iHealth Wireless Scale Lina User Manual

: June 6, 2024
: iHealth

Table of Contents

iHealth® Wireless Scale Lina
Read User Manual Online (PDF format)
Download This Manual (PDF format)

iHealth® Wireless Scale Lina

User Manual

WELCOME

Congratulations on your new iHealth Wireless Scale Lina with Bluetooth® Low Energy technology. This Scale tracks your weight and BMI, along with the free companion “iHealth MyVitals” app, can help you stay motivated and on track of your weight goals.

BOX CONTENTS

Your iHealth Wireless Scale Lina package contains:

1 iHealth Wireless Scale Lina
4 AAA batteries
1 Quick Start Guide
1 User Manual
4 foot pads

MOBILE DEVICE COMPATIBILITY

Works with the following devices:
iPhone 4S+
iPad 3+
iPad Mini+
iPad Air+
iPod Touch (5th generation)
Select Android devices

Requires iOS version 9.0+ or Android version 4.4+

Compatible devices are subject to change. For the latest compatibility list, go to www.ihealthlabs.com/support (for US) or http://www. ihealthlabs.eu (for EU).

COMPANION MOBILE APP

Scan the QR code to download the free “iHealth MyVitals” companion app or directly from the Apple App Store or the Google play. Follow the on-screen instructions to register and set up your iHealth ID.

qr-code

ACCESS IHEALTH CLOUD

Upon setting up your iHealth ID, you will also have access to a free, secure iHealth cloud account. Go to www.ihealthlabs.com(for US) or http://www.ihealthlabs.eu (for EU), then click on “Sign In” to access your cloud account from PC or Mac using your iHealth ID.

USING THE iHEALTH WIRELESS SCALE Lina

Install the batteries Open the battery compartment on the bottom of the Scale and install the four batteries.
First-time use For your first weigh-in, follow these steps to ensure the Scale and the app are connected and that the date and time synchronize correctly.

If you have an iOS device:
➊Enable the Bluetooth on your mobile device (Settings->Bluetooth ->On).

➋ Tap the Scale to turn it on.
➌ Launch the app to initiate the connection. The Bluetooth icon on your device will light up and stop flashing when a successful connection is established. You will also see the Bluetooth icon on your Scale light up. The Scale is now connected and ready for your weigh-in.

scale connected

3. Your next weigh-in Subsequent daily weigh-ins can be taken without being connected to your mobile device, as your weight data is stored in the Scale and uploaded to the app upon your next connection. Real-time weight results are viewable in the app if the Scale is connected to

your mobile device and the app is running when your weigh-in occurs. The Scale can store up to 200 weight measurements. When the memory is full, any new measurements will overwrite the oldest ones.

SCALE HANDLING & USAGE

The iHealth Wireless Scale Lina can measure weight up to 180 kg/400 lbs.
For best results, the Scale should be used on a flat, hard surface. Soft surfaces such as carpets or rugs may affect the accuracy of your reading.
if you wanna measure weight on a soft surfaces, please do it after you install the 4 foot pads.
The iHealth Wireless Scale Lina has an automatic shutdown feature to conserve battery power. The following scenarios will cause the Scale to go into automatic shutdown mode:
º 45 seconds after finishing a successful weigh-in.
º The battery level is too low to capture an accurate weight reading.

SOFTWARE UPDATES

From time to time, the Scale’s firmware will be updated to enhance performance. When a software update is available, a notification message will appear in the app. Complete the following steps to install the update:
➊ Follow the steps in the “First-time Use” section.
➋ You will see a notification message in the app asking for permission to proceed. Select “Yes”. ➌ The update will begin to download. You will see a cursor on the scale display moving from left to right. The scale will display “0.0” when the update is completed.

Software Update Troubleshooting

If the software update fails for any reason, you might experience one of the following:

An error message reading “Er 10” appears in the display area. In this case, the firmware of the Scale will automatically revert to factory settings. The Scale will count to 100 and then back to 0.0. This step requires no user action. When the Scale has finished counting down to 0.0, repeat steps 1-2 in Software Updates for firmware update.
The counting from 1 to 100 freezes. Reset the Scale by pressing the “Set” key on the back of the Scale next to the battery compartment and hold it for 8 seconds.

PRODUCT SPECIFICATIONS

Product name: iHealth Wireless Scale Lina
Model: HS2
Classification: Internally powered
Machine dimensions: 12.2″ x 12.2″ x 1.0″ (310 mm × 310 mm × 26.5 mm)
Weight: Approximately 3.9 lb (1750 g)
Measuring method: Automatic full electronic measurement
Power: 4×1.5V AAA batteries Battery life: Approximately 3 months when using two times a day.
Measurement range: Body Weight: 11 lb~400 lb / 5 kg~180 kg
Accuracy: Body Weight: ±1.1 lb / 0.5 kg (11 lb~110 lb / 5 kg~50 kg); ±1% (110 lb~400 lb / 50 kg~180 kg);
Wireless communication: Bluetooth V4.0 Class 2 Frequency Band: 2.400-2.4835 GHz Maximum output power: 5 dBm
Operating temperature: 41°F~104°F (5°C~40°C)
Operating humidity: 20~85% RH
Operating pressure: 86~106kPa
Storage and transport temperature: -4°F~131°F (-20°C~55°C)
Storage and transport humidity: 90% RH
Storage pressure: 50~106 kPa
Scale resolution: 0.1lb/0.1kg Note: These specifications are subject to change without notice.

