SAMSUNG WF5500M 4.5 cu. ft. Front Load Washer User Manual
- June 9, 2024
- Samsung
Table of Contents
WF5500M 4.5 cu. ft. Front Load Washer
Washer
User manual
WF45M5500A/WF45M5100A
Contents
Contents
Safety information
4
What you need to know about the safety instructions
4
Important safety symbols
4
Important safety precautions
5
California proposition 65 warning
6
Critical installation warnings
6
Installation cautions
8
Critical usage warnings
8
Usage cautions
10
Critical cleaning warnings
13
Installation
14
Unpacking your washer
14
What’s included
15
Installation requirements
17
Step-by-step installation
22
Before you start
28
Initial settings
28
Laundry guidelines
28
Detergent drawer guidelines
30
Operations
33
Feature panel
33
Simple steps to start
36
Cycle overview
37
2 English
Contents
Maintenance
43
Self Clean+
43
Smart Care
44
Emergency drain
45
Cleaning
46
Recovery from freezing
49
Care against an extended time of disuse
49
Cleaning the exterior
50
Cleaning the interior
50
Troubleshooting
51
Checkpoints
51
Information codes
55
Specifications
57
Fabric care chart
57
Protecting the environment
58
Declaration of conformity
58
Specification sheet
59
Cycle chart
60
English 3
Safety information
Safety information
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use and care of your appliance. Please take
some time to read this manual to take full advantage of your washer’s many
benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and
efficiently operate the extensive features and functions of your new
appliance. Please store the manual in a safe location close to the appliance
for future reference. Use this appliance only for its intended purpose as
described in this instruction manual. Warnings and Important Safety
Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washer.
Because the following operating instructions cover various models, the
characteristics of your washer may differ slightly from those described in
this manual and not all warning signs may be applicable. If you have any
questions or concerns, contact your nearest service center or find help and
information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean: WARNING
Hazards or unsafe practices that may result in severe personal injury, death
and/or property damage.
CAUTION Hazards or unsafe practices that may result in personal injury and/or
property damage.
NOTE Indicates that a risk of personal injury or material damage exists. These
warning signs are here to prevent injury to yourself and others. Please follow
them explicitly. After reading this manual, store it in a safe place for
future reference. Read all instructions before using the appliance. As with
any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and
exercise care when using it.
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Safety information
Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. Read all instructions before using the appliance. 2. Do not wash or dry
articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, other flammable or
explosive substances as they give off vapors that could ignite or explode. 3.
Do not allow children to play on or in the appliance. Close supervision of
children is necessary when the appliance is used near children. 4. Before the
appliance is removed from service or discarded, remove the door to the washing
or drying compartment. 5. Do not reach into the appliance if the drum is
moving. 6. Do not install or store this appliance where it will be exposed to
the weather. 7. Do not tamper with controls. 8. Do not repair or replace any
part of the appliance or attempt any servicing unless specifically recommended
in the user-maintenance instructions or in published user repair instructions
that you understand and have the skills to carry out. 9. Do not add gasoline,
dry-cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode. 10.
Under certain conditions, hydrogen gas may be produced in a hot water system
that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period, before using a washer or
combination washer-dryer, turn on all hot water faucets and let the water flow
from each for several minutes. This will release any accumulated hydrogen gas.
As the gas is flammable, do not smoke or use an open flame during this time.
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English 5
Safety information
Safety information
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm – www.P65Warnings.ca.gov.
Critical installation warnings
WARNING The installation of this appliance must be performed by a qualified
technician or service company. · Failure to do so may result in electric
shock, fire, an explosion, problems with the
product, or injury. The appliance is heavy, therefore take care when lifting
it. Plug the power cord into a wall socket that meets local electrical
specifications. Use the socket for this appliance only, and do not use an
extension cord. · Sharing a wall socket with other appliances, using a power
strip, or extending the
power cord may result in electric shock or fire. · Ensure that the voltage,
frequency, and current supplied to the washer matches those
listed in the product specifications. Failure to do so may result in electric
shock or fire. Plug the power plug into the wall socket firmly. Remove all
foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis. · Unplug the power plug
and clean it with a dry cloth. · Failure to do so may result in electric shock
or fire. Plug the power plug into the wall socket so that the cord is running
towards the floor. · If you plug the power plug into the socket in the
opposite direction, the electric wires within the cable may be damaged and
this may result in electric shock or fire. Keep all packaging materials out of
the reach of children as these may be dangerous. · If a child places a plastic
bag over his or her head, he or she can suffocate.
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Safety information
If the appliance, power plug, or power cord is damaged, contact your nearest
service center.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone
line. · This may result in electric shock, fire, an explosion, or problems
with the product. · Never plug the power cord into a socket that is not
grounded correctly. Make sure that
the socket is in accord with local and national regulations.
Do not install this appliance near a heater or any flammable material.
Do not install this appliance in a humid, oily or dusty location, or in a
location exposed to direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures. ·
Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak. · This may
result in electric shock or fire.
Do not use an electric transformer to power the washer. · This may result in
electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket. ·
This may result in electric shock or fire.
Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the
power cord, insert the power cord between objects, or push the power cord into
the space behind the appliance. · This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug. · Unplug the power
plug by pulling the plug. · Failure to do so may result in electric shock or
fire.
This appliance should be positioned so that the power plug, the water supply
taps, and the drain pipes are accessible.
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Safety information
Safety information
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is
easily accessible. · Failure to do so may result in electric shock or fire due
to electric leakage. Install your appliance on a solid, level floor that can
support its weight. · Failure to do so may result in abnormal vibrations,
movement, noise, or problems with
the product.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately
and contact your nearest service center. · Do not touch the power plug with
wet hands. · Failure to do so may result in electric shock. If the appliance
generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service center. · Failure to do so may
result in electric shock or fire. In the event of a gas leak (such as propane
gas, LP gas, etc.), ventilate immediately without touching the power plug. Do
not touch the appliance or power cord. · Do not use a ventilating fan. · A
spark may result in an explosion or fire. Do not let children play in or on
the washer. In addition, when disposing of the appliance, remove the washer
door lever. · Children can suffocate to death if trapped inside the product.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom
of the washer before using it. Do not wash items contaminated with gasoline,
kerosene, benzene, paint thinner, alcohol, or other inflammable or explosive
substances in the washer. · This may result in electric shock, fire, or an
explosion.
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Safety information
Do not open the washer door by force while it is operating (high-temperature
washing/ drying/spinning). · Water flowing out of the washer may result in
burns or cause the floor to be slippery.
This may result in injury. · Opening the door by force may result in damage to
the product or injury.
Do not insert your hand under the washer while an operation is in progress. ·
This may result in injury.
Do not touch the power plug with wet hands. · This may result in electric
shock.
Do not turn the appliance off by unplugging the power plug while an operation
is in progress. · Plugging the power plug into the wall socket again may cause
a spark and result in
electric shock or fire.
Do not let children or the infirm use this washer without proper supervision.
Do not let children climb in or onto the appliance. · This may result in
electric shock, burns, or injury.
Do not insert your hand or a metal object under the washer while it is
operating. · This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug
firmly and pull it straight out of the outlet. · Damage to the power cord may
cause a short-circuit, fire, and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself. · Do
not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
· When the appliance needs to be repaired or reinstalled, contact your nearest
service
center. · Failure to do so may result in electric shock, fire, problems with
the product, or injury.
If the water supply hose comes loose from the faucet and floods the appliance,
unplug the power plug. · Failure to do so may result in electric shock or
fire.
Unplug the power plug when the appliance is not being used for long periods of
time or during a thunder or lightning storm. · Failure to do so may result in
electric shock or fire.
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Safety information
Safety information
If any foreign substance enters the appliance, unplug the power plug and
contact your nearest Samsung Customer Service. · This may result in electric
shock or fire. Do not let children (or pets) play in or on your washer. The
washer door does not open easily from the inside and children may be seriously
injured if trapped inside.
