ADEMCO VISTA 10S Fire Alarm User Manual
- June 9, 2024
- Ademco
Table of Contents
- VISTA 10S Fire Alarm
- SYSTEM OVERVIEW
- ABOUT THE CONSOLES
- FUNCTIONS OF THE CONSOLE
- SECURITY CODES
- ENTRY/EXIT DELAYS
- CHECKING FOR OPEN ZONES
- BYPASSENG PROTECTION ZONES
- ARMING PERIMETER ONLY
- DISARMING THE SYSTEM AND SILENCING ALARMS
- EXUT ALARMS
- CHIME MODE
- PANIC KEYS
- OUTPUT RELAY OPT!ONS
- TESTING THE SYSTEM
- TROUBLE CONDITIONS
- Power Failure
- FIRE ALARM SYSTEM
- FIRE ALARM SYSTEM IF INSTALLED
- EMERGENCY EVACUATION
- QUICK GUIDE TO ALARM SYSTEM FUNCTIONS
- SUMMARY OF AUDIBLE/VISUAL NOTIFICATION (A-HA DISPLAY CONSOLES)
- PROTECTION ZONES LIST
- CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT
- SERVICING INFORMATION
- ADEMCO ONE YEAR LIMITED WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Security System
User’s Manual
via30+, VISTA 10,411lXM
VISTA 10S Fire Alarm
This manual is a step-by-step guide that will aquaint you with the system’s
features and benefits. It defines the components and their functions,
describes their operation, and instructs you with normal and emergency
procedures.
Keep this manual in a convenient place so that you can refer to it as
necessary.
SYSTEM OVERVIEW
GeneraI
Congratulations on your ownership of an Ademco Security System. You’ve made a
wise decision in choosing it, for it represents the latest in security
protection technology today, including microcomputer technology to monitor all
system status. Ademco is the world’s largest manufacturer of security systems
and millions of premises are protected by Ademco systems.
Basically, this system offers you three forms of protection: burglary, fire
and emergency. Your system may consist of at least one console which provides
full control of system operation, various sensors such as motion detectors and
door and window sensing devices, plus a selected number of strategically
placed smoke or combustion detectors designed to provide early warning in case
of fire. Your system may also have been programmed to automatically transmit
alarm or status messages over the phone lines to a central alarm monitoring
station.
All system functions are controlled by your console(s), which are described in
the next section, ABOUT THE CONSOLES.
Zones
Your system’s sensing devices have been assigned to various “zones”. For example, the sensing device on your Entry/Exit door may have been assigned to zone 06, sensing devices on windows in the master bedroom to zone 10, and so on. These zone numbers will appear on the display when an alarm or trouble condition occurs.
Burglaty Protection
The burglary protection portion of your system must be turned on or “armed”
before it will sense burglary alarm conditions and sound an alarm. Your system
can be armed in one of four modes: STAY, AWAY, INSTANT and MAXIMUM. Refer to
the ARMING THE SYSTEM sections for instructions in using these modes of
operation.
Your system also provides a CHIME mode for alerting you to the opening and
closing of doors and windows while the system is disarmed.
Fire Protection
T he fire protection portion of your security system (if used) is always on and will sound an alarm if a fire condition is detected. Refer to the F/RE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from your house.
Alarms
when an alarm occurs, both the console and external sounders will sound, and a message at the console will identify the zone(s) causing the alarm. In addition, if your system is connected to a central monitoring station, an alarm message will be sent. To stop the alarm sounding, you simply disarm the system.
Memory Of Alarm
When an alarm or trouble condition occurs, the console displays the number(s) of the zone(s) that caused the problem, and displays the type of alarm or trouble (ex. FIRE, ALARM, CHECK). The display remains until it is cleared by entering the OFF sequence (security code + OFF key) twice.
Phone Access & Voice Response Capability **
**
If your system includes a voice module it will permit you to access the system via a Touch-tone phone, either on-premises or by call-in when away. The phone access feature will enable you to determine the status of the system and perform most system commands (including arming and disarming) over the phone.
ABOUT THE CONSOLES
General
Your consoles allow you to control all system functions. The consoles feature
a telephone style (digital) keypad and a Liquid Crystal Display (LCD) which
shows the nature and location of all occurrences.
The consoles feature a built-in sounder which emits alarm sounds during alarm
conditions and produces warning tones during entry (and exit, if so
programmable) delay periods. The sounder also provides acknowledgement tones
when keys are pressed, and confirmation tones for successful command entries.
Console Styles
There are two basic styles of consoles, A and B, either of which may have been used in your system (see page 7 ). Although different in appearance, both styles are functionally the same. The keypads on style B consoles are located behind a flip-down cover which can be removed, if desired,
Console Displays
There are two basic types of console displays, Alpha and Fixed-Word, either of which may have been used in your system.
- Alpha Console Displays feature a 2-line, 32 character alphanumeric Liquid Crystal Display (LCD) which can display the nature and location of all occurrences in friendly English.
- Fixed-Word Console Displays are functionally similar to the Alpha Consoles, except that their LCD display uses pre-designated (fixed) words to identify the nature and location of occurrences. Words displayed on all FixedWord consoles are the same, except that their location in the display window will vary with various models.
Unless stated otherwise, all commands and procedures described herein apply equally to all consoles.
Fixed-Word Console Displays
AWAY | All burglary zones, interior & perimeter, are armed. |
---|---|
STAY | Perimeter burglary zones, such as windows and doors are armed. |
INSTANT | Perimeter burglary zones armed and entry delay is turned off. |
BYPASS | One or more burglary protection zones have been bypassed. |
NOT READY | Appears when burglary portion of the system is not ready for arming |
(due to one or more open protection zones).
READY| The burglary portion of the system is ready to be armed.
NO AC| Appears when AC power has been cut off.
System is operating on backup battery power.
AC| Appears when AC power is present.
CHIME| Appears when the CHIME feature is ON.
BAT| Low system battery (if no zone number is shown), or Low battery condition
in a wireless sensor
(if zone number is also shown).
ALARM| Appears when an intrusion has been detected and the system is armed
(also appears during a Fire alarm). Accompanied by the ID #of the zone in
alarm.
CHECK| Appears when a malfunction is discovered in the system at any time or
if a fault is detected in a FIRE zone at any time or in a
DAY(Trouble)/NIGHT(Alarm) burglary zone during a disarmed period. Accompanied
by a display of zone number in trouble.
