WaterSoft CF10-3 Centuri Iron Sulfur Filter System Instruction Manual

CF10-3 Centuri Iron Sulfur Filter System
Instruction Manual

Installation / Operation Manual

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Online at
www.watersoftinc.com

FCC Compliance Statement:
http://www.chandlersystemsinc.com/files/FCC_Compliance_Statement.pdf
Industry Canada Compliance Statement:
http://www.chandlersystemsinc.com/files/Industry_Canada_Compliance_Statement.pdf
One or more features of this product are covered by U.S. patents, visit http://www.watersoftinc.com/patents.php for more information.

Specifications

WARNING
Lubricants
Do NOT use Vaseline, oils, hydrocarbon lubricants or spray silicone anywhere! Petroleum base lubricants will cause swelling of o-rings and seals. The use of other lubricants may attack plastic Noryl®. It is recommended that Dow Corning® silicone grease be used as a lubricant for all control valves. Dow Corning® 7 Release Compound is used in the manufacture of Chandler Systems control valves. (Part # LT-150)
Sealants
Pipe dope and liquid thread sealers may contain a carrier that attacks some plastic materials. It is recommended that Teflon® tape be used to seal plastic Noryl® threaded fittings.

Installation

Installation Requirements
A level floor position ahead of the piping into the water heater
The unit must be installed at least 10 feet ahead of the inlet to a water heater to prevent damage due to backup hot water.
DO NOT install the unit in an area of direct sunlight or where freezing temperatures may occur!
Locate the unit near an unswitched, 120-volt / 60 Hz grounded electrical outlet. Check for distance and proper drain installation (e.g. floor drain, washing machine standpipe).
Determine the type and size of piping required for filter connection (e.g. copper, galvanized, PVC plastic).
Note: If household plumbing is galvanized and you intend to make the installation with copper (or vice versa), obtain di-electric unions to prevent dissimilar metal corrosion.
Caution: If sweat soldering copper pipe (remember to always use lead-free solder and flux), cover the yoke and bypass valve with wet rags to prevent heat damage to connections and control valve. If using PVC or plastic pipe, primers and solvent cement specifically recommended for use with potable water are required.
Note: All plumbing lines not requiring “soft” water should be connected “upstream” of the softener, if installed.
(See Typical Installation Diagrams.)

Installation Procedure
– Water Supply Connection and Bypass Valve –
To allow for filter servicing, swimming pool filling, or lawn sprinkling, a manual Bypass Valve has been installed at the factory. The Bypass allows raw water to be manually
routed around the filter.
Caution: Raised arrows located on the sides of the control valve body and bypass valve indicate the proper direction of water flow. Install inlet and outlet piping in direction of arrows. It is recommended that a vacuum breaker be installed on the inlet plumbing.

1. Position the filter at the desired location for installation. If a water softener is to be installed, the filter should be positioned first and then the softener. (See Installation Diagrams.)

2. The filter material is shipped separately from the mineral tank. The tank must be loaded with the material after the tank has been placed at the desired location.
   A. Remove the control valve by unscrewing it from the tank.
   B. Use the cap provided to place it over the top of the distributor tube to prevent material from entering the tube while filling.
   C. Place the media funnel in the hole on top of the tank.
   D. Pour several gallons of water in the tank. (Fill the tank about 1/3 full.)
   E. Pour in the required filter media. No gravel is required. The required quantity & type of media is listed in the filter specifications.
   F. After installing filter media, add the included pack of aeration balls.
   G. After filling the tank with material, use a garden hose or several buckets to fill the tank with water. This will permit the filtering media to become soaked while preparing the installation and will prevent the control valve from being plugged with floating material on the initial backwash.
   H. Remove the funnel and clean filter media from tank threads.
   I. Remove the cap from the distributor tube.
   J. Replace the control valve on the mineral tank.

3. Turn OFF the main water supply and OPEN the nearest faucet to relieve pressure.

4. Cut the main line and install appropriate elbows and extensions.

Caution: Raised arrows located on the sides of the control valve body and bypass valve indicate the proper direction of water flow. Install inlet and outlet piping in direction of arrows.

