iHealth BG1S Wireless Smart Glucose Meter Owner’s Manual
- June 6, 2024
- iHealth
Table of Contents
- INTRODUCTION
- IMPORTANT SAFETY INFORMATION
- Important safety instructions
- TEST PRINCIPLE
- CONTROL SOLUTION TESTS
- BLOOD GLUCOSE TEST
- CLEANING AND DISINFECTION
- INFORMATION ABOUT ALTERNATE SITE TESTING (AST)
- MAINTENANCE AND TROUBLESHOOTING
- Troubleshooting
- iHealth WIRELESS SMART GLUCO-MONITORING SYSTEM SPECIFICATIONS
- IC statements:
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Wireless Smart Gluco-Monitoring System(BG1S)
OWNER’S MANUAL
For in vitro diagnostic use only
Read instructions before use for self-testing
INTRODUCTION
Thank you for purchasing the iHealth Wireless Smart Gluco-Monitoring System
(BG1S).
This manual provides important information to help you to use the system
properly.
Before using this product, please read the Owner’s Manual thoroughly.
If you have questions regarding this product, please visit
www.iHealthlabs.com, contact your place of purchase, or call iHealth Labs
Customer Service at 1-855816-7705 (Mon.-Fri. 8:30 AM-5:30 PM PST,
Monday to Friday except for holidays)
If you have questions or need assistance outside the operational hours and days, please contact your healthcare provider.
IMPORTANT SAFETY INFORMATION
Intended use
The iHealth Wireless smart Gluco-Monitoring System (BG1S) consists of the
iHealth Wireless Smart Glucose Meter (BG1S), and iHealth Test Strips
(EGS-2003), and the iHealth App mobile application.
The iHealth Wireless Smart Gluco-Monitoring System is intended to be used for
the quantitative measurement of glucose (sugar) in fresh capillary whole blood
samples were drawn from the fingertip, palm, forearm, and upper arm, calf, or
thigh.
The iHealth Wireless Smart Gluco-Monitoring System is intended to be used by a
single person and should not be shared.
The iHealth Wireless Smart Gluco-Monitoring System is intended for self-
testing outside the body (in vitro diagnostic use) by people with diabetes at
home as an aid to monitor the effectiveness of diabetes control.
The iHealth Wireless Smart Gluco-Monitoring System should not be used for the
diagnosis of or screening of diabetes or for neonatal use. Alternative site
testing should be done only during steady-state times (when glucose is not
changing rapidly).
Limitations of use
The meter and lancing device are for single patient use. Do not share them
with anyone including other family members! Do not use it on multiple
patients!
The iHealth system is not intended for use on neonates, nor for screening or
diagnosis.
Not for use on critically ill patients.
This device is not for use on people who are severely dehydrated, on people
who are severely hypotensive, or on people who are in shock, consult your
healthcare professional immediately when this happens.
Use only fresh capillary whole blood samples to test your blood glucose.
Very low or very high red blood cell count (hematocrit) can lead to incorrect
test results. If you do not know your hematocrit level, please consult your
healthcare provider.
For self-testing only.
Do not perform (Alternative Site Testing) AST if you think your glucose is
low, you are unaware that you might have hypoglycemia, you are testing for
hyperglycemia, your AST results do not match the way you feel, your routine
glucose results fluctuate often.
Do not use AST results to calibrate a continuous glucose monitor (CGM) or for
insulin dosing calculations.
AST should only be used during times when blood sugar is not fluctuating
rapidly, i.e. Within 2 hours of eating, exercising or taking medication.
If you take acetaminophen or acetaminophen containing medications (Tylenol,
certain cold and flu remedies, or certain prescription drugs) this medication
might affect the reliability of your blood glucose results (blood
concentrations >5 mg/dL). If you are unsure, then ask your healthcare
professional.
Certain conditions may cause your blood level of uric acid to rise. These
conditions include gout or kidney disease. You should know that if your blood
level of uric acid is high (≥10 mg/dL) then your blood glucose results may be
not reliable. If you are unsure, then ask your healthcare professional.
Vitamin C (Ascorbic acid (>4 mg/dL) naturally in your blood or from food or
taking
Vitamin C supplements might cause inaccurate blood glucose results when using
this blood glucose monitoring system.
Do not use this device during or shortly after receiving xylose absorption
therapy since xylose may cause inaccurate blood glucose results.