FIRE| Appears when a fire alarm is present. Accompanied by a display of the
zone # in alarm.
TYPICAL
FIXED-WORD DISPLAYS
FUNCTIONS OF THE CONSOLE
SEE TYPICAL CONSOLE ON NEXT PAGE
-
DISPLAY WINDOW: Displays protection zone ID and system status messages.
-
1 OFF KEY: Disarms burglary portion of the system, silences alarms and audible trouble indicators. and clears visual display after problem’s correction.
-
AWAY KEY: Arms the entire burglary system, perimeter and interior.
-
STAY KEY: Arms perimeter portion of burglary system only. Interior protection is not armed, which movement within premises without causing alarm
-
MAXIMUM KEY: Arms in manner similar to AWAY mode, but without the entry delay feature! thus providing maximum protection. An alarm Will occur immediately upon opening any protection point, including the main door.
-
TEST KEY: Tests the system and alarm sounder if disarmed. Refer to TESTING THE SYSTEM section for test procedures.
-
BYPASS KEY: Removes individual protection zones from being monitored by the system.
-
INSTANT KEY: Arms in manner similar to STAY mode, but without the entry delay feature. Entering via the entry/exit door will cause an instant alarm.
-
CODE KEY: Used to assign additional user codes for other users of the system.
-
CHIME KEY: Turns CHIME mode on and off. When on, the opening of windows or doors while the system is disarmed will sound 3 beeps at the keypad(s).
-
READY KEY: Displays all open protection zones.
-
KEY: “Quick Arm” key permits ARMING of the system without use of a security code (if so programmed).
-
KEYS O-9T: Used to enter your security code(s).
-
READY INDICATOR: (GREEN) Lit when the system is ready to be armed (no faults present). While the system is disarmed, this indicator will go on and off as protection zones are closed and opened.
Note: On some consoles there is, instead, a POWER INDICATOR (GREEN) which is lit when AC power is ore sent. If the indicator is off, the system may stile be operating, but on its backup batie power. See Power Failure in TROUBLE CON8ITIONS section. -
ARMED INDICATOR: (RED) Lit when the s stem has been armed (STAY, AWAY, INSTANT or MAXIMUM ).
-
INTERNAL SOUNDER: The built-in console sounder mimics the alarm sounder during alarms, and will also “beep” during certain s stem functions (see SUMMARY OF AUDILE/ VISUA NOTIFICATION.
-
EMERGENCY (PANIC) KEYS: Individual keys A, B, and C (key D not used). On some consoles, these keys are not present and other keys may be available for emergency functions.
For further information, refer to the PANIC KEYS section.
Note: Keys through each perform their associated companion functions (OFF, AWAY, STAY, etc.) when preceded by an entry of the security code (as described later)
TYPICAL ALPHA CONSOLE
Fixed-Word Consoles are functionally similar, except for screen displays.
IMPORTANT: When entering codes and commands, sequential key depressions must be made within 2 seconds of one another. If 2 seconds elapses without a key depression, the entry is aborted and must be repeated from its beginning,
SECURITY CODES
General
At the time of installation, your installer programmed a personal four-digit Master code, known only to you and yours. This code is used to perform most system functions, including arming and disarming of the system. As an additional safety feature, temporary user codes can be assigned (see next page) for use by those not having a need to know the Master code. Note that the Master code remains in effect even when other user codes are assigned.
Duress Code
This feature is intended for use when you are forced to disarm or arm the
system under threat. When used, the system will act normally, but can silently
notify the central station of your situation, if that service has been
provided.
The Duress code is the same as vour user code. except that the last digit is
increased bv one.
For example: If the normal security code is “1 2 3 4”, the Duress security
code is “1 2 3 5”.
Important:
- This code is useful only when connected to a central station.
- User codes that end in “9” (ex. 6349) cannot activate a duress alarm (i.e., 6350 is not a duress alarm code).
Quick Arming
If your system supports “Quick Arming”, the “#” key can be pressed in place of the security code when arming the system. The security code is always required, however, when disarming the system.
To Assign, Change, or Delete User Codes
- Enter your Master code and press the CODE key,
- Enter single-digit User Number for whom a code is to be assigned, changed, or deleted.
- If assigning or changing a user’s code, enter the desired 4-digit code for use by that User Number. The console will beep once. /f deleting a user’s code, perform steps 1 and 2 and then stop. In a few moments the console will beep once, indicating that the existing code has been deleted.
Important:
-
Instruct other users to enter their codes carefully to avoid accidentally entering the Duress code. If desired, other users can be assigned a code
ending in “9”, to prevent accidental Duress code entry. -
Temporary users should not be shown how to use any system function they do not need to know (e.g., bypassing protection zones).
-
Be sure user codes do not conflict with any Duress code.
Voice Module
If your system includes a voice module it will permit you to access the system via a Touch-tone phone, either on-premises or by call-in when away. You can:
- Receive voice messages over the phone regarding system status.
- Arm and disarm the system and perform most function commands.
Complete information regarding the use of this feature is provided in a separate manual: Phone Access User’s Guide that accompanies the voice module.
Notes:
- To turn off an alarm (with any system), enter: Security Code + [l/OFF] key.
- The “CALL-IN TAMPER” (“Cl”) console display and logic described in the guide is not present in your system.
- The Relay Command Mode described in the guide is not active with your system, but output relay actions may still be controlled if installer-programmed.
ENTRY/EXIT DELAYS
General Information
Your system has preset time delays, known as exit delay and entry delay. When
you arm your system, exit delay gives you time to leave through the entry/exit
door without setting off an alarm. Entry delay gives you time to disarm the
system when you reenter through the entry/exit door. The system must be
disarmed, however, before the entry delay period ends, or an alarm will occur.
The console will beep slowly during the entry delay period, reminding you to
disarm the system,
You can also arm the system with no entry delay at all by using either INSTANT
or MAXIMUM arming modes. These modes can provide greater security while you
are sleeping or while you are away for extended periods of time.
Exit Delay Alerting Sound
If available for your system, and if so-programmed by your installer, when arming AWAY (see page 18) or MAXIMUM (see page 19), slow beeps will sound from the console during exit delay, turning to fast beeps during the final five seconds of the delay time. –
See your installer for your delay times and record them here:
Exit Delay: seconds Entry Delay: seconds
CHECKING FOR OPEN ZONES
Using the READY Key
Before arming your system, all protected doors, windows and other protection
zones must be closed or bypassed (see 13YPASS//VG PROTECT/ON ZONES section),
otherwise the console will display a “Not Ready” message, and if your console
has a READY indicator light, it will not be lit.. The READY (~) key can be
used to display all faulted zones, making it easier for you to secure any open
zone.
