MAXVIEW Roam 3G-4G-5G Wi-Fi Systems User Guide

: June 9, 2024
: MAXVIEW

Table of Contents

MAXVIEW Roam 3G-4G-5G Wi-Fi Systems
Maxview Roam
Product Information:
Product Usage:
Why choose Maxview
Internet Connection on the Move
How does it work
Documents / Resources

MAXVIEW Roam 3G-4G-5G Wi-Fi Systems

MAXVIEW-Roam-3G-4G-5G-Wi-Fi-Systems-PRODUCT

Maxview Roam

Product Information:

Maxview Roam is a mobile 3G/4G/5G and Wi-Fi solution that provides a reliable and secure Wi-Fi hotspot for your vehicle. The device uses a powerful external roof-mounted antenna and an internal powerful router to ensure a strong internet connection even in remote and rural locations.

In addition to providing an internet connection on the move, Maxview Roam also offers the following benefits:

Free lifetime Roam app updates
Full UK customer service support
Free Broadband Go 5GB Data SIM CARD*
2-year guarantee

*Correct at time of press (01/04/2023).

Product Usage:

To use Maxview Roam:

Ensure that the device is properly installed with the external roof-mounted antenna connected to the internal router.
If available, connect to an existing Wi-Fi hotspot by selecting it on the device and entering the password, if required.
If no Wi-Fi hotspot is available or the signal is weak, the device will use 3G/4G/5G mobile data to create a reliable Wi-Fi hotspot. Ensure that a SIM card with sufficient data allowance is inserted into the device.
Connect your devices to the Wi-Fi hotspot created by Maxview Roam by selecting it on your device and entering the password provided with the device.
Enjoy a strong and reliable internet connection even in remote and rural locations.

If you encounter any issues with the device or need further assistance, please contact Maxview’s friendly Customer Services Team at support@maxview.co.uk or call 01553 811000.

Why choose Maxview

Maxview have been manufacturing for over 55 years with one aim, to make receiving TV and Wi-Fi entertainment on the move as simple as it can be.
As one of the UK’s largest manufacturers of TV, Radio and Satellite and Wi-Fi products, our long standing reputation is the result of outstanding customer support and constant innovation.
In addition you will receive the following with every Maxview Roam.
Free lifetime Roam app updates
Full UK customer service support
Free Broadband Go 5GB Data SIM CARD*
2 year guarantee
Stay connected wherever your adventure takes you!

Internet Connection on the Move

Internet connection, especially whilst travelling, is often relied on for checking the weather, researching places to stay, visit and eat. Keeping up to date with family and friends through social media and emails to simply keeping the kids entertained on journeys and rainy days. The internet has fast become a necessity to our daily lives.
Smartphones and other devices can provide access to these services but for many can prove unreliable for coverage and speeds required.
People with Smart TV’s at home often wish to transfer the same viewing experiences into their vehicle so when they are away from home they don’t miss their favourite
Netflix series, they can watch their favourite film on Prime video or can simply catch up on the weekly soaps or favourite TV programme at a convenient time via BBC iPlayer or ITV HUB.
All subject to country and local contract.
The Problem…

Poor 3G/4G/5G and Wi-Fi signal on your travels?

Internet connection on your adventure can often be disappointing and intermittent.
Often the 3G/4G/5G signal on your phone is weak or even non-existent as you venture further into remote and rural locations.
Even with the campsite Wi-Fi the bandwidth can become congested with many like-minded users. The result is a poor and slow connection and often just browsing the internet is a chore and streaming your favourite TV show is not even an option.

The Solution…

Maxview Roam, a powerful mobile 3G/4G/5G and Wi-Fi solution

The Maxview Roams use a powerful external roof mounted antenna and an internal powerful router. The solution is a reliable and secure Wi-Fi hotspot for your vehicle.
The Maxview solution is unique as the Roam helps you get better internet in two ways.

3G/4G/5G Signal

The Roam is primarily designed and optimised to use 3G/4G/5G mobile data in order to create a reliable Wi-Fi hotspot. Using the powerful Roam Antenna, it can often pick up usable 3G, 4G, 5G signals where your phone can’t.

