Technics EAH-AZ80 Digital Wireless Stereo Earphones Owner’s Manual

EAH-AZ80 Digital Wireless Stereo Earphones
Owner’s Manual EAH-AZ80
Digital Wireless Stereo Earphones
Basic Owner’s Manual

EAH-AZ80 Digital Wireless Stereo Earphones

“Technics Audio Connect”

https://itunes.apple.com/app/id1498029651
https://play.google.com/store/apps/details?id=com.panasonic.technicsaudioconnect

Install the app “Technics Audio Connect”
By creating a Bluetooth® connection with a smartphone on which the “Technics Audio Connect” app (free of charge) is installed, you can enjoy a wide variety of functions, such as different customized settings and software updates for this unit.
For information, refer to “Owner’s Manual (PDF format)”.
Register online at http://shop.panasonic.com/support (U.S. customers only/Pour les É.-U. seulement)
If you have any questions, visit: In the U.S.A.: http://shop.panasonic.com/support
In Canada: www.panasonic.ca/english/support
For The United Kingdon and Ireland coustromers
Sales and Support Information
Customer Communications Centre

• For customers within the UK:0333 222 8777
• For customers within Ireland:01 447 5229
• Monday–Friday 9:00am–5:00pm (Excluding public holidays).
• For further support on your product, please visit our website: www.technics.com/uk/

Importer for UK
Panasonic UK, a branch of Panasonic Marketing Europe
GmbH, Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT
Panasonic Entertainment & Communication Co., Ltd.
1-10-12 Yagumo-higashi-machi, Moriguchi City, Osaka 570-0021, Japan
Authorized Representative in EU;
Panasonic Marketing Europe GmbH
Panasonic Testing Centre,
Winsbergring 15, 22525 Hamburg, Germany
Panasonic Corporation of North America
Two Riverfront Plaza, Newark,
NJ 07102-5490
http://shop.panasonic.com
Panasonic Canada Inc.
5770 Ambler Drive,
Mississauga, Ontario L4W 2T3
www.panasonic.com
** Panasonic Entertainment & Communication Co., Ltd. http://www.panasonic.com
Panasonic Entertainment & Communication Co., Ltd. 2022
Expressions used in this document**

• The product illustrations may differ from the actual product.

A lithium ion battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.For US and Canada only
Thank you for purchasing this product.
Please read these instructions carefully before using this product, and save this manual for future use.

Accessories

Please check and identify the supplied accessories.
To order accessories, contact the dealer from whom you have made your purchase.
1 x USB charging cord
1xEarpieces set (2 each of sizes XS1, XS2, S1, S2, M, L, and XL) (M size fitted to the earphones)
**** Only for U.S.A.: To order accessories, refer to “Limited Warranty”.
ly for European Union and countries with recycling systems
These symbols indicate separate collection of waste electrical and electronic equipment or waste batteries.
More detailed information is contained in “Owner’s Manual (PDF format)”.

IMPORTANT SAFETY INSTRUCTIONS

Read these operating instructions carefully before using the unit. Follow the safety instructions on the unit and the applicable safety instructions listed below. Keep these operating instructions handy for future reference.

1. Do not use this apparatus near water.
2. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
3. Unplug this apparatus during lightning storms or when unused for long periods of time.
4. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
5. Clean only with dry cloth.

Safety precautions

THE FOLLOWING APPLIES ONLY IN THE U.S.A. AND CANADA.
This device complies with Part 15 of FCC Rules and Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation.

FCC ID: ACJ-EAH-AZ80
Model: EAH-AZ80
IC: 216A-EAHAZ80
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
(For the U.S.A. only)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines as this equipment has very low levels of RF energy.
(For Canada only)
EAH-AZ80 has been tested and found to comply with ISED radiation exposure limits set forth for an uncontrolled environment and meet RSS-102 of the ISED radio frequency (RF) Exposure rules.

THE FOLLOWING APPLIES ONLY IN THE U.S.A.