This device is not intended for use in healthcare or assisted-use settings
such as hospitals, physician offices, or long-term care facilities because it
has not been cleared by FDA for use in these settings, including for routine
assisted testing or as part of glycemic control procedures. Use of this device
on multiple patients may lead to transmission of Human Immunodeficiency Virus
(HIV), Hepatitis C
Virus(HCV), Hepatitis B Virus(HBV), or other bloodborne pathogens.
For over-the-counter use.
Important safety instructions
Please read the following information carefully before using the iHealth
Wireless
Smart Gluco-Monitoring System (BG1S). Always keep these instructions in a safe
place for reference.
Do not change your therapy based on a test result that does not match what you
feel or if you believe that your test result could be incorrect.
If your blood glucose result does not match what you feel and you have
followed the instructions in this Owner’s Manual, follow your healthcare
professional’s instructions, or contact your healthcare professional.
Always use a new, sterile lancet each time you test to avoid infection. For
safety reasons, once you use a new lancet, you cannot go back to a used
lancet, never reuse any lancet.
Swallowing a battery can be extremely dangerous. Keep the batteries and the
unit out of the reach of children and disabled persons.
The meter and lancing device are for single patient use.
Do not use either item on multiple patients.
Never share the meter or lancing device with anyone, including family members.
Do not place the iHealth system in or near liquid.
The iHealth system can be used up to an altitude of 10744 feet (3275 meters).
Use the iHealth system only for the purpose described in the Owner’s Manual.
Use only accessories that are supplied by the manufacturer.
Do not use the iHealth system if it has sustained any damage or is not working
properly.
Keep test port free from lint, hair, debris, etc.
Do not place foreign objects into any opening in the iHealth system.
Do not use the meter in a manner not specified by the manufacturer.
All parts of the kit are considered biohazards and can potentially transmit
infectious diseases, even after you have performed cleaning and disinfection.
Remove the batteries if the blood glucose meter will not be used for a month
or more to avoid relevant damage of battery leakage.
Please refer to the resources identified below for detailed information: “FDA
Public Health Notification: Use of Fingerstick Devices on More than One
Person Poses Risk for Transmitting Bloodborne Pathogens: Initial
Communication” (2010)
http://www.fda.gov/MedicalDevices/Safety/AlertsandNotices/ucm224025.htm
“CDC Clinical Reminder: Use of Fingerstick Devices on More than One Person
Poses Risk for Transmitting Bloodborne Pathogens” (2010)
http://www.cdc.gov/injectionsafety/Fingerstick-
DevicesBGM.html
YOUR NEW WIRELESS SMART GLUCOSE METER
Contents of the iHealth Wireless Smart Gluco-Monitoring System (BG1S)
Package contents vary from country to country. Please refer to the package
contents listed on the package you purchased.
Note: If any items sprinted on the package is missing from your package or the package appears to have been opened prior to y our use, please contact iHealth Customer Care.
iHealth Wireless Smart Gluco-Monitoring System:
The meter:
iHealth Test Strips
Use iHealth test strips EGS-2003.
Do not use the test strips if expired.
To keep your test strips in the best possible condition, read the following
recommendations thoroughly:
Write the expiry date on the test strips vial when first opening. The
expiration date can be found at the bottom of the box in which the vial was
received in.
Store the test strips vial between 39°F ~ 86°F (4° C to 30° C) and 10% ~ 85%
relative humidity.
Keep the test strips away from direct sunlight.
Test strips must be stored in their original vial only. Do not transfer them
to a new vial or another container.
Do not touch the test strips when your hands are wet.
Use each strip promptly after removing it from the vial. Close the vial lid
quickly after removing a new test strip.
Keep the vial lid closed at all times.
Do not bend, cut or alter the test strips. Doing so will lead to inaccurate
results.
Do not use if vial is damaged.
Each test strip can be used only once, and consists of the following parts.
Refer to the test strips Instruction Book to have more details on how to use
the test strips with your meter.
iHealth Lancing Device
Use only with the iHealth lancet.
Use only iHealth Control Solution.
Keep the control solution at a temperature between 2°C and 30°C (36°F – 86°F)
and at a humidity rate of 10 to 85%.
Do not expose to direct sunlight or place near heat sources.
Use before the expiry date mentioned on the vial.
Use the control solution within 90 days of the initial opening of the vial.
Close the vial immediately after each use.
To avoid contamination of the control solution, do not apply directly it to
the test strip from the bottle.
Dispose of used equipment according to regulations applicable in your country.
