit its liability to consumers. In those jurisdictions where it can lawfully do so, and to the full extent that it is allowed by law to do so, Belkin:

limits all implied warranties and conditions of merchantability, acceptability, satisfactory quality or fitness for a particular purpose to the duration of the relevant Warranty Period;
excludes all other express or implied conditions, representations and warranties, including any implied warranty of noninfringement;
excludes all liability for the loss of, or damage to, data caused by use of a Belkin product, or its repair;
excludes any liability it may have to you for:
a. loss of revenue or profit,
b. loss of the ability to use any third-party products, software or services, and
c. any indirect, consequential, special, incidental or punitive loss or damages, which arises under any law (including the law of negligence) and relates to your use, or inability to use a Belkin product or software, or any related services. This exclusion applies even if Belkin has been advised of the possibility of such damages and even if any warranty or remedy provided under this manufacturer’s warranty fails of its essential purpose; and
limits its monetary liability to you, under any law, to the price that you paid for the Belkin product.

If you live in the European Union, references in this Section to “special, indirect, consequential or incidental losses
shall mean any losses which (i) were not reasonably foreseeable by both parties, and/or (ii) were known to you but not to us and/or (iii) were reasonably foreseeable by both parties but could have been prevented by you such as, for example (but without limitation), losses caused by viruses, Trojans or other malicious programs, or loss of or damage to your data.

E. COUNTRY-SPECIFIC TERMS

1. AUSTRALIA/NEW ZEALAND

In Australia and New Zealand, our goods come with certain guarantees that cannot be excluded under the Australian Consumer Law and the Consumer Guarantees Act 1993 (CGA) respectively. You are entitled to a replacement or refund for a major failure and compensation for any reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The CGA does not apply where the goods you purchased are to be used for business purposes.

In Australia and New Zealand only, if you make an eligible hardware claim under this manufacturer’s warranty, the options for repair, replacement or refund listed above will be at your election. If you chose to replace your product, Belkin will replace your Belkin product with a new Belkin product, and your replacement product will be warranted for the Hardware Warranty Period for new products. In Australia, the following note should follow “General Exclusions and Limitations of Liability”:

Note: None of the above general exclusions and limitations of liability apply to persons in Australia who purchase Belkin products that:
a) are of a kind ordinarily acquired for personal, domestic or household use or consumption: or
b) have a price of A$40,000 or less.

None of the above general exclusions and limitations of liability apply to persons in New Zealand who purchase Belkin products that are of a kind ordinarily acquired for personal, domestic or household use or consumption and does not purchase them for the purpose of:

resupplying them in trade: or
consuming them in the course of a process of production or manufacture; or
repairing or treating in trade other goods or fixtures on land; or
business (in terms of section 43(2) of the Consumer Guarantees Act 1993).

2. CHINA

If you are a consumer in the People’s Republic of China, your replacement product will be warranted for the Hardware Warranty Period for new products.

3. FRANCE – RIGHTS GRANTED BY THE LEGAL GUARANTEE IN FRANCE

As a French consumer, you have rights under French law, including the legal warranty against hidden defects in accordance with Articles 1641 to 1648 of the French Civil Code, and the application of the legal warranty of conformity in accordance with Articles L.217-4 to L.217-12 of the French Consumer Code.

When acting on the grounds of the legal guarantee of conformity, the consumer:

benefits from a two-year warranty period from delivery of the product in which to act;
can choose between the repair or the replacement of the product, subject to the conditions regarding costs provided for by Article L.217-9 of the French Consumer Code;
is exempt from having to prove the lack of conformity of the product for the two years following its delivery (and for six months following delivery of the product for second-hand goods).

The legal guarantee of conformity applies regardless of the commercial guarantee eventually offered.

The consumer can decide to apply the legal guarantee for hidden defects within the meaning of Article 1641 of t he French Civil Code. In such a case. the consumer can choose between the cancellation of the sale or a reduction of the sale price. pursuant to Article 1644 of the French Civil Code.

Article L. 217-4 of the French Consumer Code
The seller shall deliver a good in conformity with the contract and shall be held liable for the lack of conformity existing at the time of delivery. The seller shall also be held liable for the lack of conformity stemming from the packaging, the fitting instructions or the installation when such installation is the responsibility of the seller pursuant to the contract or has been conducted under the seller’s super vision.

