TCL LINKZONE 5G UW: User Guide for Mobile Hotspot

This user guide provides detailed instructions on how to use the TCL LINKZONE 5G UW Mobile Hotspot. The device comes with a touch screen, power button, USB-C port, LAN port, reset button, and status icons. The guide covers the setup process, including how to insert the battery, charge the device, and connect to the network. Users can connect to the network either through a wired or wireless connection. The guide also provides information on accessing advanced settings and using the TCL Connect App to control the device. Additionally, it explains how to reset the device to factory settings and provides resources for learning more about managing your account and using third-party services. This guide is an essential resource for anyone who wants to use the TCL LINKZONE 5G UW Mobile Hotspot effectively.

TCL LINKZONE 5G UW Mobile Hotspot

About your TCL LINKZONE 5G UW

1. Touch screen
   Navigate the screen using your finger.

2. Power button

3. To turn on, press and hold until screen welcome message appears.

4. To turn off, press and hold until Shutdown screen appears. Then tap ‘shutdown’.

5. Press and release to wake up the display.

6. USB-C port

7. Connect to a power supply using the included USB-C cable and wall adapter.

8. Connect to “On the Go” (OTG) Cable (sold separately) to recharge other accessories such as a smartphone or bluetooth headset.

9. LAN port
   Connect an Ethernet cable to a computer which provides secure connection to connected devices.

10. Reset button
    If your device does not respond or needs to be reset, insert a sharp object, such as a paper clip into this hole for 3 seconds.
    NOTE : All passwords will be reset to default settings.

Status icons

LED Guide

LED Status/Description

• Green Connected to home network
• Amber Roaming Network
• Red Not connected to network
• White Device is on

For a full list of definitions (LED may be blinking and other times solid color), see the User Manual at Verizon.com

Setting up TCL LINKZONE 5G UW

Your device has a Verizon 5G SIM card already installed.

If the SIM card must be replaced:

1. Open the back cover, remove the battery, and slide the SIM card out of the SIM Card Slot.
2. To reinstall it, align the cutout tab using the diagram and gently slide the card into the slot with gold metal side down.
3. Reinstall the battery.
4. Close the back cover.

NOTE : Only a Verizon Nano SIM card can be used.

1. Step 1: Insert the Battery
   To Install the battery:

2. Align the metal contacts with the pins inside the battery compartment.

3. Press the battery down until it properly sits in place.

4. Press the back cover into place by aligning the tabs. It only fits one way

5. Step 2: Charge the TCL LINKZONE 5G UW

6. Connect one end of a USB-C cable to the device and the other end to a wall charger.

7. Insert the wall charger into AC power source and charge LINKZONE for 2 hours

Using TCL LINKZONE 5G UW

Turn your LINKZONE on/off

1.  Press and hold the power button to turn on your LINKZONE. When the display screen lights up, remove  your finger from the button.
2. Following the wakeup animation, select English or Spanish language, and then tap on the Home screenicons to familiarize yourself with the menu and features of your LINKZONE.
3. A quick press of the power button will turn on the display screen and wake up the device.
4. To turn LINKZONE off, press and hold the power button. Then tap “Shutdown” on the touchscreen to power down the device, or tap “Restart” to power cycle your device

Connect to LINKZONE network
You have two options to connect your LINKZONE to the network.

1. Wired Connection using either option below:
2. Connect one end of an Ethernet cable into the LAN port on the side of LINKZONE and the other end to your computer.
3. Connect the LINKZONE to your computer using the provided USB-C cable.
4. Wireless Connection:
5. Tap “Wi-Fi Name/Password” on the LINKZONE Home Screen. Open Settings on your wireless device and turn on Wi-Fi. Select the network name (SSID) and enter the password. Your device will connect to the wireless network.
6. Alternate QR code method: Scan the QR code on the touchscreen using the scanner symbol in your smartphone on the password sign-in page. The device will connect to the wireless network

NOTE : The Wi-Fi name and default passwords are also printed on the label underneath the battery.

Access advanced settings
You can access advanced settings and manage your LINKZONE network using the touchscreen. The Home screen displays the information for your network. Tap Menu to view the Wi-Fi status, manage connected devices, change settings, and update software. To configure more settings, open a web browser on the connected device, and log in to the Admin website (See the Admin website and login password on the label beside the battery inside your LINKZONE.)

Using TCL Connect App

You can also use TCL Connect App to control your TCL LINKZONE 5G UW.

1. Download the TCL Connect App using one of the following two methods:
2. Scan the QR code printed on the box to download TCL Connect app.
3. Download it from Google Play (running on Android 5.0 or higher) or App Store (running on iOS 11.0 or higher).
4. After you have downloaded the TCL Connect App to your smartphone:
5. Open TCL Connect App.
6. Tap on the TCL-MW513U symbol.
7. Follow the on-screen instructions to complete the login process.
8. Use the TCL Connect app to change settings, monitor usage and control your LINKZONE.

NOTE : Admin password is provided on the label underneath the battery. Write down the password and keep in a safe place away from the Linkzone device.

Resetting TCL LINKZONE 5G UW

NOTE: Resetting your LINKZONE will disconnect devices and reset network names and passwords.