FCC Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:
Any unauthorized changes or modifications to this equipment would void the user’s authority to operate this device. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Supplier’s Declaration of Conformity
Trade……………..Name:……………….Technics
Model………………..No……………………:EAH-AZ80
Responsible Party: Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102-5490
Support Contact: http://shop.panasonic.com/support

THE FOLLOWING APPLIES ONLY IN CANADA.
CAN ICES-3(B)/NMB-3(B)
The serial number of this product can be found on the bottom of the charging cradle.
Please note them in the space provided below and keep for future reference.
MODEL NUMBER………………………
SERIAL NUMBER…………………
User memo:………………………
DATE OF PURCHASE……………….
DEALER NAME…………….
DEALER ADDRESS………………
TELEPHONE NUMBER………………………..

Unit

WARNING:
To reduce the risk of fire, electric shock or product damage,

• Do not expose this unit to rain, moisture, dripping or splashing.
• Use only manufacturer’s recommended accessories.
• Do not remove covers.
• Do not repair this unit by yourself. Refer servicing to qualified service personnel.

Avoid the use in the following conditions

• High or low extreme temperatures during use, storage or transportation.
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
• Extremely high temperature and/or extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas.
• Do not place this unit near a heat source.
• Do not listen with this unit at high volume in places where you need to hear sounds from the surrounding environment for safety, such as at railroad crossings, and construction sites.
• Keep this unit away from something susceptible to the magnetism. Such devices as a clock may not operate correctly.
• Be aware that this unit (earphones) may get warm while charging or immediately after charging. Depending on your constitution and health status, putting the earphones  on may trigger adverse reactions such as skin redness, itching, and rash if the earphones have just been taken out of the charging cradle and are still warm.

Built-in battery

• Do not heat or expose to flame.
• Do not leave the unit in a car exposed to direct sunlight for a long period of time with doors and windows closed.

Earphones/Earpieces

• Keep the earphones and the earpieces out of reach of children and pets to prevent swallowing. After use, put them in the charging cradle and close the lid for storage.
• Securely attach the earpieces. If they are left in the ears after coming off, injury or sickness may be caused.

Allergies

• Discontinue use if you experience discomfort with the earphones or any other parts that directly contact your skin.
• Continued use may cause rashes or other allergic reactions.

Precautions for listening with the Earphones

• Excessive sound pressure from earphones and headphones can cause hearing loss.
• Do not use your earphones at a high volume. Hearing experts advise against continuous extended play.
• If you experience a ringing in your ears, reduce volume or discontinue use.
• Do not use while operating a motorized vehicle. It may create a traffic hazard and is illegal in many areas.
• You should use extreme caution or temporarily discontinue use in potentially hazardous situations.

This unit may receive radio interference caused by mobile telephones during use. If such interference occurs, please increase separation between this unit and the mobile telephone.
Use only the supplied USB charging cord when connecting to a computer.
The symbols on this product (including the accessories) represent the following: **DC
Declaration of Conformity (DoC)**
Hereby, “Panasonic Entertainment & Communication Co., Ltd.” declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
Customers can download a copy of the original DoC to our RE products from our DoC server: http://www.ptc.panasonic.eu
Contact to Authorized Representative: Panasonic Marketing Europe GmbH, Panasonic T esting Centre, Winsbergring 15, 22525 Hamburg, Germany

Declaration of Conformity for Radio Equipment in UK
Panasonic Entertainment & Communication Co., Ltd. declares that the radio equipment type (Model Numbers are referred in the Operating Instructions) is in compliance with The Radio Equipment Regulations 2017. The full text of the UK declaration of conformity is available at the following internet address:
https://www.ptc.panasonic.eu/compliance-documents
Contact in the UK : Panasonic T esting Centre on behalf of Panasonic UK, a branch of Panasonic Marketing Europe GmbH (Importer), Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT

Specifications

General

V, Lithium polymer 650 mAh
Operating time” (Earphones)| Approx. 7.0 hours (Noise cancelling: ON, MC) Approx. 5.5 hours (Noise cancelling: ON, SBC) Approx. 4.5 hours (Noise cancelling: ON, LDAC)
Operating time” (Earphones + Charging cradle)| Approx. 24 hours (Noise cancelling: ON, MC) Approx. 22 hours (Noise cancelling: ON, SBC) Approx. 16 hours (Noise cancelling: ON, LDAC)
Charging time.2 (25 -C (77 -F))| Earphones: Approx. 2.0 hours
Charging cradle: Approx. 2.5 hours
Earphones with Charging cradle: Approx. 3.5 hours
Charging temperature range| 10 -C to 35 -C (50 -F to 95 -F)
Operating temperature range| 0 -C to 40 -C (32 ‘F to 104 -F)
Operating humidity range| 35 %RH to 80 %RH (no condensation)
Mass (Weight)| Earphone: Approx. 7 g (0.25 oz)
(one side only: L and R are the same) Charging cradle: Approx. 45 g (1.6 oz)