Article L. 217- 5 of the French Consumer Code
The good shall be deemed in conformity with the contract·

If It Is fit for the use usually expected from a similar good and, where appropriate:
• it matches the description given by the seller and has the qualities that such seller presented to the buyer by means of a sample or model; and
• if it presents the qualities that a buyer can legitimately expect given the public statements made by the seller, the manufacturer or Its representative, in particular in the advertising or the labelling; or
if it presents the characteristics mutually agreed upon by the parties or is fit for any special use intended by the buyer, made known to the seller and which the latter agreed to.

Article L. 217-12 of the French Consumer Code
The action resulting from the lack of conformity shall lapse two years after the delivery of the goods.

Article L. 217-16 of the French Consumer Code
During the effective period of the commercial warranty offered to a buyer at the time of acquisition or repair of a tangible asset, if t he buyer requires from the seller a repair covered by the warranty, any period of seven days or more during which the goods are out of use for repair shall be added to the remaining term of the warranty. Such period shall run from the request for Intervention made by the buyer or from the date when the said good is made available for repair, if t his date is after the request for intervention.

Article 1641 of the French Civil Code
The seller shall guarantee the sold good for hidden defects which make it unfit for its intended use, or which diminish this use to such an extent that the buyer would not have bought it, or would only have accepted to buy it for a lesser price, had he been aware of such defects.

Article 1648 § 1 of the French Civil Code
The action resulting from hidden defects has to be filed within two years of the discovery of the defect.

4. GERMANY
In Germany, the statutory warranty rights are provided for in Secs. 434 subseq. and 474 subseq. of the German Civil Code. They comprise the right for supplementary performance, rescission, reduction of purchase price and compensation of damages. The statutory warranty rights apply as of the time the risk in the product is transferred.

In Germany, the “General Exclusions and Limitations of Liability· is replaced with the following provision:

Belkin’s liability for damages caused by slight negligence, irrespective of its legal ground, shall be limited as follows: (i) Belkin shall be liable up to the amount of the foreseeable damages typical for this type of contract due to a breach of material contractual obligations; (ii) Belkin shall not be liable due to a slightly negligent breach of any other duty of care applicable.

The aforesaid limitations of liability shall not apply to any mandatory statutory liability, in particular to liability under the German Product Liability Act (Produkthaftungsgesetz), and liability for culpably caused injuries of life, body or health. In addition, such limitations of liability shall not apply if and to t he extent Belkin has assumed a specific guarantee.

ADDITIONAL DETAILS FOR TECHNICAL SUPPORT AND WARRANTY CLAIMS

Products covered.

F7U002, F7U004, F7UOOS, F7U006, F7U008, F7U013, F7U025, F7U026, F7U032, F7U071, F7U075, F7U076, F8J014, F8JOS4, F8J078, F8J114, F8J121, F8J154, F8J177, F8J178, F8J179, F8J181, F8J186, F8J187, F8J221, F8J228, F8J245, F8J248, F8M668, F8M669, F8M711, F8M730, F8M887, F8M888, F8M890. F8M930, F8M935, F8M990, F8M998, F7U099, F7U100, PC0001, PC0002, PC0003, PC0004, PCOOOS, PC0006, PC0007, CCA001, CCA002, CCA003, CCA004, CCB001, CCB002, CCB003, CCB004, CCD001, CCD002, CCE001 & CCE002.

AUSTRALIAN CONSUMERS:

In addition to purchasers’ other rights and remedies under law. this product comes with a warranty against defects which is given by Belkin Limited, 2 Reliance Drive, Unit E, Tuggerah Business Park, Tuggerah NSW 2259.
Phone: Australia Toll-Free 1800 Belkin
Web: www.Belkin.com/au/warranties

This warranty covers defects that appear during the period stated on the packaging or in documentation provided with this product. To make a claim under the warranty, the purchaser should contact or visit their place of purchase, contact Belkin on the toll-free number above or see the claim procedure provided with this product for instructions on where to send the product. The purchaser is responsible for all associated transport, shipping and product inspection costs. In addition to any warranty we give, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

CE Declaration of Conformity

We, Belkin International, Inc., declare under our sole responsibility that the product, to which this declaration relates, is in conformity with EMC Directive 2014/30/EU and RoHS Directive 2011/65/EU (Recast).

IMPORTANT NOTICE REGARDING YOUR CONSUMER RIGHTS

The benefits we give in this manufacturer’s warranty are additional to any rights and remedies that you may have under the Australian Competition and Consumer Act 2010 or the New Zealand Consumer Guarantees Act 1993 (CGA) (as applicable) and other applicable Australian and New Zealand consumer protection laws (together “ANZ Consumer Laws”).

This manufacturer’s warranty is governed by the laws of the country in which you purchased your product.

In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Repair of the goods may result in loss of data. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

In New Zealand, our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993 CCGA).

