Maxview MXL028-65Q Connect Roof Mount Fully Automatic Satellite System Instruction Manual

Maxview MXL028-65Q Connect Roof Mount Fully Automatic Satellite System

Product Information: MXL028/65Q & 85Q Connect Sky QTM Only

The MXL028/65Q & 85Q Connect Sky QTM Only is an antenna system designed to receive satellite signals for use with the Sky QTM system. The antenna has been optimized to be operated using the Connect App, which is available on all Apple and Android portable devices running operating systems iOS (10 or later) or Android (6 or later). The App can be downloaded from the App Store (iOS) and the Play Store (Android). The system can also be controlled using the control box interface. The pairing process between the portable device and the control box creates a secure connection, allowing only one device to connect at a time. The control box is no longer visible from other devices once paired. For installation, technical information and fault finding, users should refer to Booklet 1.

Product Usage Instructions

Connecting Your Portable Device
To use the Connect App, users must first install the App on their portable device. The App is available on all Apple and Android portable devices running operating systems iOS (10 or later) or Android (6 or later). The App can be downloaded from the App Store (iOS) and the Play Store (Android).

Pairing Your Mobile Device

When using the Connect App on a new portable device, users must pair the new device with the control box. Follow the on-screen prompts from the App to complete the pairing process. The required pairing scenario will depend on how the control box was last used. Use the table below to select which scenario is required.

Scenario A: Using the App for the first time, with a Connect system which is brand new or unpaired by the previous user.

1. Turn off Control Box (if turned on).
2. Turn on Control Box.
3. Ensure device Bluetooth is turned on.
4. Follow the on-screen prompts from the App to complete the pairing process.

Scenario B: Using the App for the first time, with a Connect system which has not been unpaired by the previous user.

1. Ensure device Bluetooth is turned on.
2. Follow the on-screen prompts from the App to complete the pairing process.

Scenario C: Using the App after it has been used before, with a
Connect system which has been unpaired by the previous user.

1. Turn off Control Box (if turned on).
2. Turn on Control Box.
3. Ensure device Bluetooth is turned on.
4. Follow the on-screen prompts from the App to complete the
   pairing process.

Scenario D: Using the App after it has been used before, with a Connect system that has not been unpaired by the previous user.

1. Ensure device Bluetooth is turned on.
2. Follow the on-screen prompts from the App to complete the pairing process.

Using Your Control Box

If using the control box interface, follow the instructions provided in Booklet 1 for installation, technical information, and fault finding.

UK contact:
Helpline : +44 (0)1553 811000
Email: support@maxview.co.uk
Web: www.maxview.co.uk
Maxview reserve the right to change specifications without prior notice 9111421SKYQ Iss 1

Introduction

Please read these instructions fully before using the antenna for the first time. The operation of the antenna has been designed to be as simple as possible however should you require any technical assistance please contact Maxview Customer Service on +44 (0)1553 811000 or visit www.maxview.co.uk.

This guide outlines how to use your Connect, assuming your system has already been installed. For installation, technical information and fault finding, please see Booklet 1.
The Connect system has been optimised to be operated using the Connect App. Where this is not possible, the system can be controlled using the control box interface.

CONNECTING YOUR PORTABLE DEVICE

Installing the App
The Connect App is available on all Apple and Android portable devices (phones and tablets) running operating systems iOS (10 or later) or Android (6 or later). The App is available to download from the App Store (iOS) and the Play Store (Android).

Pairing your mobile device
When using the Connect App on a new portable device, it is necessary to pair the new device with the control box.

Pairing a mobile device creates a secure connection between your portable device and the control box. This means only 1 device can connect at any one time.
Once paired, the control box is no longer visible from other devices.

CHOOSING YOUR PAIRING SCENARIO

• The App has been designed to be user friendly & intuitive and the pairing process should be simple to follow.
• However the pairing process may differ depending on a number of factors as detailed below. We recommend you follow the ‘on screen’ prompts from the App. The below is for reference or specific pairing scenarios.
• The scenario required to pair your mobile device to your control box will depend on how the control box was last used. Use the table below to select which scenario is required.

Note: The pairing process is only required the first time the App is used. On subsequent uses, when opened, the App will transfer you straight to the dashboard.

HOW TO PAIR A PORTABLE DEVICE

SCENARIO A
Use this method when using the App for the first time, with a Connect system which is brand new or unpaired by the previous user.

SCENARIO B
Use this method when using the App for the first time, with a Connect system which is still paired to another portable device.

Override control box pairing

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SCENARIO C
Use this method when the App has been paired to the Connect system before and the previous user has unpaired their device.

SCENARIO D
Use this method when the App has been paired to the Connect system before, however the Connect system is still paired to another portable device.

