Vtech VC2105 Baby Monitor User Guide

Vtech VC2105 Baby Monitor

Product Information

The product is a baby monitor system that consists of a parent unit and a baby unit. The parent unit can be powered by an internal rechargeable battery or AC power. It displays battery status, status icons, and menu options. The parent unit and baby unit can connect directly or via a home Wi-Fi network. The baby unit has night vision, motion detection, cry alert, face covered alert, and temperature alert features. It also plays melodies and soothing sounds and has a night light with auto brightness. The system requires connecting to a Wi-Fi network and operating in Router mode connection for better security and stable connectivity.

Product Usage Instructions

To use the baby monitor system, follow these instructions:

1. Connect the parent unit to AC power or charge the internal rechargeable battery for 12 hours before use.
2. Connect the baby monitor to power and turn it on.
3. Check the battery status on the parent unit’s screen or LED light. Solid segments indicate a fully charged battery, while flashing segments indicate low battery.
4. If the battery is low, connect the parent unit to AC power to charge it.
5. Raise the parent unit antenna for better reception.
6. Select Direct mode or Router mode for connecting the parent unit and baby unit.
7. If using Router mode, connect the system to a Wi-Fi network and install the MyVTech Baby Plus mobile app for remote access.
8. Monitor your baby using the parent unit’s screen, status icons, and menu options.

Connect, charge and power on the parent unit

Connect the baby monitor

The rechargeable battery in the parent unit is built-in. · Use only the power adapters supplied with this product. · Make sure the parent unit and the baby unit are not connected to an electronically controlled electric
outlet. · Connect the power adapters in a vertical or floor mount position only. The adapter prongs are not
designed to hold the weight of the parent unit and the baby unit, so do not connect them to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adapter may not properly connect to the outlets. · Make sure the parent unit, the baby unit and the power adapter cords are out of reach of children.

The battery icon indicates the battery status (see the following table).

Battery indicators

Battery status

Action

and are displayed on the screen; The red LED light flashes.
The battery icon segments are solid .

The battery has very little Charge without interruption charge and may be used (about 30 minutes). for only a short time.

The battery is fully charged.

To keep the battery charged, connect it to AC power when in use.

Raise the parent unit antenna for better reception

Charge the parent unit battery before use
The parent unit runs on an internal rechargeable battery or AC power. To continuously monitor your baby, keep the parent unit connected to AC power.

· Before using the baby monitor for the first time,

charge the parent unit battery for 12 hours. When

the parent unit battery is fully charged, the battery

icon segments are solid

.

· The standby time varies depending on your actual use.

The parent unit turns on automatically after connecting to the power socket, and the welcome screen appears. You can press Power to turn the parent unit on or press and hold to turn it off.

Status icons
Direct mode The parent unit and baby unit connect to each other directly. Red bars indicate no connection.
Router mode The parent unit and baby unit connect via the home Wi-Fi network. The red icon(s) on the baby unit or parent unit, indicates no connection between the respective unit(s) and the router. Night vision is turned on.
Motion detection alert is turned on.
Cry alert is turned on.
Face covered alert is turned on.

Status icons Melodies and soothing sounds are playing. Night light is turned on.
Auto night light brightness is activated.
Temperature alert is turned on.
Parent unit is muted. Humidity Temperature Battery level indicator Low battery indicator

Parent unit icons

Main SubMenu menu
Night light

Options

Main SubMenu menu

· Turn on or turn off night light.
· Select a night light color.

· Adjust night light brightness.
· Set the brightness to Auto adaptive ambience.
· Set the timer to turn off night light after 15, 30 or 60 minutes, or remain on always.
Melodies and soothing sounds · Play or stop.

Alerts Settings

· Select to play all melodies, or play one of the five melodies or five soothing sounds.
· Set the timer to stop playing after 15, 30 or 60 minutes, or play non-stop.
· Adjust the play volume level.

General settings

· Connect to home Wi-Fi network.
· Connect mobile phone.
· Adjust Baby Unit speaker volume.