– Drain Line Connection –

1. The drain line flow control assembly is pre-assembled for your convenience. Should you choose to hard plumb the drain line, please remove the barb fitting. The flow control housing can be removed by removing the clip and pulling straight out of the housing.
   Note: When re-installing the drain line flow control housing, be sure you hear and feel the O-Ring pop into place before inserting the clip.

2. Install 1/2” I.D. drain line tubing (not included) from the hose barb to an open drain. A 4” gap between the end of the drain line and the open drain is required to prevent wastewater backflow. Keep the drain line as short as possible. An overhead drain line can be used if necessary but should discharge below the con trol valve. A siphon trap (taped loop) at the outlet of the drain line is advisable to keep the drain line full and assure correct flow during backwash. Elbows or other fittings must be kept at a bare minimum.
   Note: Where the drain line is elevated above the control valve or exceeds 20 feet in length, 3/4” I.D. drain line tubing should be used.

– Electrical Connection –

1. Connect the power cord and plug the power supply into a 115-volt / 60 Hz receptacle.

Note : Do not plug into an outlet controlled by a wall switch or pull chain that could inadvertently be turned off

Electronic Connections
P = Power Supply
B = Powered in Backwash Step Only (Cycle #1)
S = Powered for Entire Regen. Cycle

– System Start-Up Procedure –
IMPORTANT NOTE: The tank should be filled with water and media must have been soaking for at least 1 hour before initial pressurization

1. After all plumbing and drain line connections have been made, turn the main water supply back on and check for leaks.

2. Ensure that the bypass valve is in the BYPASS position, and then cycle the control valve to RAPID RINSE. Once the rapid rinse step is reached, slowly open the bypass valve to the service position, allowing water to flow down through the mineral tank and out the drain line. Let it continue to run for the entire rapid rinse step (5 minutes). There may be colored water or media fines during this initial flow.

3. Once the rapid rinse ends, leave the system in service, and open a cold, treated water tap. Let the water run for several minutes to allow air and any media fines to be released from the lines. Once air is evacuated and water runs clear, close the tap.
   NOTE: Any time media (other than very fine mineral on initial startup) is apparent in the service lines, it usually indicates one of the following problems:
   A. The unit is plumbed in backward allowing the media to be carried in the service line.
   B. The distributor tube inside the tank is not seated inside the valve or is damaged.

4. No further regeneration should be necessary at this time. If left at the default settings, the filter will automatically initiate an air replenishment cycle each night and will backwash every six days. If desired, these settings can be changed in the main menu, or from the “advanced settings” screen in the Legacy View app.

– Final Checkout –

1. Be certain that the bypass valve is in the Service position and the main valve is completely on.
2. Check the electrical supply to be certain the cord is connected to an uninterrupted 115-volt outlet.
3. Be certain to REGISTER YOUR PRODUCT at www.watersoftinc.com
4. Leave this manual with the homeowner.

Important Notice – The plumbing system, piping, pressure tank, hot water tanks, softeners, etc. that have been exposed to iron-bearing water may need to be cleaned of the precipitated iron that has been collected in them or iron bleed-thru may be a problem. We suggest all tanks be drained and flushed thoroughly.

– Annual Maintenance –
Annual replacement of the seal kit is required in all single-tank air systems due to air drying of the seals over time. Potential performance issues will result if this maintenance interval is not performed. Any system problems associated with this required system maintenance not being accomplished will not be covered by the factory warranty.

Utilizing Bluetooth Control

For simplified setup and control, please install the Legacy View on a compatible Bluetooth 4.0+ enabled smartphone or tablet.

1. Download and install the Legacy View app from the Google Play Store, Apple App Store

2. Open the Legacy View app
   • Choose a valve device at any time from the list of available devices to connect to by clicking on it.
   • If the valve you want to connect to doesn’t show up, or there is a problem connecting to a device you can press the “Scan for Devices” button or the Legacy View logo at any time to refresh the list and start the process over.
   • If the valve device is a BTLE valve and it has a password other than the default password, the first time you connect to it the app will ask you to enter the password. After entering it the first time you should not need to enter it again unless it changes.

3. BTLE Valve devices can be updated by the App. When the app is updated from the Google Play Store or the Apple App Store, it may contain an updated firmware program for the valve devices. These updates could contain new features or operational improvements. It is up to the user to allow these updates to be sent to the valve device. Uploading a new program takes approximately 1 minute.