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washer using a damp,
soft cloth. · Failure to do so may result in discoloration, deformation,
damage, or rust.
The front glass may be broken by a strong impact. Take care when using the
washer. · If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open
the faucet slowly.
Open the faucet slowly after a long period of non-use. · The air pressure in
the water supply hose or the water pipe may damage a product
part or result in a water leak.
If a draining error occurs during an operation, check if there is a draining
problem. · If the washer is used when it is flooded because of a draining
problem, it may result in
electric shock or fire.
Insert the laundry into the washer completely so that the laundry does not get
caught in the door. · If laundry gets caught in the door, it may result in
damage to the laundry or the
washer, or result in a water leak.
Turn the water supply off when the washer is not being used. · Ensure that the
water supply hose connectors are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a
foreign substance (e.g. waste, thread, hair, etc.). · If a foreign substance
is caught in the door or the door is not completely closed, it may
cause a water leak.
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Safety information
Open the faucet and check if the water supply hose connectors are firmly
tightened and that there are no water leaks before using the product. · If the
connectors on the water supply hoses are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. If the
product is used for business purposes, it will not be covered by the standard
warranty provided by Samsung and no responsibility can be attributed to
Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted
candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the
appliance. · This may result in electric shock, fire, problems with the
product, or injury.
Do not spray volatile material such as insecticide onto the surface of the
appliance. · As well as being harmful to humans, this may result in electric
shock, fire, or problems
with the product.
Do not place objects that generate electromagnetic fields near the washer. ·
This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not
touch the water. · This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing () unless your
appliance has a special cycle for washing these items.
(): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags,
diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc. · Do
not wash thick or hard mats even if the washer mark is on the care label. This
may
result in injury or damage to the washer, walls, floor, or clothing due to
abnormal vibrations. · Do not wash throw rugs or doormats with rubber backing.
The rubber backing may come off and stick to inside the drum, and this may
result in malfunction such as a drainage error.
Do not operate the washer when the detergent drawer is removed. · This may
result in electric shock or injury due to a water leak.
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Safety information
Safety information
Do not touch the insides of the drum during or just after drying as it is hot.
· This may result in burns.
Do not insert your hand into the detergent drawer. · This may result in injury
as your hand may be caught by the detergent input device. · Do not use the
liquid detergent container (on applicable models only) for powdered
detergent. Remove the container and put powdered detergent directly into the
Main wash compartment.
Do not place any objects (such as shoes, food waste, animals) other than
laundry into the washer. · This may result in damage to the washer, or injury
and death in the case of pets, due to
the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes,
fingernails, etc. · This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in
skincare shops or massage clinics. · This may cause the rubber seal to become
deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the
drum for long periods of time. · Doing either may cause the drum to rust. · If
rust starts appearing on the surface of the drum, apply a (neutral) cleansing
agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin
laundry contaminated by dry cleaning detergent. · This may result in
spontaneous combustion or ignition due to the heat from the
oxidation of the oil.
Do not use water from water cooling/heating devices. · This may result in
problems with the washer.
Do not use natural hand-washing soap for the washer. · If it hardens and
accumulates inside the washer, it may result in problems with the
product, discoloration, rust, or bad odors.
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Safety information
Place socks and brassieres in a washing net and wash them with the other
laundry. Do not wash large laundry items such as bedding in the washing net. ·
Failure to do so may result in injury due to abnormal vibrations. Do not use
hardened detergent. · If it accumulates inside the washer, it may result in a
water leak. Make sure that the pockets of all the clothing items to be washed
are empty. · Hard, sharp objects such as coins, safety pins, nails, screws, or
stones can cause
extensive damage to the appliance. Do not wash clothing with large buckles,
buttons, or other heavy metal objects in the washer. Sort the laundry by color
on the basis of its colorfastness and select the recommended cycle, water
temperature, and additional functions. · Failure to do this may result in
discoloration or fabric damage. Take care that children’s fingers are not
caught in the door when you close it. · Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use a
strong acidic cleaning agent. Do not use benzene, thinner, or alcohol to clean
the appliance. · This may result in discoloration, deformation, damage,
electric shock, or fire. Before cleaning or performing maintenance, unplug the
appliance from the wall socket. · Failure to do so may result in electric
shock or fire.
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Installation
Installation
Follow these instructions carefully to ensure proper installation of your
washer and to prevent accidents when doing laundry.
WARNING Certain internal parts are intentionally not grounded and may present
a risk electric shock only during servicing. Service personnel Do not
contact the following parts while the appliance is energized: Control board,
heat sink, motor, inlet valve and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have
received all the items shown below. If your washer was damaged during
shipping, or you do not have all of the items, call 1-800-SAMSUNG
(1-800-726-7864). To prevent personal
injury or strain, wear protective gloves whenever lifting or carrying the
unit.
WARNING Packing materials can be dangerous to children; Keep all packing
material (plastic bags, polystyrene, etc.) well out of children’s reach.
CAUTION When unpacking the washer, a 2 person collaboration is needed. To
remove the cushion bottom of the packing materials, do not tip the washer over
on its front side. When you lay the washer down to remove the carton base,
protect the side of the washer and lay it down carefully. Never lay your
washer on its back or front.
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Installation
What’s included
Make sure all the parts are included in the product package. If you have a
problem with the washer or the parts, contact a local Samsung customer center
or the retailer.
01
08 02
09
10 03 04
11
05
06 12 07
01 Release lever 04 Drum 07 Emergency drain tube 10 Power plug
02 Detergent drawer 05 Filter cover 08 Worktop 11 Drain hose
03 Door 06 Pump filter 09 Control panel 12 Levelling feet
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Installation
Installation
Parts supplied
Bolt caps Parts not supplied
Hose guide
Tie straps
Water hoses (sold separately)
Anti-slip pads (sold separately)
Tools needed for installation
Wrench
Phillips screwdriver
Level
Adjustable Plier Measuring tape
NOTE
· Bolt caps: The number (3 to 6) of bolt caps provided depends on the model. ·
The appearance of the washer and provided accessories may differ with the
model. · To purchase an accessory or lost part, contact a local Samsung
service center or the
retailer.
CAUTION
· Do not reuse old water hoses, which may leak or burst, causing flooding
and/or property damage.
· Make sure rubber washers are inserted in each coupling of both water hoses.
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Installation
Installation requirements
Electrical supply and grounding · AC 120 V / 60 Hz / 15 AMP fuse or
circuit breaker is required. · Use an individual branch circuit.
Connect only the washer to the circuit. To ensure proper grounding, the washer
comes with a power cord featuring a three-prong grounding plug for use in a
properly installed and grounded outlet. Check with a qualified electrician or
service person if you are not sure about the grounding. Do not modify the
provided plug. If it does not fit the outlet, call a qualified electrician to
install a proper outlet.
WARNING
· Do NOT use an extension cord. · Use only the power cord that comes
with the washer. · Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water pipes. · Improperly connected
grounding conductors may cause electric shock. · To prevent unnecessary risk
of fire, electrical shock, or personal injury, all wiring and grounding must
be done in accordance with local codes, or in the absence of local codes, in
accordance with the National Electrical Code, ANSI/ NFPA No. 70-Latest
Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 Latest
Revisions and local codes and ordinances. It is your responsibility to provide
adequate electrical service for your washer.
Water supply Proper water pressure for this washer is between 20-116 psi
(137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water
valve not to close completely. Or, it may take longer to fill the drum,
causing the washer to turn off. Faucets must be within 4 feet (122 cm) from
the rear of the washer so that the provided inlet hoses reach the washer. To
reduce the risk of leaks: · Make sure faucets are easily accessible. · Turn
off the taps when the washer is
not in use. · Check for any leaks at the water inlet
hose fittings on a regular basis.
CAUTION
Before using the washer for the first time, check all connections at the water
valve and taps for any leaks.
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Installation
Installation
Drain Samsung recommends a standpipe 18 in (46 cm) high. The drain hose must
be connected through the hose clip to the standpipe, and the standpipe must
fully cover the drain hose.