Help and info

· Adjust Parent Unit screen brightness.
· Turn the screen off timer on/off, set to screen off after 1, 3 or 5 minutes, or auto screen on when sound detected.
· Set Sound Sensitivity Level for auto screen on.

Options · Change temperature
display format. · Mute or adjust
notifications volume level. · Turn on/off low battery notification. · Turn on/off no link notification. · Reset settings, software update.
· Adjust alerts volume level.
· Select maximum and minimum temperature for alert range;
· Turn on/off temperature detection alert.
· Adjust Motion Sensitivity Level to activate parent unit screen and speaker.
· Turn on/off motion detection alert.
· Turn on/off cry alert.
· Turn on/off face covered alert.
· Support Information · System Information

How the system works

For better security and more stable connectivity, this baby monitor requires connecting to a Wi-Fi network and operating in Router mode connection.
Direct mode
Your baby monitor parent unit and baby unit connect to each other in Direct mode by default, which allows you to immediately stream video out of the box. It is NOT recommended to continue using Direct Mode connection after initial installation.

Local access, for sLtaorctaulpaqccueicsks view and setup stage.

You may experience reduced signal strength if your parent unit and baby unit are far apart, or there are obstructing factors, such as internal walls, between them. Move the parent unit closer to the baby unit to improve the signal strength.

Router mode

You are required to set up your monitor in Router mode to enjoy live video streaming via your parent unit with an enhanced connection. Router mode is the recommended mode for stable connectivity.

PL
Mobile access

US

Router mode uses your home Wi-

Fi network to connect your video

monitor. It supports live video

streaming through the parent unit and

smartphone app.

Connecting Wi-Fi to

If you want to stream live video

enhance local access

remotely with your mobile device,

download and install the MyVTech

Baby Plus mobile app. With the

mobile app, your Wi-Fi router (not included) provides Internet connectivity to your HD video

monitor system. It serves as a communicating channel between your baby unit and mobile

device, allowing you to monitor and/or control your baby unit wherever you are. For more

details, see Download app for mobile access section in this quick start guide.

· When both parent unit and app are viewing the camera simultaneously, the video quality will be optimised to deliver the best possible viewing result.

Basic operation

After powering up your baby monitor, the parent unit streams live video in direct mode. We recommend you follow the instructions on-screen to set up home Wi-Fi network with your monitor for functionality enhancements and mobile access. See Auto software and firmware update and Download app for mobile access in this Quick Start Guide.
Use the menu Press MENU on the parent unit to enter the main menu, choose a menu item, or save a setting. You can use the parent unit menu for advanced settings or operations, such as to play or stop the baby unit lullaby, or adjust the baby unit sound sensitivity.
While in the menu:
· Press | | | to scroll through the menu options.
· Press SELECT to select an item. · Press TALK to return to the live video. · Press to go to the Help & info page.

Adjust speaker volume

Press

|

to adjust the parent unit

speaker volume level received from the

baby unit.

Muted

Zoom

Press to zoom in or out in a fixed zoom

sequence.

indicates the image is

magnified 2 times.

Talk to your baby via the baby unit

1. Press and hold the TALK key.

2. When the

icon displays on

screen, speak to your parent unit.

Your voice is transmitted to the

baby unit.

3. When finished talking, release the TALK key to hear your baby again.

Turn on/off the parent unit screen
You can turn on or turn off the parent unit screen without powering off the unit. You will still hear sounds from the baby unit.
· Press | LCD ON/OFF on the parent unit to turn off the screen.
· Press any key on the parent unit to turn the screen on again.

To restore to the default settings or reset the Wi-Fi connection, you can reset the parent unit by pressing the RESET key at the back of the unit.
Insert a pin into the RESET hole on the back of the parent unit, and then gently press the button inside.

