vtech RM901HD Smart WiFi Pan and Tilt Video Monitor User Guide

vtech RM901HD Smart WiFi Pan and Tilt Video Monitor

Basic operation

After powering up your video monitor, the parent unit streams live video in local mode. We recommend you follow the instructions on screen to set up home Wi-Fi network with your monitor for functionality enhancements and mobile access. See Auto software and firmware update and Download app for mobile access in this quick start guide.

Use the menu

• Press MENU/SELECT to enter the menu, choose a menu item or save a setting. You can use the parent unit menu for advanced settings or operations, such as to play or stop the baby unit lullaby or adjust the sound detection setting.

While in the menu:

• Press , or scroll among the menu options.
• Press MENU/SELECT to select an item.
• Press TALK to return to the live video
• Press to go to Help & Info page.

Adjust speaker volume

• Press -VOL / VOL+ to adjust your parent unit speaker volume. It determines the volume of sound transmitted from your baby unit.

Zoom

• Press to zoom in or out.

Talk to your baby via the baby unit

1. Press and hold the TALK key.
2. When the TALK LED turns on, speak to your parent unit. Your voice is transmitted to the baby unit.
3. When finished talking, release the TALK key.

Turn off the screen

• Press LCD ON/OFF to switch off the screen. You can still hear sound from the baby unit.

Turn on/off the baby unit’s status LED

• You may set the status LED indicator of your baby unit on or off. Go to Status LED.

Test the sound level and position the HD video monitor

NOTE

• This HD video monitor is intended as an aid. It is not a substitute for proper adult supervision, and should not be used as such.

Testing the sound level of the HD video monitor

CAUTION

• For hearing protection, make sure the parent unit is more than 3 meters away from the baby unit. If you hear any high-pitched noise from the parent unit, move the parent unit further until the noise stops. You can also press – VOL on the parent unit to lower or mute the noise.
• Increase the parent unit speaker volume if you cannot hear the sounds transmitted from the baby unit.

Positioning the HD video monitor

CAUTION

• Keep the baby unit out of the reach of your baby. Never place or mount the baby unit inside the baby’s crib or playpen.

1. Place the baby unit more than 1 meter away from your baby.
2. Adjust the angle of the baby unit to aim at your baby. Refer to the online help on how to use the Pan/tilt and Zoom functions of the baby unit.
3. To avoid causing high-pitched screeching noise from your HD video monitor:

• Make sure your baby unit and parent unit are more than 3 meters apart; OR
• Turn down the volume of your parent unit.

Auto software and firmware update

To ensure that your HD video monitor is always at its best performance, the parent unit will prompt a message and ask you to update its software and the baby unit’s firmware when there are new versions available.

• Follow the instructions on the parent unit screen to update your HD video monitor. If you skip the updates, the parent unit and baby unit will be updated automatically when the parent unit is powered off, and then powered on again.

Connect your HD video monitor with your home Wi-Fi network

• You must connect your video monitor to your secured home Wi-Fi network in order to receive the latest software and firmware updates. To set it up, go to

  Configure Wi-Fi.

Download app for mobile access

1. You can download the free MyVTech Baby Pro mobile app and install it to a mobile device, then use your mobile device and the mobile app to monitor your areas remotely.
2. Press when the parent unit is idle.
3. Go to > Wi-Fi settings.
4. Scan the QR code in the parent unit to download the app into your mobile device.
5. Follow the instructions in the mobile app to set up and pair your baby unit to the mobile app.

Alternatively, you can download the mobile app from the App Store or Google Play store.

• Install MyVTech Baby Pro mobile app

1. Browse the App Store or the Google Play store.
2. Search for the mobile app with the keyword “my tech baby pro“.
3. Download and install the MyVTech Baby Pro mobile app to your mobile device.

OR

• Scan the QR codes on the right to get the app.

NOTE

• Make sure your mobile device meets the minimum requirement for the mobile app.

Minimum requirement

The mobile app is compatible with:

• AndroidTM 6.0 or later; and
• iOS 12.0 or later.
• After installing the mobile app, follow the instructions in the mobile app and parent unit to set up and pair your baby unit.

On your mobile device:

1. Tap to run the mobile app on your mobile device, and then create a user account.
2. We recommend that you use common webmail services, such as Google Gmail for registration of your camera account. Check your email (and Spam folder), and activate your new user account via the email link, then sign in to your account.
3. Follow the instructions in the mobile app to pair the camera. Tap, then Add a Camera in the mobile app to get started.

Test the location for the baby unit

• If you plan to install your baby unit in a designated location, and use your home Wi-Fi network to connect your video monitor, you need to test which of your selected monitoring areas within the house have good Wi-Fi signal strength. After you have powered on your parent unit, you can use your parent unit’s Wi-Fi signal strength indicator to assist in checking. Once you have identified the suitable location, you can install your baby unit.
• Adjust the distance between your baby unit and the Wi-Fi router if needed.