Flooring For best performance, the washer must be installed on a solid floor.
Wood floors may need to be reinforced to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces do not provide good resistance to
vibrations and may cause the washer to move slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature Do not install the washer in areas where water may freeze as
the washer always retains some water in its water valves, pumps, and/or hoses.
Frozen water left in the connection parts may cause damage to belts, the pump,
and other components of the washer.
Alcove or closet installation Minimum clearance for stable operation:
Sides Top Rear Front
1 in. (25 mm) 17 in. (432 mm) 5.9 in. (150 mm) 2 in. (51 mm)
If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have two unobstructed air openings for a combined minimum total area of 72 in² (465 cm²). Your washer alone does not require a specific air opening.
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Installation
Undercounter installation
A
B
C
D
A
39 in. (991 mm)
C
B
1 in. (25 mm)
D
Installation on a pedestal
A
27 in. (686 mm) 1 in. (25 mm)
E F
B
C
D
A
54.6 in. (1387 mm)
D
27 in. (686 mm)
B
34 in. (864 mm)
E
38.7 in. (984 mm)
C
5.9 in. (150 mm)
F
53.4 in. (1356 mm)
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Installation
Side by side installation
A
C
D
A
B
B
A
E
A*
1 in. (25 mm)
D
B
27 in. (686 mm)
E
C
17 in. (432 mm)
F
*This clearance is not applicable to stand-alone washers.
F
34 in. (864 mm) 2 in. (51 mm)
5.9 in. (150 mm)
Installation
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Installation
Stacked installation (Model: SKK-7A)
A
E
I
B
F
C
D
G
H
J
K
L
A
3 in. (76 mm)
G
B
48 in². (31000 mm²)
H
C
24 in². (15500 mm²)
I
D
3 in. (76 mm)
J
E
6 in. (152 mm)
K
F
78.5 in. (1994 mm)
L
1 in. (25 mm) 27 in. (686 mm) 5 in. (127 mm)
3 in. (76 mm) 34 in. (864 mm) 8 in. (203 mm)
WARNING
· Samsung’s washers and dryers can be stacked to maximize usable space. · The
dryer legs need to be removed to stack the washer and dryer. You can purchase
an
optional stacking kit from your Samsung retailer.
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Installation
Installation
Step-by-step installation STEP 1 Select a location
Location requirements: · A solid, level surface without carpeting or flooring
that may obstruct ventilation · No direct sunlight · Adequate room for
ventilation and wiring · Ambient temperature always higher than the freezing
point (32 °F / 0 °C) · Away from heat sources STEP 2 Remove the shipping bolts
Unpack the product package and remove all shipping bolts. 1. Loosen all
shipping bolts on the rear of
the machine using the spanner. NOTE
An adjustable wrench or 10 mm openend wrench is required for removing the
shipping bolts.
2. Fill the holes with the supplied plastic bolt caps. Keep the shipping
bolts for future use.
WARNING Packaging materials can be dangerous to children. Dispose all
packaging material (plastic bags, polystyrene, etc.) out of children’s reach.
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Installation
STEP 3 Adjust the levelling feet
STEP 4 Connect the water hose
B A
1. Gently slide the washer into position. Excessive force may damage the
levelling feet.
2. Level the washer by manually adjusting the levelling feet.
3. When levelling is complete, tighten the nuts using the spanner.
NOTE An adjustable wrench or 17 mm openend wrench is required to loosen or
tighten the leveling feet.
CAUTION · Make sure you use a new water hoses,
and there are rubber gaskets (B) inside the couplings (A) at either end of
each water hose. A water hose without the gasket may leak. · If there is a
water leak, stop using the washer and contact a local Samsung service center.
A water leak may cause electric shock. · Do not stretch the water hoses by
force. If a hose is too short, replace the hose with a longer, high-pressure
hose. · To prevent leaks, make sure both water hoses are not bent or kinked. A
water leak may cause electric shock.
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Installation
Installation
To connect the water hoses to the faucets:
1. Connect one end of each water hose to the Hot or Cold tap.
2. Turn the fittings by hand until they are tight, and then tighten them by
just an additional two-thirds of a turn with a pliers. Do not overtighten the
fittings. You can damage them.
3. When done, pull the water hoses up and down to check if they are properly
connected.
4. Put the other ends of the hoses into a bucket and open the taps for 10-15 seconds to remove impurities. When done, close the taps.
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Installation
5. Connect the other ends of the water hoses to the corresponding inlets on
the rear of the machine as specified. Make sure the hot water hose is
connected to the hot inlet, and the cold water hose to the cold inlet.
6. Repeat step 2 above on the other fittings. Make sure both water hoses are
connected properly. See the “4C” information code for troubleshooting.
7. Open both faucets, and check if there is a leak. NOTE
If you do not want to use the hot water hose, insert the inlet cap into the
hot water inlet. In this case, you must select Tap Cold for the water
temperature. All other water indicators turn off.
CAUTION To prevent water hoses from being bent or kinked, make sure there is
at least a 6 inch (150 mm) space between the washer and the rear wall.
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Installation
Installation
STEP 5 Position the drain hose
The drain hose can be positioned in three ways:
Over the edge of a wash basin The drain hose must be placed at a height of
between 24 in. (60 cm) and 35 in. (90 cm) from the floor. To keep the spout of
the drain hose bent, use the supplied
A
plastic hose guide (A). Secure the guide to the wall using a hook to ensure
stable drainage.
B
C D
E
ln a standpipe or laundry tub The laundry tub (B) or standpipe (C) must be no
shorter than 18 in. (46 cm) and no higher or longer than 96 inches (245 cm).
Make sure the drain hose and the standpipe are not airtight.
NOTE
D: Hose retainer / E: Tie straps
CAUTION
· Connect the hose guide (A) within 6 in.
(15 cm)* of the end of the drain hose.
If the drain hose is extended beyond
A
the end of the hose guide, mold or
microorganisms could spread inside the
washer.
· The drain hose can be installed up to
96 in. (245 cm) high, but the draining
capability can be reduced at the
maximum height. Water remaining in
the drain system may cause an odor.
· If the drain hose is installed less than
18 in. (46 cm) high, water can be
drained during the process due to a
siphon phenomenon. If this happens, a
“4C” information code appears on the
display.
26 English
Installation
Wall standpipe drain system
The drain hose must be placed into a wall
A
standpipe drain system. To keep the end of
the drain hose bent, use the supplied hose
guide (A). Secure the guide to the wall
using a hook to ensure stable drainage.
STEP 6 Remove the film inside the door
Remove the small circle film (B) above the door latch before use.
B
STEP 7 Power on
Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical
outlet protected by a fuse or circuit breaker. Then, press POWER to turn on
the washer.
English 27
Before you start
Before you start
Initial settings
Run Calibration (recommended) Calibration ensures accurate weight detection by
the washer. Make sure the drum is empty before running Calibration. 1. Press
POWER to turn on the washer. 2. Press and hold Temp. and Delay End
simultaneously for 3 seconds.
3. Press START/PAUSE to start Calibration. – The door is locked during the
operation. – The drum keeps rotating clockwise and anticlockwise for several
minutes.
4. When complete, the washer turns off automatically.
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria: · Care Label: Sort the laundry
into
cottons, mixed fibres, synthetics, silks, wools, and rayon. · Color: Separate
whites from colors. · Size: Mixing different sized items together in the drum
improves the washing performance. · Sensitivity: Wash delicate items
separately. For pure, new woolen items, curtains, and silk items, check the
labels on the items.
NOTE Make sure to check the care label on all clothing, and sort clothing
accordingly before starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry items · Metal objects such as coins,
pins, and
buckles on clothing may damage other laundry items as well as the drum.
Turn clothing with buttons and embroideries inside out · If pants or jacket
zippers are open while
washing, the drum may be damaged. Zippers should be closed and fixed with a
string. · Clothing with long strings may become entangled with other clothes.