Press and hold

Protect your privacy and online security
VTech cares about your privacy and peace of mind. That’s why we’ve put together a list of industryrecommended best practices to help keep your wireless connection private and your devices protected when online. We recommend you carefully review and consider complying with the following tips.
Ensure your wireless connection is secure. · Before installing a device, ensure your router’s wireless signal is encrypted by selecting the “WPA2-PSK
with AES” setting in your router’s wireless security menu. Change default settings. · Change your wireless router’s default wireless network name (SSID) to something unique. · Change default passwords to unique, strong passwords. A strong password:
– Is at least 10 characters long. – Is complex. – Does not contain dictionary words or personal information. – Contains a mix of uppercase letters, lowercase letters, special characters and numbers. Keep your devices up to date. · Download security patches from manufacturers as soon as they become available. This will ensure you always have the latest security updates. · If the feature is available, enable automatic updates for future releases. Disable Universal Plug and Play (UPnP) on your router. · UPnP enabled on a router can limit the effectiveness of your firewall by allowing other network devices to open inbound ports without any intervention or approval from you. A virus or other malware program could use this function to compromise security for the entire network. For more information on wireless connections and protecting your data, please review the following resources from industry experts: 1. Federal Communications Commission: Wireless Connections and Bluetooth Security Tips ­ www.fcc.gov/consumers/guides/how-protect-yourself- online. 2. U.S. Department of Homeland Security: Before You Connect a New Computer to the Internet ­ www.us-cert.gov/ncas/tips/ST15-003. 3. Federal Trade Commission: Using IP Cameras Safely ­ https://www.consumer.ftc.gov/articles  /0382-using-ip-cameras-safely. 4. Wi- Fi Alliance: Discover Wi-Fi Security ­ http://www.wi-fi.org/discover-wi- fi/security.

CABLE MANAGEMENT

1

2

3

Auto software and firmware update

To ensure that your HD video monitor is always at its best performance, the Parent Unit will prompt a message and ask you to update its software and the Baby Unit’s firmware when there are new versions available. Select “Now” to reboot the system, or switch off and on the Parent Unit later to reboot the system into the latest software.

· To check if your device is running on the latest software, or to update your device software, go to:

Software Update.

Connect your HD video monitor with home Wi-Fi network
You must connect your video monitor to your secured home Wi-Fi network in order to receive the latest software and firmware updates. To set the Wi-Fi up, go to:

Configure Wi-Fi.

· Make sure the Baby Unit is on when you set up the Wi-Fi network.

Need help?

Driven by system updates, the software, online help topics, and online FAQs

will be updated periodically.

S

For operations and guides to help you using your HD video monitor, and for

m

latest information and supports, go and check the online help topics and online

FAQs.

Use your smartphone or mobile device to access our online help.

· Go to https://help.vtechphones.com/VC2105; OR

· Scan the QR code on the right. Launch the camera app or QR code scanner app on your smartphone or tablet. Hold the device’s camera up to the QR code and frame it. Tap the notification to trigger the redirection of the online help.

– If the QR code is not clearly displayed, adjust your camera’s focus by moving your device closer or further away until it is clear.
If you would like to contact us, visit
https://help.vtechphones.com/cs.

VC2105

You can also call our Customer Support at 1-844-8488324 (1-844-84-VTECH) [in US] or 1-888-211-2005 [in Canada] for help.

General product care
· To keep this product working well and looking good, follow these guidelines: · Avoid placing it near heating appliances and devices that generate electrical noise (for example,
motors or fluorescent lamps). · DO NOT expose it to direct sunlight or moisture. · Avoid dropping the product or treating it roughly. · Clean with a soft damp cloth. · DO NOT immerse the parent unit and the baby unit in water and do not clean under running water. · DO NOT use cleaning spray or liquid cleaners. · Make sure the parent unit and the baby unit are dry before you connect them to the mains again.
Storage
When you are not going to use the video monitor for some time, store the parent unit, the baby unit and the power adapters in a cool, dry location.

Frequently asked questions

Below are the questions most frequently asked about the video monitor.

Can I turn the parent unit display screen off but keep hearing sounds from the baby unit?

Yes, press | LCD ON/OFF on the parent unit to turn off the screen. The parent unit display will also dim automatically after being inactive for some time. In both instances, you will still be able to hear all sounds from the baby unit. Press any key to turn the screen back on.

Why is the baby unit not responding normally?