Refer to the Control Solution tests part to know how to use the Control
Solution with your meter.
Mobile device compatibility iOS device with iOS 9 and above, Android Phone
with Android 5 and above.
For a complete list of compatible devices, visit our support on-page on
https://ihealthlabs.com/ihealth-compatibility-list
TEST PRINCIPLE
Testing with the iHealth system is based on the measurement of electrical currents generated by the reaction of glucose with the reagent of the test strip. The iHealth system measures the current and converts it to the corresponding blood glucose level. The strength of the current produced by the reaction depends on the amount of glucose in the blood sample.
CONTROL SOLUTION TESTS
The iHealth Control Solution is intended to be used with the iHealth Wireless
Smart Gluco-Monitoring System (BG1S). The iHealth Control Solution contains a
specific quantity of glucose concentrate which reacts with the test strips,
it’s used to verify
the accuracy of blood glucose test results.
Materials needed to perform a control solution test:
iHealth Wireless Smart Glucose Meter
iHealth Test Strips (EGS-2003)
iHealth Control Solution (Level I, Level II, or Level III)
Perform a control solution test when:
The iHealth Control Solution is used to ensure the iHealth Wireless Smart
GlucoMonitoring System (BG1S) are working correctly together and are not
defective.
It should also be used in the following situations:
First receiving or purchasing the meter.
Each time you open a new vial of test strips.
If you suspect a dysfunction of the meter or test strips.
To familiarize yourself with the practice of testing.
If you suspect that the results are not accurate.
After the meter has been dropped.
Users should perform a control solution test at least once a week.
Warning and precautions
The iHealth control solution is intended to be used for in vitro diagnostic
only.
Do not swallow or ingest the control solution.
The iHealth control solution is recommended to confirm the performance of the
system and can’t under any circumstances be substituted for a capillary blood
test to test your blood glucose level.
The control solution should be used before the expiry date printed on the
bottle label.
The control solution must be used within 90 days of opening the vial (Shelf-
life after opening)
Do not use the control solution after the expiry date or after the shelf-life
after opening, whichever comes first, at the risk of getting erroneous
results.
Test procedures
Follow these instructions and refer to the iHealth Wireless Smart Gluco-
Monitoring
System (BG1S) Owner’s Manual for further information.
Step 1
Follow instructions on App’s user guide to operate the iHealth App
Step 2
Insert the test strip into the strip port.
Step 3
Shake the control solution vial vigorously before each use.
Press a drop of control solution onto a clean plastic surface (for example,
the bottle cap). For best results, we recommend to throw out the first drop
and using the second to perform your measures.
Then hold your meter and put the test strip absorbent hole into contact with
the control solution.
Once the test strip confirmation window is completely filled, the meter will
start counting down, then you can remove the test strip from the control
solution sample.
Note: To avoid contamination of the control solution, do not apply it
directly to the test strip from the bottle.
Step 4
The test result with the control solution is displayed on your smartphone
screen.
Compare the result with the range of values printed on the test strips vial
label.
Please take the below picture as an example.
The result must be within the specified range. If the test result is out of range, please repeat the test.
Expected values
Refer to the specified range on the test strips vial label. Several factors
can cause out-of-range test results, including:
The previously mentioned test instructions have not been followed.
The control solution is contaminated, out-of-date or its shelf-life after
opening is exceeded.
The test strip is damaged or out-of-date.
The plastic surface that received the drop of control solution during the
measurement was not wiped.
The storage temperature of the control solution (between 2°C and 30°C) has not
been observed.
iHealth Wireless Smart Gluco-Monitoring System (BG1S) is faulty.
Important
If test results with the control solution continue to fall outside the range
of values printed on the iHealth Test Strips vial, do not use the meter, test
strips, or control solution and contact iHealth Customer Care.
BLOOD GLUCOSE TEST
Testing with the iHealth Wireless Smart Gluco-Monitoring System (BG1S) is based on the measurement of electrical currents generated by the reaction of glucose with the reagent of the test strips. The iHealth Wireless Smart Gluco- Monitoring System (BG1S) measures the current and converts it to the corresponding blood glucose level. The strength of the current produced by the reaction depends on the amount of glucose in the blood sample.
Important information
Please read the following:
Severe dehydration and excessive water loss may cause inaccurate results. If
you believe you are suffering from severe dehydration, consult your healthcare
professional immediately.