Make sure to tie the strings before starting the wash.
STEP 3 Use a laundry net
· Brassieres (water washable) must be placed in a laundry net. Metal parts of
the brassieres may break through and tear other laundry items.
· Small, light clothing such as socks, gloves, stockings, and handkerchiefs
may become caught around the door. Place them inside a fine laundry net.
· Do not wash the laundry net by itself without other laundry. This may cause
abnormal vibrations that could move the washer and result in injury.
28 English
Before you start
STEP 4 Prewash (if necessary)
Select the Prewash option for the selected cycle if the laundry is heavily
soiled. Do not use the Prewash option if you will be adding detergent manually
to the drum.
STEP 5 Determine the load capacity
Do not overload the washer. Overloading may cause the washer to wash
improperly.
NOTE When washing bedding or bedding covers, the wash time may be lengthened
or the spin efficiency may be reduced. For bedding or bedding covers, the
recommended maximum spin level is “Low or Medium Spin”, and the load capacity
is 3.0 kg or less.
CAUTION If the laundry is unbalanced and the “UB” information code is
displayed, redistribute the load. Unbalanced laundry may reduce the spinning
performance.
STEP 6 Add the correct detergent type
The type of detergent depends on the type of fabric (cotton, synthetic,
delicate items, wool), color, wash temperature, and degree of soiling. Always
use “low suds” HE laundry detergent which is designed for automatic washers.
NOTE · Follow the detergent manufacturer’s
recommendations based on the weight of the laundry, the degree of soiling, and
the hardness of the water in your local area. If you are not sure about the
water hardness, contact a local water authority.
· Do not use detergent that tends to harden or solidify. This detergent may
remain after the rinse cycle, blocking the drain outlet. CAUTION
When washing wool using the WOOL cycle, use only a neutral liquid detergent.
Powdered detergent used with the WOOL cycle can remain on the laundry and
discolor it. Use HE detergent only
Your washer is designed to use high efficiency (HE) detergents. · For the best
cleaning results, use a high
efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE. High
efficiency detergents contain suds suppressors that reduce or eliminate suds.
When fewer suds are produced, the load tumbles more efficiently and cleaning
is maximized. ( Brand names are trademarks of their respective
manufacturers.) WARNING Regular detergent is not recommended. Use HE
detergents only.
English 29
Before you start
Before you start
Detergent drawer guidelines
The washer provides a four-compartment dispenser: the front-left compartment for the main wash, the rear-left for pre-wash, the front-right for fabric softeners, and the rearright for the liquid chlorine bleach.
A C
B
1. Main-wash compartment (A): Add mainwash detergent, water softener, soaking
detergent, colorsafe, and/or stain removers.
2. Softener compartment (B): Add fabric softener. Do not exceed the max line.
3. Bleach compartment (C): Add liquid chlorine bleach. Do not exceed the max line.
CAUTION
· Do not open the detergent drawer while the washer is operating. · Do not use
the following types of detergent:
– Tablet or capsule types – Ball or net types · To prevent the compartment
from clogging, concentrated or highly-enriched agents (fabric softener or
detergent) must be diluted with water before being added.
To add washing agents to the detergent drawer
Adding liquid detergent
1. Slide open the detergent drawer.
A
2. Add the liquid laundry detergent to the
liquid detergent container in the main-
wash compartment. Make sure that the
detergent does not exceed the marked
max line (A).
NOTE
· Do not add powdered laundry detergent or other powdered laundry agents to
the liquid laundry con-tainer.
· To use powdered detergent, see page 32.
30 English
3. Add fabric softener to the softener compartment. Do not exceed the max line (A).
CAUTION
– Powdered fabric softener is not
recommended. Use liquid fabric
softener only.
– Concentrated fabric softener must
be diluted with water before being
added.
– Do not add main-wash detergent to
A
the softener compartment.
4. Close the detergent drawer.
Before you start
English 31
Before you start
Before you start
To use powdered detergent
First, remove the provided liquid detergent container from the mainwash
compartment. Then, add powdered detergent to the main-wash compartment
according to the detergent manufacturer’s instructions.
CAUTION
Do not add powdered detergent to the liquid detergent container.
To use the bleach compartment
Add only liquid chlorine bleach to the bleach compartment. Do not exceed the
max line.
CAUTION
Do not add undiluted liquid chlorine bleach directly to the load or to the
drum. It is a powerful chemical and can cause fabric damage, such as weakening
of the fibers or color loss if not use properly.
To use oxigen boosters or color-safe bleach
Oxygen boosters or color-safe bleach can increase washing performance. Make
sure to add the oxygen booster or color-safe bleach after putting the laundry
into the drum.
NOTE
To use both powdered detergent and powdered oxygen booster or powdered color-
safe bleach, it is more effective to put them together into the drum before
loading the laundry.
32 English
Operations
WARNING To reduce the risk of fire, electric shock, or injury to persons, read
the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
Feature panel
WF45M5500A*
02
08
07 01
06
06
03
04
05
WF45M5100A*
01
02
06
03
04 05
08
07 06
Operations
English 33
Operations
01 Cycle Selector 02 Display
03 Temp.
Turn the dial to select a cycle.
The display shows current cycle information and estimated time remaining, or
an information code if the washer needs to be checked.
Press to change the water temperature for the current cycle.
WF45M5500A · Extra Hot: Heavily soiled, colorfast items. Only available with
NORMAL, HEAVY DUTY, and SANITIZE. · Hot: Whites and heavily soiled, colorfast
items. · Warm: Uses warm water only in the final rinse process. This is
for energy saving purposes. · Cool: Brightly colored, very lightly soiled
items. The washer
supplies additional hot water or drives the heater to warm up the water if it
is below 60 °F (16 °C). · Cold: Uses only cold water without driving the
heater. No warm water is supplied.
WF45M5100A · Hot: Whites and heavily soiled, colorfast items. · Warm: Uses
warm water only in the final rinse process. This is
for energy saving purposes. · Cool: Brightly colored, very lightly soiled
items. The washer
supplies additional hot water or drives the heater to warm up the water if it
is below 60 °F (16 °C). · Cold: Uses only cold water without driving the
heater. No warm water is supplied.
Operations
34 English
04 Spin
05 Soil Level 06 Options 07 START/PAUSE 08 POWER
Press to change the spinning speed for the current cycle. · High: Underwear,
t-shirts, jeans and sturdy cottons. · Medium: Jeans, wrinkle-free or wash-and-
wear items and
synthetics. · Low: Delicate items that requires a lower spinning speed. · No
Spin: The drum does not spin after the final drain process. · Rinse Hold (No
lamp turns on): The final rinse process is
suspended so that the laundry remains in the water. To unload the laundry, run
a drain or spin process.
NOTE
Spin Only: This cycle runs the spinning process. With the cycle time on the
display, press Spin repeatedly until a desired spinning speed is selected.
Then, press START/PAUSE to start the cycle. This cycle is available only when
no specific cycle is selected.
Press the button to select the soil level/washing time. · Heavy: For heavily
soiled loads. · Normal: For moderately soiled loads. This setting is best for
most loads. · Light: For lightly soiled loads.
Press the buttons to select different cycle options.
Press to Start or Pause operation.
Press to turn the washer on or off.
Operations
English 35
Operations
Operations
Simple steps to start
WF45M5500A*
2
1
WF45M5100A*
2
5
4
3
1
5
4
3
1. Press POWER to turn on the washer. 2. Turn the Cycle Selector to select a
cycle. 3. Change the cycle settings (Temp., Spin, and Soil Level) as
necessary. 4. Select desired options as necessary. 5. Press START/PAUSE.
To change the cycle during operation 1. Press START/PAUSE to stop operation.
2. Select a different cycle. 3. Press START/PAUSE again to start the new
cycle.
WARNING Do not place anything on top of your washer while it is running.