To display faulted zones, simply press and release the READY (+f) key (do not
enter code first), Secure or bypass the zones displayed before arming the
system.
A “Ready” message will be displayed when all protection zones have been either
closed or bypassed and the console’s READY indicator light (if present) will
be lit.
TO DISPLAY OPEN ZONES, PRESS THE READY KEY.
BYPASSENG PROTECTION ZONES
Using the 6 BYPASS Key
This key is used when you want to arm your system with one or more zones intentionally unprotected. The system must be disarmed first.
- Enter your security code and press the BYPASS key.
- Enter zone number(s) for the zone(s) to be bypassed (e.g., 06, 10, 13, etc.). Single digit zone numbers must be preceded by a zero (e.g. 05, 06).
- When finished, the console will momentarily display a “Bypass” message for each bypassed zone number. Wait for these zones to be displayed, to confirm their bypass.
- Arm the system as usual.
Bypassed zones are unprotected and will not cause an alarm if violated while your system is armed.
TO BYPASS ZONES:
- ENTER CODE.
- PRESS BYPASS KEY.
- ENTER ZONE Nos.
- WAIT FOR BYPASSED ZONES TO BE DISPLAYED.
- ARM SYSTEM AS USUAL.
Quick Bypass
If your system supports “Quick Bypass”, it allows you to easily bypass all
open (faulted) zones without having to enter zone numbers individually. This
feature is useful if, for example, you routinely leave certain windows open
when arming at night.
To use this feature, enter your security code, press the BYPASS key, then
stop. In a few moments, all open zones will be displayed along with a “Bypass”
message. Wait for all bypassed zones to be displayed, then arm the system as
usual.
SYSTEM CAN NOW BE ARMED WITH ZONE(S) BYPASSED.
ARMING PERIMETER ONLY
WITH ENTRY DELAY ON
Using the 3 STAY Key Use this key when you are staying inside, but expect
someone to use an entry/exit door later.
- Enter ybur security code and press the STAY key.
- The console beeps three times and displays the armed message. The red ARMED indicator lights.
- The system arms. An alarm sounds immediately if a protected perimeter window or non-entry/exit door is then opened, but you may otherwise move freely throughout the premises.
Later arrivals can enter through an entry/exit door without causing an alarm, but they must disarm the system within the entry delay period to avoid sounding an alarm.
THE STAY KEY ARMS THE PERIMETER, BUT ALLOWS USE OF THE ENTRY/EXIT DOOR.
Using the 7 INSTANT Key Use this key when you are staying inside and do not expect anyone to use an entry/exit door.
- Enter your security code and press the INSTANT key.
- The console beeps three times and displays the armed message. The red ARMED indicator lights.
- The system arms. An alarm’ sounds immediately if any protected perimeter door or window is opened, but you may otherwise move freely throughout the premises.
An alarm sounds immediately if anyone opens an entry/exit door.
THE INSTANT KEY ARMS THE PERIMETER (INCLUDING THE ENTRY/EXIT DOOR), WITH NO ENTRY DELAY.
Using the 2 AWAY Key
-
Use this key when no one will be staying inside.
Enter your security code and press the AWAY key. -
The console beeps twice and displays the armed message, The red ARMED indicator lights.
-
You may leave through an entry/exit door during the exit delay period without causing an alarm.
After exit delay, the system arms and sounds an alarm immediately if a protected window or non-entry/exit door is then opened, or if any movement is detected inside your premises.
You may reenter through an entry/exit door, but must disarm the system within the entry delay period to avoid an alarm.
THE AWAY KEY ARMS THE ENTIRE SYSTEM (INTERIOR AND PERIMETER), BUT ALLOWS USE OF THE ENTRY/EXIT DOOR.
Using the 4 MAXIMUM Key
Use this key when the premises will be vacant for extended periods of time
such as vacations, etc., or when retiring for the night and no one will be
moving through protected interior areas.
- Enter your security code and press the MAXIMUM key.
- The console beeps twice and displays the armed message. The red ARMED indicator lights.
- You may leave through an entry/exit door during the exit delay period without causing an alam.
After exit delay, the system arms and sounds an alarm immediately if any protected door or window is opened, or if any movement is detected inside your premises.
An alarm sounds immediately, when someone reenters.
THE MAXIMUM KEY ARMS THE ENTIRE SYSTEM (INCLUDING THE ENTRY/EXIT-DOOR WITH NO ENTRY DELAY).
DISARMING THE SYSTEM AND SILENCING ALARMS
Using the 1 OFF Key The OFF key is used to disarm the system and to sounds. silence alarm and trouble
To Disarm the System
Enter your securitv code and Dress the OFF kev. The “Ready” message will be
displayed, and the console will emit a single tone to confirm that the system
is disarmed.
To Silence a Burglary Alarm
SEE IMPORTANT NOTE AT LEFT!
Enter your security code and mess the OFF kev to silence the alarm (or warning
tones of a Memory of Alarm). Note the zone in alarm on the console display,
and make that zone intact (close door, window, etc.). Now enter the security
code plus OFF sequence again to clear the console’s Memory of Alarm display.
If the display will not clear and does not provide a “Ready” message, notify
the alarm agency.
To Silence a Fire Alarm simdypress the OFF key (the security code is not
needed to silence FIRE alarms). TO then clear the console’s Memory of Alarm
display, enter your security code and press the OFF key. See page 29 for
additional fire alarm information.
See the SUMMARY OF AUDIBLE/VISUAL NOTIFICATION section for information which
will help you to distinguish between FIRE (lnterrupted/pulsed) and BURGLARY
(Continuous/Steady) alarm sounds.
EXUT ALARMS
Exit Alarm Warning Displays and Sounds
Your system may support and have been programmed for this feature. When arming, if an exit or interior zone contains a fault during closing at the time the exjt cfe/ay ends, the alarm sounder and console sound continuously to alert you that an unwanted alarm can be prevented if you take action:
- If you disarm the system during the entry delay period that wili immediately Mow, the sound stops. The console displays “CANCELLED ALARM “or “CA” as well as a zone indication. No messaae is transmitted to the central station.
