MAXVIEW MXL028-65Q-85Q Connect Roof Mount Fully Automatic Satellite System Installation Guide

June 10, 2024
MAXVIEW

MAXVIEW Logo Installation, Satellite Information & Fault Finding
Booklet 1 of 2MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic
Satellite System MXL028/65Q/85Q Connect Sky Q™ & Auto Skew

PLEASE READ BEFORE INSTALLATION

Introduction

Please read these instructions fully before using the antenna for the first time. The operation of the antenna has been designed to be as simple as possible however should you require any technical assistance please contact
Maxview customer service on +44 (0)1553 811000 or visit www.maxview.co.uk.

Proper Use & Operation

The Connect is designed to be installed in a motorhome, caravan or horsebox to automatically locate a television broadcast satellite when the vehicle is stationary. The system comprises of 2 main components.

  1. The Antenna which is to be permanently mounted externally to the roof structure of a motorhome/caravan/ horsebox. The construction of the roof structure should be suitably robust and have no protruding obstacles
  2. The Control Box is designed to be mounted internally in a cupboard. This controls the antenna unit through a cable connection and is powered by 12v DC only.
    Use of the equipment for any other purpose than the one specified is not permitted and will invalidate the warranty.
    All instructions and models are subject to change. In accordance with policy of progressive product, the company reserve the right to alter specifications.
    Copyright© these instructions are the sole property of Maxview Ltd and may not be reproduced.
    Please keep these instructions safe for future reference. Recycle packaging where facilities exist.

Safety Precautions

Read this manual carefully and become familiar with your satellite antenna. Understand its applications, its limitations and any hazards involved. Failure to follow all instructions listed below may result in electric shock, fire and/or serious injury. Maxview declines all responsibility in the event of incident or accident if they are due to a non observation of the installation instructions or the way the product is used.
No modifications are permissible to the Antenna Unit & Control Box.
Installation

  • Installation should be carried out by a competent person
  • Take care when working at heights keeping work area clean and tidy to avoid hazards
  • Use creeper boards where necessary to ensure roof construction can support your weight
  • Use a recommended adhesive from page 5 to bond the antenna unit to vehicle roof and follow the manufacturer’s instructions during application
  • Do not travel until adhesive has cured noting that curing times vary with weather conditions
  • Power tools should be used in accordance with manufacturer’s instructions
  • All electrical work should be carried out by a competent person. If in doubt seek advice from a  qualified electrician
  • The Control Box is for internal use only and is not waterproof

Operation

  • Before starting your journey check that antenna is in the park position
  • The maximum speed of vehicle with antenna mounted on roof is 81mph (130km/h)
  • Never operate the antenna if someone is in close proximity of the antenna
  • Disconnect power to the antenna before installation or adjusting LNB skew angle
  • If high winds or electrical storms are anticipated lower antenna to park position
  • Maintain adequate ventilation around the Control Box to avoid overheating
  • Do not allow children to operate the antenna unit
  • Remove Control Box fuse before accessing the roof space around the antenna unit
  • Do not operate the Connect with snow or ice on the antenna

Servicing

  • If in the event that you do experience a problem with the system call Maxview Customer Service +44 (0)1553 811000 with your model & serial number to hand
  • Any inspection or repair must be carried out by Maxview or an appointed representative of the manufacturer
  • No regular maintenance required on the system
  • Do not remove cover on Antenna or Control Box
  • Do not use solvent or abrasive cleaning agents on the system
  • Use a soft damp cloth to clean the Control Box
  • Use a suitable mild detergent to clean the Antenna Unit
  • Do not pressure wash the Antenna Unit
  • Check the Antenna Unit fixings for mechanical integrity at least once a year

INSTALLATION

Application Example

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Application Example

A. Antenna
The Antenna is mounted to the roof. It uses electric motors to scan for satellite signals.
The twin variant has 3 cable connections; 1 for controlling the motors and 2 satellite signal cables from the twin LNB.
B. Control Box
The Control Box requires wired connections for power, antenna control and satellite signal.
It can be mounted discretely in a cupboard and can be fixed vertically and horizontally.
This can then be controlled directly from the Control Box or using the Connect App You need to install the Splitter for SKY Q™ – See page 11.