36 English
Cycle overview
Standard cycles
Cycle QUICK WASH
DELICATES
PERM PRESS RINSE+SPIN ACTIVE WEAR (WF45M5100* model only)
Description
· For lightly soiled items that you want to finish washing quickly.
· For sheer fabrics, bras, lingerie (silk), and other handwashonly fabrics.
· For best performance, use liquid detergent.
· For wash-and-wear, synthetic fabrics, and lightly to normally soiled items.
· Features an additional rinse process after fabric softener is applied to the
laundry.
· For exercise wear such as sports jerseys, training pants, shirts/tops and
other performance clothing. This cycle provides effective soil removal with
controlled drum rotation for special fabric care.
Operations
English 37
Operations
Steam cycles Cycle
DEEP STEAM (WF45M5500A model only)
NORMAL
HEAVY DUTY
BEDDING
SANITIZE (WF45M5500A model only)
ALLERGEN (WF45M5500A* model only)
Description
· For heavily soiled, colorfast items. This cycle uses steam and a high water
temperature to effectively remove stains.
· For cottons, bed linens, table linens, underwear, towels, or shirts. The
washing time and the number of rinses are automatically adjusted according to
the load.
· For sturdy, colorfast fabrics and heavily soiled items. · For bulky items
such as comforters, blankets, and sheets. · For best results, wash only 1 type
of bedding. · For bulky items, use liquid detergent and do not roll the
items in the drum because they might get stuck in the drum. · For heavily
soiled, colorfast items. This cycle heats the water
to 150 °F to eliminate bacteria.
NOTE If you press START/PAUSE during the heating portion of SANITIZE cycle,
your washer door will remain locked for your safety.
· Use to remove dust mites, pet dander, or other allergic substances.
Operations
38 English
Options Option
Extra Rinse Extra Spin Spin Only
Steam
Sound My Cycle Delay End Self Clean+ Smart Care
Description
· Adds an additional rinse at the end of the cycle to remove laundry additives
more thoroughly.
· Adds additional spin time to remove more water from loads.
· Press to run the Spin cycle of a selected course only.
· Press this button to use the Steam function. Steam is available with the
NORMAL, HEAVY DUTY, BEDDING, SANITIZE, DEEP STEAM and ALLERGEN. For heavily
soiled, colorfast items, the Steam function improves stain treatment and uses
less water. (only for WF45M5500A* model)
· Press to mute the washer. No alarm or melody will sound except for the
diagnostic checking beep and the indicator ” ” lights up. To unmute, press the
button again.
· Create your own washing cycle with preferred settings and use the cycle with
a single button push.
· Set the washer to finish your wash automatically at a later time. Choose a
delay of between 1 to 24 hours (in 1 hour increments).
· Cleans the drum by removing dirt and bacteria from the drum. · Perform once
every 40 washes. · Make sure the drum is empty.
· This function enables you to check the status of the washing machine using a
smartphone.
Operations
English 39
Operations
Delay End You can set the washer to finish your wash automatically at a later
time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The
hour displayed indicates the time the wash will finish. 1. Select a cycle.
Then, change the cycle settings if necessary. 2. Press Delay End repeatedly
until a desired end time is set. 3. Press START/PAUSE. The indicator turns on
with the clock running. 4. To cancel Delay End, restart the washer by pressing
POWER.
Real-life case You want to finish a two-hour cycle 3 hours from now. To do
this, you add the Delay End option to the current cycle with a 3-hour setting,
and then press START/PAUSE at 2:00 pm. The washer starts operating at 3:00 pm
and ends at 5:00 pm. Provided below is the time line for this example.
2:00 pm Set the Delay End to 3 hours
3:00 pm Start
5:00 pm End
Steam With the Steam cycle, the washer senses the weight of the load and
controls the steam effect according to the load size. This improves washing
performance. Available Steam cycles are: NORMAL, HEAVY DUTY, BEDDING,
SANITIZE, ALLERGEN, and DEEP STEAM. 1. Turn the Cycle Selector to select a
Steam cycle. 2. Press Steam. 3. Add detergent and fabric softener as
instructed. 4. Press START/PAUSE to start the cycle.
NOTE
· Steam may not be visible or present during the cycle. This is normal. ·
Unlike other Steam cycles, you don’t need to press Steam for DEEP STEAM as the
Steam
function turns on automatically.
Operations
40 English
Operations
Child Lock To prevent accidents by children or infants, Child Lock locks all
buttons except for the Power button.
To activate Child Lock · Press and hold both Soil Level and Spin for 3
seconds. Then, press START/PAUSE to
activate. The door locks and the Child Lock indicator turns on.
To deactivate Child Lock temporarily · You can deactivate Child Lock
temporarily for 1 minute. To do this, press and hold both
Soil Level and Spin for 3 seconds. The door is unlocked for 1 minute and the
Child Lock indicator blinks.
NOTE · If you open the door 1 minute after deactivating Child Lock, an alarm
sounds for up to
2 minutes. · If you close the door within 2 minutes, the door locks and Child
Lock is reactivated. If
you do not close the door or the door is not properly closed, the alarm keeps
sounding for 2 minutes. · To add laundry after activating Child Lock,
deactivate Child Lock or restart the washer.
To cancel Child Lock · Press and hold both Soil Level and Spin for 6 seconds.
The door unlocks and the Child
Lock indicator turns off.
My Cycle Create your own washing cycle with preferred settings and use the
cycle with the push of a single button.
To create your own cycle 1. Turn the Cycle Selector to select a cycle. 2.
Change the cycle settings (Temp., Spin, and Soil Level) as necessary. 3. Add
an option to your preference. For more information, see the “Options” section.
4. Press and hold My Cycle for 3 seconds to save your settings. Applicable
indicators
blink for 3 seconds. Once you save the cycle, you can use it by pressing My
Cycle.
NOTE If you press and release My Cycle within 3 seconds, the previously saved
cycle and options appear.
Sound Mute or unmute the sound. · The Sound Off function can be selected
during all cycles.
English 41
Operations
Operations
ATC (Auto Temperature Control) ATC enables the washer to control water
temperatures in each washing cycle using the internal thermistor. It is
designed to maintain certain washing temperatures for best results.
NOTE · If you select NORMAL or HEAVY DUTY, you may notice the washer supplying
cold
water. This is normal because the machine is designed to reduce power
consumption. · In these cycles, the Hot temperature is similar to bath-water
temperatures, and the
Warm temperature to comfortable swimming pool temperatures. · To wash clothes
at a specific temperature, you must choose a different cycle first.
42 English
Maintenance
Keep the washer clean to prevent its performance from deteriorating and to
preserve it throughout its life cycle.
WARNING Certain internal parts are intentionally not grounded and may present
a risk electric shock only during servicing. Service personnel Do not
contact the following parts while the appliance is energized: Control board,
heat sink, motor, inlet valve and pump.
Self Clean+
Certain usage and environmental conditions may result in some residue build-up
or odor in the washer drum. To prevent this build-up of residue or odor
causing bacteria and keep your washer drum fresh and clean, perform the Self
Clean+ cycle at least once a month or every 40 cycles. Perform the recommended
procedure below when using the Self Clean+ cycle. 1. Remove all items from the
washer drum and ensure the drum is empty. Laundry left in
the drum during the Self Clean+ cycle may be damaged. 2. Press POWER to turn
on the washer. 3. Press Self Clean+. 4. Press START/PAUSE.
NOTE – The water temperature for Self Clean+ is defaulted to Hot. This
temperature cannot
be changed. – In the case where residue is present in the washer drum, add
liquid chlorine bleach
to the MAX level line in the main-wash compartment before starting the Self
Clean+ cycle. Do not add the liquid chlorine bleach to the bleach compartment
(This is only the case for Self Clean+ cycle). Do not exceed the max line. Do
not use or mix any other detergent or chemicals during the Self Clean+ cycle.
If necessary, run a RINSE+SPIN cycle after the Self Clean+ cycle has completed
to help remove any remaining residue. CAUTION If there is chlorine bleach left
in the washer drum for an extended period of time, rust can occur.
