iHealth AM3 Wireless Activity and Sleep Tracker User Manual

iHealth AM3 Wireless Activity and Sleep Tracker

MODEL: AM3
Quick Start Guide

WELCOME

Welcome to your iHealth Wireless Activity and Sleep Tracker, a device that tracks your daily activity and sleep. This Tracker, along with the free iHealth MyVitals app, can keep you motivated and help you stay on track to a more active and healthier lifestyle.

Box Contents

Wearing the Tracker

Wear your tracker on your wrist or waist during the day to track your daily activity, and wear it on your wrist at night to track your sleep.

Charging the Battery

Your iHealth Wireless Activity and Sleep Tracker contains a built-in rechargeable battery. Plug one end of the charging cable into the USB port on the back of the Tracker, and the other into your computer’s USB port, and charge for approximately two hours before first use. A battery level indicator will appear in the Tracker’s display area. A fully charged battery will typically last 5–7 days.

Download App

Download the “ iHealth MyVitals ” app from the App Store. Your compatible iOS device should be version 5.0 or later.

Create User and Cloud Account

After downloading the app, register and set up your user account following the on-screen instructions. Upon setting up your user account, you will also have access to a free, secure iHealth Cloud account. Go to www.ihealthlabs.com, then click “Sign In” to access your cloud account from PC or Mac.

Bluetooth Connection

Your iHealth Wireless Activity and Sleep Tracker uses Bluetooth 4.0 technology. Turn on Bluetooth on your iOS device, open the app, and follow the onscreen instructions for first-time connection. Subsequently, the Tracker will automatically connect to your mobile device each time you open the app.
If your Tracker’s battery is drained, charge the battery fully, then open your app to reestablish the Bluetooth connection before using it again. A reminder message— “Launch the app to start”— will appear on the Tracker display.

Data Syncing

Your activity and sleep stats are sent to your mobile app automatically when you open the app. Your Tracker can save up to 14 days’ worth of stats between syncing. Daily syncing is recommended.

Activity Tracking

Your iHealth Wireless Activity and Sleep Tracker is always tracking. View your steps, calories, and distance stats by pressing the button on the tracker. Activity stats reset at midnight to zero.

Sleep Tracking

To start tracking your sleep, press and hold the button on the Tracker for 2 seconds until you see “sleep” on the Tracker display. When you are awake, press and hold the same button for 2 seconds to end sleep tracking and resume activity tracking. Sleep stats will appear on your app after syncing.

Silent Alarms

When you set a silent alarm from the iHealth MyVitals app, your Tracker will vibrate gently on your wrist to either wake you up or remind you to be more active.

Airplane Mode

Turn on the “airplane” mode to disable Bluetooth connection while in flight
(app->device setting). Press and hold the button on the Tracker for 2 seconds to disable airplane mode and resume activity tracking.

Device Compatibility

Apple iOS devices (requires iOS version 8.0 or higher)

• iPhone 7/7 Plus
• iPhone 6S/6S Plus
• iPhone 6/6 Plus
• iPhone 5S/5C
• iPhone 5
• iPhone 4S
• iPad Air 2
• iPad Air
• iPad Mini 3
• iPad Mini 2
• iPad Mini
• iPad Pro
• iPad 4th Gen
• iPad 3rd Gen
• iPod Touch 6th Gen
• iPod Touch 5th Gen

Android devices (requires operating system 4.0 or later)

• Samsung Galaxy S7/S7 Edge

• Samsung Galaxy S6/S6 Edge

• Samsung Galaxy S5

• Samsung Galaxy S4 GT-I9505

• Samsung Galaxy Note3 SM-N9006

• HTC One M7

• LG Nexus 4

• LG Nexus 5

• Motorola Nexus 6

FAQ

Troubleshooting:

__I cannot link my activity tracker with my device

1. Download the iHealth MyVitals app
2. Go to the Set Up My Devices page, select the AM3 tracker.
3. Press the “LINK” button.

When do I need to reset the iHealth Wireless Activity and Sleep Tracker

and how do I do that?

If you are experiencing Bluetooth connection difficulties or unusual behavior on the iHealth Wireless Activity and Sleep Tracker display, you can perform a basic reset on the tracker to reboot it. Hold the button on the charger for ~8 seconds.

How does Factory Reset work?

Factory Reset erases all your personal data from the Tracker, including any unsynced data. Please be sure to sync the Tracker by opening the App before performing a Factory Reset. You will not lose previously synced data in the App and the cloud.nnTo perform Factory Reset, go to the Set Up My Devices section in the MyVitals app and select your tracker.

How do I get iHealth Wireless Activity and Sleep Tracker firmware

updates?

We are constantly looking for ways to improve your iHealth Wireless Activity and Sleep Tracker experience. From time to time, we update the device firmware to enhance product performance. When a firmware update is released, a notification message will pop up in the App. Follow the onscreen instructions to complete the update.

Setup and Usage:

When does my iHealth Tracker reset and what happens to the previous

data?

Your Tracker will reset each night at midnight, and all of your data will reset to zero. Your minute-to-minute data will be stored in your Tracker for up to 14 days without syncing. Daily syncing is recommended.

First time using iHealth Wireless Activity and Sleep Tracker

When you first get your tracker, you should fully charge it (about 2~4 hours). To charge, connect the USB end of the charger to your usb charger and plug in the micro usb side into the tracker.