Dashboard
NOTE: Consult your dealer before making any changes
From the Dashboard, all items in ORANGE can be changed, while blue fields are informational only.

If you are unsure about the function of the field click the for more information.

Change Time of Day (Press “SET” to set time automatically based on device).

For Filters:
Set Backwash Frequency
This sets the amount of days between backwash cycles

Set Regeneration Time
Example: For 2 a.m., just type 2, choose a.m., and press ‘OK’
Note: If you have a filter and a softener the valves should be set to regenerate at different times. Factory default times are 12a.m. for filters, and 2 a.m. for softeners.

Advanced Settings
NOTE: Consult your dealer before making any changes. We do not recommend changing the Advanced Settings unless you have a good understanding of the system operation.
From the Advanced Settings, all items in ORANGE with a “set” button can be changed.

Status and History
From the Status and History, all items in ORANGE can be reset.

1. Start a regeneration or backwash cycle

Option 1: Click the “Regenerate Unit Now.”
Once a regeneration has been started if you would like to force the unit into the next cycle step click “Go to Next Regeneration Step”.
Option 2:  “Regenerate Unit at Next Regen Time” button This will take the system into a backwash cycle at the next regeneration time.

Programming the Control Valve

Main Menu

1. To enter Main Menu, press the Menu/Enter button.
   (Time of Day will flash)

2. To set the Time of Day, press the Set/Change button.
   (The first digit will flash)
   Example ( )
   – To change the digit value, press the Set/Change button.
   – To accept the digit value, press the Menu/Enter button.
   – Next digit will flash to begin setting.
   – Once the last digit display is accepted, all digits will flash.

3. To set A.M. or P. M ., press the Menu/Enter button.
   Example (  )
   – To change the digit value, press the Set/Change button.
   – To accept the digit value, press the Menu/Enter button.
   – Once A.M. or P.M. is accepted, the next menu item will flash.

4. Days Between Backwash
   – Press Menu / Enter Button. This display is used to set the maximum amount of time (in days) the unit can be in service without a backwash. This option setting is identified by the letter ‘A’ in the left digit. Backwash will begin at the set Backwash Time. A “0” setting will cancel this feature. The Max Value for this item is 29.
   Example:
   Backwash every 7 days (  ) (Factory Setting)
   Cancel setting ( )
   To Adjust this Value Press the Set / Change Button.
   To Accept the Digit Value Press the Menu / Enter Button.

5. To set the Number of Days between Air Draw Cycles (d), press the Set/Change Button
   – Repeat instructions from step
   Example (d – 0 )
   Notes: 1) Maximum value is 9.

2. If the value is set to 0, the air draw is turned off, but an air cycle will still be completed when the backwash cycle occurs. If the Number of Days between Air Draw Cycles is set to a higher number of days than the Number of Days between Backwash Cycles, it will have no effect. In order to turn off all cycles, both the Days between Backwash and the Days between Air Draw Cycles must be set to 0.
3. Default setting is 1 day.

6. To Exit Main Menu, press the Menu/Enter button.
   Note: If no buttons are pressed for 60 seconds, the Main Menu will be exited automatically.

Normal Operation

1. Home Display
   a. Alternates between the display of Time of Day and Number of Days until the Next Backwash. (Metered Softeners will alternate between time of days and gallons remaining until next regeneration)
   – Days Remaining until the Next Backwash will count down from the entered value until it reaches 1 day remaining.
   – A Backwash Cycle will then be initiated at the next designated regeneration time.

2. Battery Back-Up (Uses a standard 9-volt alkaline battery.)
   Features of Battery Back-Up:
   • During power failures, the battery will maintain the time of day as long as the battery has power. The display is turned off to conserve battery power during this time. To confirm that the battery is working, press either button, and the display will turn on for five (5) seconds.
   • If a power failure occurs while the system is regenerating, the valve will motor to a shut-off posi tion to prevent constant flow to drain. After power is restored, the valve will return and finish the cycle where it left off prior to the power interruption.
   • When used without battery backup, during a power failure, the unit stops at its current point in the regeneration position and then restarts at that point when the power is restored. The time will be offset by the increment of time the unit was without power, so it is necessary to reset the time of day on the unit. No other system settings will be affected.