Wi-Fi Source

Where a direct Wi-Fi source is available, the Roam can also be used to connect to an existing Wi-Fi hotspot. This secondary function ensures SIM card data is only used when necessary.
Either way the Maxview Roam has you covered to maximise your internet connection on your adventure.

Perfect for you!

We have a range of Roam Systems to ensure we have the perfect system depending on your usage, application and budget.
Whichever option you choose you will receive a free
Broadband Go 5GB SIM Card, 2 year guarantee and full
UK customer support.
Use our 4 step by step guide on the following pages to help you identify the perfect system for you!

How does it work

Application examples

Roam Range – Comparison at a glance

We have a range of Roam models to suit your usage and application.
Use the following summary to identify your needs or for more detailed information please see our simple 4 step guide.

Step 1. Choose your Antenna

We have 3 powerful omni-directional antenna types to suit your application or performance needs.
All Antennas can be easily roof mounted in almost any position with mounting options detailed on step 2. Fitted with high quality 3M self adhesive pad bases ensure a watertight installation.
In addition all antennas are powered passively by the connected Roam Router, please see page 10 for Routers.
See page 9 formore details on 4×4 vs 2×2 MIMO.
Campervan Models only – The 0.3m cable with 2m extensions model is great for use on pop-tops, or where the router will be located in a floor level cupboard.
The 0.8m cable model is perfect for larger vans if the outer will be in a high cupboard, directly underneath where the antenna is fitted.

Antenna Types Explained 4×4 MIMO vs 2×2 MIMO

With 4 data streams the 4×4 MIMO Antenna can increase 4G & 5G speeds by up to 100% compared to a typical 2×2 MIMO antenna.
This makes the 4×4 MIMO Antenna the perfect partner for the Roam 5G Router.
Please note: The 4×4 MIMO Antenna comes with 4 x SMA Cables. Where, as a typical 2×2 MIMO Antenna comes complete with 2 SMA cables as standard.
Please reference Images 1-3 on the opposite page.
MIMO stands for Multiple-Input, Multiple-Output.

Campervan Antenna Type

Designed specifically with campervans and panel vans in mind, it has a much smaller footprint. T his allows the Antenn a not take up precious space on the roof of your vehicle, and will also fit in between or on the ridges of ridged style roofs.
In addition it is ideal for pop top applications.
Due the compact size the Campervan Antenna isn’t available in a 4×4 MIMO option.

Ridge roof example:

Step 2. Choose your roof mounting method
With the Roam range you have a choice of mounting options. Allowing you to have flexible positions to suit your vehicle and application.

Direct installation to your vehicle roof
Roam Bracket Fixing Bracket Kit
Roam Campervan Bracket Fixing Kit*
Recommended for 0.8m Roam Campervan cable length versions only
Self-adhesive 3M pad and clamp provide a quick and easy permanent watertight through-the-roof installation.

Available to buy separately

All models allows you the flexibility to mount your antenna anywhere on your roof and enter the cable at your preferred point using the supplied cable entry cover.
Alternatively you may have an existing cable entry point you may like to utilise instead. The aluminium bracket is lightweight, strong and finished with a durable white, grey or black powder coating. Suitable for any flat roof the kit also includes extension cables for flexible mounting position.
White MXL050/KIT1
Grey MXL050/GKIT1
White MXL060/KIT (for Roam 5G model)
Grey MXL060/GKIT (for Roam 5G model)
White MXL056/KIT1
Black MXL056/BKIT1

Step 3. Choose your Router

The Roam range offers 3 router types to suit your performance needs.
Free 5GB SIM Card with every Roam!