Bluetooth® section

Charging cradle section
Charging terminal……………… USB Type-C Shape
Water resistant
Water resistant…………… IPX4 equivalent (earphones only)

1It may be shorter depending on the operating conditions.
2The time required to charge the batteries from empty to full.
•Specifications are subject to change without notice.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license.
Other trademarks and trade names are those of their respective owners.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Google, Android, Google Play, and other related marks and logos are trademarks of Google LLC.
LDAC and LDAC logo are trademarks of Sony Corporation.
QR Code is a registered trademark of DENSO WAVE INCORPORATED.
Other system names and product names appearing in this document are in general the registered trademarks or trademarks of the respective developer companies.
Note that the TMmark and® mark do not appear in this document.
This product incorporates the open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1. The software categorized as above are distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY , without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Please refer to the detailed terms and conditions thereof shown at the following web page. https://panasonic.jp/support/global/cs/audio/download/index.html

About Bluetooth®

Restrictions of use

• Wireless transmission and/or usage with all Bluetooth® equipped devices is not guaranteed.
• Depending on the specifications and settings of a device, it can fail to connect or some operations can be different.

When disposing of the product

The built-in batteries are a valuable recyclable resource. When disposing of this unit, rather than disposing of in general waste (non-combustible garbage), follow the local national laws and take to the appropriate collection point. Contact your local government organization if you are unsure of your local collection point. Refer to the specifications in this document for information about the batteries.

Limited Warranty (ONLY FOR U.S.A.)

Technics Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.
Mail-In Service–Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our
Web Site at http://shop.panasonic.com/support
When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/ PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:
Panasonic Corporation of North America
Consumer Affairs Department 8th Fl.
Two Riverfront Plaza
Newark NJ 07102-5490
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Product registration is not mandatory. Failure to complete the form does not affect the consumer’s warranty rights.
Slop Accessories!
for all your Technics gear Go to http://shop.panasonic.com/support
Get everything you need to get the most out of your Technics products Accessories & Parts for your Camera, Phone, AN products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Batteries, Backup Chargers & more…
Customer Services Directory
For Product Information, Operating Assistance, Parts, Owner’s Manuals, Dealer and Service info go to http://shop.panasonic.com/support
For the hearing or speech impaired TTY: 1-877-833-8855
Limited Warranty (ONLY FOR CANADA)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
Technics PRODUCT – LIMITED WARRANTY EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts. (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
Accessories ………………… One (1) year
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift. of a Technics brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada. which product was not sold as is. and which product was delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAW) AND PI ACE OF PURCHASE IS REQUIRED
IMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship. and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment. or failures which are caused by products not supplied by Panasonic Canada Inc.. or failures which result from accidents, misuse, abuse. neglect. mishandling. misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls. improper maintenance. power line surge. lightning damage. modification, introduction of sand. humidity or liquids, commercial use such as hotel. office. restaurant, or other business or rental use of the product. or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God.
Dry cell batteries are also excluded from coverage under this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time. travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive. but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory.
CONTACT INFORMATION
For product operation and information assistance, please visit our Support page: www.panasonic.ca/english/support
For defective product exchange within the warranty period, please contact the original dealer.