Inaccurate results may occur in severely hypotensive individuals or patients
who are in shock. Test results that are lower than actual values may occur in
individual who are in a hyperglycemic-hyperosmolar state, with or without
ketosis. Critically ill patients should not be tested with iHealth Wireless
Smart Gluco-Monitoring System (BG1S).
If your blood glucose results are lower or higher than usual, and you do not
have symptoms of illness, first repeat the test. If you have symptoms or
continue to get results that are higher or lower than usual, follow the
treatment advice of your healthcare professional.
If you are experiencing symptoms that are inconsistent with your blood glucose
test, and you have followed all of the instructions provided in this Owner’s
Manual, contact your healthcare professional immediately.
Do not use test strips that are expired or appear to be damaged at the risk of
receiving inaccurate results. Please refer to the test strips Instruction Book
for the detailed procedure.
The iHealth lancing device is for self-use only. Do not share or re-use
lancets.
Please refer to the Lancing Device Manual for the detailed procedure.
For more detailed information, please refer to the resources identified below:
“FDA Public Health Notification: Use of Fingerstick Devices on More than One
Person Poses Risk for Transmitting Bloodborne Pathogens: Initial
Communication” (2010)
http://www.fda.gov/MedicalDevices/Safety/AlertsandNotices/ucm224025.htm
“CDC Clinical Reminder: Use of Fingerstick Devices on More than One Person
Poses Risk for Transmitting Bloodborne Pathogens” (2010)
http://www.cdc.gov/injectionsafety/Fingerstick-
DevicesBGM.html
First-time setup instructions
Warning
Blood glucose results should be displayed in mg/dL, please contact Customer
Service if your meter is not set to mg/dL when you first turn on the meter.
Using the wrong unit of measurement may cause misinterpretation of your actual
blood glucose level and may lead to improper therapy.
Before you perform your first blood glucose test, perform a control test to
ensure the meter and test strips are working correctly together and are not
defective.
Materials needed to perform a blood glucose test:
iHealth Wireless Smart Glucose Meter
iHealth Test Strips (EGS-2003)
iHealth Lancing device with a lancet loaded
iHealth clear cap for alternate site testing (in case if you perform on an
AST)
The iHealth Wireless Smart Glucose Meter can be used for online tests only.
About the online test
You need the app launched to perform a blood glucose test. When you perform a
blood glucose test, your results will be synchronized automatically on your
iHealth profile.
WARNING
①When you get a new meter and you want to finish a first-time test, follow
STEP 1 to STEP 4 below.
②When you have already done the first-time test, please go directly to STEP 4.
STEP 1 Download the app
Prior to first use, scan the QR code below or follow the instructions of the
customer service personnel to download and install the free app,or The ability
to scan the code will depend on the operating system on your mobile device.
You can also find the app by searching the name “iHealth Gluco-Smart” in your
Apple app store or Google play store. Follow the instructions on app’s guide
to register and log in. You can download this file from the iHealth website.
|
---|---
http://d.firim.info/n36w?utm_source=fir&utm_medium=qr|
http://d.firim.vip/9fzr?utm_source=fir&utm_medium=qr
STEP 2 Install the battery
Your meter is powered by a 3V CR2032 battery. When you use this meter for the first time, load the battery according to the following instructions.
-
Turn the meter over with the iHealth logo facing down.
-
Insert the narrow end of the pry plate into the machine groove (close to the iHealth Logo), and press the inner surface of the groove.
-
Push against the inner surface of the groove and lift up the machine shell.(parts with iHealth Logo)
-
Insert the battery with the “+” side facing up and snap it into place.
-
Press the back panel back in place. Green LED(on the side with the iHealth logo ) on the meter will light up for 3sec after installation of the battery.
After you have used your meter for a while, a Red LED flash will appear when
the battery in your meter is low on power. After three seconds, the meter
shuts off automatically. The meter does not take any measurement when the
battery is low.
You must replace the battery according to the following instructions before
using it again.
-
Turn the meter over with the iHealth logo facing down.
-
Insert the narrow end of the pry plate into the machine groove (close to the iHealth Logo), and press the inner surface of the groove.
-
Push against the inner surface of the groove and lift up the machine shell.( parts with iHealth Logo)
-
Remove the exhausted battery.
4. Insert the new battery with the “+” side facing up and snap it into place. -
Press the back panel back in place
Disposal – Electrical products should not be disposed of with household waste.
Please recycle device elements at the existing designated facilities. Check
with your local authority or retailer for more information on how and where to
properly dispose of or recycle electronic devices and batteries.