Connections & Features

Control Box:

  1. Fuse
  2. Power Switch
  3. Power LED
  4. Pair Button
  5. Status LED
  6. Receiver Out
  7. LNB Coaxial In
  8. Antenna Connector
  9. Installation Button
  10. Power Input

Reference page 16 for interface information

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Application Example 1

Product contents

Antenna Unit / Control Box

85cm Antenna (separate carton) 50cm Antenna (Fitted)
Accessory Pack
LNB Park Plate x 1
Control Box bracket x 2
No.10 Screws x 6
No.6 Screws x 4
Cable Clips x 6 (x 12 for quad)
M6 Button Head Screw x 4
M6 Locking Nut x 4
6mm Plastic Washer x 4
Cable Entry Plate x 1
Required tools and equipment (not supplied)
> 32mm hole saw
2.5mm twist drill
Power Drill
No.2 Phillips screwdriver
Weather Resistant Elastic Adhesive and Applicator gun
Surface Cleaner
10mm spanner
Hexagonal socket key 4mm
Deburrer/Round File/Emery paper
Conduit (recommended method for securing cables)
Automotive 2.5mm² cable
Electrical connector block
Flylead (for connection to satellite receiver)
Maxview recommends the following adhesives:
Sikaflex®-512 Caravan
Geocel® Geobond HM
Sikafl ex®-252
Selecting an Installation Location
Positioning the Antenna Unit
Check for obstructions such as roof lights and vents
Check for electrical cables beneath screw fixing points
Check Antenna Unit cables will reach Control Box (Maxview can supply extended cables).
Do not allow the dish to overhang the edge of the vehicle
Clearance around antenna system when in use is shown with reference I

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Application Example2

Key dimensions (cm) and weights Connect/Connect Skew

65cm: System weight 10kg

A: 17
B: 100
C: 67| D: 65/66
E: 96
F: ø43| G: 52/53
H: 15
I: 110
85cm: System weight 11kg
A: 17
B: 117
C: 85| D: 87/88
E: 113
F: ø43
| G: 64/65
H: 14
I: 125

Positioning Control Box
Site the Control Box in a convenient location where:

User can control the unit with the control box
Front and rear connections are accessible
Cables can be routed and concealed neatly
There is an electrical supply of 12V dc permanent and ignition
There is adequate ventilation
The Control Box is not encased with metal
Material construction and thickness is suitable for fixings

Attaching Antenna Mount Plate & LNB Park Plate

  1. Remove Antenna Unit from wooden transit packaging
  2. Remove mounting plate from Antenna Unit by removing 6 x M6 nuts using 10mm spanner
  3. Clean roof, Mounting Plate and LNB Park Plate in accordance with adhesive manufacturer’s guidelines
  4. Mark a centre line for the antenna making sure dish will not overhang vehicle
  5. Align notches on plate with centre line
  6. Mark the position of 6 screw fixing holes
  7. Mark position of LNB Park Plate
  8. Drill 6 x 2.5mm pilot holes into the roofMAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System - Direction of travel
  9. Apply adhesive to entire surface of Antenna Mounting Plate and LNB Park Plate and firmly place them into positionMAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System - Direction of travel 2
  10. Place a small amount of adhesive into each hole before screwing plate to roof
  11. Wipe off excess adhesive with a cloth

Note:

  • Follow manufacturer’s instructions when applying adhesive. Do not travel until adhesive has cured noting that curing times vary with weather conditions Take care when working at heights. Always follow ladder manufacturer’s safety advice
  • Use creeper boards where necessary to ensure roof construction can support your weight
  • Power tools should be used in accordance with manufacturer’s instructions

Electrical Installation

Whilst the adhesive is curing prepare the electrical connections for the Control Box. The Control Box requires a permanent 12V supply and a secondary 12V supply that provides power when the engine of the vehicle is running. Note: the brake light circuit is not suitable.
It is recommended to create a new circuit direct to the battery using a minimum cable cross sectional area of 2.5mm and an inline fuse of 5A. Do not connect to existing circuits that supply high power devices such as water pumps, air conditioning units or sources of interference such as electric igniters for gas stoves.
Route cables carefully avoiding areas of excessive heat such as exhaust systems and any moving parts in the engine compartment or drive shafts.

