vogel s TVM 3420 Series Comfort Full Motion TV Wall Mount Installation Guide

: September 4, 2024
: vogel s

Table of Contents

TVM 3420 Series Comfort Full Motion TV Wall Mount
Product Information
Specifications:
- Product Usage Instructions
Safety Precautions:
Tools Required:
Installation Steps:
Q: What should I do if I’m missing bolts or need different
Q: Can I mount the TV alone?

TVM 3420 Series Comfort Full Motion TV Wall Mount

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Product Information

Specifications:

Model: TVM 3420 Series
Mounting Type: Wall Mount
Compatibility: TV sizes up to [specify size]
Includes: Mounting bolts, washers, spacers, tools

Product Usage Instructions

Safety Precautions:

Always read the safety instructions carefully before installing
the product. Incorrect mounting could pose risks to you and your
family.

Wear personal protective equipment such as eye protection, ear
protection, and safety shoes.

Lifting the TV should be done by two persons.

Tools Required:

Make sure you have the following tools ready:

Crosshead screwdriver
Drilling machine
Concrete/brick drill (10mm or 25/64 for concrete/brick
walls)
Wood drill (5mm or 13/64 for walls with wooden studs)
Stud finder
Socket wrench no. 13
Pencil
M4 (4mm) Allen key

Installation Steps:

Step 1: Attach the Strips to the TV

Carefully place the TV face down on a soft clean surface.
Fix the protective TV patches onto the vertical strips using
bolts.
Ensure the strips are at the same height and do not stick
out.

If you need assistance with bolt sizes or have missing bolts,
contact Vogel’s Consumer Care.

Step 2: Loosen Pre-attached Bolts

Loosen the pre-attached bolts using the Allen key.
If applicable, remove thumbnuts from the horizontal bars.
Slide the horizontal bars through the designated spacing of the
vertical strips.

Frequently Asked Questions (FAQ):

Q: What should I do if I’m missing bolts or need different

sizes?

A: Contact Vogel’s Consumer Care for assistance. Make sure to
refer to your TV’s user manual for correct bolt sizes and
positioning.

Q: Can I mount the TV alone?

A: It is recommended to lift and mount the TV with the help of
another person to ensure safety.

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TVM 3420 Series

TVM 3420 Series TVM 3440 Series TVM 3620 Series TVM 3640 Series

Full Installation Guide
Everything you need to get your TV safely on the wall, in no time

Additional tools
Click to download the app

Before you start
…we just wanted to say thanks for choosing Vogel’s. Smart choice. And you’re already making another smart choice reading the manual! Keep reading to learn all about safe, efficient installation, and how to use your new mount.

(https://www.vogels.com/en-us/c/tvmountguide) Click to watch
(https://youtu.be/XIZK_c1FQZc)

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Stay safe

TVM 3420 Series

Warning Always read these safety instructions carefully before installing and using this product. Following these instructions is strictly required. Incorrect mounting and/or installation could put you, your TV, and your family at substantial risk.
Don’t dare risk it… Read all
Vogel’s recommends that the mounting and/or installation of this product should be carried out by a suitably qualified expert. Vogel’s cannot be held responsible for any injury and/or damage caused by incorrect installation. Please consult the manual for your TV and ensure that the weight and size of the TV is within the maximum weight and size limits specified for this product, and that the TV mounting bolts used are of a suitable length and diameter. Note that not all the TV mounting accessories provided are required for the installation of any one TV. The wall mounting accessories provided are exclusively intended for installation on walls made of solid brick, solid concrete or solid wood columns. Any material covering the wall must not exceed 3 mm/ 0.12 inch. For mounting on walls made of other materials, such as hollow bricks, wood panels or plasterboard, please consult your installer and/or specialist supplier. Clean the product with a dry, lint-free cloth. Do not use detergents or other solvents to clean the product. Only qualified, certified personnel may repair the product. Use only original spare parts. The use of other parts will result in voiding the warranty, and could lead to injuries. Alterations to the product and technical modifications are not permitted. This will void the warranty, and could lead to injuries. Always store the product in a dry and safe place with a temperature between -10°C to +50°C. Handle and transport the product with care. Repack the product when transporting or not using it for a longer period of time. Lifting your TV is a two-person job. Don’t be bold!