SAFETY INFORMATION

Read all of the information in the User Manual and any other documents in the box before using the unit.

Please stand on the Scale, keep as still as possible until the reading displays.
Do not stand on the edge of Scale. The measurement may not be accurate and you may fall.
Do not use the Scale on a tiled or wet floor.
To avoid slipping, make sure the surface of the Scale is clean and dry before stepping onto it.
Treat your Scale with care. Do not drop it or jump on it. The Scale is designed to be stood on; misuse or abuse may break the electronic sensors, cause injury, or result in inaccurate measurements.
Never immerse the Scale in water. Clean the surface with a damp cloth.
Do not use the Scale on an uneven floor or soft surfaces such as carpets or rugs while weighing, as doing so may result in unreliable measurements.
To avoid damage as a result of battery leakage, remove the batteries if the Scale is not going to be used for 3 months or more.
Do not use or store near strong magnetic fields, such as microwave ovens.
The Scale may not perform accurately if it is stored or used outside the specified temperature and humidity ranges specified in the “Specifications”.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by iHealth Labs, Inc. invalidate the user’s warranty for this equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and receiver.
–Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician for help.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: This device may not cause interference, and This device must accept any interference, including interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

TROUBLESHOOTING

Issue| Possible Cause|

Troubleshooting Steps

---|---|---
Bluetooth icon on the Scale display won’t stop flashing.| Bluetooth connection failed.|

Make sure Bluetooth is enabled, the Scale is turned on and the app is running. If the problem persists, restart the mobile device and try again.

Scale display shows “Lo.”| Battery level is low.|

Change the batteries.

Scale displays shows “Er 0.”| The Scale failed to initialize.|

Remove the batteries, wait for one minute, then reinstall them.

Scale display shows “Er 1.”| Maximum weight has been exceeded.|

The maximum weight allowed is 400 lb/180 kg.

Scale displays “Er 2.”| The Scale can’t capture a steady reading.|

1. Allow the Scale to shut o completely before trying again.
2. Place feet on the center of glass platform and stand still.

Scale displays “Er 4.”| Bluetooth connection error.|

Reset the Bluetooth connection by turning it o and on in your mobile device setting.

Scale displays “Er 9.”| Scale memory access error.|

Remove the batteries, wait one minute, then reinstall.

Scale displays “Er10.”| Software update error.|

Refer to the “Software Update” section for instructions.

CARE & MAINTENANCE

Avoid high temperatures and irradiation.
If the Scale is stored stored at freezing point, allow it to resume to room temperature before use.
Do not attempt to disassemble the Scale.
Remove the batteries if the Scale is not going to be used for 3 months or more.
Clean the Scale with a soft damp cloth. Do not use abrasive or solvent-based cleaners, and never immerse it in water.
The device will maintain its safety and performance features for at least 3,000 measurements.

WARRANTY INFORMATION

iHealth Labs, Inc. (“iHealth”) warrants the iHealth hardware (the “Product”), and only the Product, against defects in materials and workmanship under normal use for a period of One year (US) or two years (EU). from the date of purchase by the original purchaser (“Warranty Period”). Under this Limited Warranty, if a defect arises and a valid claim is received by iHealth within the Warranty Period regarding the Product, at its option and to the extent permitted by law, iHealth will either (1) repair the Product using new or refurbished replacement parts or (2) exchange the Product with a new or refurbished Product. In the event of a defect, to the extent permitted by law, these are the sole and exclusive remedies. You can read our full return and warranty policy on our website by visiting www.ihealthlabs.com.
Made in China

EXPLANATION OF SYMBOLS ON UNIT
Refer to the User Manual
Warning
Please recycle where facilities exist. Waste electrical products should not be disposed of with household waste. Check with your local authority or retailer for recycling advice.
Manufacturer
Keep dry

Hereby, [iHealth Labs, Inc.], declares that this [HS2 Lina] is in compliance with the essential requirements and other relevant provisions of RED 2014/53/EU. RED 2014/53/EU declaration of conformity can be downloaded on the following link : https://www.ihealthlabs.eu/support/ certifications Manufactured by iHealth Labs, Inc. 120 San Lucar Ct., Sunnyvale, CA 94086, USA +1-855-816-7705 www.ihealthlabs.com
iHealthLabs Europe SARL
EC REP
3 Rue Tronchet,75008,Paris,France support@ihealthlabs.eu www.ihealthlabs.eu

Bluetooth® associated logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by iHealth Labs, Inc.is permitted under license. Other trademarks and trade names are those of their respective owners.