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Direction of travel 3

Join Power Cable to new circuit using a robust connection method such as…

  • Crimp connectors
  • Screw terminal connector block
  • Snap fit automotive tap connectors

Caravans
Power can be taken directly from the leisure battery on the caravan. The ignition cable should be connected to the ignition key circuit which can be traced using the charts below. The caravan will either be fitted with the 13 Pin Euro Connector or have two 7/8 Pin connectors.

Terminal No. Function 13 core wire colour

13 Pin Euro Connector
1
2
3
4
5
6
7
8
9
10
11
12
13| Left Hand Indicator
Rear fog light(
Earth for contacts 1 to 8
Right Hand Indicator
Right Hand Side lights, marker lights & number plate light Brake
lights Left Hand Side lights, marker lights & number plate light
Reversing light(s)
Positive direct from battery (Power)
Positive ignition key on (Fridge)
Earth return for contact 10
Signalling connection to trailer
Earth return for contact 9| Yellow
Blue
White
Green
Brown
Red
Black
Pink
Orange
Grey
White/Black
White/Blue
White/Red
12S 7 Pin Connector
1
2
3
4
5
6
7| Reversing light(s)
Positive ignition key on (Battery Charging)
Earth
Positive direct from battery (Power)
Reverse Sensor (Optional)
Positive ignition key on (Fridge)
Earth return for contact 6| Yellow
Blue
White
Green
Brown
Red
Black

Caution: All electrical work should be carried out by a competent person.
If in doubt seek advice from a qualified electrician.
Attach Antenna Unit to Mounting Plate
Carefully lower the Antenna Unit onto the Mounting Plate and re-attach the M6 Nuts and Washers that were previously removed.

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Direction of travel4

Caution:
Replace Nylon locking nuts if they have been removed more than twice. The locking action of the Nylon becomes less effective if repeatedly assembled and disassembled.

Installing Cables

  1. Check there are no hidden cables in the roof structure and that the hole location is clear of obstructions both internally and externally.
  2. Turn over for Cable Entry Cover installation instructions.
    Application example:

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Direction of travel 4

Note: To prevent trip hazards it is recommended that cables are concealed in PVCu conduit (not supplied) where access is required to the roof of the vehicle.

Installing Cable Entry Cover

  1. Plan your installation carefully
  2. Drill a 32mmø hole in roof
  3. Prepare surface for adhesion
  4. Apply sealant as shown in A,B,C (we recommend Sikaflex-512 Caravan)*
  5. Position top hat
  6. Position cable entry cover
  7. Wipe excess sealant with a dry cloth Applying sealant example:

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Direction of travel 5

Installing Control Box

Having previously chosen a suitable locationMAXVIEW MXL028 65Q 85Q Connect
Roof Mount Fully Automatic Satellite System - Direction of travel
6

  1. Clip the mounting brackets onto the Control Box
  2. Place Control Box on the horizontal or vertical surface & mark the 4 holes
  3. Depending on material drill a pilot hole or use a bradawl
  4. Attach cables to Control Box refer to page 11 for details
  5. Screw Control Box into position using 4 x No. 6 Screws

Mounting Positions
Position the Control Box in one of the 4 ways shown right.
Make sure that the front is easily accessible Fitting the Control Box Brackets:
The brackets snap fit to the Control Box casing

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Direction of trave 7

Connection diagram:

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Direction of travel 8

Key:
A: Satellite Signal Coaxial Cable
B: Satellite Signal Coaxial Cable
C: Antenna Control Cable
D: Flylead from Splitter to LNB on Control Box
E: Flylead from splitter to SAT IN 2 on SKY Q™ Receiver
It is important that the 2 Coaxial cables are connected correctly as per the diagram to ensure function of the system.
The Coaxial Cables have been labelled V (Vertical Signal) and H (Horizontal Signal).
Please ensure that the cable marked H is connected to the splitter input labelled IN. The 2 x Flyleads are to be connected to the splitter outputs labelled OUT.
1 output from the splitter connects to the Control Box LNB Input 1 output from the splitter connects to the SKY™ Receiver SAT IN 2 Input.
Coaxial cable labelled V connects directly to the SKY™ SAT IN 1 input SKY Q™ Box Set Up:
The SKY™ Box should already be set to Wideband LNB Type as default. If you find the Connect locks onto the Satellite and the SKY™ Receiver has no signal we suggest you check connections and ensure the LNB type is on Wideband NOT SCR.
Attach Satellite Dish to Antenna Unit

  1. Ensure Antenna Unit is free from obstacles
  2. Press installation button on reverse of Control Box to elevate antenna. Once elevated turn off power to Control Box and remove fuse
  3. Fix Satellite Dish to Antenna Arm using M6 Button Head Screws, M6 Nuts and 6mm Plastic Washers  The 65cm and 85cm satellite dishes have different fixing hole positions. Therefore 4 of the holes will be unused
  4. Remove all tools, packaging and obstructions from roof
  5. Replace fuse and turn power switch on. Antenna will automatically retract into the park position

Caution:
Replace Nylon locking nuts if they have been removed more than twice. The locking action of the Nylon becomes less effective if repeatedly assembled and disassembled.

Finally, test the head unit and check for software updates.
Caution:
Before driving vehicle on a highway ensure adhesive has cured. Check all fasteners are secure.
Page 11

TESTING BLUETOOTH CONNECTIVITY & INSTALLING UPDATES

Refer to booklet 2 for App instructions.
Please complete the form below to sign off the installation.
INSTALLER SET UP & SIGN OFF

  1. Download App and pair to Control Box (Scenario A).
  2. Check for software updates using the manual check function (in settings).
  3. Install software update if required and re-pair control box.
  4. Search for satellite using dashboard.
  5. Confirm antenna locked on and park
  6. Explain function of app and Control Box to customer.

Date Fitted:………………………………………………………. Was a Software Update Required?: YES/NO
Serial Number:…………………………………………………. If Yes, Composer Version Number:………………………
Control Box Number:………………………………………… Signed:……………………………………………………………..
Installer Name:…………………………………………………
Maxview recommend the above is completed and signed off prior to hand over to the customer.

SATELLITE INFORMATION

Finding a Satellite
Before starting, check there is a clear line of sight to the southern sky. All television broadcasting satellites have a geostationary orbit which means their location is fixed above the earth’s equator.
Satellites also have a limited range of transmission so use the Zone maps included in the appendix to check your location is suitable for reception. If your location is near the limit of reception it is recommended to adjust the skew angle of the LNB to maximise signal quality and strength (see page 14 the for details).

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
SATELLITE INFORMATION

Reference
Please Note:
The system is for receiving signal using the Wide Band LNB and is specifically designed for use with SKY Q™ Receivers only. Therefore LED 2 is the only satellite that is programmed to Astra 2 for SKY Q™ connection. LED 1, 3 & 4 have no function.
Skew Adjustment:
Skew adjustment requires rotation of the LNB in order to improve signal quality at the edge of a satellite footprint. If you have purchased a manual skew product variant, this LNB rotation adjustment must be completed by hand using the appropriate skew angle map.
Caution: Follow general safety advice on page 3 when carrying out manual skew adjustment.
If you have purchased an automatic skew variant the above is not applicable. Your system will use GPS to automatically rotate the LNB to the correct skew for your given location, therefore maximising satellite reception. This process is completely automatic when the search command is started. It requires no further input from the customer.
With Automatic Skew, you can rest assured that your system has maximised the signal quality for your location.
If you have any further questions regarding manual or automatic skew adjustment, please contact Maxview Customer Services on +44 (0)1553 811000 or
visit www.maxview.co.u k.