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What’s in your box?

TVM 3420 Series

Something missing? Make sure your packaging has everything in place: A. Wall mount B. Horizontal bars C. Vertical strips D. Safety instructions E. Bolts for fastening strips on TV (see contents below) F. Spacers G. Washers Ø 18 mm H. Screws I. Plugs (fischer© DuoPower) J. Washers Ø 22 mm K. Covers L. Protective TV patches M. Cable clip or clips (depending on model) N. Cable clip for wall plate O. Spirit level P. Thumbnuts (pre-attached to horizontal bars for some models) Contents of the TV fasteners kit:

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4x M612mm bolts 4x M625mm bolts 4x M635mm bolts 4x M812mm bolts 4x M825mm bolts 4x M845mm bolts 4x M6 washer 4x spacer 10mm 4x spacer 5mm

TVM 3420 Series

You just need four bolts to mount your TV. Store the rest for other use!

Got your tools ready?

Don’t start without all the necessary tools: Crosshead screwdriver Drilling machine 10 mm or 25/64″ concrete / brick drill (for concrete / brick walls only) 5 mm or 13/64″ concrete / brick drill (for concrete / brick walls only) 5 mm or 13/64″ wood drill (for walls with wooden studs only) Stud finder (for walls with wooden studs only) Socket wrench no. 13 Pencil M4 (4mm) Allen key

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Take care of your safety

TVM 3420 Series

Who cares about looking cool? Always wear personal protective equipment: Eye protection Ear protection Safety shoes
Lifting your TV is a two-person job. Don’t be bold!

Additional tools
Mark the first drilling hole
Use our free DrillRightTM AR App to find the perfect mounting height.

Let our video guide you
No more stress. Watch and learn, with our handy online installation video.

Click to download the app
(https://www.vogels.com/enus/c/tvmountguide)

Click to watch (https://youtu.be/XIZK_c1FQZc)

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Ready… set… get installing!
Step 1: Attach the strips to the TV

TVM 3420 Series

1. Carefully place the TV face down, on a soft clean surface without any obstacles. 2. Fix the protective TV patches onto the vertical strips . Screw the strips onto the TV with the bolts . Make sure the
strips are at the same height and do not stick out.
Are you missing any bolts? Or need different ones? The friendly team at Vogel’s Consumer Care are waiting to help: vogels.com/contact (http://www.vogels.com/contact)
Refer to the user manual of your TV for the correct bolt sizes. Make sure bolts and washers are positioned correctly. Use spacers where needed.

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TVM 3420 Series

3. Loosen the pre-attached bolts with the allen key . 4. For models where the thumbnuts are pre-attached: remove both thumbnuts from the horizontal bars . 5. Slide the horizontal bars through the designated spacing of the vertical strips . Make sure the bars are placed in a
centered position. Notice the holes on the side of the bars . They need to face downwards. 6. Attach both bars to the strips by tightening the pre- attached bolts with the allen key . 7. Screw one thumbnut into the upper bar. Make sure you don’t screw it in completely, yet.
Step 2: Attach the wall mount to the wall
How well do you know your walls? What they’re made of matters more than you think…
Concrete / Brick wall
Don’t drill yet! Try our free DrillRightTM AR app (https://www.vogels.com/DrillRight) to find just the right height and mark the first hole, easily.

https://manuals.vogels.com/en-us/tvm3420_3440_3620_3640.html

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TVM 3420 Series

1. Find the perfect spot for drilling with our DrillRightTM AR app (https://www.vogels.com/DrillRight) and the included drilling template.
2. Drill the holes.
How deep do you drill? Check the length of the screw (not the plug!) to find the right depth this stops things from breaking.

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TVM 3420 Series

3. Attach the wall mount to the wall with the screws , washers and plugs . Use the spirit level to level the wall mount.

Lubricate the screws for easy screwing in.

4. Place the covers .
Walls with wooden studs
Don’t drill yet! Try our free DrillRightTM AR app (https://www.vogels.com/DrillRight) to find just the right height and mark the first hole, easily.