Reset your LINKZONE to factory settings using one of the following two methods

1. Use a sharp object such as a paper clip end to press into the hole marked “RESET” on the side of LINKZONE for 3 seconds.
2. Tap on the LINKZONE screen, and navigate to Menu > Settings > Factory Reset

Learning more

• Visit verizonwireless.com/support
• Download a User Guide from verizonwireless.com/support or call 800.922.0204 to order a copy.
• Spanish User Guide can also be found from www.verizonwireless.com/support

Managing your account

• My Verizon Mobile app Manage your account, track your usage, edit account information, pay your bill and more. International travel
• For features and rates when traveling outside the US, visit verizonwireless.com/international
• Customer service Call 1.800.922.0204 Twitter @VZWSupport

Additional information

Your wireless device and third-party services Verizon is the mobile carrier associated with this wireless device, but many services and features offered are provided by or in conjunction with third parties. Verizon is not responsible for your use of this device or any non-Verizon applications, services and products, including any personal information you choose to use, submit or share with others. Specific third-party terms and conditions, terms of use and privacy policies apply. Please review carefully all applicable terms, conditions and policies prior to using this wireless device and any associated application, product or service. © 2022 Verizon Wireless. All Rights reserved English-CJB7260LCAAA Printed in China

Specifications

Product Specification

|

Description

---|---

Model

|

TCL LINKZONE 5G UW Mobile Hotspot

Features

|

Touch screen, power button, USB-C port, LAN port, reset button, and status icons

Network

|

Verizon 5G SIM card already installed, only a Verizon Nano SIM card can be used

Battery

|

Removable battery

Charging time

|

2 hours

Connectivity

|

Wired or wireless connection

Wireless Connection

|

Wi-Fi Name/Password, QR code method

Advanced Settings

|

Accessed through touchscreen or web browser on connected device

TCL Connect App

|

Available for download on Google Play or App Store

Reset

|

Factory reset using reset button or touchscreen menu

Additional Information

|

Third-party services and products available, specific terms and conditions apply

FAQ’s

What are the status icons on the TCL LINKZONE 5G UW Mobile Hotspot and what do they mean?

The status icons on the TCL LINKZONE 5G UW Mobile Hotspot are LED lights that indicate the device’s status. A green LED light indicates that the device is connected to a home network, an amber LED light indicates that the device is roaming, a red LED light indicates that the device is not connected to a network, and a white LED light indicates that the device is turned on.

How do I turn on/off the TCL LINKZONE 5G UW Mobile Hotspot?

To turn on the TCL LINKZONE 5G UW Mobile Hotspot, press and hold the power button until the welcome message appears. To turn off the device, press and hold the power button and then tap “Shutdown” on the touchscreen to power down the device.

How do I connect to the network using the TCL LINKZONE 5G UW Mobile Hotspot?

You can connect to the network either through a wired or wireless connection. For a wired connection, connect one end of an Ethernet cable into the LAN port on the side of LINKZONE and the other end to your computer or connect the LINKZONE to your computer using the provided USB-C cable. For a wireless connection, tap “Wi-Fi Name/Password” on the LINKZONE Home Screen, open Settings on your wireless device and turn on Wi-Fi. Select the network name (SSID) and enter the password. Your device will connect to the wireless network.

How do I access advanced settings on the TCL LINKZONE 5G UW Mobile Hotspot?

You can access advanced settings and manage your LINKZONE network using the touchscreen. Tap Menu to view the Wi-Fi status, manage connected devices, change settings, and update software. To configure more settings, open a web browser on the connected device, and log in to the Admin website (See the Admin website and login password on the label beside the battery inside your LINKZONE.)

How do I reset the TCL LINKZONE 5G UW Mobile Hotspot to factory settings?

You can reset your LINKZONE to factory settings using one of the following two methods: use a sharp object such as a paper clip end to press into the hole marked “RESET” on the side of LINKZONE for 3 seconds or tap on the LINKZONE screen, and navigate to Menu > Settings > Factory Reset.

How do I use the TCL Connect App to control my TCL LINKZONE 5G UW Mobile Hotspot?

To use the TCL Connect App to control your TCL LINKZONE 5G UW Mobile Hotspot, download the app from Google Play (running on Android 5.0 or higher) or App Store (running on iOS 11.0 or higher). Open the app, tap on the TCL-MW513U symbol, and follow the on-screen instructions to complete the login process. Use the TCL Connect app to change settings, monitor usage, and control your LINKZONE.

How do I manage my account for my TCL LINKZONE 5G UW Mobile Hotspot?

You can manage your account for your TCL LINKZONE 5G UW Mobile Hotspot using the My Verizon Mobile app. The app allows you to manage your account, track your usage, edit account information, pay your bill, and more. For features and rates when traveling outside the US, visit verizonwireless.com/international. You can also call customer service at 1.800.922.0204 or contact them on Twitter @VZWSupport.

What should I do if my TCL LINKZONE 5G UW Mobile Hotspot does not respond or needs to be reset?

If your device does not respond or needs to be reset, insert a sharp object, such as a paper clip into the reset button hole for 3 seconds. All passwords will be reset to default settings.

References

• Verizon: Wireless, Internet, TV and Phone Services | Official Site
• International Phone Plans - Verizon
• Verizon Support - Mobile & Home

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