NEXIGO N930E 1080p Autofocus Webcam User Manual

1080p Autofocus Webcam
N930E
User Manual

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IMPORTANT SAFETY NOTES

• To reduce the risk of fire, electric shock, injury to persons, and damage to property, read all operating instructions and the following safety instructions before using your NexiGo product.

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience
  and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

• Do not place or attach the webcam to an unstable or uneven surface. Failure to follow this precaution may cause the product to fall and cause damage to the unit.

• The webcam may heat up after extended use. If the camera is hot to the touch, turn off the camera and leave it to cool down before further use.

• Do not use or store the webcam in extremely cold or hot environments. This may cause the webcam to malfunction. This item is intended to be used at room temperature and in a controlled environment.

• Do not touch the device, power adaptor, or USB cable with wet hands. Keep this product dry.

• Do not exceed the power requirements of this prod.

• If the unit is damaged, please exercise the warranty  or recycle the webcam at your nearest electronics store. Do not attempt to repair, disassemble, or modify the webcam under any circumstance. Contact NexiGo Customer Support if there is an issue to exercise the warranty.

• To clean the device, wipe it with a soft, dry cloth. To   clean the lens, use a dry microfiber cloth or a lenscleaner. Use only a mild detergent if necessary. Do not use strong or corrosive detergents to avoid damaging the lens.

• Keep ventilation openings free from any obstructions.

• Please protect the USB cable. Do not step on or apply pressure on them. Do not pull on the product’s plug, socket, or cable outlet.

• When not using the webcam, please unplug the device from the USB port and turned off the power.

WELCOME TO THE NEXIGO FAMILY!
Thank you for choosing the NexiGo N930E FHD Webcam! You are now part of an exclusive club: the NexiGo family! It’s our job to make sure you enjoy your membership. If you have any problems please contact us at cs@nexigo.com anytime for further assistance. Make sure to register your purchase at nexigo.com/warranty within 14 days of the delivery date to extend your warranty coverage to TWO Years!
From all of us here at NexiGo, we want to welcome you again to the family. We thank you deeply for your trust and for your business. We know you’ll love it here. We look forward to serving you again in the near future. Yours Sincerely, The NexiGo Team

NEXIGO WEBCAM SETTINGS SOFTWARE

While all of our cameras are plug-and-play, this free software tool is best for those who want full control over settings like brightness, saturation, exposure, and focus. To download the latest version, head to nexigo.com/software.

PRODUCT OVERVIEW

1. Power Indicator
2. FHD Lens
3. Noise Reduction Microphone
4. Light Adjustment Touch Control
5. Privacy Shutter Switch
6. Flexible Clip/Base
7. 1/4″ Tripod Screw Hole

PACKAGE INCLUDES

1 x FHD Webcam with Privacy Shutter
1 x User Manual

SPECIFICATION

Hangouts, etc.
Streaming software: Open Broadcaster Software and Xsplit Photo or video: Using system Camera App (Camera for Windows, Photo Booth for macOS)
System requirements| • Windows 7/8/10/11 or above
• macOS 10.6 or above
• Chrome OS V29.01547 or above

SETTING UP YOUR WEBCAM

1. PLACE/POSITION YOUR WEBCAM
2. CONNECT THE WEBCAM TO YOUR COMPUTER USING THE USB CABLE

Notes:

1. Make sure you are connected to your network before starting the setup.
2. If you cannot use the camera within other apps, you will need to enable access.

• In Windows: Select Settings>Privacy>Camera, turn on allow apps to access your camera.
• On Mac: Select Apple menu>System Preferences> Security & Privacy>Privacy>Camera, and select which apps you want to use the camera. If you still have trouble connecting the Webcam, please refer to the FAQ sections starting from Page 12.

3A. VIEW YOUR CAMERA: Windows
Windows users can use the Camera app, which is pre-installed with Windows. To find the Camera app type “camera” (without the quotation marks) in the search bar at the bottom of the screen and press enter. Alternatively, go to the Start menu at the bottom right corner of the screen and left click. Scroll through the list of programs there until you get to the “C” section, the Camera application will be listed there. To view your webcam video you may need to select the “NexiGo camera” from the list of other devices. At the top right or left of your screen click the cycle camera icon (the arrow chasing itself, not the gear), and keep switching until you get to the NexiGo webcam.
3B. VIEW YOUR CAMERA: Mac
Mac users can use the Photo Booth app, which is pre-installed with the OS. This will allow you to preview the camera images, capture still frames, and record video clips. To begin, select the Finder button, click Applications, and select Photo Booth.