This manufacturer’s warranty is not intended to:

change or exclude any rights under the ANZ Consumer Laws that cannot be lawfully changed or excluded; or
limit or exclude any right you have against the person who sold the Belkin product to you if that person has breached their sales contract with you.

Note: This means that the general exclusions and limitations of liability in this document do not affect any rights you may have under the ANZ Consumer Laws.

WHAT DOES THIS WARRANTY COVER?

Product Warranty: Belkin warrants that this Belkin product and any associated software media (i.e. media on which the product software is provided) will be free from defects in materials and workmanship under normal use during the Warranty Period as defined below (Product Warranty). This means that the product won’t be faulty, and that it will look and work as advertised, during the Warranty Period.

Connected Equipment Warranty: Belkin also covers damage to any equipment which is connected through the Belkin product to a properly wired AC power line with protective ground (Connected Equipment) caused by failure of the Belkin product to operate as described In the product documentation and arising as a result of impulses from lightning, or other power transients, or by momentary (less than 1ms) voltage surges or spikes (an Occurrence) during the Warranty Period (Connected Equipment Warranty), if the claim is made within fifteen (15) days from the date of the Occurrence.

The Connected Equipment Warranty will not apply if damage to the Connected Equipment resulted from:

telephone-line transients if the Connected Equipment was not properly connected to or was not directly connected to a Belkin product that offers telephone-line transient protection;
coaxial-line transients if the Connected Equipment was not properly connected lo or was not directly connected to a Belkin product that offers coaxial-line transient protection; or
network-line transients if the Connected Equipment was not properly connected to or was not directly connected to a Belkin product that offers network-line transient protection.

The Connected Equipment Warranty will remain effective for the Warranty Period set out below. The Connected Equipment Warranty automatically ends when the Product Warranty ends.

Who is covered under the Product Warranty and the Connected Equipment Warranty?

Only original end-user purchasers of the product purchased within Australian or New Zealand are covered.

How long is the product warranted and what is the maximum value of the Connected Equipment Warranty?

The Warranty Period begins on the date the product was purchased by the original end-user purchaser and lasts for the period set out In the table below (Warranty Period). Your rights during the Warranty Period are in addition to your consumer guarantee rights that cannot be excluded under the ANZ Consumer Laws. Belkin’s total liability under the Connected Equipment Warranty shall not exceed the maximum aggregate monetary limits set forth in the table below:

Product Type| Warranty Period| Maximum Monetary Limit (US Dollars)
---|---|---
New products| Length of time identified on your product packaging| The maximum monetary limit identified on the product package up to $2,500
Refurbished products | As for Warranty Period for New Products
Repaired products| As for Warranty Period for New Products |
Replacement products| As for Warranty Period for New Products|
Software media (if provided with the product)| 90 days| N/A

If the Protected Light indicator on your Belkin product does not come on because your product is dead on arrival, your product will remain covered under this warranty. A product is considered dead on arrival when it does not work when you try to power it on for the first time. Please contact Belkin Technical Support within sixty (60) days from the date of purchase of your product for a replacement (see the section on “Belkin Technical and Warranty Support Information· below). A product given to replace a product that is dead on arrival shall be covered by a fresh warranty having the same duration as the original Warranty Period.

If the Protected Light indicator on the product goes out at any time, this means that the capacity of the product is exceeded, and the product will no longer protect against surges and spikes of energy. Therefore, if the Protected Light indicator on your product goes out. we strongly recommend that you cease using the product immediately. In such an event, if the product is still within the Warranty Period and if none of the exclusions set out in this warranty apply, please contact Belkin Technical Support for a replacement product.

A claim under this warranty is only eligible if it is made within the Warranty Period.

What isn’t covered by the Product Warranty and Connected Equipment Warranty?

Subject to your rights that cannot be excluded under the ANZ Consumer Laws and may be additional to the Product Warranty and Connected Equipment Warranty, Belkin does not give any warranty:

for the Connected Equipment, for any services associated with the Connected Equipment, or any remedies offered or provided by the manufacturer of the Connected Equipment;
in relation to software or services provided by Belkin or any third party included In or with the product other than the warranty for software media described above in this warranty;
that the product, software or services will always operate uninterrupted or error free;
that the product, software or services, or any equipment, system or network on which the product, software or services are used are 100% secure and cannot be hacked; or
that a third party service the product needs will always be available.

Will this Product Warranty always apply?