Self Clean+ reminder ( ) · After 40 washing cycles, the Self Clean+ LED
reminder icon and the Self Clean+ cycle
LED will blink on the control panel for an hour and then turn off
automatically. · The reminder will appear on the control panel for 5
additional consecutive cycles
before turning off. The next reminder will not appear until another 40 cycles
have been completed.
English 43
Maintenance
Maintenance
Smart Care
The Smart Care function helps you diagnose and troubleshoot your washer if it
has a problem. To enable this function, you must first download the Samsung
Smart Washer app from the Play Store or the Apple Store, and install it on a
mobile device that has a camera. The Smart Washer Smart Care function has been
optimized for: Galaxy and iPhone series devices. (It is not supported by some
models.) As the washer operates, it runs it’s self-diagnosis function in the
background. If it senses a problem, it displays an information code on the
display which you can scan using the apps Smart Care function. The Smart Care
function will then display detailed information about the code. 1. To enable
the Smart Care function.
– Press and hold Sound on the washer for 3 seconds to enter the Smart Care
mode. (only for WF45M5500A model)
– Press Smart Care button to enter the Smart Care mode. (only for WF45M5100A
model)
2. Run the Samsung Smart Washer app on your mobile device, and tap Smart
Care. 3. Hold the mobile device so that the mobile device and the washer’s
display panel face
each other. The app will recognize the information code automatically. 4. When
the information code is recognized correctly, the app provides detailed
information about the symptom and recommends further action. NOTE · The
function name, Smart Care, may differ depending on your language. · If the
washer display is reflecting light, the app may fail to recognize the
information code. · If the app fails to recognize the Smart Care code a number
of times consecutively, enter the information code manually onto the app
screen.
44 English
Maintenance
Emergency drain
In case of a power failure, drain the water inside the drum before taking out
the laundry. 1. Power off the washer, and then unplug it from the electrical
outlet. 2. Gently press the top area of the filter cover to open.
3. Put an empty, spacious container around the cover, and stretch the
emergency drain tube to the container while holding the tube cap (A).
A
4. Open the tube cap and let water in the Emergency drain tube (B) flow into the container.
5. When done, close the tube cap, and
reinsert the tube. Then, close the filter
cover.
B
NOTE
Use a spacious container because the water in the drum may be more than expected.
Maintenance
English 45
Maintenance
Cleaning
Surface of the washer Use a soft cloth with a nonabrasive household detergent.
Do not spray water onto the washer. Mesh filter Clean the mesh filter of the
water hose once or twice a year.
1. Turn off the washer, and then unplug the power cord.
2. Close the faucet. 3. Loosen and disconnect the water hose
from the back of the washer. Cover the hose with a cloth to prevent water from
gushing out.
4. Use pliers to pull out the mesh filter from the inlet valve.
5. Submerge the mesh filter deeply in water so that the threaded connector is
also submerged.
6. Dry the mesh filter completely in a shaded area.
7. Reinsert the mesh filter into the inlet valve, and reconnect the water
hose to the inlet valve.
8. Open the faucet. NOTE If the mesh filter is clogged, the “4C” information
code appears on the the washer’s display screen
46 English
Maintenance
Pump filter
It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A
clogged pump filter may reduce the bubble effect.
1. Turn off the washer, and unplug the
power cord.
A
2. Drain the remaining water inside
the drum. See the “Emergency drain”
section on page 45.
3. Gently press the top area of the filter
cover to open.
4. Turn the pump filter knob (A) to the left,
and drain off the remaining water.
5. Clean the pump filter using a soft brush. Make sure the drain pump
propeller inside the filter is not clogged.
6. Reinsert the pump filter, and then turn the filter knob to the right.
7. Close the filter cover.
Maintenance
NOTE · Some pump filters feature a safety
knob that is designed to prevent children from accidentally opening the filter
compartment. To open the safety knob of the pump filter, push in and turn it
counterclockwise. The spring mechanism of the safety knob helps open the
filter. · To close the safety knob of the pump filter, turn it clockwise. The
spring makes a rattling sound, which is normal.
NOTE If the pump filter is clogged, the “5C” information code appears on the
washer’s display screen.
English 47
Maintenance
CAUTION
· Make sure the filter knob is closed properly after cleaning the filter.
Otherwise, this may cause a leak.
· Make sure the filter is inserted properly after cleaning it. Otherwise, this
may cause an operational failure or a leak.
Detergent drawer
1. While holding down the release lever
(A) inside the drawer, slide open the
drawer, and then remove the drawer
from the washer.
2. Remove the liquid detergent container
A
from the drawer.
Maintenance
3. Clean the drawer components in flowing water using a soft brush. NOTE
Other parts of the drawer can also be removed. They can fall out if you hold
the drawer upside down.
4. Clean the drawer recess using a soft brush.
5. Reinsert the liquid detergent container into the detergent drawer.
6. Slide the drawer into the drawer recess, and then push it inward until it
is fully closed.
NOTE To remove remaining detergent, run a RINSE+SPIN cycle with the drum
empty.
48 English
Door diaphragm
A
1. Open the door, and then empty the drum.
2. Combine 3/4 cups of liquid chlorine bleach and 1 gallon of warm tap water.
3. Turn over the diaphragm (A). 4. Wearing rubber gloves, use a soft, clean
cloth dipped in the water and bleach solution to clean the diaphragm. 5. Let
stand 5 minutes, and then wipe up and dry well. 6. Put the diaphragm back into
position.
CAUTION
Use bleach carefully and be sure to follow the bleach manufacturer’s use and
care instructions.
Maintenance
Recovery from freezing
The washer may freeze when the temperature in its location drops below 32 °F
(0 °C). 1. Turn off the washer, and unplug the power cord. 2. Pour warm water
over the faucet to loosen the water hose. 3. Disconnect the water hose, and
soak it in warm water. 4. Pour warm water into the drum and leave it for about
10 minutes. 5. Reconnect the water hose to the faucet.
NOTE If the washer still doesn’t operate normally, repeat the steps above
until it operates normally.
Care against an extended time of disuse
Avoid leaving the washer unused for an extended time. However, if you intend
to leave the washer unused for a long period of time, follow the directions
below: 1. Press the POWER button, and then turn the Cycle Selector to
RINSE+SPIN. 2. Empty the drum, and then press START/PAUSE. 3. When the cycle
is complete, close the faucets and disconnect the water hoses. 4. Turn off the
washer, and then unplug the power cord. 5. Open the door to let air circulate
through the drum.
English 49
Maintenance
Cleaning the exterior
1. Turn off the water faucets after finishing the day’s washing. This will
shut off the water supply to your washer and prevent the unlikely possibility
of damage from escaping water. Leave the door open to allow the inside of your
washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they
occur. Clean the following as recommended below: – Control Panel Clean with
a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray
cleaners directly on the panel. – Cabinet Clean with soap and water.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor,
mold, mildew, or bacterial residue that may remain in your washer as a result
of washing clothes.
CAUTION Failure to follow these instructions may result in unpleasant
conditions, including odors and/or permanent stains on your washer or laundry.
NOTE Hard water deposits may be removed, if needed. Use a cleaner labeled
“Washer safe”.
50 English
Maintenance
Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and
try the suggestions.
Problem
Does not start.
Water supply is insufficient, or no water is supplied.
After a cycle, detergent remains in the detergent drawer.
Excessive vibrations or makes noise.
Action
· Make sure the washer is plugged in. · Make sure the door is properly closed.
· Make sure the faucets are open. · Make sure to press or tap START/PAUSE to
start the washer. · Make sure Child Lock is not activated. · Before the washer
starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain. · Check the
fuse or reset the circuit breaker.
· Fully open the faucet. · Make sure the door is properly closed. · Make sure
the water supply hose is not frozen. · Make sure the water supply hose is not
kinked or clogged. · Make sure there is sufficient water pressure.