Try the following (in the order listed) for a common cure: 1. Disconnect the power to the baby unit. 2. Wait a few minutes before connecting power back to the baby unit. 3. Reboot the parent unit.

Why is my screen in black and white?

The baby unit has a light sensor that measures ambient light. When the ambient light is dim, such as during night time or in a dark room, the baby unit activates its infrared LEDs, and displays the camera images in black and white night vision.

Why does my baby unit The baby unit may have lost connection to the Wi-Fi router. Check your

show offline? Why is the network and router settings.

connection lost every now and then?

Other electronic products may cause interference with your baby unit. Try installing your baby unit as far away from these electronic devices as possible.

Why can’t I hear a sound/Why can’t I hear my baby crying?

The parent unit speaker volume may be too low. Press to increase the volume.

on the parent unit

You may have set a low sound sensitivity level. Set the sound sensitivity to a higher level. For details, go to www.vtechphones.com for online help topics.

The RBRC seal
The RBRC seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The program provides a convenient alternative to placing used lithium-ion batteries into the trash or municipal waste, which may be illegal in your area. VTech’s participation makes it easy for you to drop off the spent product at local retailers participating in the program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. The RBRC Seal and 1 (800) 8 BATTERY® are registered trademarks of Call2recycle, Inc.

FCC and IC regulations

FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The baby unit shall be installed and used such that parts of all persons’ body are maintained at a distance of approximately 8 in (20 cm) or more. The transmitter and antenna of the parent unit shall be held at least 1 in (2.5 cm) from your face. This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B) Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. The term ’IC:’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. RF radiation exposure statement The product complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The baby unit should be installed and operated with a minimum distance of 8 in (20 cm) between the baby unit and all persons’ body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This equipment complies also with Industry Canada RSS-102 with respect to Canada’s Health Code 6 for Exposure of Humans to RF Fields.
California Energy Commission battery charging testing mode
This video monitor meets the California Energy Commission (CEC) regulations for energy consumption. Your video monitor is set up to comply with the energy-conserving standards right out of the box. Follow the instructions to install and charge the battery. The CEC battery charging testing mode is activated while charging. Even if the parent unit is paired to camera units, the CEC battery charging testing mode is activated while it is powered off and charging.