Roam 5G Router

Ultimate solution for very heavy users of the internet using the most up to date 5G technology and available services. Subject to 5G coverage.**
Compatible Antennas
(1) See page 8
(3) See page 8
Wi-Fi – MU-MIMO
802.11.b/g/n/ac – 2.4GHz – 5GHz

Dimensions:

W: 132mm D: 45mm H: 270mm
(Height includes Wi-Fi Antennas

Roam X Router

Ideal for heavy users of the internet wanting to get the most out of 4G signals. Up to double the speeds of our standard 4G Router.
Compatible Antennas
(2) See page 8
(3) See page 8

Wi-Fi – MU-MIMO

802.11.b/g/n/ac – 2.4GHz – 5GHz

Dimensions:

W: 115mm D: 45mm H: 270mm
(Height includes Wi-Fi Antennas)

Roam Router

Ideal for general, light users of the internet. This Router is our standard, popular, entry level solution and comes in a lightweight, compact size. Compatible Antennas
(2) See page 8
(3) See page 8

Wi-Fi – SISO

802.11.b/g/n/ – 2.4GHz

Dimensions:

W: 115mm D: 25mm H: 240mm
(Height includes Wi-Fi Antennas)
All Routers come with a free 5GB Broadband Go SIM Card. The SIM Card is enabled for 5G with selected networks only, with more networks to follow late 2023. See page 11 for further details.
5G technology is still being deployed across Europe, and is not yet available in all areas. If there is no 5G coverage at a given location, the Roam 5G will connect to a 4G network and still provide fast and reliable mobile internet.

Step 4. Choose a SIM Card package

The Roam models are designed to work with any data service provider so you are free to use whatever network works best for you!
You can use your provider if you already have one in place alternatively if you are choosing a network provider for your Roam it’s worth considering coverage for intended travel alongside the best deals and usage.
If you travel to Scotland, EE’s coverage is regarded superior, whilst Vodafone proves popular for those travelling into Europe. The Three network is generally considered to offer competitive deals.
Please check limitations of your network provider and Data SIM, especially when travelling abroad, the number of days abroad, usage, restrictions and roaming charges. It is always a good idea, when travelling abroad to carry a spare SIM which doesn’t have a shelf life or expire if not used.

**Free 5GB loaded SIM Card with every Roam!***

Maxview have partnered with Broadband Go to provide a free, multi-network SIM Card with your new Roam
Mobile Internet product. The SIM picks up the best network provider depending on your location maintaining your connection even more effectively.
Your 5GB of FREE data is equivalent to 10 hours of TV streaming, 15 hours of video chat or 100 hours of music.

BroadbandGo Benefits

Works in UK and Europe
Manage your account and usage in the BBGo app
No contracts

Please Note:

The Broadband Go SIM Card is provided with no obligation and no purchase necessary. If you do not wish to use it, simply remove it from your router. Furthermore, there is no commitment to sign up for a Broadband Go package even if you do choose to use the 5GB of free data.
We also offer a THREE™ Network SIM Card see below. *UK customers only – subject to change

Additional Accessories

Roam Extension Cables

For more details visit our website.

1 metre MXL050/EXT1
2 metres MXL050/EXT2
3 metres MXL050/EXT3
5 metres MXL050/EXT5

Roam Thread Extender

For more details visit our website.
MXL050/TE

Power Supply Units

All Roam kits come complete with a 12V Cigarette Adaptor as standard.
Optional 230V ac to 12V dc Power Supply Units available.
MXL050/ PSUUK 9W – For Roam models only.
MXL051 /PSUUK 18W – For Roam X & 5G models only.

Weatherproof Socket

For more details visit our website.
B2016

Roam – Free App

App control for the Roam provides simplified use of key features.

Easy Set-Up

Download the Free
Maxview Roam App from the App Store.
Get step-by-step instructions in the
Roam app.
Start connecting to the internet.

What is a captive portal?

A Captive Portal is the term used when a public
Wi-Fi source redirects the user to a webpage before they can gain access to the internet. This page usually requires the user to input details such as an email address and accept terms of use.
Wi-Fi sources requiring use of a Captive Portal are not supported by the Maxview Roam and therefore cannot be used as an internet source.

Find a Roam installer today!

Recommended for professional installation by a network of our nationwide dealers.
Visit our dealer map on our website to find your nearest installer: www.maxview.co.uk/find-an-installer/ or simple scan the QR code for instant access. Alternatively contact us directly for details +44 (0) 1553 811000
Visit us atwww.maxview.co.uk
Contacts
Helpline: +44 (0) 1553 811000
Tel: +44 (0) 1553 813300
Email:support@maxview.co.uk
Dealer contact details:
We reserve the right to change specifications without prior notice 9111184 Iss 13
Visit us atwww.maxview.co.uk
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