Starting Extra Regeneration Cycle

1. To Start Delayed Extra Cycle
   Example [ ] – If Days Remaining Until Next Regeneration does not read ‘1’, press and hold the Set/Change button for 3 seconds until the display reads ‘1
   – The regeneration cycle will initiate at the next designated regeneration time.

2. To start the Immediate Extra Cycle First complete above step.
   – Press and hold the Set/Change button.
   – After 3 seconds, the regeneration cycle will begin.

3. To Fast Cycle thru regeneration first, complete above 2 steps.
   Press and hold the Set/Change button for 3 seconds to advance to the next cycle step.
   Note: Fast Cycle is not necessary unless desired to manually step through each cycle step.
   (Repeat until the valve returns to the home display)

Regeneration Cycle

Note: Depending upon system pressure and other factors, it is possible to observe flow to drain in the rest cycle.
-When the valve is between positions, the display will flash the number of the step it is moving towards.
-The default time at which regeneration will occur is 12:00 a.m.
The motor’s run direction during a particular regeneration cycle step is indicated by the rotation direction of the last 2 digit displays.

Master Programming Mode

Master Programming Mode
To enter Master Programming Mode, press and hold both buttons for 5 seconds.
Note: All Master Programming functions have been preset at the factory. Unless a change is desired, it is NOT necessary to enter Master Programming Mode.

1. Regeneration Time (r) Example ( )
   -The time of day at which regeneration may take place is designated by the letter “ ”.
   -Default regeneration time setting is 12A
   -The first display digit indicates A.M. or P. M. To change the value, press the Set/Change button.
   -Press Menu/Enter button to accept the value and move to the next digit.
   -The second and third display digits indicate the hour at which the regeneration will occur.
   -Change the digits with the Set/Change button and accept with the Menu/Enter button.
   -After the entire display flashes, press the Menu/Enter button to move to the next menu item.

2. Backwash Cycle Step Times* Centuri (Steps 2, 3, 4, 5)
   Example ( )
   – The next 4 displays set the duration of time in minutes for each backwash cycle step.
   – The step number which is currently modifiable is indicated on the far left of the display screen.
   – The number of minutes allotted for the selected backwash step is displayed on the far right.
   – Change the digit values using the Set/Change and Menu/Enter buttons as described above.
   Note on Air Draw Cycle (4): Centuri Filter
   The longer the unit is set to remain in the Air Draw cycle (4), the more air is drawn into the system.
   A default setting of 20 minutes draws air down to the level of a normal media bed height. If the system needs more air, increase the time setting for step (4) or decrease the number of days between air draw cycles.

3. Bluetooth Enabled

4. Bluetooth Password  is displayed for one second, then password is displayed.
   -To change digit value, press the Set/Change button.
   Example ( )
   -To accept the digit value, press the Menu/Enter button.
   -Next digit will flash to begin setting
   -Once the last digit display is accepted, all digits will flash.

Control Valve Powerhead Assembly

Valve Body Drive Assy.

Valve Body Drive Assy.

20017X283
2| 1” NPT Elbow Set                        (included with all units)| 20017X284
3| 1” Female Straight Slip Set                          (optional)| 20017X288
4| 1” NPT Straight Set                                       (optional)| 20017X289
5| 3/4” NPT Straight Set                                   (optional)| 20017X307
6| 3/4” Female Straight Slip Set                      (optional)| 20017X290
7a| Elbow, Vertical Adapter Blank                            (optional)| 20017X295
7b| Elbow, Vertical Adapter 1/4” NPT Tapped        (optional)| 20017X294

Service Instructions / Instructional Videos Available at www.watersoftinc.com

A. General Preliminary Instructions
PERFORM BEFORE ALL SERVICING OPERATIONS

1. Turn off the water supply to the conditioner.
   -If the conditioner installation has a “three valve” bypass system, first open the valve in the bypass line, then close the valves at the conditioner inlet and outlet.
   -If the conditioner has an integral bypass valve, put it in the bypass position.
   -If there is only a shut-off valve near the conditioner inlet, close it.
2. Remove the cover and relieve water pressure in the conditioner by stepping the control into the backwash position momentarily. Return the control to the service position.
3. Unplug the electrical cord from the outlet.