Alternately, click the Search button in your menu bar, type “photo booth” (without the quotation marks), and press return. To see an image from your camera in Photo
Booth, you may need to select the camera from the list of attached devices in the app. At the top of your screen, click Camera in the app menu, and select the Full HD Webcam from the list of options.

4. VIDEO CALLING REQUIREMENTS

1. A computer with speakers (or a headset), your NexiGo webcam, and a microphone;
2. Install a video-calling application such as Skype, FaceTime, Zoom, or Hangouts. (Both parties need a webcam and the same video application.)

FCC REQUIREMENT

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

CORRECT DISPOSAL OF THIS PRODUCT (WASTE ELECTRICAL & ELECTRONIC EQUIPMENT)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer
where they purchased this product, or their local government occe, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories
should not be mixed with other commercial wastes for disposal.

FAQ

Q1: How do I know if my camera is being recognized by the system?
– A: Connect the camera to any USB 2.0 or USB 3.0 port. It will take a few seconds for the camera to be recognized after it is connected to the system. To ensure the camera has been installed correctly on a Windows computer; check under Control Panel> System and Security>Device Manager.

To verify the webcam is connected on a Mac computer, click the Apple Menu (in the top left corner of your screen) and then click About this Mac. Click on System Report from the pop-up window that appears. The System Information window for your Mac will appear. Navigate to the USB section and check if the webcam is listed as a connected device (like the photo below):

Q2: What is the video recording frame-rate?
– A: The NexiGo webcam captures clear images and can record video at 1080p/30fps in a well-lit environment. The quality of the signal can be affected by low bandwidth availability or insucient lighting. This can cause the frame rate to drop to 1080p/20fps, or possibly even lower.
Q3: What can I do if the images or video are an abnormal color?
How to adjust image parameters such as brightness or contrast?
– A: Please ensure that the light in your environment is free of unique tones or intense light sources. Things such as walls/floors/other large-area non- standard light sources, including areas with colored or intense light. In such environments photographed pictures are subjected to color cast due to the lighting impact of these light sources.
For Windows & Mac: Using the NexiGo Webcam Settings Software, you can adjust the image parameter you want according to your needs.
Note: Download the NexiGo Webcam Settings Software from nexigo.com/software.
Q4: Why is my video not in 1080p in my video calling application?
– A: Check the video output settings in your video capture software, these may be set to a lower capture format. There are various constraints on the system that could impede the ability to attain a 1080p video calling session. They center around processing power (i.e. CPU speed) and available network bandwidth. In all cases, review the requirements from the video calling application. They will guide as to the system performance required as well as the necessary bandwidth.
Q5: How to use the webcam privacy shutter?

-A: Slide the privacy shutter switch left/right to open/ close the webcam as needed.
Q6: Why does my screen go blank or black while trying to preview images?
– A: There are several reasons this could happen:
– 1. There is something wrong with the USB port.
Please use a different USB port or another PC and test the camera again.
– 2. The PC does not recognize the camera device.
– 3. The operating system and computer configuration do not satisfy the requirements of the camera. Please check your system specifications.
– 4. The video preview feature of the application is not turned on, or the application has a privacy feature that prohibits access to the camera. Please try with a different application.
Q7: Why is there flickering or banding on the video feed when I use the webcam?
– A: This might be due to lighting inconsistencies in your room. To resolve this, download the NexiGo Webcam Setting Software from nexigo.com/software. In the software, select your NexiGo webcam in the device selection bar, then change the powerline frequency to either 50Hz or 60Hz depending on your needs. For example, if your screen flicks at 50Hz, you can switch to 60Hz to solve it.
Note: The camera defaults to indoor mode. Please do not aim the camera directly at the light source.

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Register to get EXTRA ONE YEAR warranty. Only valid in registering within 14 days of product delivery. nexigo.com/warranty

CONTACT INFORMATION
Website: www.nexigo.com
Manufacturer: Nexight INC
E-mail: cs@nexigo.com
Tel: +1(458) 215-6088
Address: 11075 SW 11th St, Beaverton, OR, 97005, US

References

• NexiGo Warranty Registration | NexiGo
• NexiGo | Home Theater Projectors & Video Collaborations
• NexiGo Warranty Registration | NexiGo

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