Itek ITMC34V165WQHD Monitor User Manual

June 15, 2024
itek

Itek Logo ITMC34V165WQHD
User Manual for MonitorItek ITMC34V165WQHD
Monitor

For more information please visit our web site or write us an email: https://www.itekevo.com
info@itekevo.com

Precautions

  • Please read this manual carefully before using the product and keep it in a safe place.
  • Keep the monitor away from water sources or damp places, such as bath rooms, kitchens, basements and swimming pools.
  • Make sure the monitor is placed on a flat surface. If the monitor falls down, it may cause human injury or device damage.
  • Store and use the monitor in a cool, dry and well ventilated place, and keep it away from emission and heat sources.
  • Do not cover or block the vent hole in the rear casing, and do not use the product on a bed, sofa, blanket or similar objects.
  • The range of the supply voltage of the monitor is printed on the label on the rear casing. If it is impossible to determine the supply voltage, please consult the distributor or local power company.
  • If the monitor will not be used for a long period, please cut off the power supply to avoid electric shock in rainy days and damage due to abnormal supply voltage.
  • Please use a reliable grounded socket. Do not overload the socket, or it may cause fire or electric shock.
  • Do not put foreign matters into the monitor, or it may cause short circuits resulting fire or electric shock.
  • Do not disassemble or repair this product by self to avoid electric shock. If faults occur, please contact the after-sales service directly.
  • Do not pull or twist the power cable forcedly.
  • Please use a reliable grounded socket. Do not overload the socket, or it may cause fire or electric shock.

Package Content

Packing list

  • Please check that the package of the monitor contains all parts. If any part is lost, please contact the distributor.
  • The color and shape of parts may vary with models. Figures in this User Manual are for reference only.
  • Cables supplied may vary with purchased products. Figures in this User Manual are for reference only.Itek ITMC34V165WQHD Monitor - Package Content
  • Redundant screws can be used as spare screws.

Installation

Installation of base

  1. First open the carton, take out the foam and align the table top, after taking out the inner packaging, put the body on the foam. Press the lock vertically by hand to remove the hinge assembly.
  2. Use 2 screws to lock the shaft assembly and bracket, and then lock 3 screws to the base.Itek ITMC34V165WQHD Monitor - Installation 1
  3. Push the latch vertically as shown in the figure below. Put stands assembly parts into slot of back cover accordingly and make them mechanically placed. Hold the middle of stand and make surethe monitor won’t drop out.Itek ITMC34V165WQHD Monitor - Installation 2
  4. After assembly, simply hold the stand with hand to stand the monitor upright.Itek ITMC34V165WQHD Monitor - Installation 3

Note: During standing of the whole monitor, do not press the liquid crystal screen with hand to avoid damage to the screen.

Installation of mount

  1. Open the package, take out the product with foam still attached, and gently place it on a desktop or table. Remove the extra parts and the foam covering the back of the monitor. If the monitor is already attached to the stand, remove the stand.Itek ITMC34V165WQHD Monitor - mount
  2. If the stand was not installed, press the button to remove the stand plate.Itek ITMC34V165WQHD Monitor - mount 1
  3. Remove the original screws x4 from the opening in the back of the monitor and put them aside. Then use the screws provided to attach the adapters inside the opening.Itek ITMC34V165WQHD Monitor - mount 2
  4. Follow the directions received with your mount, stand, or accessory and install the monitor on the wall or fixture as desired.Itek ITMC34V165WQHD Monitor - monitor Notes: To prevent the monitor on the mount from failing, please install it firmly and protect it fully.
    Do not place or hang any object on the mount, and the using height of the mount should be less than 2 meters.

Adjustment

Itek ITMC34V165WQHD Monitor - Adjustment

Instructions

Description of buttons

Itek ITMC34V165WQHD Monitor - buttons

Button Function
M Menu button: Press to enter sub-menus/ quickly enter the main menu.
Down button: Press to move down in the menu/quickly adjust the game

crosshair.
| Up button: Press to move up in the menu/quickly adjust the contextual mode.
E| Exit/hot key: Press to return to the previous menu/quickly switch input signals of the port.
| Power button: Press to turn on/off the monitor.
LED| LED Indicator: Changes colors to indicate status.