B. To Replace Powerhead

1. Remove the control valve cover and disconnect the power supply.
2. Disconnect the meter cable from the circuit board and feedback through the control (if the existing meter is being re-used)
3. Remove the lower back base screws and detach lower back base.
4. Remove the screw and washer at the drive yoke. Remove powerhead mounting screws. The entire powerhead assembly will now lift off easily.
5. Put a new powerhead on top of the valve. Be sure the drive pin on the main gear engages a slot in the drive yoke (the wide side of the drive yoke upright must face to the left away from the motor).
6. Replace powerhead mounting screws. Replace screw and washer at drive yoke.
7. Reattach the lower back base.
8. Reconnect meter signal, wire and power supply.
9. Reinstall the cover.

C. To Replace Piston Assembly

1. Follow steps A1 – A3
2. Disconnect the meter signal wire from the circuit board.
3. Remove the lower back base screws and detach the lower back base.
4. Remove the screw and washer at the piston drive yoke. Remove powerhead mounting screws. The entire powerhead assembly will now lift off easily.
5. Remove piston retaining plate screws.
6. Pull upward on the end of the piston yoke until the assembly is out of the valve.
7. Inspect the inside of the valve to make sure that there is no foreign matter that would interfere with the valve operation.
8. Install new seals and spacers.
9. Take a new piston assembly and push the piston into the valve by means of the end plug. Twist the drive yoke carefully in a clockwise direction to properly align it with the drive gear. Reinstall piston retaining plate screws.
10. Follow steps B5 – B9

D. To Replace Seals and Spacers

1. Follow steps A1 – A3.

2. Disconnect the meter signal wire from the circuit board.

3. Remove the screw and washer at the piston drive yoke. Remove powerhead mounting screws. The entire powerhead assembly will now lift off easily. Remove piston retaining plate screws.

4. Pull upward on the end of the piston rod yoke until the assembly is out of the valve. Remove seals and spacers.
   (Note: Special end spacer must be reused)

5. Lubricate new seals with silicone lubricant included in the seal and spacer kit. Make sure the special end spacer is properly seated in the valve body. Install new seals and spacers individually, pressing around the outer edge of each seal to make sure it is seated. (When all seals and spacers are seated properly, you will have a 1/4” of space between the top seal and the top of the valve body)

6. Follow Steps C9 – C10.

E. To Service Injector, Screen, and Air Intake

1. Follow steps A1-A2.
2. Unscrew the injector cover screws and remove the injector cover.
3. Remove the injector screen and clean or replace it.
4. Remove the white injector and clean or replace it.
5. Apply silicone lubricant to the injector seal and replace the cover and screws.
6. Unscrew air intake nut. Clean or replace the duckbill assembly.

F. To Replace Meter

1. Follow steps A1 – A3
2. Unplug the meter cable from the front of the circuit board.
3. Unscrew the meter assembly nut from the valve body.
4. Remove the meter from the valve body and clean or replace as necessary.
5. Reinstall the meter, nut, and cable.

Troubleshooting Guide

fouling.
Lack of aeration in water| Program valve to draw air more frequently. Increase the number of minutes in the air draw cycle. Clean injection assembly and screen (instructions on page 11).
4. Loss of Water Pressure| Scaling/fouling of inlet pipe| Clean or replace the pipeline. Pretreat to prevent.
Fouled media| Clean media. Pretreat to prevent.
Improper backwash setting| Backwash more frequently
5. Continuous Flow To Drain| Foreign material in control| Call dealer. Clean the valve and replace the pistons and seals.
Internal control leak| Same as above.
Valve jammed in backwash or rapid rinse position| Same as above.
The motor stopped or jammed| Check for the jammed pistons. Replace piston and seals. Replace the motor if the motor is unresponsive.
6. Media in Service Line| Plumbed in backward| Re-plumb the system properly
Internal leak in the unit| Call dealer.
7. Media Flows to Drain| The media did not soak long enough| Re-soak the media for a longer length.
Incorrect or missing drain flow control| Check for proper flow control (reference no. 5 on page 9). Call the dealer, if problems persist.