· Make sure the washer is running with sufficient water pressure.
· Make sure the detergent is added to the center of the detergent drawer.
· Make sure the rinse cap is inserted properly. · If using granular detergent,
make sure the detergent selector
is in the upper position. · Remove the rinse cap and clean the detergent
drawer.
· Make sure the washer is installed on a level, solid floor that is not
slippery. If the floor is not level, use the levelling feet to adjust the
height of the washer.
· Make sure the shipping bolts are removed. · Make sure the washer is not
contacting any other object. · Make sure the laundry load is balanced. · The
motor can cause noise during normal operation. · Overalls or metal-decorated
clothes can cause noise while
being washed. This is normal. · Metal objects such as coins can cause noise.
After washing,
remove these objects from the drum or filter case.
Troubleshooting
English 51
Troubleshooting
Problem ·
· ·
Does not drain and/
or spin.
·
·
·
· ·
·
The door does not
open.
·
·
·
·
·
Excessive suds.
·
· Cannot add additional · detergent.
Action
Make sure the drain hose is neither kinked nor obstructed all the way to the
drain system. If there is a drain restriction, call for service. Make sure the
debris filter is not clogged. Close the door and press or tap START/PAUSE. For
your safety, the washer will not tumble or spin unless the door is closed.
Make sure the drain hose is not frozen or clogged. Make sure the drain hose is
connected to a drain system that is not clogged. If the washer is not supplied
with sufficient power, the washer temporarily will not drain or spin. As soon
as the washer regains sufficient power, it will operate normally.
Press or tap START/PAUSE to stop the washer. It may take a few moments for the
door lock mechanism to disengage. The door will not open until 3 minutes after
the washer has stopped or the power turned off. Make sure all the water in the
drum is drained. The door may not open if water remains in the drum. Drain the
drum and open the door manually. Make sure the door lock light is off. The
door lock light turns off after the washer has drained.
Make sure you use the recommended types and amounts of detergent. Use high
efficiency (HE) detergent to prevent oversudsing. Reduce the detergent amount
for soft water, small loads, or lightly soiled loads. Non-HE detergent is not
recommended.
Make sure the remaining amount of detergent and fabric softener is not over
the limit.
Troubleshooting
52 English
Problem
Action
The washer stops.
· Plug the power cord into a live electrical outlet. · Check the fuse or reset
the circuit breaker. · Close the door and press START/PAUSE to start the
washer.
For your safety, the washer will not tumble or spin unless the door is closed.
· Before the washer starts to fill, it will make a series of clicking noises
to check the door lock and does a quick drain. · There may be a pause or soak
period in the cycle. Wait briefly and the washer may start. · Make sure the
mesh filter of the water supply hose at the faucets is not clogged.
Periodically clean the mesh filter. · If the washer is not supplied with
sufficient power, the washer temporarily will not drain or spin. As soon as
the washer regains sufficient power, it will operate normally.
Fills with the wrong temperature water.
· Fully open both taps. · Make sure the temperature selection is correct. ·
Make sure the hoses are connected to the correct taps. Flush
water lines. · Make sure your water heater is set to supply hot water with a
minimum temperature of 120 °F (49 °C) at the tap. Also, check the water heater
capacity and recovery rate. · Disconnect the hoses and clean the mesh filters.
The mesh filters may be clogged. · While the washer fills, the water
temperature may change as the automatic temperature control feature checks
incoming water temperature. This is normal. · While the washer fills, you may
notice just hot and/or just cold water going through the dispenser when cold
or warm temperatures are selected. This is a normal function of the automatic
temperature control feature as the washer determines the water temperature.
· Use the High or Extra High spin speed.
· Use high efficiency (HE) detergent to reduce oversudsing.
The load is wet at the · The load is too small. Small loads (one or two items) may
end of a cycle.
become unbalanced and not spin completely.
· Make sure the drain hose is not kinked or clogged.
Troubleshooting
English 53
Troubleshooting
Problem
Leaks water.
Has odors. No bubbles are seen (Bubbleshot models only).
Action
· Make sure the door is properly closed. · Make sure all hose connections are
tight. · Make sure the end of the drain hose is correctly inserted and
secured to the drain system. · Avoid overloading. · Use high efficiency (HE)
detergent to prevent oversudsing.
· Excessive suds collect in recesses and can cause foul odors. · Run cleansing
cycles to sanitize periodically. · Clean the door seal (diaphragm). · Dry the
washer interior after a cycle has finished.
· Overloading may screen bubbles. · Severely contaminated laundry may not
generate bubbles.
If a problem persists, contact a local Samsung service center.
Troubleshooting
54 English
Information codes
If the washer fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code 1C DC DC1 LC
4C
4C2
Action
Check the water level sensor. · Power the washer off. Wait 2-3 minutes, power
the washer
on, and then try again. · Depending on the model, the drain system drains
water
automatically. The POWER and START/PAUSE buttons may be disabled during this
process.
The door is open. · Close the door and press START/PAUSE to resume operation.
Check the door switch. · Power the washer off. Wait 2-3 minutes, power the
washer
on, and then try again.
Check for water leaks. · Power the washer off, and then check the drain system
for
any leaks. Once the leak issue is resolved, power the washer on. · Depending
on the model, the drain system drains water automatically. The POWER and
START/PAUSE buttons may be disabled during this process.
Check the water supply line. · Check the connection to the water lines
(including water taps). · Power the washer off. Wait 2-3 minutes, power the
washer
on, and then try again. · Depending on the model, the drain system drains
water
automatically. The POWER and START/PAUSE buttons may be disabled during this
process.
Laundry needs protection because the water being supplied is too hot. · Make
sure the cold and hot water taps are properly
connected. · Power the washer off. Wait 2-3 minutes, power the washer
on, and then try again.
Troubleshooting
English 55
Troubleshooting
Code 5C HC
UB
8C, 8C1, 8C2 OC 3C AC6
9C1/9C2 SF
Action
Check the drain system. · Make sure the drain filter is not clogged. · If the
drain filter is clogged, clean the filter, and then restart
the washer.
Check the washing heater. · Power off the washer, and then contact a Samsung
service
center.
Check the spinning process. · The load may not be balanced inside the drum.
Check the
drum and make sure the load is balanced. · Press START/PAUSE to resume
operation or power the
washer off, wait 2-3 minutes, power the washer on, and then try again.
Check the MEMS sensor. · Power the washer off. Wait 2-3 minutes, power the
washer
on, and then try again.
Water may overflow. · Close the water valve and call for service.
Check the motor. · Power the washer off. Wait 2-3 minutes, power the washer
on, and then try again.
Check the PBA communication status. · Power the washer off. Wait 2-3 minutes,
power the washer
on, and then try again.
The electronic control needs to be checked. · Check if power is supplied
properly. · If the information code remains, contact a Samsung service
center.
System failed. · Power off the washer, and then contact a Samsung service
center.
If any information code keeps appearing on the screen, contact a local Samsung service center.
Troubleshooting
56 English
Specifications
Fabric care chart
The following symbols provide garment care direction. The clothing care labels
include symbols for drying, bleaching, drying and ironing, or dry cleaning
when necessary. The use of symbols ensures consistency among garment
manufacturers of domestic and imported items. Follow care label directions to
optimize garment life and reduce laundering problems.
Wash cycle
Normal Permanent press/Wrinkle resistant/Wrinkle control
Gentle/Delicates
Hand wash
Water temperature
Hot Warm Cold
NOTE This represents appropriate wash water temperatures for various items.
The temperature range for Hot is 106-126 °F (41-52 °C), for Warm is 84-106 °F
(29-41 °C), and for Cold is 61-84 °F (16-29 °C). Wash water temperature must
be a minimum of 61 °F (16 °C) for detergent activation and effective cleaning.