TIP:

• Depending on surroundings and obstructing factors, such as the effect distance and internal walls have on signal strength, you may experience reduced Wi-Fi signal. To improve the Wi-Fi signal strength, adjust the distance or direction of your Install MyVTech Baby Pro mobile app parent unit. Check with your parent unit again.

Need help

• Driven by system updates, the software, online help topics, and online FAQs will be updated periodically.

• For operations and guides to help you use your HD video monitor, and for the latest information and support, go and check the online help topics and online FAQs.

• Use your smartphone or mobile device to access our online help.

• Go to https://help.vtechphones.com/vm901hd or https://help.vtechphones.com/vm901-2hd; OR

• Scan the QR code on the right. Launch the camera app or QR code scanner app on your smartphone or tablet. Hold the device’s camera up to the QR code and frame it.

• Tap the notification to trigger the redirection of the online help.

• If the QR code is not clearly displayed, adjust your camera’s focus by moving your device closer or further away until it is clear.

• If you would like to contact us, visit https://help.vtechphones.com/cs.

• You can also call our Customer Support at 1-844-848-8324 (1-844-84-VTECH) [in the US] or 1-888-211-2005 [in Canada] for help.

mount the baby unit

(optional)

• Check for reception strength and baby unit’s angle before drilling the holes.
• The types of screws and anchors you need depend on the composition of the wall. You may need to purchase the screws and anchors separately to mount your baby units.

1. Place the wall mount bracket on a wall and then use a pencil to mark the top and the bottom holes as shown. Remove the wall mount bracket and drill two holes in the wall (7/32 inch drill bit).
2. If you drill the holes into a stud, go to step 3.
   • If you drill the holes into an object other than a stud, insert the wall anchors into the holes. Tap gently on the ends with a hammer until the wall anchors are flush with the wall.
3. Align the wall mount bracket and screws with the holes in the wall as shown. Tighten the screw in the middle hole first, so that the wall mount bracket position is fixed. You can tighten the other screw in the top hole.
   • Insert the screws into the holes and tighten the screws until only 1/4 inch of the screws are exposed.
4. Place the baby unit on the wall mount bracket. Tighten the screw into the threaded socket at the bottom to secure the baby unit.
   • Place the baby unit on the wall mount bracket. Tighten the screw into the threaded socket at the bottom to secure the baby unit. Align the holes on the wall mount bracket with the screws on the wall, and slide the wall mount bracket down until it locks into place.
5. You can maximize your baby unit’s viewing angles by tilting the wall mount bracket. Hold the baby unit, and then rotate the knob in anticlockwise direction. This will loosen the joint of the wall mount bracket. Tilt your baby unit up or down to adjust to your preferred angle. Then, rotate the knob in clockwise direction to tighten the joint and secure the angle.

Limited warranty

What does this limited warranty cover?

• The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
• What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period

(“Materially Defective Product”)?

• During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

• The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces
  a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal
   operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

4. Product to the extent that the problem is caused by use with non-VTech accessories; or

5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

7. Product returned without a valid proof of purchase (see item 2 on the following part); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1-844-848-8324 (1-844-84-VTECH). In Canada, go to www.vtechcanada.com or call 1-888-211-2005.NOTE: Before calling for service, please review the user’s manual – a check of the Product’s controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1. Return the entire original package and contents including the Product to the VTech service location along with a
   description of the malfunction or difficulty; and

2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other limitations

• This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product.
• There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
• In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase.

The RBRC seal

The RBRC seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The program provides a convenient alternative to placing used lithium-ion batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation makes it easy for you to drop off the spent product at local retailers participating in the program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
The RBRC Seal and 1 (800) 8 BATTERY® are registered trademarks of Call2recycle, Inc.

FCC

NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

• WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

• This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

• To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The baby unit shall be installed and used such that parts of all persons’ body are maintained at a distance of approximately 8 in
  (20 cm) or more.

• This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B)

Industry Canada

• This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
• The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
• This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.

RF radiation exposure statement

• The product complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The baby unit should be installed and operated with a minimum distance of 8 in (20 cm) between the baby unit and all persons’ body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This equipment complies also with Industry Canada RSS-102 with respect to Canada’s Health Code 6 for Exposure of Humans to RF Fields.

California Energy Commission battery charging testing mode

• This video monitor meets the California Energy Commission (CEC) regulations for energy consumption. Your video monitor is set up to comply with the energy-conserving standards right out of the box.
• Follow the instructions to install and charge the battery. The CEC battery charging testing mode is activated while charging.
• Even if the parent unit is paired to camera units, the CEC battery charging testing mode is activated while it is powered off and
  charging.

References

• VTech Canada Official Site | Best Home Office & Business Phones
• VTech Cordless Phones Official Site | Best Home Office & Business Phones
• VTech Cordless Phones Official Site | Best Home Office & Business Phones
• Product Support | VTech® Cordless Phones
• Product Support | VTech® Cordless Phones

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