STEP 3 Add the meter to the app Prior to first use, add the meter to the app
on your Android or iOS mobile device.
Do not try to pair the device directly to your phone’s Bluetooth. The meter is
connectable to your mobile device. It can only be paired through the app once
the device is entered in. Refer to the app’s guide to add your meter to the
app.
STEP 4 Test your blood glucose level
Step 4 a. Prepare the lancing device.
First, read the manual of the lancing device for the instructions on how to
prepare the lancing device.
Step 4 b. Wash your hands with warm soapy water for 20 seconds and dry
thoroughly. Residues on skin or wet hands could impact test results. Try to
avoid touching other surfaces, besides your meter and lacing device, after
washing your hands.
Step 4 c. Open app and click “start”.
Make sure the app is already open before blood sample collection and make sure
your Bluetooth is turned on, and BG1S is nearby.
Step 4 d. Follow app instructions to insert the test strip.
Take a new test strip from the test strip vial, hold the middle of the test
strip, with the arrow facing the meter, and insert the test strip into the
meter’s strip port. Do not hold the end of the test strip. A Green LED on the
meter will start to blink, which indicates that the strip has been inserted
and the meter works properly. Otherwise, a red LED will light up for 30
seconds to indicate an error with the meter or strip.
The connection will be set up automatically once the strip is inserted. Wait
until the app prompts you to obtain a blood sample and the green LED on the
meter remains lit. To resolve a red light issue, see the “Maintenance and
Troubleshooting” section below.
Step 4-5: Obtain a blood sample.
Press the lancing device against the site to be lanced. Press the release
button to lance the site. Massage your finger below the site lanced until a
drop of blood forms.
Step 4-6: Apply the blood sample to the test strip.
Quickly apply the blood sample to the absorbent hole of the test strip. Make sure the confirmation window of the test strip is completely filled with the blood sample. Do not let the blood sample sit for too long before applying it to the test strip.
Remove your finger from the test strip when APP indicates the beginning of
blood sample analysis. The test result will appear on the display within 5s.
Step 4-7: Read the test results.
The test result will appear on the app.
Note: The results obtained from the meter are plasma-calibrated. This
helps you and your physician or other qualified healthcare providers to
compare your meter results with laboratory tests. Refer to the instructions
given by your physician or other qualified healthcare providers, do not
deviate from these instructions on the basis of the result without first
consulting your physician.
Step 4-8: Discard the used test strip and lancet
Discard the used test strip into a proper container to avoid contaminating
other articles.
Insert the used lancet into the lancet cover to avoid exposing the needle tip.
Slide the “remove lancet” sliding component of the lancing device to push the
lancet out and into the proper waste container Check with your local authority
for more information on how and where to properly dispose of contaminated
sharps.
CLEANING AND DISINFECTION
Cleaning and disinfection are a necessary and important part of the test procedure.
It can help to prevent infection, the potential spread of infection, and crosscontamination. The cleaning and disinfection is absolutely necessary for the test procedure, because cleaning can ensure the meter works well (for example, the display will be clear to see after cleaning).
Disinfection can avoid the infection to you or to the other people, and the
crossinfection. Cleaning removes dirt and debris but does not eliminate
bacteria or virus, while disinfection is to eliminate bacteria or virus on the
meter.
Clean and disinfect the meter and lancing device each time before the
measurement.
Cleaning is to wipe the whole surface of the meter for 10 seconds, until there
is no soil on the surface.
Disinfection is to wipe the whole surface of the meter with a gentle
disinfecting solution for 2 min, and keep the surface wet during the 2min.
The iHealth Wireless Smart Glucose Meter and the iHealth lancing device should
be cleaned and disinfected at a minimum of once per week.
The iHealth Wireless Smart Glucose Meter and the iHealth lancing device are
validated to support 10,000 individual tests—and consequently 10,000 cleanings
over their 5 years life spans. The meter and the lancing device are for
single-patient use. If the user tests 6 times every day, the meter and lancing
device should be cleaned and disinfected 6 times per day which equals 10950
cycles over the 5 year life of the devices. The meter and lancing device were
validated for 11,000 cycles which could support up to 6 cleaning and
disinfection cycles per day.
If the meter is being operated by a second person who is providing testing
assistance to the user, the meter and lancing device should be disinfected
prior to use by the second person.
Find below, how to clean the meter and lancing device.
- After a test, wash your hands thoroughly with soap and water after handling the meter, lancing device, or test strips.