For Australia

Panasonic Australia Pty. Ltd.1 Innovat ion Road, Macquarie Park NSW 2113
Provides a 12 month parts & labour warranty on this product for manufacturing defects from date of purchase. In addit ion to your rights under this warranty, Panasonic products come with consumer guarantees that cannot be excluded under the Australian Consumer Law. If there is a major failure with the product, you can reject the product
and elect to have a refund or to have the product replaced or if you wish you may elect to keep the goods and be compensated for the drop in value of the goods. You are also entitled to have the product repaired or replaced if the product fails to be of acceptable quality and the failure does not amount to a major failure.
For full details or to claim warranty please contact Panasonic Customer Care on 132 600 or visit www.panasonic.com.au.
PRO-031-F10 Issue 2.0
August 2016

Part names

Main unit (earphones)

1. Touch sensor (L) (left)

2. Touch sensor (R) (right)

3. Earpieces

4. Raised dot indicating the L side

5. Charging terminals
   Main unit (charging cradle)

6. Earphone charging LED

7. Certification information label

8. Terminal section

9. Charging terminal

10. Charging cradle LED

Behavior when charging with the USB charging cord with the earphones stored in the charging cradle

battery.
The charge in the battery is running low.
Yellow2| —
Red2| —

1. Blinking rapidly twice when the Earphone is set to charging cradle, and lights continuously during charging.
2. Blinking rapidly when the lid is open / Blinking slowly when the lid is close.

Charging

The rechargeable battery (installed in the unit) is not charged initially. Charge the battery before using the unit.
Proper charging is not possible if there is dust or droplets of water on the charging terminal and the terminal sections of the earphones or charging cradle. Remove the dust or water droplets before charging.

1. Use the USB charging cord (supplied) ( b) to connect the charging cradle to a 5.0power source (500 mA or higher) ( a).
   •  The charging cradle outer LED lights (green, yellow or red) while the charging cradle is charging.

2. Put the earphones into the charging cradle.
   •  When the earphones are inserted, the charging cradle inside LED (red) flashes twice. If it is not flashing, the earphones are not inserted correctly.

3. Confirm that the charging cradle LED (cyan) has flashed. (charging starts)
   • While charging the cradle, the charging cradle outer LED (green, yellow or red) lights when the lid of the charging cradle is closed.
   • Do not use any other USB charging cords except the supplied one. Doing so may cause malfunction.
   • Qi charging is possible if using Qi charger (not included).

Charging time

Pairing

Connecting by pairing (registering) your earphones with a Bluetooth® device
Using the “Technics Audio Connect” app (free of charge) makes connecting with Bluetooth® simple.

1. Take both earphones out of the charging cradle.
   • When pairing your earphones for the first time:
   The earphone will be stand-by for pairing.
   • In the about 5 seconds from earphones take out from the charging cradle, touch and hold the sensor (L or R) for 7 seconds, the earphones will be entered the pairing mode.

2. Turn on the Bluetooth® device and enable the Bluetooth® function.

3. From the Bluetooth® menu of the Bluetooth® device, select device name “Techinics EAH-AZ80” .
   • When the earphone sounds signal of pairing, pairing has been completed and connection has been established.

4. Confirm by the Bluetooth® device that the earphones and the Bluetooth® device are connected.

Fit the earphones

Fit the earphones correctly in order to get adequate noise cancelling effect and acoustics.

1. Check the orientation and L (left) and R (right) of the earphones.
2. Fit the earphones firmly as per the illustration.

• Confirm that the earphones will not fall from your ears after you have fitted them.
• The left earphone has a raised dot indicating the L side.
• If the earphones fall out easily, replace with earpieces (supplied) of a different size.

Operating with the Touch sensors

of external sounds1
Operation| Touch sensor (L)| Touch sensor (R)
---|---|---
Touch once| Receive phone call
Touch rapidly 2times| Volume –| Mute the voice of the call2
Touch rapidly 3times| Volume +| Switch the level of noise from the other party
Touch and hold for about 2 seconds| Reject a phone call End a phone call

1. Noise cancelling……………………..Ambient sound
2. To cancel muting, touch the touch sensor (R) twice again while muting.
•You can customize the touch sensor operation in the app.

Tips for better sound quality (Changing earpieces)

The sound quality and the level of fit vary depending on the earpiece size.
Choose earpieces with a size that snugly fits your left and right ears so they can be worn with comfort.
(The earpiece size that fits best may be different for the left and right ears.)
Remove the earpieces
Hold the earpiece with your fingertips and twist slightly to pull it out.
Attach the earpieces
Make sure the earpieces are fitted firmly into your ears and confirm that they are not at an angle.
More detailed operating instructions are available in “Owner’s Manual (PDF format)”.
To read it, download it from the website. (→ below)
•Click the desired language.https://www.technics.com/support/downloads/oi/EAH-AZ60_AZ40.html

Restoring to the factory settings

1. Put both earphones (L and R) into the charging cradle to charge the earphones fully.

2. Take the R side earphone out of the charging cradle.

3. While the earphone LED lights (blue) (about 5 seconds), touch and hold the touch sensor (R) for about 7 seconds.
   • The earphone LED will light alternately in blue and red.