Subject to your rights that cannot be excluded under the ANZ Consumer Laws and may be additional to the Product Warranty, the Product Warranty does not apply if:

the product has been tampered with or the assembly seal has been removed or damaged;
the product has been altered or modified by someone other than Belkin;
the warranty claim was made fraudulently or by misrepresentation;
the product was not installed. operated, repaired, or maintained in accordance with Belkin’s instructions (for example, this warranty will not apply if the product has been used outdoors or in a wet area, or if the product has been used together with a generator, heater, sump pump, water-related device, life support device, medical device, car, motorcycle, or golf-cart battery charger). To be used indoors only and in dry areas. All warranties contained herein are null and void if used in any way with any of the aforementioned devices;
the product has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident;
damage to the product is cosmetic, including scratches and dents, or defects caused by normal wear and tear or normal aging of the product;
the serial number on the product has been altered, defaced, or removed;
the product was used in conjunction with other extension cords, power strips, adapters. UPS’s, surge protectors, other grounding wires or electrical connections; or
the product was supplied or licensed for beta, evaluation, testing or demonstration purposes, and you didn’t buy or license the product.

Will Belkin cover damage to Connected Equipment in all situations under the Connected Equipment Warranty?

Subject to your rights that cannot be excluded under the ANZ Consumer Laws and may be additional to the Connected Equipment Warranty , Belkin does not cover damage to Connected Equipment in the following situations:

the Product Warranty has expired or does not apply (please see section above);
the Connected Equipment was not properly or directly connected to the product;
not all wires leading into the Connected Equipment, including telephone and coaxial lines, pass through the appropriate product;
damage to the Connected Equipment was not caused by an Occurrence;
the power outlet to which the product was connected was not properly grounded or not grounded at all;
the Connected Equipment has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident;
damage to the Connected Equipment is cosmetic (including scratches and dents), or damage was caused by normal wear and tear or normal aging of the Connected Equipment;
damage to the Connected Equipment was caused by an Act of God (other than lightning), including but not limited to typhoon, hurricane, erosion, earthquake, thunderstorm, inclement weather, flood, tsunami. vandalism, theft, or war;
damage to the Connected Equipment was caused by a power outage, a sustained low voltage situation, or a low-voltage disturbance, including but not limited to brownouts or sags;
repair or replacement of the damaged Connected Equipment is covered by a third party’s manufacturer’s warranty, a seller’s extended warranty, or your insurance policy;
Belkin determines that the Connected Equipment was not used under normal operating conditions or in accordance with the manufacturer’s instructions for the Connected Equipment; or
you continue to use the product in the knowledge that the Protected Light indicator has gone out.

How will Belkin make things right?

Subject to your eights that cannot be excluded under the ANZ Consumer Laws and may be additional to the Product Warranty, if you make an eligible claim in relation to your defective Belkin product under the Product Warranty, Belkin will, at its option:

replace the product with a reasonably available equivalent new Belkin product; or
refund you the purchase price of the product, minus any rebates and discounts applied at the point of purchase

Any replacement products are warranted for the Warranty Period. All products that are replaced become the property of Belkin.

Subject to your rights that cannot be excluded under the ANZ Consumer Laws and may be additional to the Connected Equipment Warranty, if you make an eligible claim in relation to your damaged Connected Equipment under the Connected Equipment Warranty, Belkin will, at its option:

pay the reasonable costs of repairing the damaged Connected Equipment as assessed by Belkin in its sole discretion;
replace the damaged Connected Equipment with a reasonably available equivalent new or refurbished Connected Equipment (in which case we will engage the repair facility and negotiate and settle the cost of repair); or
refund you the fair market value of the damaged Connected Equipment as reasonably assessed by Belkin in its sole discretion.

Belkin makes every reasonable effort to repair or replace your damaged Connected Equipment under this warranty. However, as the repaired or replacement Connected Equipment is manufactured by third parties, Belkin does not make any warranty in relation to such repaired or replacement Connected Equipment, nor is Belkin able to confirm that the manufacturer of the Connected Equipment will offer such a warranty.

All calculations performed by Belkin in evaluating your claim under this warranty are final and binding on you except in the case of errors.

For Belkin to properly and expeditiously validate your claim under this Product Warranty and/ or the Connected Equipment Warranty, you agree that Belkin may examine the damaged product, the damaged Connected Equipment and/or the site where the damage occurred. Belkin has a right to do these things until any claim under the Product Warranty and/ or the Connected Equipment Warranty is finalised. The damaged product and damaged Connected Equipment must remain available for inspection during that time. Do not dispose of the product and Connected Equipment until your claim has been fully resolved. Please review the section titled “What do I need to do to make a claim?” under the header “Belkin Technical and Warranty Support Information” below.

limits its monetary liability to you, under any law, to the price that you paid for the Belkin product.