For cETL compliance only

La plaque signalétique appliquée est située au bas du socle de l’unité du bébé. Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de précaution de base afin de réduire les risques d’incendie, d’électrocution et de blessures corporelles, dont ceux qui suivent: 1. Observez toutes les instructions et mises en garde inscrites sur
l’appareil. 2. L’installation par un adulte est requise. 3. MISE EN GARDE: N’installez pas l’unité du bébé à une hauteur
supérieure à 2 mètres. 4. Ce produit a été conçu pour être un dispositif d’appoint
seulement. Il n’est pas le remplacement d’une supervision responsable et adéquate par un adulte et ne devrait pas être utilisé comme telle. 5. Ce produit n’est pas conçu pour être utilisé en tant que moniteur médical. 6. N’utilisez pas cet appareil près de l’eau ni de toute autre source d’humidité, par exemple, près d’une baignoire, cuve à lessive, évier de cuisine, dans un sous-sol humide ni près d’une piscine, dans un soussol humide ou une douche. 7. MISE EN GARDE: N’utilisez que la pile fournie. Il peut y avoir un risque d’explosion si un mauvais type de pile est utilisé pour le dispositif apaisant. La pile ne peut pas être soumise a des températures extrêmes élevées ou basses et a une faible pression atmosphérique a haute altitude pendant son utilisation, son entreposage ou son transport. Le fait de jeter la pile dans au feu ou dans un four chaud, ou d’écraser ou de couper mécaniquement la pile peut entrainer une explosion. Le fait de laisser la pile dans un environnement a température extrêmement élevée peut entrainer une explosion ou une fuite de liquide ou de gaz inflammable. Une pile soumise a une pression d’air extrêmement basse peut provoquer une explosion ou une fuite de liquide ou de gaz inflammable. Mettez au rebut la pile usagée conformément aux informations figurant dans la section Le sceau RBRC. 8. N’utilisez que les adaptateurs inclus avec ce produit. L’utilisation d’un adaptateur dont la polarité ou la tension serait inadéquate risque d’endommager sérieusement le produit et mettre votre sécurité en péril.
Informations sur les adaptateurs électriques : Sortie : 5 V CC 1,5A VTech Telecommunications Ltd. Modèle : VT07EUS05150 Sortie : 5 V CC 2A VTech Telecommunications Ltd. Modèle : VT07EUS05200
Informations sur les piles rechargeables : 3,7V 5000mAh, 18,5Wh Lithium-ion batterie Zhuhai Great Power Energy Co., Ltd. Modèle : GSP806090-5Ah-3.7V-1S1P 9. Lorsqu’ils sont branchés dans une prise de courant, les adaptateurs secteur ont été conçus pour être orientés correctement, soit à la verticale ou au plancher. Les broches n’ont pas été conçues pour supporter le poids du bloc d’alimentation et le maintenir en place si celuici est branché dans une prise au plafond, sous une table ou dans un meuble. 10. Pour les appareils raccordés, la prise de courant (de l’adaptateur secteur) doit être installée près de l’équipement et doit être facilement accessible. 11. Débranchez ce produit de la prise de courant avant de procéder au nettoyage. N’utilisez pas de nettoyants en aérosols. Utilisez un chiffon humide pour le nettoyer. 12. Ne coupez pas les cordons d’alimentation pour remplacer les fiches, car ceci peut présenter un danger potentiel. 13. Ne laissez aucun objet reposer ni appuyer sur le cordon d’alimentation. N’installez pas cet appareil dans un endroit où l’on risque d’écraser le cordon d’alimentation ou de le piétiner. 14. Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur l’étiquette. Si vous ne connaissez pas le type d’alimentation que vous possédez à votre domicile, consultez votre marchand ou votre compagnie locale d’électricité. 15. Ne surchargez pas les prises de courant murales ni les rallonges électriques. 16. Ne placez pas cet appareil sur un chariot, meuble, trépied, support de montage ni table chancelants. 17. Les trous et ouvertures du boîtier, situés à l’arrière de l’appareil ou sous celui-ci, servent à aérer l’appareil. Pour l’empêcher de surchauffer, ne bloquez sous aucun prétexte ces ouvertures et n’empêchez pas l’aération adéquate de l’appareil en le plaçant sur un lit, divan, tapis ou toute autre surface similaire. De même, ne le positionnez pas à proximité ni au-dessus d’une source de chaleur ou d’un calorifère. De plus, ne placez pas l’appareil dans un endroit avant de vous assurer qu’il y ait une bonne circulation d’air.

18. N’enfoncez jamais d’objets à travers les ouvertures de cet appareil, car ils pourraient entrer en contact avec des points de tension dangereux ou causer des courts-circuits qui peuvent dégénérer en incendies ou en risques d’électrocution. Ne renversez jamais de liquide dans ce produit.
19. Afin de réduire les risques d’électrocution, ne démontez pas cet appareil, mais apportez-le dans un centre de service autorisé. L’ouverture du boîtier ou le retrait de toutes pièces que contient cet appareil, à l’exception de l’accès autorisé à certaines portes ou ouvertures, risque de vous exposer à des points de tension dangereux ou d’autres dangers. Un remontage incorrect peut par la suite présenter des risques d’électrocution.
20. Vous devriez tester la réception chaque fois que vous mettez l’appareil en fonction.
21. Examinez les composantes afin de vérifier si celles-ci ne sont pas endommagées.
22. Il existe un très faible risque de perte de confidentialité avec certains appareils électroniques (autres écoute-bébés, téléphones sans fils etc.). Pour l’éviter, s’assurer que le produit n’a jamais été utilisé avant l’achat, réinitialiser l’unité de façon périodique, éteindre l’écoute-bébé quand il n’est pas en cours d’utilisation.
23. Les enfants devraient être supervisés afin de vous assurer qu’ils ne jouent pas avec l’appareil.
24. Les petites pièces de ce moniteur peuvent être avalées par les bébés ou les petits enfants. Veuillez tenir ces pièces hors de portée des enfants.
25. Le produit n’est pas conçu pour être utilisé par des personnes (incluant des enfants) aux capacités physiques, sensorielles ou mentales réduites ou qui manquent d’expérience et de connaissances, à moins qu’on leur ait donné suffisamment de supervision ou d’instructions relativement à l’utilisation de l’appareil par une personne responsable de leur sécurité. CONSERVEZ CES INSTRUCTIONS
Mises en garde · Utilisez et entreposez le produit à une température entre 0°C
(32°F) et 40°C (104°F). · Risque de brûlure, risque d’incendie, risque d’explosion associé
à une mauvaise manipulation de la batterie. · N’exposez pas cet appareil à des froids ou des chaleurs
extrêmes, ainsi qu’à la lumière directe du soleil. Ne l’installez pas près d’une source de chauffage.