- Use the clean wipe to carefully clean the meter, front and back.
- Then, disinfect the meter with another wipe and allow the surface to dry naturally: the meter should remain wet for 2 minutes.
- Use the same method with the clean wipes to clean and disinfect the lancing device.
Note:
- You should always perform a cleaning step prior to the disinfection step. Wash hands thoroughly with soap and water after handling the meter, lancing device, or test strips.
- Only the surface of the mete r can be cleaned and disinfected with the disinfecting wipe. Do not insert the disinfecting wipe into the test strip port.
- Avoid getting moisture inside the meter through the strip port at all times.
- If you have any questions you can call the number: 1-855-816-7705
INFORMATION ABOUT ALTERNATE SITE TESTING (AST)
What is Alternate Site Testing?
Alternate Site Testing (AST) is the use of parts of the body, other than the fingertips, to check blood glucose levels. The meter allows you to test on the palm, forearm, upper arm, calf, or thigh with equivalent results to fingertip testing when used at appropriate times.
Caution: When performing Alternate Site Testing, please remember to
change the cap of the lancing device to the clear cap specially designed for
AST.
There are limitations to doing AST. Please consult your healthcare
professional before you conduct AST. The AST should only be used under steady-
state blood glucose conditions.
What is the advantage of Alternate Site Testing?
Pain is felt more readily on the fingertips because they are full of nerve
endings (receptors). At other body sites where nerve endings are not so
condensed, pain is not felt as acutely.
When should you use Alternate Site Testing?
Food, medication, illness, stress, and exercise can affect blood glucose
levels.
Capillary blood from the fingertips reflects these changes faster than
capillary blood from other sites. Therefore, when testing blood glucose levels
during or immediately after meals or exercise, or when another of the above-
noted conditions applies, take a blood sample from your fingertips only. AST
should be used only during steady-state times when glucose levels are not
changing rapidly.
Alternate Site Testing is suitable in the following instances:
In a pre-meal or fasting state (two hours or more after the last meal)
Two hours or more after taking insulin
Two hours or more after exercising
Caution: Alternate Site Testing should not be used to calibrate
continuous glucose monitoring systems (CGMs). Results from Alternate Site
Testing should not be used in insulin dose calculations. Do not use AST:
If you think your blood glucose is low (hypoglycemia)
You are unaware that you might have hypoglycemia
You are testing for hyperglycemia
Your AST results do not match the way you feel
Your routine glucose results fluctuate often
MAINTENANCE AND TROUBLESHOOTING
Maintenance and storage of your iHealth Wireless Smart Glucose Meter
Always use care when handling the meter. Dropping or throwing the meter may
cause damage.
Don’t expose the meter, test strips, or control solution to extreme conditions
such as high humidity, heat, freezing cold, or dust.
Always wash your hands with soap and water, and rinse and dry them completely
before handling the meter and test strips.
System troubleshooting
If you follow the recommended action below but the problem persists, or error
messages other than the ones below appear, please contact iHealth Labs
Customer Service. Do not attempt to repair the meter by yourself and never try
to disassemble the meter under any circumstances.
Troubleshooting
Problems
| Possible Causes|
Solutions
---|---|---
The prompt light doesn’t flash after the test strip has been inserted into the
meter.| 1. battery power is too low for use.
2. Too much time has passed between inserting the test strip and performing
the test.
3. Test strip has not been fully inserted into the Meter.| 1. Replace the
battery
2. Reinsert the test strip into the meter.
3. Reinsert the test strip into the meter, pressing firmly without bending
the strip.
Test results are inconsistent or Control Solution test results are not within
the specified range.| 1. Not enough sample in the Test Strip.
2. Test strip or Control Solution has expired.
3. Test strip has been damaged due to heat or humidity.
4. System is not performing due to the environment being above or below
room temperature.| 1. Re-test with a new Test Strip and make sure that enough
sample has been applied.
2. Re-test with a new vial of Test Strip or new Control Solution
3. Perform a Control Solution test using a new Test Strip. If the results
are still out of range, replace with
| | new vial of Test Strips. 4. Bring the system to a room-temperature
environment and wait approximately 30 minutes before performing a new test.
