Mirabella 42909026 Genio Wi-Fi Pet feeder with HD camera User Guide
- June 9, 2024
- Mirabella
Table of Contents
Mirabella 42909026 Genio Wi-Fi Pet feeder with HD camera
What’s included
Product Details
INSTALLATION INSTRUCTION
Install the APP and register Account
For the best experience, download the “Mirabella Genio” app to your smartphone
from App Store or Google Play, the Genio app icon will be displayed after
installed successfully
Safety & Warnings, please read before using the pet feeder
- Only suitable for indoor use.
- Do not drop anything other than dry pet food into the food hopper. Failure to do so may cause malfunction.
- It is recommended the pet feeder be placed in a corner or up against a wall.
- Please shield or organise the power cord well to prevent your pet from biting the cable which can cause electric schock.
- Do not disassemble or modify the device yourself.
- This feeder is only suitable for dry food and is not suitable for wet food.
- This feeder is suitable for cats or small to medium-size dogs.
- The pet food’s shape and density will cause some deviations from the food hopper’s capacity and the feeding unit’s quantity.
- After each fill-up of the hopper, the portions may be different for the initial feeding. It is recommended to calibrate the feeder manually. (Click the manual feeding button until food is dispensed).
Pet Feeder Installation
-
Power on the feeder
Unbox and connect the Micro USBcable to the power input port at thebottom the feeder, then connect A/Cadapter to a wall outlet. -
Bowl mounting
Slide the bowl into the feeder’s outlet. -
Fill hopper with food
Pour food into the hopper and fill it. -
Lid releasing
Press the release key to lift up the lid. -
Close the lid
Press down to close the lid -
Manual feeding
Short press the manual feeding button to feed instantly.(Default quantity is one portion, customizable through App.)
Pairing the smart device using Mirabella Genio App
-
Remove the pet feeder from the box, connect the adaptor to the pet feeder and plug adaptor into your wall socket.
-
Wait for the Wi-Fi status LED light start blinking slowly along with a start up sound (like windows start up sound). This can take a few minutes
If the Wi-Fi status LED did not blink when the pet feeder was turned on, press and hold the manual feeding button until you hear the reset /start-up sound and the Wi-Fi status light begins to blink. -
Launch Mirabella Genio APP, tap on +, then choose Security & Sensor, select Genio Pet Feeder
After connected to SmartLife_XXXXX, return back to Genio app and follow the in
app instruction to complete the network pairing process. 
Pet Feeder usage Tips (The interface may change subject to software updates)
FAQ
Food Status indicator light:
What does it mean when it is blinking red?
You have less than 20% food left in the hopper, ensure to refill
What does it mean when it is sold red?
The pet feeder is out of food, please refill immediately
How to connect pet feeder to another router?
Go to the pet feeder’ settings page, look for “remove device” Remove it and
reset the pet feeder and pair it again through the app.
Poor performance, taking long time to load the live footage?
Please check the Wi-Fi signal, if it is less than 65%, you will need to
consider changing the pet feeders location or improving your modem/router
Pet feeder went offline and doesn’t reconnect back online by itself?
Go to the pet feeder’ settings page, look for “remove device” Remove it and
reset the pet feeder and pair it again through the app.
Followed the pairing process, went to 100% and received error ‘Cannot find Device’?
- Disable the 5GHz network or create a Guest 2.4GHz account in your router settings. Contact your service provider for further details
- Ensure Wi-Fi LED indicator light is blinking slowly
- Ensure phone is on the 2.4GHz Wi-Fi network and not 4G mobile data or 5GHz
- Mirabella International
- Mirabella Drive
- Tullamarine VIC. 3043 Australia
- P.O. Box 319, Tullamarine VIC. 3043 Australia t: 1800 636 528 e: genio@mirabella.com.au