- If the system k NOT disarmed during the immediately following entry delay period, ‘the sounds continue until the-system is disarmed (or alarm sounder timeout occurs). The console displays “EXIT ALARM” or “EA” as well as a zone indication. An “exit alarm” message will be sent to the central station.
Note: The latter “EXIT ALARM” conditions also result if an alarm from an exit or interior zone occurs within two minutes after the end of an exit delay. In any of the above cases, a second OFF sequence (security code + OFF key) will clear the console display.
CHIME MODE
Your system can be set to alert you to the opening of a door or window while
it is disarmed by using CHIME mode. When activated, three tones will sound at
the Console whenever a door or window is opened. Pressing the READY key will
display the open protection points.
To turn Chime Mode on, enter the security code and press the CHIME key. The
CHIME message will appear.
To turn Chime Mode off, enter the security code and press the CHIME key again.
The CHIME message will disappear.
PANIC KEYS
Using Panic Keys (for manually activating silent and/or audible alarms)
- If connectedto central station.
Your system may have been programmed to use special keys or combinations of
keys to manually activate emergency (panic) functions. The functions that
might be programmed are: Silent Emergency, Audible Emergency, Personal
Emergency, and Fire.
A silent emergency sends a silent alarm signal to the central station’, but
there is no audible alarm or visual display.
An audible emergency sends a signal to the central station and sounds a loud,
steady alarm at your console(s) and at any external sounders that may be
connected (ALARM plus a zone number is also displayed).
A personal emergency alarm sends an emergency message to the central station
and sounds at console(s), but not at external bells or sirens.
A fire alarm sends a fire alarm message to the central station* and uniquely
sounds at console(s) and external bells and sirens (FIRE plus a zone number is
also displayed).
Also see Duress Code feature on page 10.
SEE YOUR INSTALLER AND NOTE HERE THE KEY(S) & FUNCTION(S) FOR PROGRAMMED YOUR SYSTEM
• KEYS[A],[B], AND[C]ARE NOT PRESENT ONALLCONSOLES.
• KEY[D], IFPRESENTONYOUR CONSOLE, ISNOTACTIVE HERE,
OUTPUT RELAY OPT!ONS
Programmed Actions (in response to zone activitv or manual entries)
Ask your installer to provide information on any special system actions that
have been programmed during installation.
ACTION | STARTED BY | STOPPED BY |
---|---|---|
TESTING THE SYSTEM
Using the 5 TEST Key
The TEST key puts your system into Test mode, which allows each protection point to be checked for proper operation.
-
Disarm the system and close all protected windows, doors, etc. The console’s READY message should be displayed and the READY indicator (if present) should be lit.
-
Enter your security code and press the TEST key.
-
With some systems, as the Test mode is entered, the external siren or bell will sound for one second and then turn off. With other systems, this sound will occur, instead, as each zone is faulted in the following steps.
Each time a protection zone is faulted, the console sounds 3 beeps. The console will sound a single beep every 40 seconds as a reminder that the system is in the test mode. If these sounds do not occur, call for service immediately. 4. -
Open and close each protected door and window in turn and listen for the required sounds The identification of each faulted protection point should appear on the display.
-
Walk in front of any interior motion detectors (if used) and listen for the required sound as movement is detected. The identification of the detector should appear on the display when it is activated.
A/ofe: Wireless PIR (Passive Infrared) units will send signals out only if they have been inactive for 3 minutes. -
Follow the manufacturer’s instructions to test all smoke detectors, to ensure that all are functioning properly. The identification of each detector should appear on the display when each is activated.
-
After all protection points have been checked and restored, there should be no zone identification numbers displayed. If a problem is experienced with any protection point (no confirming sounds, no display), CALL FOR SERVICE IMMEDIATELY.
-
Turn off the Test mode by entering the security code and pressing the OFF key.
TROUBLE CONDITIONS
“Check” and “Battery” Displays
The word CHECK on the console’s display, accompanied by a “beeping” at the
console, indicates a trouble condition in the system.
To silence the beeping for these conditions, press any key.
-
A display of “CHECK” and one or more zone numbers indicates that a problem exists with the displayed zone(s) and requires your attention.
If the CHECK display relates to a fire zone, CALL FOR SERVICE IMMEDIATELY. Determine if the zone(s) displayed are intact and make them so if they are not. If the problem has been corrected, the display can be cleared if you enter the OFF sequence (user code plus OFF key) twice. If the display persists, CALL FOR SERVICE IMMEDIATELY. -
If there are wireless sensors* in your system, the CHECK condition may also be caused by some change in the environment that prevents the receiver from hearing a particular sensor. CALL FOR SERVICE IMMEDIATELY
if this occurs.
IF YOU CANNOT CORRECT A “CHECK” DISPLAY, . OR IF IT IS FOR A FIRE ZONE, CALL FOR SERVICE IMMEDIATELY. -
A display of “BAT” with no zone number indicates that the main standby battery in your control is weak. If this condition persists for more than one day (with AC present), CALL FOR SERVICE.
-
A dislav of “BAT” with a zone number and a onceer minute “beeping;’ at the Console indicates that a low battery conditon exists in the wireless sensor displayed. Either replace the battery yourself, or CALL FOR SERVICE. If the battery is not replaced within 30 days, a CHECK display may occur. Some wireless sensors contain a non-replaceable long-life battery which requires replacement of the entire unit at the end of battery life (e.g., 5802 Pendant and 5802CP Belt Clip Personal Emergency Transmitters and 5803 Wireless Key Transmitters).
Power Failure
If there is no console display at all, and the POWER indicator (if present) is not lit, operating power for the system has stopped and the system is inoperative. CALL FOR SERVICE IMMEDIATELY. If the message ‘!AC LOSS” or “NO AC” is displayed, and the POWER indicator (if present) is off, the Console is operating on battery power only. If only some lights are out on the premises, check circuit breakers and fuses and reset or replace as necessary. CALL FOR SERVICE IMMEDIATELY if AC power cannot be restored.
Other Displays Fixed-Word Consoles
dl: If this remains displayed for more than 1 minute, your system is disabled.
CALL FOR SERVICE IMMEDIATELY.
cc: The system is in communication with the central station for change of
function or status verification. If this message persists for more than
FC: 10 minutes, CALL FOR SERVICE IMMEDIATELY. A communication failure with the
central station has occurred. CALL FOR SERVICE IMMEDIATELY.