4. Release your finger from the touch sensor (R).

5. Touch and hold the touch sensor (R) for about 10seconds.
   • The earphone LED (blue) blinks rapidly, and when the power turns off, the earphone returns to the factory settings.

6. Do the same Steps 2 to 5 above for the L side earphone.
   • To re-pair the earphones with a Bluetooth® device, delete the registered information (device name: EAH-AZ80) on the device, then pair the earphones with the Bluetooth® device again.

This unit complies with the “High Resolution Audio” standard of the Japan Audio Association.

• To enjoy wireless high-resolution quality (sound quality certified by the high-resolution wireless logo), use a playback device with the high-resolution wireless logo and set the  Bluetooth® sound quality setting to sound quality priority mode / LDAC 990 kbps.
• In modes other than the above (connection priority mode, etc.), playback may not be possible with high resolution quality.

Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem,
refer to “Customer Services Directory” on the front page if you reside in the U.S.A., or refer to “CONTACT INFORMATION” on the front page if you reside in Canada, or
consult your dealer for instructions.
Does not connect with the Bluetooth® device.

• Delete the registration information for this unit from the Bluetooth® menu, etc., of the Bluetooth® device, then pair again.

Cannot charge the unit.

• Make sure to charge in a room temperature between 10oC and 35oC (50oF to 95oF).
• Is the unit already fully charged? The charging cradle LEDs will turn off immediately if the unit is fully charged.
• Have the earphones been put into the charging cradle correctly?
• If the charging cradle LED (cyan) does not flash even after putting the earphones into the charging cradle, then there is no charge remaining in the charging cradle battery. First charge the charging cradle.
• Is the USB charging cord connected firmly to the USB terminal of the computer?

Useful information (Only for Latin American countries)
Customer Service
Customer Service Directory
Obtain products information and operative assistant; localize the closer distributor or Service Center; buy spare parts and accessories by our Web Site to Latin America or calling our Contact Center:

800-7262
Colombia| www.panasonic.com/co/soporte/| 01-8000-947262
Ecuador| www.panasonic.com/pa/soporte/| 1-800-726276
Costa Rica| www.panasonic.com/pa/soporte/| 800-7262737
El Salvador| www.panasonic.com/pa/soporte/| 800-7262
Guatemala| www.panasonic.com/pa/soporte/| 1-801-811-7262
Uruguay| www.panasonic.com/pa/soporte/| 0-800-7262
Paraguay| www.panasonic.com/pa/soporte/| Web Site
Chile| www.panasonic.com/cl/soporte/| 800-390-602
022-797-5000
Peru| www.panasonic.com/pe/soporte/| 0800-00726
Venezuela| www.panasonic.com/pa/soporte/| Web Site
Mexico| www.panasonic.com/mx/soporte/| 800-847-7262
55-5000-1200
Argentina| | 0800-333-7262
0810-321-7262
Dominican Rep.| www.panasonic.com/pa/soporte/| 809-200-8000

For Caribbean countries that speak English please enter this web site in order to find information of our products and operative assistant: www.panasonic.com/caribbean

References

• Shop Panasonic USA
• Panasonic - Official Consumer Product Support
• Panasonic - Official Consumer Product Support
• Panasonic - Official Consumer Product Support
• Panasonic North America | Create Today, Enrich Tomorrow
• Panasonic Australia | Air Con | Cameras | Home Appliances
• Panasonic Panamá
• Soporte - Panasonic Colombia
• Soporte - Panasonic México
• Soporte - Panasonic Panamá
• Soporte - Panasonic Peru
• Panasonic Testing Centre
• Hi-Fi Audio | Technics UK
• Download | Audio | Digital AV | Support | Panasonic Global
• Panasonic Testing Centre

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