How does the Idle Alarm work and how do I set it up?

You can set up the Idle Alarm in the iHealth MyVitals App. The Tracker will vibrate gently for approximately 4 seconds to remind you to get up and be more active.

How does the silent alarm work, and how do I set it up?

Silent alarms can be set up in the App. Silent alarms wake you gently—and without disturbing your partner—by vibrating softly for duration of 40 seconds.

What are “awaken times”?

The iHealth Tracker detects your body movements while you are asleep, such as tossing and turning, then converts that data into Awaken Times. Knowing your total Awaken Times can help you better understand the quality of rest that you are getting.

Sleep Tracking: How it Works
The tracker detects your sleep automatically and will analyze your motion patterns throughout the night and turn these data into useful information, such as how long it took you to fall asleep, the number of times you woke up throughout the night, and how long you were actually asleep versus merely lying in bed.

How much data can the tracker store?

The tracker can store up to 14 days of data. Data over 14 days will delete automatically.

Can I wear the iHealth Wave while performing rigorous activities such as basketball, soccer and other team sports?
It is safe to wear the Tracker during these rigorous activities, and the Tracker will record your step count from these movements. However, the calorie count may not accurately reflect the intensity level of activity performed. For the most accurate amount of calories burned, we recommend that you manually enter all non-walking and non-running activities type in the App.

How does the Activity Level feature work?

To help you stay motivated, the iHealth Wave rewards you at different levels of activity achievement, as indicated by a little man who can move to 3rd, 2nd, and 1st place, respectively. This is how it works:

• At 2,500 steps: The leaping frog jumps to 3rd place.
• At 5,000 steps: The leaping frog jumps to 2nd place.
• At 10,000 steps: The leaping frog jumps into 1st place and is crowned.

Is the iHealth Tracker suitable for all physical activities?

The Tracker works best when the wrist is moving as part of the overall movement, and your foot makes contact with the ground, such as when walking or running. The iHealth Tracker is less suited for tracking resistance exercises such as weight lifting and yoga. Though it will capture data if worn during these activities, these types of motions are not recorded as accurately as running or walking.

How does calorie-tracking work?

The iHealth Tracker records calories burned from your activities throughout the day, and your Basal Metabolic Rate (BMR), which is the amount of calories burned while at rest (in other words, the energy expended to sustain your regular body functions while you sleep). This calculation is based on your age, gender, height and weight. The Tracker displays the total calories you have burned since midnight each day.

Does the Tracker need to be near my mobile device for syncing?

Yes, you will have to be close enough for Bluetooth to be able to connect.

How often should I sync Tracker data with my mobile device?

A daily sync is recommended but not required. The iHealth Tracker can record detailed data for up to 14 days between each sync. Daily syncing only takes a few minutes; however, the more data stored, the longer it may take to sync.

How does the iHealth Tracker sync with the iHealth MyVitals App?

To sync data from your Tracker to the App, you must have an active Internet connection and Bluetooth must be turned on.

To sync the Tracker, simply open the App and tap on the ”sync”

If your mobile device is connected to the Internet, your data will be uploaded to the iHealth Cloud as well.

Can I link the iHealth Tracker to multiple accounts?

You can only have one Tracker linked to one iHealth MyVitals account at a time.

Product Information:

What information does the iHealth Wireless Activity and Sleep Tracker

display?

The iHealth Wireless Activity and Sleep Tracker shows time of day, number of steps taken, distance traveled, calories burned, and daily activity level.

What if I want to give my Tracker to someone else?

If you decide to give the Tracker to someone else, simply sign in to App with the new account and follow the first time setup. You will have to log into the current MyVitals account that is linked with the tracker and delete the tracker from Set Up My Devices.

What materials are used in the manufacture of the iHealth Tracker?

The wristband accompanying the iHealth Wireless Activity and Sleep Tracker is made of patented thermoplastic.

Is the iHealth Wireless Activity and Sleep Tracker waterproof?

The tracker is rain, splash and sweat proof. It is not waterproof and should not be worn while swimming or showering.

How should I wear my iHealth Wireless Activity and Sleep Tracker?

The Tracker can be worn one of two ways: on your wrist, or on your waist with the clip provided.

How does the iHealth Wireless Activity and Sleep Tracker work?

The iHealth Wireless Activity and Sleep Tracker is optimized for walking, running, and everyday lifestyle activities. It gives you an idea of how active you are, in general, by tracking total activity throughout the day and calories burned from your activities. It also tracks your sleep patterns and helps you get a closer look at your sleep efficiency over time.

The Tracker works with the free iHealth MyVitals app, which has personalized health tools to help you get the most out of your data and better manage your health goals.

The iHealth Wireless Activity and Sleep Tracker uses a 3-axis accelerometer that detects your motion patterns in three dimensions and converts that information to your steps taken, calories burned, distance travelled, and sleep efficiency.

What is the iHealth Wireless Activity and Sleep Tracker?

The iHealth Wireless Activity and Sleep Tracker is an Activity and Sleep Tracker that tracks every step you take, distance traveled, calories burned, and sleep efficiency. Its silent alarm feature wakes you up gently without disturbing the person next to you, and the smart alarm feature helps you remember to be more active. A playful Activity Level feature motivates you to be more active for different levels of steps achieved. It connects with a mobile device via Bluetooth 4.0.

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