The meter does not respond, and red LED lights up| System suspend| The meter
will recover to its default state in 10s after the system suspends
automatically. Please wait until the green LED remains lit for 3sec
Red LED flash 3sec after the test strip has been inserted into the meter|
Battery power is too low for use.| replace the battery
Red LED lights up 30sec after the test strip has been inserted into the meter|
An error occurred in the testing process| Connect the meter to the app to get
an error message and further information
Signs of potential physical and performance deterioration
If you encounter one of the following circumstances, stop using the meter and
contact iHealthlabs customer services
1. The device does not work; for example, the Android or iOS mobile device
can’t begin testing when the meter is connected with the Android or iOS mobile
device or when a test strip is inserted into the meter.
2. Discoloration of the meter casing or lancing device; for example, it is
difficult to read the labelling information.
3. Corrosion, crazing (any cracks), embrittlement, and/or cracking of the
meter casing or lancing device.
If you have questions or need assistance outside the operational days and
times, please contact your healthcare provider. If deterioration is observed,
please stop using and contact local customer services or place of purchase for
assistance, or toll free service hotline:
1-855-816-7705.
iHealth WIRELESS SMART GLUCO-MONITORING SYSTEM SPECIFICATIONS
Technical specifications
- Model: BG1S
- Machine size: 2.38’’ × 1.55’’ × 0.63’’ (60.5mm × 39.4mm × 16.1 mm)
- Measuring method: Amperometric technology using glucose dehydrogenase
- Result range: 50 mg/dL ~ 600 mg/dL (2.8 mmol/L ~ 33.3 mmol/L)
- Power source: DC 3.0V(CR2032)
- Wireless communication: Bluetooth V4.2 BLE Only Mode (EIRP: <3dBm) Frequency Band: 2.402-2.480 GHz
- Storage condition: Test Strips 39° F~86° F (4° C~30° C), Humidity 10% ~ 85% RH
- Storage condition: The meter -4°F~131° F (-20°C~55°C); Humidity 10%~ 80%RH
- Operating conditions: 50°F ~ 104°F (10° C ~ 40° C), Humidity 25%~80%RH
- Blood source: Fresh capillary whole blood
- Blood volume: Min. 0.7 microliter
- Life span: Five years
- Reference Values
Expected glucose values for people Without diabetes; Time of day| Glucose
Range
---|---
Fasting and before meals| < 100 mg/dL
2 hours after meals| < 140 mg/dL
Source: American Diabetes Association (Standard of Medical
Care in Diabetes – 2018. Diabetes Care, January 2018, vol. 41,
Supplement 1, S13 – S27).
Important information required by the FCC
This device complies with Part 15 of the FCC Rules. Its operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Changes or modifications not expressly approved by iHealth Labs Inc. would
void the user’s authority to operate the product.
NOTE: This product has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This product generates, uses, and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this product does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Radiofrequency radiation exposure Information:
FCC ID:SLRBG1S
IC:10913A-BG1S
This product com plies with Industry Canada IC: RSS-210. This product is
approved in accordance to RED directive. Hereby, Andon Health Co., Ltd.
declares that the BG1S is in co mpliance with the Radio Equipment Directive
(RED)
2014/53/EU. The full text of the EU declaration of conformity is available a t
the following internet address:
www.iHealthlabs.eu
Electromagnetic compatibility information
The Quality of the product has been proofed and complies with the requirements
of IEC 60601-1-2(electromagnetic compliance and tests). To avoid interferences
with a mobile phone we recommend to keep a distance of 3.25 m between the
mobile phone and the meter or to shut off the mobile phone.
EMI & EMS Compliance Table
Table 1 – Emission
Phenomenon | Compliance | Electromagnetic environment |
---|---|---|
RF emissions | CISPR 11 Group 1, Class B | Home healthcare environment |
Harmonic distortion | IEC 61000-3-2 Class A | Home healthcare environment |
Voltage fluctuations and flicker | IEC 61000-3-3 Compliance | Home healthcare |
environment
EMS Compliance Table
Table 2 – Enclosure Port
Phenomenon | Basic EMC standard | Immunity test levels |
---|
Home Healthcare Environment
Electrostatic Discharge| IEC 61000-4-2| ±8 kV contact
±2kV, ±4kV, ±8kV, ±15kV air
Radiated RF EM field| IEC 61000-4-3| 10V/m 80MHz-2.7GHz 80% AM at 1kHz
Proximity fields from RF wireless communications equipment| IEC 61000-4-3|
Refer to table 3
Rated power-frequency magnetic fields| IEC 61000-4-8| 30A/m 50Hz or 60Hz
Table 3 – Proximity fields from RF wireless communications equipment
Test frequency (MHz) | Band (MHz) | Immunity test levels |
---|
Professional healthcare facility environment
385| 380-390| Pulse modulation 18Hz, 27V/m
450| 430-470| FM, ±5kHz deviation, 1kHz sine, 28V/m
710| 704-787| Pulse modulation 217Hz, 9V/m
745
780
810| 800-960| Pulse modulation 18Hz, 28V/m
870
930
1720| 1700-1990| Pulse modulation 217Hz, 28V/m
1845| |
1970| |
2450| 2400-2570| Pulse modulation 217Hz, 28V/m
5240| 5100-5800| Pulse modulation 217Hz, 9V/m
5500| |
5785| |
WARNING:
①Use of this equipment adjacent to or stacked with other equipment should be
avoided because it could result in improper operation. If such use is
necessary, this equipment and the other equipment should be observed to verify
that they are operating normally.