The console is not receivina sianals from the control panel and sees an
OC: The console is not receiving signals from the control panel and sees an
open circuit. /f this message persists for more than 10 minutes, CALL FOR
SERVICE IMMEDIATELY.
Partitioned System
FOR SERVICING INFORMATION, SEE PAGE 43
At the time of installation, your installer programmed a personal four-
digit Master code, known only to you and yours. This code is used to perform
most system functions, including arming and disarming of the system. As an
additional safety feature, temporary user codes can be assigned (see next
page) for use by those not having a need to know the Master code. Note that
the Master code remains in effect even when other user codes are assigned.
FIRE ALARM SYSTEM
IF INSTALLED
General
General Your fire alarm system (if installed) is on 24 hours a day, for continuous protection. In the event of an emergency, the strategically located smoke and heat detectors will automatically send signals to your system, triggering a loud, interrupted sound from the Console. An interrupted sound will also be produced by optional exterior sounders. A FIRE message will appear at your Console and remain on until you silence the alarm.
In Case Of Fire Alarm
- Should you become aware of a fire emergency before your detectors sense the problem, go to your nearest Console and manually initiate an alarm by pressing the panic key pair assigned as FIRE emergency (if programmed by the installer) as indicated on page 23.
- Evacuate all occupants from the premises.
- If flames and/or smoke are present, leave the premises and notify your local Fire Department immediately.
- If no flames or smoke are apparent, investigate the cause of the alarm. The zone number(s) of the zone(s) in an alarm condition will be displayed at the Console.
TYPICAL FIRE EMERGENCY DISPLAYS
FIRE ALARM SYSTEM IF INSTALLED
Silencing Fire Alarms
- Silence the alarm by pressing the OFF key (security code not needed to silence fire alarms). To clear the display, enter your code and press the OFF key again (Memory of Alarm).
- [f the Console’s fire indication does not clear after the second OFF sequence, smoke detectors may still be responding to smoke or heat producing objects in their vicinity. Investigate, and should this be the case, eliminate the source of heat or smoke.
- If this does not remedy the problem, there may still be smoke in the detector. Clear it by fanning the detector for about 30 seconds.
- When the problem has been corrected, clear the display by entering your code and pressing the OFF key.
NATIONAL FIRE PROTECTION ASSOCIATION RECOMMENDATIONS ON SMOKE DETECTORS
General
With regard to the number and placement of sr subscribe to the recommendations
contained in the Association’s Standard #74 noted below.
Early warning fire detection is best achieved by the I equipment in all rooms
and areas of the household a: installed outside of each separate sleeping
area, in bedrooms, and on each additional story of the fa basements and
excluding crawl spaces and unfinished In addition, it is recommended that the
householder ~ smoke detectors in the living room, dining roc hallway(s),
attic, furnace room, utility and storage ( attached garages.
EMERGENCY EVACUATION
Steps to Safety
Establish and regularly practice a plan of escape in the event of fire. The
following steps are recommended by the National Fire Protection Association:
- Plan on your detector or your interior and/or exterior sounders warning all occupants.
- Determine two means of escape from each room. One path of escape should lead to the door that permits normal exit from the building. The other may be a window, should your path be unpassable. Station an escape ladder at such windows if there is a long drop to the ground.
- Sketch a floor plan of the building. Show windows, doors, stairs, and rooftops that can be used to escape. Indicate escape routes for each room. Keep these routes free from obstruction and post copies of the escape routes in every room.
- Assure that all bedroom doors are shut while you are asleep. This will prevent deadly smoke from entering while you escape.
- Try the door. {f the door is hot, check your alternate escape route. If the door is cool, open it cautiously. Be prepared to slam the door if smoke or heat rushes in.
- In smoky areas, crawl close to floor, hold your breath, and/or cover mouth and nose with a wet cloth.
- Escape quickly; don’t panic.
- Establish a common meeting place outdoors, away from your premises, where everyone can meet and then take steps to contact the authorities and account for those missing. Choose someone to assure that nobody returns to the premises — many die going back.
QUICK GUIDE TO ALARM SYSTEM FUNCTIONS
FUNCTION | PROCEDURE | COMMENTS |
---|---|---|
Check Zones | Press READY key. Enter code. Press arming key desired: (AWAY, | |
STAY, INSTANT, MAXIMUM) | To view faulted zones when system net ready. Arms |
system in mode selected.
Arm System
Quick Arm
(if programmed)| Press #. Press arming key desired: (AWAY, STAY, INSTANT,
MAXIMUM)| Arms system in mode selected, quickly and without use of code.
Bypass Zone(s)| Enter code. Press BYPASS key. Enter zone number(s) to be
bypassed (use 2-digit entries).| Bypassed zones are unprotected and will not
cause an alarm if violated.
Quick Bypass (if programmed)| Enter code. Press BYPASS key.| Bypasses all
faulted zones automatically.
Silence Sounders
Burglary: Fire:
“Check”:| Enter code. Press OFF key. Press OFF key.
Press any key.| Also disarms system. Memory of alarm remains until cleared.
Memory of Alarm remains until cleared. Determine cause. See Page 26.
Disarm System| Enter code. Press OFF key.| Also silences sounders. Memory of
alarm remains until cleared.
Clear Alarm Memory| After disarming, enter code again. Press OFF key again.|
Console will beep rapidly upon entry if alarm has occurred. Alarm display will
remain upon disarming until cleared.
Duress (if active and connected to central station)| Arm or disarm “normally”,
but with 4th digit of code increased by ’21”.| Performs desired action and
sends silent alarm to central station.
Panic Alarms
(as programmed)| Press key [A], [B], or [C] for at least 2 sec., or (if no A,
B, or C on your console)
press keys (1)8446], or (4%]&(#1, or (31&(#), both at same time.| See Page 22
for functions programmed for your system.
Chime Mode| To turn ON or OFF: Enter code. Press CHIME key.| Console will
sound if doors or windows are violated while system is disarmed and chime mode
is ON.
Test Mode| To turn ON: Enter code. Press TEST key. To turn OFF: Enter code.
Press OFF key.| Tests alarm sounder and allows sensors to be tested.
Phone Access (Voice Module)| Consult Phone Access User’s Guide that
accompanies Voice Module.| Permits system access remotely, via Touch-tone
phone (see pages 4, 11).