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
SATELLITE INFORMATION 1

FAULT FINDING

On Screen Error Modes
If your portable device is paired with the control box, error messages will be visible on the App.
In any case, the error modes will also be visible on the control box.

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Screen Error Modes

Elevation Error
Activated when the rotation motor stops functioning correctly. Please contact Customer Services.
Azimuth Error
Activated when the elevation motor stops functioning correctly. Please contact Customer Services.
Ignition Mode
The ignition mode is a safety feature that automatically lowers the antenna and prevents accidental operation whilst travelling.
When the Connect has detected an active ignition circuit in the vehicle the antenna is automatically lowered. Once ignition has been turn off, the user will be able to control
the system through the app again.
Note: The Control Box must be wired to a 12v DC electrical circuit that is live when the vehicle’s ignition is on.
This not only provides a safety benefit but also refreshes the Control Box memory which allows the Connect to perform correctly.

Control Box Error modes:

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Control Box

A. No SAT found. If searching and no satellite found the ‘flashing green’ LED will go solid RED After 5 seconds the dish will then move to park position.

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Control Box 1

B. No SAT found – system parked. Once parked the Search LED stays solid RED and SAT LED searched continues to flash green.

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Control Box 3

C. Ignition mode parking. When the antenna is parking using the Ignition (green wire) all sat LEDs flash green.

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Control Box 4

D. Ignition mode parked. When system parked during ignition mode all the SAT LED’s stop flashing green and ALL 5 LED’s go solid RED.
During Ignition mode ALL control buttons have no function (locked).
Once ‘Ignition off’ last satellite found LED start to flash and ready to search (keys active again).

MAXVIEW MXL028 65Q 85Q Connect Roof Mount Fully Automatic Satellite System -
Control Box 5

General Faults & FAQs

No power to control box

  • Check fuse
  • Check power cable connection
  • Leisure battery voltage is low

Fuse blows repeatedly

  • Check fuse rating is 4A
  • Check antenna unit is not obstructed
  • Contact Maxview Customer Service +44 01553 811000

Antenna searching correctly but not locating a satellite

  • After 15 minutes of searching, the satellite dish will return to the park position.
    This means the system was unable to locate the chosen satellite.

  • Ensure all cable connections are correct at the rear of the control box. See instructions above for more information

  • Ensure you have clear line of sight to the south sky

  • Try selecting a different satellite. If your system locks on to a different satellite, you may require a software update. Use the Connect app to check if satellite updates are available

  • Contact Maxview Customer Service

My Connect has locked on but I am still unable to see a picture

  • Ensure your satellite receiver is set to the same satellite as your Connect. For UK channels you will
    need to ensure both the receiver and Connect are set to Astra 28. Perform a channel search on your
    TV/receiver as the channel you have selected may have moved or may not exist anymore.
    Note-new channels are normally added to the bottom of the channel list. See receiver instructions.

  • The Connect can lock onto a satellite without connection to a receiver. Check the connections  between the Connect Control Box, receiver and TV.

My satellite dish is stuck in an elevated position
Unfortunately, your Connect may need to be serviced by an installer. Contact your dealer or our Customer Service Team, with your model number and serial number to hand.
It is important you DO NOT travel until the antenna unit has been lowered or removed:

  • If the dish is facing the rear of the vehicle, with the use of a 17mm spanner it is possible to loosen the 2 main bolts to lower the dish arm. Once the arm has been collapsed, retighten the bolts before travel
  • Alternatively you will need to remove the antenna unit from the roof by releasing the 6 x M6 Nuts.
    Carefully lift and place antenna unit on its side so that the underneath is accessible. Remove plastic connector covers with a pozi no2 screwdriver. Disconnect cables so that antenna unit can be removed from the roof. Make sure cables are secured to the roof before travelling.