② Use of accessories, transducers, and cables other than those specified or
provided by the manufacturer of this equipment could result in increased
electromagnetic emissions or decreased electromagnetic immunity of this
equipment and result in improper operation.
③Portable RF communications equipment (including peripherals such as antenna
cables and external antennas) should be used no closer than 30 cm (12 inches)
to any part of the BG1S, including cables specified by the manufacturer.
Otherwise, degradation of the performance of this equipment could result.
Warranty information
iHealthlabs Europe. (“iHealth”) warrants the iHealth Wireless Smart Glucose
Meter (the “Product”), and only the Product, against defects in materials and
the workmanship under normal use for a period of 3 years from the date of
purchase by the original purchaser (“Warranty Period”). Under this Limited
Warranty, if a defect arises and a valid claim is received by iHealth within
the Warranty Period regarding the Product, at its option and to the extent
permitted by law, iHealth will either (1) repair the Product using new or
refurbished replacement parts or (2) exchange the Product with a new or
refurbished Product. In the event of a defect, to the extent permitted by law,
these are the sole and exclusive remedies. iHealth is a trademark of iHealth
Labs Inc. “Made for iPod,” “Made for iPad,” and “Made for iPhone” mean that an
electronic accessory has been designed to connect specifically to the iPod,
iPad, and/or iPhone, respectively, and has been certified by the developer to
meet Apple performance standards. Apple is not responsible for the operation
of this device or its compliance with safety and regulatory standards. Please
note that the use of this accessory with the iPod, iPad, and/or iPhone may
affect wireless performance. iPod Touch, iPad, and iPhone are trademarks of
Apple Inc., registered in the U.S. and other countries.
Manufactured for iHealth Labs Inc. and health labs Europe.
USA:
iHealth Labs, Inc. www.iHealthlabs.com
120 San Lucar Ct. Sunnyvale, CA 94086, USA
1-855-816-7705 ( Mon.-Fri. 8:30 AM-5:30
PM PST, Monday to Friday except for holidays)
If you have questions or need assistance outside the operational hours and
days,
please contact your healthcare provider.
E-mail: support@iHealthlabs.com
Europe:
health labs Europe SAS
36 rue de Ponthieu, 75008, Paris, France
www.iHealthlabs.eu
Customer service: https://helpcenter.ihealthlabs.eu/hc/en-gb/requests/new or
menu Contact in App
If you have questions or need assistance outside the operational hours and
days, please contact your healthcare provider.
Please feedback to customer service if the app cannot be opened.
ANDON HEALTH CO., LTD.
No. 3 Jin Ping Street, Ya An Road, Nankai District, Tianjin 300190, China.
Phone number: +86-22-87611660
(98/79/EC)
Complies with the requirements of the European IVD Directive
FCC ID
This device complies with part 15 of the FCC Rules
Environmental Protection – Electrical products waste should not be disposed of
with household waste. Please recycle where facilities exist.
Check with your local authority or retailer for recycling advice.
IC statements:
Radiation Exposure Statement: This equipment complies with IC radiation
exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance 20cm between the
radiator & your body.
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: this device may not
cause interference, and this device must accept any interference, including
interference that may cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada RSS exemptes de licence
standard(s). Son fonctionnement est soumis aux deux conditions suivantes:
(1) cet appareil ne peut pas provoquer d’interferences, et (2) cet appareil
doit accepter toute interference, y compris cel les pouvant causer un mauvais
fonctionnement de (‘appareil.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil
numerique de la classe B est conforme a la norme NMB-003 du Canada.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>