SUMMARY OF AUDIBLE/VISUAL NOTIFICATION (A-HA DISPLAY CONSOLES)
SOUND | CAUSE | DISPLAY |
---|---|---|
LOUD, INTERRUPTED* Console & External | FIRE ALARM | FIRE is displayed; |
descriptor of zone in alarm is displayed.
LOUD, CONTINUOUS Console & External| BURGLARY/AUDIBLE
EMERGENCY ALARM| ALARM is displayed; descriptor of zone in alarm is also
displayed..
Also see ‘Exit Alarm Warning Displays and Sounds” on page 21.
ONE SHORT BEEP (not repeated)
Console only| a. SYSTEM DISARM
b. SYSTEM ARMING ATTEMPT WITH AN OPEN ZONE
c. BYPASS VERIFY| a. DIMMED/HEADY TO ARM is displayed. Green READY indicator
(if present) is lit.
b. The number and descriptor of the open protection zone Is displayed.
Green READY indicator (if present) is not lit.
c. Numbers and descriptors of the bypassed protection zones are displayed (One
beep is heard for each zone displayed). Subsequently, the following is
displayed: DISARMED BYPASS Ready to Arm
ONE SHORT BEEP every 60 sec. Console only| SYSTEM IS IN TEST MODE| Opened Zone
identifications will appear.
ONE BEEP every 60 sec. Console only| a. LOW BATTERY AT A XMTR
b. SYSTEM MAIN BATT. WEAK
c TROUBLE| a. LO BAT displayed with description of transmitter.
b. LO BAT displayed with no transmitter description.
c. CHECK displayed. Descriptor of troubled protection zone is displayed.
TWO SHORT BEEPS Console only| ARM AWAY OR MAXIMUM| ARMED AWAY or FIRMED
MINIMUM is displayed. Red ARMED indicator is lit.
THREE SHORT BEEPS Console only| a. ARM STAY OR INSTANT
b. ZONE OPENED WHILE SYS- TEM IS IN CHIME MODE
c. ZONE OPENED WHILE SYS- TEM IS IN TEST MODE| a. ARMED STAY or ARMED INSTANT
is displayed. Red ARMED indicator is lit.
b. CHIME displayed. Pressing / READY key will display descriptor of opened
zone.
c. Open protection zone descriptor Is displayed.
RAPID BEEPING Console only| MEMORY OF ALARM| EIRE or ALARM is displayed:
descriptor of zone in alarm is displayed.
SLOW BEEPING Console only| a. ENTRY DELAY WARNING
b. EXIT DELAY ALERT (if programmed)| a. DISARM SYSTEM OR ALARM WILL OCCUR is
displayed. Exceeding the delay time without disarming causes alarm.
b. ARMED AWAY or ARMED MAHIMUM is displayed. Slow beeps change to fast during
last 5 sec of exit delay.
SOUND| CAUSE| DISPLAY
---|---|---
LOUD, INTERRUPTED` Console & External| FIRE ALARM| F IRE and ALARM are
displayed; protection zone in alarm is displayed.
LOUD, CONTINUOUS’ Console & External| BURGLARY/AUDIBLE
EMERGENCY ALARM| ALARM is displayed; protection zone in alarm is also
displayed. Also see ‘Exit Alarm Warning Displays and Sounds” on page 21.
ONE SHORT BEEP (not repeated)
Console only| a. SYSTEM DISARM
b. SYSTEM ARMING ATTEMPT WITH AN OPEN ZONE
c. BYPASS VERIFY| a. Only READY is displayed. Green READY indicator (if
present) is lit.
b. NOT READY is displayed, open protection zone number is displayed. Green
READY indicator (if present) is not lit.
c. The bypassed protection zone numbers are displayed. (One beep for each
number displayed.) BYPASS displayed.
ONE SHORT BEEP
(once every 60 seconds) Console only| SYSTEM IS IN TEST MODE| Opened Zone
identifications will appear.
ONE BEEP every 60 sec. Console only| a. LOW BATTERY AT XMTR
b. SYST. MAIN BATT. WEAK
c. TROUBLE| a. BAT displayed with ID number of transmitter.
b. BAT displayed with no transmitter ID
c. CHECK displayed. Troubled protection zone is displayed.
TWO SHORT BEEPS Console only| ARM AWAY OR MAXIMUM| AWAY and (if MAXIMUM)
INSTANT arc displayed.
THREE SHORT BEEPS Console only| a. ARM STAY OR INSTANT
b. ZONE OPENED WHILE SYS- TEM IS IN CHIME MODE
c. ZONE OPENED WHILE SYS- TEM IS IN TEST MODE| a. STAY and (if INSTANT)
INSTANT are displayed. Red ARMED indicator is lit.
b. CHIME displayed. Pressing */ READY key will display opened zone.
c. Open protection zone number is displayed.
RAPID BEEPING Console only| MEMORY OF ALARM| FIRE and/or ALARM is displayed;
zone in alarm is displayed.
SLOW BEEPING Console only| a. ENTRY DELAY WARNING
b. EXIT DELAY ALERT (if programmed)| a. No display during delay; Exceeding the
delay time without disarming causes alarm.
b. AWAY or (if MAXIMUM) AWAY INSTANT is displayed. Slow beeps change to fast
during last 5 sec of exit delay.
‘If bell is used as externalsounder,fire alarm is
pulsedring;burglary/audibleemergencyis steadyring.
Note: Also see Power Failure, and Other Displays under TROUBLE CONDITIONS
on page 27.
PROTECTION ZONES LIST
One or more sensing devices will have been assigned by the installer of your
alarm system to each of the various protection zones in your system (a/though
not every zone number cm he used). For example, the sensing device on your
Entry/Exit door may have been assigned to zone 06, sensing devices on windows
in the master bedroom to zone 10, and so on.
Zone numbers 07, 95 and 96 represent Console Keypad “Panic” alarm functions
assigned by the installer (see Page 22). Zone numbers 08 and 09 are reserved
for Duress and Tamper signal reporting to the central station. This chart may
be used to record the specific zone number assignments for your system. Your
installer will assist you in recording this information.