1. Don’t just guess! Always use a stud finder to determine the position of studs.
2. Find the perfect spot for drilling with our DrillRightTM AR app (https://www.vogels.com/DrillRight) and the included drilling template.

https://manuals.vogels.com/en-us/tvm3420_3440_3620_3640.html

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TVM 3420 Series

Don’t destroy your belongings! The wall mount must always be attached to the studs. 3. Now for the fun part… drilling the holes.

4. Attach the wall mount to the wooden studs with the screws and washers . Use the spirit level to level the wall mount.
Lubricate the screws for easy screwing in.

5. Place the covers .
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Other wall type / I don’t know my wall type

TVM 3420 Series

If your wall is a little special for example, hollow bricks, metal stud walls, wood panels or plasterboard or you simply aren’t sure, don’t worry! Just ask your installer, specialist supplier or the Vogel’s Consumer Care team at www.vogels.com/contact (http://www.vogels.com/contact).

Step 3: Attach the TV to the wall mount

1. Carefully lift and attach the TV to the wall mount . Place the upper thumbnut in the top notch of the wall mount.

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TVM 3420 Series

2. Position the bottom thumbnut through the hole in the wall mount and in the bottom bar. 3. Fasten both thumbnuts , optionally with an allen key. Make sure the TV is leveled, using the spirit level.
Lifting your TV is a two-person job. Don’t be bold!
Job done now! Enjoy watching your TV!
Handy features
Having a cable mess? Do you need inspiration about how to hide and guide your cables or how to place other TV accessories? Take a look at our website vogels.com (https://www.vogels.com/)!

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Vertical and horizontal correction

TVM 3420 Series

1. Vertical correction: If the tilt option is not used and the screen still tilts downwards / upwards: tighten / loosen screw with an allen key until the screen is vertically leveled.
2. Horizontal correction: If one side of the TV is lower than the other, slightly loosen the bottom thumbnut . Level the TV and check with a spirit level on top of the TV. Tighten the thumbnut again, preferably with an allen key.
Tilt to avoid reflections

1. Click the TiltAnchorTM button to release the TV from home position. 2. Adjust the tilt angle. Gently pull the top of the screen forward.

Do not force the screen in the other direction.
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Guide your cables

TVM 3420 Series

1. Guide the cables. 2. Place the cable clip over the cables on the lower arm. 3. Place the wall cable clip over the cables on the wall plate.
Removing your TV

1. Remove the lower thumbnut and loosen the upper thumbnut . 2. Remove the TV, and put it down somewhere safe.

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TVM 3420 Series

Again, lifting your TV is a two-person job. Always get help.

Confused? Unsure? Going crazy?
There’s plenty of help waiting for you, online: info@vogels.com (mailto:info@vogels.com) www.vogels.com/contact (http://www.vogels.com/contact)
facebook.com/ VogelsForSure/ (https://www.facebook.com/VogelsForSure/)
instagram.com/ vogels_official/ (https://www.instagram.com/vogels_official/)
www.youtube.com/ c/VogelsForSure (https://www.youtube.com/c/VogelsForSure)

Simple troubleshooting
Found a problem you can’t fix? Don’t panic… try these!
Problem There are stains on the arms of the wall mount’ Cause The stains are caused by the paper pulp interior in the box. We decided to reduce the amount of plastic in the packaging and therefore there is no plastic bag around the product anymore to prevent from some paper dust on the product. So, these stains might occur. Solution The stains are easy to remove with a cloth. ProblemMy TV does not remain leveled horizontally, with moving / turning it’
Cause When you level your TV and tighten the thumbnut by hand, it might not be tight enough to stay level.
Solution