·

Avertissement – Risque de strangulation –

Les enfants se sont ÉTRANGLÉS dans des cordons.

Gardez ce cordon hors de portée des enfants (à plus

de 0,9 m). N’enlevez pas cette étiquette.

· Ne jamais placer le moniteur à l’intérieur du berceau ou du parc

de bébé. Ne jamais couvrir le moniteur ou l’unité (s) portative

avec un article tel une serviette ou une couverture.

· D’autres produits électroniques peuvent causer des interférences auprès de votre caméra IP. Essayez d’installer votre caméra IP le plus loin possible de ces dispositifs

électroniques : routeurs sans fil, radios, téléphones cellulaires,

interphones, moniteurs de pièces, téléviseurs, ordinateurs

personnels, appareils électriques de cuisine et téléphones

sans fil.

Stimulateurs cardiaques implantés dans l’organisme

Les simulateurs cardiaques (ne s’applique qu’aux dispositifs numériques sans fil):

L’organisme `Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme. Appuyée par l’Administration des aliments et drogues (FDA) des États-Unis, la firme WTR recommande aux médecins:

Avis aux détenteurs de stimulateurs cardiaques

· Vous devriez maintenir les dispositifs sans fil à au moins six pouces du simulateur cardiaque.
· Ils ne doivent PAS placer le téléphone sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche.
L’étude effectuée par l’organisme WRS n’a pas identifié de risque pour les détenteurs de simulateurs cardiaques causés par les gens qui utilisent dispositifs sans fil à proximité de ceux-ci.

Champs électromagnétiques (EMF)

Ce produit de VTech est conforme à toutes les normes se rapportant aux champs électromagnétiques (EMF) standard. Si vous le manipulez correctement en suivant les instructions de ce guide, son utilisation sera sécuritaire pendant de nombreuses années, selon les meilleures évidences scientifiques dont nous disposons aujourd’hui.

Limited warranty

What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)? During the limited warranty period, VTech’s authorized service representative will replace at VTech’s option, without charge, a Materially Defective Product. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the replacement Products to you in working condition. You should expect the replacement to take approximately 30 days.
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase (90 days on products purchased as Refurbished). This limited warranty also applies to the replacement Product for a period of either (a) 90 days from the date the replacement Product is shipped to you or (b) the time remaining on the original one-year warranty (90-day limited warranty on products that are purchased as Refurbished); whichever is longer.
*Refurbished products purchased from our online store carry a 90-day replacement warranty.
What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident,
shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual – a check of the Product’s controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit.
What must you return with the Product to get warranty service? 1. Return the entire original package and contents including
the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/ provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.

References

• Before You Connect a New Computer to the Internet | CISA
• VTech Canada Official Site | Best Home Office & Business Phones
• VTech Cordless Phones Official Site | Best Home Office & Business Phones
• Security | Wi-Fi Alliance
• VTech Cordless Phones Official Site | Best Home Office & Business Phones
• VTech Cordless Phones Official Site | Best Home Office & Business Phones
• How To Secure Your Home Security Cameras | Consumer Advice

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