PROTECTION ZONE DESCRIPTIONS
Zone Description| Zone| Description| Zone Description|
Zone Description
---|---|---|---|---
1| | 17| | 34| 51|
2| | 18| | 35| 52|
3| | 19| | 36| 53|
4| | 20| | 37| 54|
5| | 21| 4| 38| 55|
6| | 22| | 39| 56|
7| Key B (or: * & #) Panic| 23| | 40| 57|
24| | 41| 58|
8| —Duress—| 25| | 42| 59|
9| —Tamper—| 26| | 43| 60|
10| | 27| | 44| 61|
11| | 28| | 45| 62|
12| | 29| | 46| 63|
13| | 30| | 47| 95| Key A (or 1 & -31k ) Panic
14| | 31| | 48
15| | 32| | 49| 96| Key C (or: 3 & #) Panic
16| | 33| | 50
OWNER’S INSURANCE PREMIUM CREDIT REQUEST
this form should be completed and forwarded to your homeowner’s insurance carrier for possible premium credit.
A. GENERAL INFORMATION:
Insured’s Name and Address:………………………………
Insurance Company:……………………………………………
Policy No.:…………………………………………………………..
ADEMCO System: via30+ VISTA 10 411 IXM (circle one)
Type of Alarm: Burglary Fire Both
Installed by:………………………………….
name……………………………………………
addrass………………………………………..
Serviced by:………………………………….
name…………………………………………….
address ……………………………………….
B. NOTIFIES (Insert B for Burglary, F for Fire, where appropriate):
Local Sounding Device…………………….
Police Dept………………………………………
Fire Dept…………………………………………
Central Station…………………………………
Name and Address:…………………………
C. POWERED BY: A.C. With Rechargeable Power Supply
D. TESTING: Quarterly, Monthly, Weekly, Other
continuedon otherwde
E. SMOKE DETECTOR LOCATIONS:
Furnace Room Kitchen Bedrooms Atiic
Basement Lining Room Dining Room Hall
F. BURGLARY DETECTING DEVICE LOCATIONS:
Front Door Basement Door Rear Door All Exterior Doors
1st Floor Windows All windows Interior Locations
All Accessible Openings, Including Skylights, Air Conditioners and Vents
G. ADDITIONAL PERTINENT INFORMATION:
………………………………………………………….
………………………………………………………….
Signature”…………………………………………………….
Date:……………………………………………………………
CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC) STATEMENT
NOTICE
The Canadian Department of Communications label identifies certified
equipment. This citification means that the equipment meets certain
telecommunications network protective, operational and safety requirements.
The Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. In
some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of certified connector assembly
(telephone extension cord). The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some
situations. Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any i repairs or
alterations made y the user to this equipment, 0[ equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect
the equipment. Users should ensure for their own protection that the
electrical ground connections of the power utility, telephone lines and
internal metallic water pipe system, if present, are con netted together. This
precaution may be particularly important in rural areas.
Caution: User should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician,
as appropriate. The 1nad Number r (LN) assigned to each terminal device
denotes the percentage of the total load to be connected to a telephone loop
which is used by the device, to prevent overloading. The termination on a loop
may consist of any combination of devices subject only to the requirement that
the total of the Load Numbers of all the devices does not exceed 100.
UL NOTICE: This is a “Grade A“ Residential System.
FEDERAL COMMUNICATIONS Commission (FCC) Part 15 STATEMENT
This eauirlment has been tested to FCC requirements and has been found
acceptable for use. The FCC requires the following statement for you}
information:
This’’equipment generates and uses radio frequency energy and if not installed
and used properly, that is, in strict accordance with the manufacturer’s
instructions, may cause interference to radio and television reception, It has
been type tested and found to comply with the limits for a Class B computing
device in accordance with the specifications in Part 15 of FCC Rules, which
are desi ned to provider? reasonable protection against such interference in a
residential installation. However, there is no guarantee that inte erence will
not occur in a particular installation. If this equipment does cause
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- If using an indoor antenna, have a quality outdoor antenna installed.
- Reorient the receiving antenna until interference is reduced or eliminated.
- Move the radio or television receiver away from the receiver/control.
- Move the antenna leads away from any wire runs to the receiver/control.
- Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user or installer may find the following booklet prepared by the Federal Communications Commission helpful: “Interference Handbook This booklet is available from the U.S. Government Printing Office, Washington, DC 20402. The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User’s Manual. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMS
In the event of telephone operational problems, disconnect the control by
removing the plug from the RJ31 X wall jack. We recommend that your citified
installer demonstrate disconnecting the phones on installation of the system.
Do not disconnect the phone connection inside the control/communicator. Doing
so will result in the loss of your phone lines. If the regular phone works
correctly after the control/communicator has been disconnected from the phone
lines, the control/communicator has a problem and should be returned for
repair. If upon disconnection of the control/communicator, there is still a
problem on the line, notify the telephone company that they have a problem and
request prompt repair service. The user may not under any circumstances (in or
out of warranty) attempt any service or repairs to the system. It must be
returned to the factory or an authorized service agency for all repairs.
FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 STATEMENT
This equipment complies with Part 68 of the FCC rules. On the front cover of
this equipment is a label that contains, among other information, the FCC
registration number and ringer equivalence number (REN) for this equipment. If
requested, this information must be provided to the telephone company. This
equipment uses the following jacks: An RJ31 X is used to connect this
equipment to the telephone network. The REN is used to determine the quantity
of devices which maybe connected to the telephone line. Excessive RENs on the
telephone line may result in the devices not ringing in response to an
incoming call. In most, but not all areas, the sum of the RENs should not
exceed five (5.0). To be certain of the number of devices that may be
connected to the line, as determined by the total RENs, contact the telephone
company to determine the maximum REN for the calling area. If this equipment
causes harm to the telephone network? the telephone company will notify you in
advance that temporary discontinuance of service may be required. If advance
notice is not practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe necessary. The telephone company may make changes
in its facilities, equipment, operations, or procedures that could affect the
operation of the equipment.
If this happens, the telephone company will provide advance notice in order
for you to make the necessary modifications in order to maintain uninterrupted
service.
If trouble is experienced with this equipment, please contact the manufacturer
for repair and warranty information.
If the trouble is causing harm to the telephone network, the telephone company
may request you remove the equipment from the network until the
problem is resolved. There are no user sewiceable components in this product,
and all necessary repairs must be made by the manufacturer. Other repair
methods may invalidate the FCC registration on this product. This equipment
cannot be used on telephone company-provided coin service. Connection to Party
Line Service is subject to state tariffs. This equipment is hearing-aid
compatible. When programming or making test calls to an emergency number,
briefly explain to the dispatcher the reason for the call. Perform such
activities in the off-veak hours: such as earlv mornina or late evenina.