I have replaced the Fuse in the control box but it continues to blow repeatedly

  • Ensure the Fuse rating is 4A
  • Ensure the antenna is not obstructed when moving

Portable Connectivity Troubleshooting

Unable to find device during set up

  • Ensure control box in turned on
  • Ensure device Bluetooth™ is switched on
  • Ensure you are within range of Control box. If you are unsure we suggest moving next to the control box

No software found

  1. User may have entered software update mode without completing the process
    The old software has now been removed

  2. Select ‘settings’ followed by ‘change satellite pack’ to reinstall software

In dashboard but device disconnected. Bluetooth™ connection has been lost

  • Ensure control box in turned on
  • Ensure device Bluetooth™ is switched on
  • Ensure you are within range of Control Box. If you are unsure we suggest moving next to the Control Box.

Device connected but dashboard functions are greyed out

  • There may be an Elevation or Azimuth error. See above.

Device connected and dashboard functions selectable but not doing anything or very slow to respond

  • A delay in message passing between the phone/tablet and control box is likely to be a result of bluetooth interference. This can be caused by the use of other electrical appliances such as,  microwave ovens, wireless speakers and power sources.
  • Bluetooth™ and Wi-Fi share the same 2.4GHz frequency spectrum, which can cause the radio signals to interfere with each other.
  • The coax cable and connectors used with some types of satellite dishes can also cause interference. Check cables for damage that could cause RF leakage.
    See https://support.apple.com/en-gb/HT201542 for more information on Bluetooth™ interference.

No satellite packs available

  • To view and update satellite packs, the app must have access to the internet through a 3G, 4G or Wi-Fi connection.
  • Ensure you have access to the internet before selecting the ‘change satellite pack’ page.

Software update failing

  • To complete a software update you must have:
    1. Access to the internet through a 3G, 4G or Wi-Fi connection.
    2. A Bluetooth™ connection between the app and the control box

Therefore:

  • Ensure control box in turned on

  • Ensure device Bluetooth™ is switched on

  • Ensure you are within range of Control box.
    If you are unsure we suggest moving next to the control box.

  • Ensure you have a reliable connection to the internet.

Connecting to a Satellite Receiver
The satellite cables must connect to the Control Box. The Control Box will then output this signal through the F connector marked ‘RECEIVER’. In order for the satellite signal to pass through the Control Box the power must be on.
Power Consumption
The Connect has been designed to minimise power consumption.
When the Connect is not used for long periods of time it is recommended to switch off the Control Box.
The Ignition Mode will still activate even with the Control Box power switch in the off position.
When power is restored to the system the antenna will automatically lower into the park position.

Guarantee:

All Maxview products come with a guarantee whether you have purchased your product directly from Maxview or one of our authorised stockists.
Your new Connect system is thoroughly inspected and tested before leaving the factory and is covered by our 3 year guarantee.
How do I claim on my guarantee?
In the unlikely event that you have an issue with your product please contact our Customer Services Team on +44 (0) 1553 811000 or email support@maxview.co.uk. You will need to retain your proof of purchase as we will ask for this along with the model and serial number of your product.
In no event shall Maxview be liable for any indirect, incidental or consequential damages from the sale or use of the product. This disclaimer applies both during and after terms of the guarantee. This does not affect your statutory rights.
Terms and Conditions of the Guarantee
a) Your guarantee starts from the date you purchased your item. Your guarantee will be valid from date of manufacture if you are unable to provide a proof of purchase.
b) A guarantee authorisation must be obtained from Maxview prior to work commencing.
c) Maxview is responsible for the cost of a replacement part if the original part is determined to be defective under the terms of the guarantee.
d) Any replacement parts required will be supplied, by return, on receipt of the faulty part.
e) Any work requiring replacement parts will only be sanctioned on receipt of proof of the broken part.
The customer is responsible for the cost of replacement parts after the guarantee period has expired.
f) Our guarantee is “Back To Base.” No travelling costs will be paid.
g) Parts that suffer breakdown and/or failure due to flooding/water ingress or abrasive cleaning caused by solutions and/or Pressure Washers are not covered under our guarantee.
h) Our guarantee does not cover installation or external wiring
i) Our guarantee does not apply where:

  • The product has been abused, misused, improperly installed or improperly maintained
  • Repairs have been made or attempted by a third party other than Maxview.
  • Repairs are required due to normal wear and tear
  • Modifications have been made to the product
  • Circumstances beyond the control of Maxview that have caused the product to no longer operate correctly
  • Customer cannot provide proof of purchase
  • The ignition cable is not installed
  • The antenna unit or control box has been opened
    Full terms and conditions of our guarantee can be found on our website www.maxview.co.uk

Environment:
Information for users on collection and disposal of old electrical equipment and used batteries These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.
**** For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.

Specifications

Operating:
Average search time 30-60 seconds typical
Future proof with free software updates via Connect App
Low streamline profile, only 17cm in park position 1 pre-programmed satellite, Astra 2

Power:

Powering:| 12V operation
Power Consumption:|  Maximum 3A consumption during search
Standby Current:| 0.35A
Fuse Type:| 4A Mini Blade Automotive (In Control Box)
System:
Elevation Range:| 10º to 70º
Azimuth Range:| 380º
Skew Angle:| ±45º
Operating Temp:| -15º to 40º C
Safety System:| Automatic lowering ignition
Cable Type:| CAI approved 100 coaxial cable
UV Protection:| All external plastic parts are UV stabilised
Testing:| Fully weatherproof and watertight construction
LNB:
Type:| :High Quality 10.41GHz Wideband LNB
Output:| Twin H & V
Typical Gain:| 65cm – 36dB   85cm – 38.1dB
Frequency Range:| 10.7- 12.75GHz
Low Frequency:| 10.41GHz
Arm Cable:| RG179
Antenna:
Material:| Aluminium
Reflector Thickness: Finish:| 1mm
Finish:| Powder coated with UV inhibitor, polyester-based
Outside Dims:| 65cm dish: 67.0 x 71.5 cm    85cm dish: 85.0 x 90.5 cm
Reflecting Dims:| 65cm dish: 63.0 x 67.5 cm    85cm dish: 81.5 x 87 cm
Mounting:
Plate Material:| Aluminium
Fixing Method:| Recommended adhesive (Sikaflex, Geocel or equivalent)
Fixing Studs:| 6 x M5 studs for system removal
Cable Entry:| Coaxial cable joining cover under antenna system
Bluetooth™:
Operating System:| iOS 10 / Android 6 or newer
Availability:| Free of charge from the App Store (iOS) or Play Store (Android)
Connectivity:| Bluetooth™ Low Energy (BLE)
Software Updates:| Requires 3G, 4G or WIFI connection
Maxview Ltd is a member of the Bluetooth™ special interest group.
| The Connect is licensed to use Bluetooth™ technology.

**** CE Declaration of Conformity. The Connect Satellite Antenna has been designed, constructed and marketed in compliance with safety requirements of EEC Directive 2006/95/EEC (Low voltage) and requirements of EMC Directive 2004/108/EEC.

UK contact:
Helpline: +44 (0)1553 811000
Email:upport@maxview.co.uk
Web:www.maxview.co.uk
Maxview reserve the right to change specifications without prior notice
9111420SKYQ Iss 3

Documents / Resources

| MAXVIEW MXL028-65Q-85Q Connect Roof Mount Fully Automatic Satellite System [pdf] Installation Guide
MXL028-65Q-85Q Connect Roof Mount Fully Automatic Satellite System, MXL028 -65Q-85Q, Connect Roof Mount Fully Automatic Satellite System, Automatic Satellite System, Satellite System
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References

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