Error Codes

Control Valve Error Code Diagnosis
Under normal operating conditions, when your control valve is in the “in service” position, the display should alternate between the current time of day and the number of days remaining (for filters and time clock softeners) or gallons remaining (for metered softeners) until the next regeneration. This is the “home display.” If the valve is currently going through a regeneration cycle, the display will show the cycle step on the left side of the display and the number of minutes remaining in that step on the right side of the display. If any other information is being displayed, then the valve is informing you of an issue. There are five error codes that could indicate an issue with the control valve. When an error is displayed, the valve will be in a stopped position, and the buttons will not respond to being pressed. Even if the cause of the error code is corrected, the error code will not clear until the power supply has been disconnected and reconnected (this will be referred to as “cycling” the power). All error codes are displayed as the letters “Err” followed by a flashing number 2-6:

Error 2 – Valve is searching for the homing slot.
Allow the valve to continue running. If the homing slot is found, the valve will return to the home display, otherwise, another error code will appear.

Error 3 – No encoder slots are being seen.
This occurs when the motor is running, but the encoder is not seeing any of the slots in the encoder wheel.
This can happen if the encoder has been disconnected, but most commonly occurs when debris in the valve body has stopped the piston, causing the encoder wheel to be unable to turn.

1. Check the encoder connection. If the encoder is plugged in and snapped into place, skip stepping #2 below. If the encoder is disconnected, reconnect it and cycle power to clear the error.
2. Disconnect the powerhead from the valve body, and cycle power to clear the error code. Manually cycle the powerhead through the regeneration cycle steps to verify that the motor can cycle properly while the powerhead is disconnected from the valve body. If error 3 does not reappear, skip stepping #3 below. If error 3 does reappear, order a board & motor kit to replace the circuit board & motor.
3. Remove pistons and seals from the valve body and inspect the valve body for debris. Replace the seal & spacer kit. Inspect piston and replace piston if Teflon coating is worn

Error 4 – Unable to find a homing slot.

1. Check the encoder wheel for debris.
2. Cycle power. The valve should either find a home or go to a different error code. If error 4 returns, replace the powerhead assembly.

Error 5 – Motor overload.
This occurs when the motor current is too high. This could be caused by an issue with the motor itself but is typically caused by friction in the valve body

1. Disconnect the powerhead from the valve body and cycle power to clear the error code.
2. If error 5 returns, replace the motor. Otherwise, manually cycle the powerhead through the regeneration cycle steps to verify that the motor can cycle properly while the powerhead is disconnected from the valve body. Either way, proceed to the next step.
3. Remove pistons and seals from the valve body and inspect the valve body for debris. Replace the seal & spacer kit. Inspect the piston and replace the piston if the Teflon coating is worn.

Error 6 – No motor current.
This typically occurs if the motor cable has come unplugged from the circuit board. Check that the motor cable is plugged into the circuit board and attached to the motor. If this is not the issue, the motor or circuit board may need to be replaced.

No Display
If your display is blank, there is no power going to the circuit board due to one of the following factors:

• The electrical outlet is not powered or is switched off
• The power cable has come unplugged from the circuit board
• The power supply has come unplugged from your electrical outlet
• The power supply has come unplugged from the control valve
• The power supply is not working

This Warranty cannot be transferred – it is extended only to the original Purchaser or First User of the Product. By accepting and keeping this Product you agree to all of the warranty terms and limitations of liability described below.

IMPORTANT WARNING – READ CAREFULLY THE WATER SOFT WATER TREATMENT EQUIPMENT INSTALLATION, OPERATING AND  MAINTENANCE INSTRUCTIONS MANUAL to avoid serious personal injury and property HAZARDS and to ensure safe use and proper care of this product.

MODEL NUMBERS COVERED
Water Softeners, Media Filters, UpFlow Filters, Provectrs, UV, RO, Filters, Chemical Feed
WHAT IS COVERED BY THIS WARRANTY
WATERSOFT LLC (“WATER SOFT”) warrants that at the time of manufacture, the water treatment equipment shall be free from defects in material and workmanship as follows:

Thermoplastic Mineral Tanks ………………………………………..10 yrs.
Softener/Filter Control Valves …………………………………………7 yrs.
Brine Tank Assemblies…………………………………………………..5 yrs.
Reverse Osmosis System ………………………………………………5 yrs.
Other Accessories & Parts………………………………………………1 yr

• This warranty does not include media and/or cartridge filter elements.