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TVM 3420 Series

Level the TV with a spirit level and tighten the thumbnut thoroughly with a 4 mm allen key, instead of by hand.
Problem I don’t have the right bolts for my TV!’ Cause The world of TV technology is always changing it can be hard to keep up sometimes. So, it might be the case that the correct bolt size is not included… you’re just too advanced! Solution Just ask Vogel’s Consumer Care to request a service kit, and we’ll send everything you need. Click here (http://www.vogels.com/contact) to contact Vogel’s Consumer Care. ProblemI have a lot of leftover bolts, is something wrong?’
Cause No, you did it very well! You only need 4 bolts to install the mount to your TV. Because of all the different types of TVs, we have included the most common sizes for the most sold TVs.
Solution Don’t waste the other bolts, save them! You can use them for another TV when you buy a new one or use it elsewhere.
Problem `My wall screws have snapped!’
Cause You might not be drilling deep enough… or your drill could be too blunt, so that the hole is too narrow and the screw gets stuck.
Solution Use another hole in the wall plate to fix the wall mount to the wall. Make sure you use a sharp drill of the correct size. Use the size of the screw as indication of the depth to be drilled.

FAQs
Where can I request the correct bolts for my TV (a service kit)?’ Whatever you need, simply contact your local Vogel’s dealer or Vogel’s. Click here (http://www.vogels.com/contact) to contact Vogel’s Consumer Care. Where can I find installation videos?’
Click or tap the button on the front page of this manual. The installation video can be found at the product page of your product on our website. It can also be found on our YouTube channel: www.youtube.com/c/VogelsForSure (http://www.youtube.com/c/VogelsForSure)
`What if I need spare parts?’
If you require a spare part, please contact your local dealer or Vogel’s. Click here (http://www.vogels.com/contact) to contact Vogel’s Consumer Care.

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TVM 3420 Series

Where can I find the drilling template?’ The drilling template is printed on the inlay card in the box. You can cut it out for your convenience. How high do I need to hang my TV?’ The center of your TV should ideally be positioned at eye level, while seated. Download and use the free DrillRightTM AR app (https://www.vogels.com/DrillRight) to determine the height of the TV and to mark the first hole.
How high do I need to hang my TV in case of a tilt mount?’ When a wall mount with tilt function is used, your TV can be mounted above eye level. Which bolts or screws do I need to use?’ Use all wall screws and four bolts for securing your TV. Vogel’s offers a complete assembly kit with all mounting materials included in the box, for both your TV and wall. Do you miss the correct bolts for your TV? Please contact your local Vogel’s dealer. Click here (http://www.vogels.com/contact) to contact Vogel’s Consumer Care.
Why do you use Fischer© plugs?’ The Fischer© DuoPower plug is widely regarded as the best standard in plugs. Don’t settle for less! What is VESA?’ VESA is a standard pattern of mounting location holes on the back of a TV which allows many standard TV mounts to be easily fitted to your TV.

Go green!
We care about the planet. If you’re getting rid of the packaging or the TV mount itself, please visit your local recycling facility, or contact your municipal office. Recycling matters!

Guarantee

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TVM 3420 Series

Thanks again for choosing Vogel’s! Durability is paramount in the development and production of our products. For this reason, we are able to provide a product guarantee for the reasonable service life of all of our wall mounts. We resolve any issues regarding product complaints or returned products and assess all complaints based on usage.
If your product is not functioning properly due to material faults or manufacturing defects, we will repair it free of charge or replace it at our own discretion.
If you have any problems with our product or want to know whether the guarantee is applicable, please:
1. Complete the contact form or mail our Consumer Care Team. Preferably, please add a picture.
2. Within 2 business days you will be contacted by our local Vogel’s distributor.
3. If the guarantee is invoked, the product should be returned, together with the original purchase document (invoice, sales slip or cash receipt). The purchase document should clearly show the name of the supplier and the date of purchase. You will be informed about the specific return address and further procedure.
Vogel’s guarantee shall lapse in the following cases:
If the product has not been installed or used in accordance with the instructions;
If applicable, if the holes in the wall have not been properly drilled in accordance with the Vogel’s installation instructions for the applicable wall type;
If the product has been altered or repaired by someone other than Vogel’s;
If a fault arises due to external causes (outside the product) such as for example lightning, water nuisance, fire, scuffing, exposure to extreme temperatures, weather conditions, solvents or acids, wrong use or negligence;
If the product is used for different equipment than is mentioned on or in the packaging.
Do you have any other questions? Please make use of our contact form.

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