Explanation of indicator light

Itek ITMC34V165WQHD Monitor - indicator light

Indicator: A steady blue light indicates that the power is on and the monitor is operating normally. Red light to indicate There is no video source and no horizontal or vertical signal or low voltage is detected. Make sure your computer It is turned on and all video cables are fully plugged in and/or connected.
Cable connection:

Itek ITMC34V165WQHD Monitor - Cable connection

  • The bottom interface configuration at the back of the monitor varie with products.
  • Note: If the power cable or signal cable is damaged, you must replace it with special soft cables or special components purchased from the manufacture or maintenance department.

HDMI interface

Itek ITMC34V165WQHD Monitor - Adjustment

OSD Menu

Menu description

  • The color and shape of the OSD menu of the actual computer may be slightly different from them shown in the figure.
  • Specifications of the OSD menu may change with improvements of functions without prior notice.

The screen display (OSD) menu can be used to adjust settings of the monitor and is shown on the screen after the monitor is powered on and the M button is pressed.

  1. Press any one of the buttons ( M , , , E , ) to enter the OSD screen.Itek ITMC34V165WQHD Monitor -Cable connection
  2. Press or   to browse through the functions.
    -Select the desired function, then press the M button to enter the sub-menu.
    -Press or   to browse the sub-menus, and then press the M button to confirm the selection of the desired function.
    -Press or   to select an option, then press M to confirm the setting and exit the current menu.
  3. Press E to exit the menu interface.
  • Functions of the monitor vary with models, and the functions in this manual are for reference only.
Game Settings Standard Mode Off/On
RTS/RPG Mode Off/On
FPS Arena Mode Off/On
MOM Arena Mode Off/On
Adaptive-Sync Off/On
Shadow Balance 0-100
Response Time Off/Normal/Fast/Ultrafast
Refresh Rate Off/On
Game Crosshair Off/On
Game Time Off/On
Dynamic Brightness Off/Normal/Expert/Elaboration
HDR Off/HDR Standard
MPRT Off/On
Ambient Lighting Off/On
Picture Settings Brightness 0-100
Contrast 0-100
OCR Off/On
Contextual Model Off/On
Low Blue Light 0-100
Sharpness 0-5
Gamma 12/2.0/2.22A/2.6/ S.curve
Aspect Ratio Wide Screen/4:3/1:1/Auto
Color Settings Warm Off/On
Natural Off/On
Cool Off/On
User 1 Off/On
Usef2 Off/On
User3 Off/On
Hue 0-100 (Ft/G/B/C/M/Y)
Saturation 0-100 r Ft/G/B/C/MN)
PIP/PBP PIP/PBP mode Off/PIP Mode/PBP 2Win 1:1
Sub-Signal Source DP1/DP2/HDMII/HDMI2
Audio Source Auto/DP1/DP2/HDMI1/HDMI2
PIP Position Top Right/Top Left/Bottom Right/Bottom Left
PIP Size Small/Medium/Large
Window Swap Off/On
  • Functions of the monitor vary with models, and the functions in this manual are for reference only.
OSD Settings Language English Nederland
OSD Time Out 5-60
OSD H-Position 0-100
OSD V-Position 0-100
OSD Transparency 0-5
Hotkey1 Settings Bightness/ContrastNolume/Mute/Shadow Blance/Game Crosshair/

Refresh Rate/Game Time /Contextual Model/PIP/PBP Mode/Input Signal/ Dynamic Brightness/HDR
Hotkey2 Settings
Hotkey3 Setting
OSD Rotation| Normal/90/180/270
OSD Lock| Off/On
Other Settings| Input Signal| Auto/DP1/DP2/HDM11/HDMI2
Volume| 0-100
Mute| Off/On
Auto Power| Off/On
Eyeshield Remind| Off/On
Reset| No/Yes
Information| Input Source/Resolution/Mode/HDR Ver

Parameters

Product Name Liquid Crystal Display
Product model ITMC34V165WQHD
Screen Size 34 inches
Aspect Ratio 21:09
Viewing Angle 178°(H) / 178°(V)
Pixel pitch 0.23175(H) * 0.23175(V) mm
Contrast ratio 3000:1 (TYP)
Colors 16.7M
Resolution 3440×1440
Maximum refresh rate 165Hz
Power specifications 100-240V— 50/60Hz 2.0A