ADDITIONAL TERMS & CONDITIONS
What WATER SOFT Will Do If You Have a Covered Warranty Claim
WATER SOFT will at its option either make repairs to correct any defect in material or workmanship or supply and ship either new or used replacement parts or products. WATER SOFT will not accept any claims for labor or other costs.

Additional Exclusions and Limitations
This Warranty is non-transferable and does not cover any failure or problem unless it was caused solely by a defect in material or workmanship. In addition, this Warranty shall not apply:

• If the water treatment equipment is not correctly installed, operated, repaired, and maintained as described in the INSTALLATION, OPERATING & MAINTENANCE INSTRUCTION Manual provided with the Product;
• If the tank is not the size indicated for the supply line size of the installation, as described in the Manual.
• If the unit has not always been operated within the factory-calibrated temperature limits, and at a water pressure not exceeding 150 psi.
• To any failure or malfunction resulting from abuse (including freezing), improper or negligent: handling, shipping (by anyone other than WATER SOFT), storage, use, operation, accident; or alteration, lightning, flooding or other environmental conditions;
• To any failure or malfunction resulting from failure to keep the unit full of potable water, free to circulate at all times; and with the tank free of damaging water sediment or scale deposits;
• This Warranty does not cover labor costs, shipping charges, service charges, delivery expenses, property damage, administrative fees or any costs incurred by the purchaser in removing or reinstalling the water treatment equipment.
• The Warranty does not cover any claims submitted to WATER SOFT more than 30 days after expiration of the applicable warranty time period described in this Warranty and does not apply unless prompt notice of any claim is given to an authorized WATER SOFT distributor or to WATER SOFT and WATER SOFT or a designated contractor is provided access to the installation and to the water treatment equipment.

THESE WARRANTIES ARE GIVEN IN LIEU OF ALL OTHER EXPRESS
WARRANTIES. NO WATERSOFT REPRESENTATIVE OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY OTHER THAN THOSE EXPRESSLY CONTAINED IN THIS WARRANTY AGREEMENT.

ADDITIONAL WARRANTY LIMITATIONS
ANY IMPLIED WARRANTIES THE PURCHASER MAY HAVE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE TIME PERIODS SPECIFIED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

LIMITATIONS OF REMEDIES
THE REMEDIES CONTAINED IN THIS WARRANTY ARE THE PURCHASER’S EXCLUSIVE REMEDIES. IN NO CIRCUMSTANCES WILL WATERSOFT OR THE SELLER OF THE PRODUCT BE LIABLE FOR MORE THAN, AND THE PURCHASER USER’S REMEDIES SHALL NOT EXCEED, THE PRICE PAID FOR THE PRODUCT. IN NO CASE SHALL WATER SOFT OR THE SELLER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONTINGENT, OR CONSEQUENTIAL  DAMAGES. Special, incidental, contingent, and consequential damages for which WATER SOFT is not liable include, but are not limited to, inconvenience, loss or damage to property, consequential mold damage, loss of profits, loss of savings or revenue, loss of use of the products or any associated equipment, facilities, buildings or services, downtime, and the claims of third parties including customers. Some states do not allow the exclusion or the limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

WHAT TO DO IF YOU HAVE A PROBLEM COVERED BY THIS WARRANTY
Any Warranty coverage must be authorized by WATER SOFT. Contact the person from whom you purchased the Product, who must receive authorization from an ATERSOFT distributor or WATER SOFT. If you do not receive a prompt response, call WATER SOFT directly at 800-462-3790. Notice of a Warranty claim relating to replacement parts or products should be submitted by the authorized distributor to WATER SOFT at the following address:

WaterSoft, 710 Orange Street, Ashland, OH 44805
If your Product is new and not used and you wish to return it, contact your WATER SOFT distributor.

710 Orange Street, Ashland, OH 44805
PH 419.289.1500 FAX 419.289.1515
www.watersoftinc.com
0622TV

References

• Home | WaterSoft Inc.

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