GETTING TO KNOW YOUR APP

Dashboard
Once connected, antenna control can be completed from this dashboard.
Note: The Control Box must be turned on and paired to your device to view the dashboard.

1. System Status
   Live feedback of pairing status and head unit status

2. Search
   Press here to begin search on selected satellite

3. Park
   Press here to park system when system is searching or locked on

4. **Satellite Selection***
   Shows satellite currently selected. Pressing this tab will allow a new satellite to be selected

5. Update Notification
   This will appear for:
   a. Firmware update available – Firmware updates will introduce new features for your system
   b. Satellite pack update available to current pack
   This means there has been a change to your current pack satellite criteria which may affect the performance of your system.

6. Settings
   Here you will find a range of useful features.

*PLEASE NOTE
For SKY Q™ Connect you will only be able use the SKY Q™ satellite pack.

Settings

The settings contains important features such as satellite packs, software version information and useful satellite information.
Note: The Control Box must be turned on and paired to your device to use all settings features.

• About
  A brief summary of the Connect App

• Maxview Website
  Links you to the Maxview website (internet connection required)

• Customer Support
  Details to contact Maxview Customer Support

• Device Settings
  Information on your current app version and satellite pack version

• Instructions
  A digital version of this instruction manual (internet connection required)

• Check Updates
  Performs a manual check for updates to your current firmware and satellite pack (internet connection required)

• Satellite Pack Information
  Information on each available satellite pack and the corresponding maps for reference (internet connection required)

• Change Satellite Pack
  Update your current satellite pack or change to a new satellite pack (internet connection required). See page 10 for more information

• Un-pair Device
  Un-pair the current device so a new device can connect to the Control Box

ABOUT SATELLITE PACKS

• Your Connect system is usually factory set with the most suitable pack. With various packs available, it is also possible to install new satellite packs more suited to your travel requirements.
• The database holds many satellite packs which are available for you if you require a pack more suitable to your travel requirements.
  Note: If you are unsure which pack is best suited to your requirements, visit ‘satellite pack information’ in the settings menu for information on all available satellite packs.

*PLEASE NOTE
For SKY Q™ Connect you will only be able use the SKY Q™ satellite pack.

UPDATE NOTIFICATIONS AND MANUAL CHECK

The Connect automatically checks the Maxview database to ensure you have the most up to date version of your current satellite pack installed on your Control Box.

1. If an update is available to your current pack, a message will appear on the dashboard page. Alternatively, the ‘check updates’ tab can be used to do manual check for updates to your current firmware and satellite pack.
2. Selecting ‘install new update’ will take you to the ‘install satellite pack’ page and the available update will be displayed in the red box.

UPDATING/INSTALLING NEW SATELLITE PACK

Accessing Satellite Pack Screen

1. Ensure the Control Box is turned on and paired to your device.
2. To access the satellite pack screen, select ‘Change Satellite Pack’ from ‘Settings’.

• Installing a new pack
  Select the pack you wish to install.
  To install a new pack, select the pack and then install now at the bottom of the screen.

• Updating current pack
  To update your current pack select the red box and then select re-install now at the bottom of the screen.

• Before starting the update procedure, please ensure:

  • a. Your device is connected to the internet using a 3G, 4G or Wi-Fi signal
  • b. Your device has at least 10%battery.
  • c. Have access and remain in close proximity to the Control Box.

UN-PAIR YOUR DEVICE

Un-pairing your device will make the Control Box visible to other devices and simplify the pairing process for another user. This is only necessary if a new device is ready to Connect.
Note: If the current device is still paired, a new user will still be able to pair their device and override the current pairing using the pair button on the front of the Control Box. See ‘pairing a new device – scenario B & D”.
Un-pair your mobile device by selecting ‘un-pair device’ in ‘settings’.

USING YOUR CONTROL BOX

To maximise performance we recommend using the Connect App, available on iOS & Android.
If this isn’t possible the system can be controlled using the Control Box interface, using the below guidelines.
Note : When using the App, the Control Box interface can be used to override App commands at any time.

• A. Select satellite
• B. LED shows you which satellite is selected
• C. SEARCH – Press and release PARK – Press and hold for 3 seconds
• D. Satellite found LED (green FOUND)

How to operate your system

Documents / Resources

| Maxview MXL028-65Q Connect Roof Mount Fully Automatic Satellite System [pdf] Instruction Manual
MXL028-65Q Connect Roof Mount Fully Automatic Satellite System, MXL028-65Q, Connect Roof Mount Fully Automatic Satellite System, Automatic Satellite System, Satellite System
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References

• Satellite TV, Terrestrial TV and WiFi for Motorhomes, Caravans and More!

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