The standard voltage and current may vary with countries, please refer to the label at the back of the product.
Product Dimentions Normal base| Without base| 808.65 x 363.33x 129.59 mm/ approx. 6.27 kg
With base| 808.65 x 457.54 x 245.11 mm/ approx. 7.02 kg
Tilting angle| Forward titling: 5°; Backward tilting: 15°
Height range| NA
Rotation angle| NA
Vertical angle| NA
Environmental conditions| Action| Temperature: 0°C— 40°C (32°F — 104°F) Humidity: 10%-90% RH (non-condensing)
Storage| Temperature: -20°— 60° (-4°F — 140°F) Humidity: 5%-95% RH (non- condensing)

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Common troubleshooting

The following table contains general information about common monitor problems you might encounter and the possible solutions.

Common Symptoms Possible Solutions

No display after turning monitor ON (screen is black but powers upply lights is ON)| •Ensure that the video cable connecting the monitor and the computer is properly connectec and secure.
•Make sure if the operating system had entered hibernation, sleep or power- save mode. Press any key (Enter key / Power key) or move the mouse to wake it up.
•Check for bent or broken pins in the video cable connector.
•Ensure that the correct input source is selected in the Input Source menu.
•Replace other identical signal cable (HDMI / DisplayPort) to take cross-test.
No display after turning monitor ON (not boot, black screen & no power lights)| •Verify that the power outlet is functioning properly using any other electrical equipment.
•Make sure the power button on the front panel is normal for boot and pressed fully.
•Check for bent or broken pins in the video cable connector.
Poor Focus. Picture is fuzzy, blurry, or g hosting| •Eliminate video extension cables.
•Reset the monitor to factory settings.
•Change the video resolution to the correct resolution and aspect ratio.
•If the words are still blurry, please try enabling or disabling CLEAR TYPE function from windo
Missing Pixels. LCD screen has spots| •Cycle power On-Off.
•Pixel that is permanently Off is a natural defect that can occur in LCD technology.
•For more information on iTek Monitor Quality and Pixel Policy, see iTek Support site at: http://www.itekevo.com
Safety Related Issues (Visible signs of smoke or sparks)| •Do not perform any troubleshooting steps.
•Contact iTek immediately.
Image is centered on screen, but does not fill entire viewing area| •Check the Aspect Ratio setting in the Display menu OSD.
•Check the resolution setting in your PC
•Reset the monitor to factory settings.
The screen appears yellow| •Make sure the device was not set to “Care Eyes mode”
•Check here: OSD—.Picture Setting—Contextual mode—Care Eyes mode
Control panel keys do not work| •Press only one key at a time. _
•Hestart the computer
•Make sure to have a valid video signal going through the monitor before you can turn on the OSD
I cannot adjust the brightness/ contrast ratio through OSD| •Make sure the “contextual mode”is OFF before setting brightness and contrast ratio.
• Picture mode—.off
Check here: OSDSetting—Contextual
I cannot get higher refresh rate on my monitor| •Make sure your video card supports that feature.
•Also make sure you are using DisplayPort to connect from your computer to your monitor.
After plugged in USB Type-C from computer to monitor, there is no video| •Not every computer/phone ‘s USB Type-C port will support video out signals. Please check your cable and your computer/phone to make sure those will support a video signal.our monitor.
USB interface is not working| •Check to see if you plugged a USB-B uplink cable(included in the package) from your computer to the monitor’s USB-B port. Without an uplink cable to the computer, the USB ports on the back of the monitor will not work.
•Check that your monitor is turned On.
•Reconnect the uplink cable to your computer.
•Reconnect the USB peripheral s(downstream connector).
•Switch Off and then turn On the monitor again.
•Reboot the computer.
•Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.

Importato e distribuito per ITEK Europe
Bestit Srl, via dei Fabbri, 40050, Funo di Argelato, Bologna, Italy
Web:www.itekevo.com
Mail:info@itekevo.com

References

Read User Manual Online (PDF format)

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