References in this Section to “indirect, consequential, special or incidental losses” shall mean any losses which (I) were not reasonably foreseeable by both parties. and/or (ii) were known to you but not to Belkin and/or (iii) were reasonably foreseeable by both parties but could have been reasonably prevented by you such as, for example (but without limitation), losses caused by viruses, Trojans or other malicious programs, or loss of or damage to your data.

These terms are the terms of the Product Warranty and Connected Equipment Warranty.

If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

BELKIN TECHNICAL AND WARRANTY SUPPORT INFORMATION

HOW DO I GET HELP?

If you have a question about your product or experience a problem with it, please go to http://www.belkin.com/au/support. You will find lots of online support tools and information to help you with your product.

What should I do if my product is defective?

You always have the option to return the product to the original seller if you have a problem. You can make a claim with the seller based on this warranty or any consumer laws that apply to you.

What do I need to do to be entitled to claim under the Product Warranty or the Connected Equipment Warranty?

Call our Technical Support team on 1800 235 546 If you are calling from Australia or 0800 235 546 if you are calling from New Zealand.

You will need to give us some information when you contact us such as:

your contact details;
the part number (also known as the model number) of your Belkin product, this is usually located on the base of the product and begins with the letter ‘F’ (e.g. F5D7230au4);
a detailed description of the problem;
a dated proof of original purchase; and
if you have spoken to us previously, your case number.

If this is the first time you have called to claim under this warranty, you will be issued with an 8 digit case number

If you are making a claim in respect of your damaged Connected Equipment, you must do so within fifteen (15) days from the date of the Occurrence.

So that we can process your claim expeditiously, we will need the following Information In addition to the information described above

When you contact us: description of all the equipment that was connected to the product at the time of the Occurrence, including:

name and model number;
purchase of the damaged Connected Equipment;
description of the damaged Connected Equipment;
the extent of damage (we may request that you send us photographs of the damaged Connected Equipment;
the site where the damage occurred, or we may ask to examine the site where the damage occurred, to help us validate your claim); and
the date of the Occurrence.

Visit the following link: http://www.belkin.com/au/claim/submission and fill out all required fields when you are prompted. Once you fill out all the aforementioned fields and permitting all details are correct, the website will generate a shipping label for you to print out and affix to the packaged up Belkin product.

We may need you to send the product and/or the damaged Connected Equipment back to us or our designated repair facility so that we can fix or replace it. We will let you know when you contact us.

If we ask you to return your product and/or the damaged Connected Equipment to us by post, you will be given a Return Materials Authorization (RMA) number and we’ll tell you to send the product and/or your damaged Connected Equipment.

For persons who purchased the Belkin product in Australia, the applicable address to send the Belkin product and/or the damaged Connected Equipment is Belkin Limited, PO Box 3099, Tuggerah NSW 2259. For persons who purchased the Belkin product in New Zealand, the applicable address to send the Belkin product and/or the damaged Connected Equipment is PO Box 201076, Auckland Airport, Auckland, 2105, New Zealand. You will need to make sure the product and/or damaged Connected Equipment is properly packaged and shipped.

You will be responsible for the reasonable costs of returning your product and/or damaged Connected Equipment to us.

We need to identify your product when it reaches us, so you’ll need to include the RMA number AND a copy of your dated proof of original purchase (please keep the original) with the returned product. We also recommend that you send the package by registered and insured mail or by overnight courier to protect the package while it is in transit. If Belkin determines that it is impractical to ship the damaged Connected Equipment to Belkin, Belkin may designate, an equipment repair facility to inspect and estimate the cost to repair such Connected Equipment. In that case. Belkin has the right to negotiate the cost of repairs. The cost, if any, of shipping the Connected Equipment to such repair facility and of such estimate shall be borne by the original end-user purchaser.

What happens when I return my product and/or Connected Equipment under the Product Warranty or the Connected Equipment Warranty?

Defective products covered by the Product Warranty will be replaced without charge, or Belkin will provide you with a refund of the purchase price of the product. minus any rebates and discounts.

In relation to damaged Connected Equipment covered by the Connected Equipment Warranty, Belkin will pay the reasonable costs of repair as assessed by Belkin at it discretion. replace the Connected Equipment with a reasonably available equivalent new or refurbished Connected Equipment (engaging the repair facility and negotiating and settling the cost of repair), or refund the fair market value as reasonably assessed by Belkin at its sole discretion.

8850bt00922 Rev. E03