WARNING!
THE LIMITATIONS OF THIS ALARM SYSTEM
While this system is an advanced design security system, it does not offer
guaranteed protection against burglary or fire or other emergency. Any alarm
system, whether commercial or residential, is subject to compromise or failure
to warn for a variety of reasons. For examde:
-
Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or disconnect an alarm warning device.
-
Intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will not work without power.
Battery operated devices will not work without batteries, with dead batteries, or if the batteries are not put in properly. Devices powered solely by AC will not work if their AC power supply is cut off for any reason, however briefly. -
Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if the signal path has been recently checked during a weekly test, blockage can occur if a metal object is moved into the path.
-
A user may not be able to reach a panic or emergency button quickly enough.
-
While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not activate or provide early warning for a variety of reasons in as many as 35% of all fires, according to data published by the Federal Emergency Management Agency. Some of the reasons smoke detectors used in conjunction with this System may not work are as follows. Smoke detectors may have been improperly installed and positioned. Smoke detectors may not sense fires that start where smoke cannot reach the detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors. Smoke detectors also may not sense a fire on another level of a residence or building. A second floor detector, for example, may not sense a first floor or basement fire. Moreover, smoke detectors have sensing limitations. No smoke detector can sense every kind of fire every time. In general, detectors may not always warn about fires caused by carelessness and safety hazards like smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, or arson. Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates as anticipated, may not provide sufficient warning to allow all occupants to escape in time to prevent injury or death.
-
Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagramed in their installation maflUal. Passive Infrared Detectors do not provide ~volumetric area protection, They do create-multiple beams of protection, and intrusion can only be detected in unobstructed areas covered by those beams, They cannot detect motion or intrusion that takes place behind walls, ceilings, floors, closed doors! glass partitions, glass doors, or windows. Mechanical tampering, masking, painting or spraying of any material on the mirrors, windows or any part of the optical system can reduce their detection ability. Passive Detectors sense changes Infrared in temperature; however, as the ambient temperature of protected area approaches of 90° to 105°F (32° to 40”C), the detection performance can decrease. the temperature range
-
Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other side closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then they are less likely to waken or alert people inside the bedrooms. Even persons who are awake may not hear the warning if the alarm is muffled from a stereo! radio, air conditioner or other appliance, or by passing traffic. Finally, alarm warning devices, however loud, may not warn hearing-Impaired people or waken deep sleepers.
-
Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service or temporarily out of service. Telephone lines are also subject to compromise by sophisticated intruders.
-
Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect themselves from the situation. In the case of a monitored alarm system, authorities may not respond appropriately.
-
This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed to last as long as 10 years, the electronic components could fail at any time. The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance. This alarm system should be tested weekly to make sure all sensors and transmitters are working properly.
Wireless transmitters (used with some systems) are designed to provide long
battery life under normal operating conditions. Longevity of batteries may be
as much as 4 to 7 years, depending on the environment, usage, and the specific
wireless device being used.
External factors such as humidity, high or low temperatures, as well as large
swings in temperature, may all reduce the actual battery life in a given
installation. This wireless system, however, can identify a true low battery
situation, thus allowing time to arrange change of battery to maintain
protection for that given point within the system.
Installing an alarm system may make one eligible for lower insurance rates,
but an alarm system is not a substitute for insurance. Homeowners, property
owners and renters should continue to act prudently in protecting themselves
and continue to insure their lives and property.
We continue to develop new and improved protection devices. Users of alarm
systems owe it to themselves and their loved ones learn about these
developments.
SERVICING INFORMATION
Your local authorized service representative is the person best qualified to service your alarm system. Arranging a regular program with that person is advisable. Your local service representative is:
NAME:………………………………………………….
PHONE:……………………………………………….
ADDRESS:……………………………………………
ADEMCO ONE YEAR LIMITED WARRANTY
Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its
divisions, subsidiaries and affiliates (“Seller”), 165 Eileen Way, Syosset,
New York 11791, warrants its security equipment (the “product”) to be free
from defects in materials and workmanship for one year from date of original
purchase, under normal use and service. Seller’s obligation is limited to
repairing or replacing, at its option, free of charge for parts, labor, or
transportation, any product proven to be defective in materials or workmanship
under normal use and service. Seller shall have no obligation under this
warranty or otherwise if the product is altered or improperly repaired or
serviced by anyone other than the Seller. In case of defect, contact the
security professional who installed and maintains your security equipment or
the Seller for product repair.
This one ear Limited Warranty is in lieu of all other express warranties
obligations or liabilities. THERE ARE NO EXPRES WARRANKES WHICH EXTEND BEYOND
THE FACE HEREOF ANY IMPLIED WARRANTIES OBLIGATIONS OR LIABILITIES MADE BY
SELLER IN’CONNECTION WITH THIS PRODUCT, INCLUDING ANY IMPLIED WARRANTY’OF
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, ARE LIMITED
IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. ANY
ACTION FOR BREACH OF ANY WARRANTY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN 12 MONTHS FROM DATE OF
ORIGINAL PURCHASE. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY,
EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF
THE LOSS OR DAMAGE IS CAUSED BY THE SELLER’S OWN NEGLIGENCE OR FAULT. Some
states do not allow limitation on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Seller does not represent that the product may not be compromised or
circumvented; that the product will prevent any personal injury or property
loss by burglary, robbery, fire or otherwise; or that the product will in all
cases provide adequate warning or protection. Buyer understands that a
properly installed and maintained alarm may only reduce the risk of a
burglary, robbery, fire or other events occurring without providing an alarm,
but it is not insurance or a guarantee that such will not occur or that there
will be no personal injury or property loss as a result. CONSEQUENTLY, SELLER
SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS
BASED ON A CLAIM THE PRODUCT FAILED TO GIVE WARNING. HOWEVER, IF SELLER IS
HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGE ARISING
UNDER THIS LIMITED WARRANTY OR OTHERWISE, REGARDLESS OF CAUSE OR ORIGIN,
SELLER’S MAXIMUM LIABlLITY SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF
THE PRODUCT, WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST SELLER.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. No increase or alteration, written or
verbal, to this warranty is authorized.
A Division of Pittway Corporation 165 Eileen Way, Syosset, New York 11791
Copyright 0 1994 PITfWAY CORPORATION
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References
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