Bleach
Any bleach (when needed) Only non-chlorine (color-safe)
bleach (when needed) Tumble dry
Normal
Permanent press/Wrinkle resistant/Wrinkle control
Gentle/Delicates
Special instructions Line dry/Hang to dry Drip dry Dry flat
Heat setting
High Medium
Low Any heat No heat / Air
Specifications
English 57
Specifications
Iron dry or steam temperatures High
Medium Low
Warning symbols for laundering Do not wash Do not wring Do not bleach
Do not tumble dry
No steam (added to iron) Do not iron
Dry-clean
Dry-clean Do not dry-clean Line dry / Hang to dry
Drip dry Dry flat
Protecting the environment
· This appliance is manufactured from recyclable materials. If you decide to
dispose of it, please observe local waste disposal regulations. Cut off the
power cord so that the appliance cannot be connected to a power source. Remove
the lid so that animals and small children cannot get trapped inside the
appliance.
· Do not exceed the detergent quantities recommended in the detergent
manufacturers’ instructions.
· Use stain removal products and bleaches before the wash cycle only when
necessary.
· Save water and electricity by only washing full loads (the exact amount
depends upon the program used).
Declaration of conformity
This appliance complies with UL2157.
Specifications
58 English
Specification sheet
C D
A B
Type
A. Height-overall
Dimensions (inches (mm))
B. Width C. Depth with door open
D. Depth
Water pressure (psi (kPa))
NET weight (lb (kg))
Spin revolution
Heater rating
Washing
120 V
Power consumption
Washing and heating Spin
120 V 120 V
Drain
120 V
Front loading washer
WF45M5500A WF45M5100A
38.7 (984)
27 (686)
54.6 (1387)
34 (864)
20-116 (137-800)
218 (99)
1300 rpm
900 W
–
200 W
200 W
1150 W
–
550 W
550 W
80 W
80 W
Specifications
English 59
Specifications
Cycle chart
Use this chart to set the best cycle and options for you laundry.
NOTE
Setting : factory setting : can be selected
WF45M5500A*
Temp. EH: Extra Hot
H: Hot W: Warm
C: Cool CD: Cold
Spin H: High M: Medium L: Low NS: No Spin RH: Rinse Hold
Cycle
NORMAL HEAVY DUTY
BEDDING SANITIZE ALLERGEN RINSE+SPIN PERM PRESS DELICATES QUICK WASH DEEP
STEAM Self Clean+
Functions
Temp.
Spin
EH H W C CD H M L NS
Soil Level H: Heavy
N: Normal
L: Light
Soil Level
RH H
N
L
Cycle
NORMAL HEAVY DUTY
BEDDING SANITIZE ALLERGEN RINSE+SPIN PERM PRESS DELICATES QUICK WASH DEEP
STEAM Self Clean+
Extra Rinse
Extra Spin
Options
Spin Only
Steam
Delay End
My Cycle
Specifications
60 English
Use this chart to set the best cycle and options for you laundry.
NOTE
Setting : factory setting : can be selected
Temp. H: Hot W: Warm C: Cool CD: Cold
–
Spin H: High M: Medium L: Low NS: No Spin RH: Rinse Hold
Soil Level H: Heavy
N: Normal
L: Light
WF45M5100A*
Cycle
NORMAL HEAVY DUTY
BEDDING ACTIVE WEAR
RINSE+SPIN PERM PRESS DELICATES QUICK WASH Self Clean+
Functions
Temp.
Spin
Soil Level
H W C CD H M
L NS RH H
N
L
Cycle
NORMAL HEAVY DUTY
BEDDING ACTIVE WEAR RINSE+SPIN PERM PRESS
DELICATES QUICK WASH
Self Clean+
Extra Rinse
Extra Spin
Options Spin Only
Delay End
My Cycle
Specifications
English 61
Warranty (U.S.A)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE This SAMSUNG
brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA,
INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting from the
date of original purchase, of: One (1) year parts and labor, Three (3) years
stainless tub part (Part Only), Ten (10) years washing DD motor part (Part
Only) This limited warranty is valid only on products purchased and used in
the United States that have been installed, operated, and maintained according
to the instructions attached to or furnished with the product. To receive
warranty service, the purchaser must contact SAMSUNG at the address or phone
number provided below for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center.
The original dated bill of sale must be presented upon request as proof of
purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty
service. SAMSUNG will provide in-home service within the contiguous United
States during the warranty period at no charge, subject to availability of
SAMSUNG authorized servicers within the customer’s geographic area. If in-home
service is not available, SAMSUNG may elect, at its option, to provide
transportation of the product to and from an authorized service center. If the
product is located in an area where service by a SAMSUNG authorized servicer
is not available, you may be responsible for a trip charge or required to
bring the product to a SAMSUNG authorized service center for service. To
receive in-home service, product must be unobstructed and accessible to the
service agent. During the applicable warranty period, a product will be
repaired, replaced, or the purchase price refunded, at the sole option of
SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or
replace the product with a new or reconditioned product. Replacement parts and
products are warranted for the remaining portion of the original product’s
warranty or ninety (90) days, whichever is longer. All replaced parts and
products are the property of SAMSUNG and you must return them to SAMSUNG.
62 English
Warranty (U.S.A)
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall
not cover the following: damage that occurs in shipment, delivery,
installation, and uses for which this product was not intended; damage caused
by unauthorized modification or alteration of the product; product where the
original factory serial numbers have been removed, defaced, changed in any
way, or cannot be readily determined; cosmetic damage including scratches,
dents, chips, and other damage to the product’s finishes; damage caused by
abuse, misuse, pest infestations, accident, fire, floods, or other acts of
nature or God; damage caused by use of equipment, utilities, services, parts,
supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by SAMSUNG; damage caused by
incorrect electrical line current, voltage, fluctuations and surges; damage
caused by failure to operate and maintain the product according to
instructions; in-home instruction on how to use your product; and service to
correct installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e., house wiring, fuses, or
water inlet hoses). The cost of repair or replacement under these excluded
circumstances shall be the customer’s responsibility. Visits by a Service
Engineer to explain functions, maintenance or installation is not covered by
warranty. Please contact your Samsung call agent for help with any of these
issues. EXCLUSION OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not
allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you. This warranty gives you
specific rights, and you may also have other rights, which vary from state to
state.
English 63
Warranty (U.S.A)
Warranty (U.S.A)
LIMITATION OF REMEDIES YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR,
PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS
PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY
FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF
THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion
or limitation of incidental or consequential damages, so the above limitations
or exclusions may not apply to you. This warranty gives you specific rights,
and you may also have other rights, which vary from state to state. SAMSUNG
does not warrant uninterrupted or error-free operation of the product. No
warranty or guarantee given by any other person, firm, or corporation with
respect to this product shall be binding on SAMSUNG. To obtain warranty
service, please contact SAMSUNG at: Samsung Electronics America, Inc. 85
Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
64 English
Warranty (U.S.A)
Warranty (CANADA)
SAMSUNG WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the
original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials and workmanship for a limited warranty period of: One (1)
year part and labor, Ten (10) years washing DD motor (Part only) This limited
warranty begins on the original date of purchase, and is valid only on
products purchased and used in the Canada. To receive warranty service, the
purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request
as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center.
SAMSUNG will provide in-home service during the warranty period at no charge,
subject to availability within the Canada. In-home service is not available in
all areas. To receive in-home service, product must be unobstructed and
accessible to the service agent. If service is not available, SAMSUNG may
elect to provide transportation of the product to and from an authorized
service center.
English 65
Warranty (CANADA)
Warranty (CANADA)
SAMSUNG will repair, replace, or refund this product at our option and at no
charge as stipulated herein, with new or reconditioned parts or products if
found to be defective during the limited warranty period specified above. All
replaced parts and products become the property of SAMSUNG and must be
returned to SAMSUNG. Replacement parts and products assume the remaining
original warranty, or ninety (90) days, whichever is longer.This limited
warranty covers manufacturing defects in materials and workmanship encountered
in normal, noncommercial use of this product and shall not apply to the
following: damage that occurs in shipment; delivery and installation;
applications and uses for which this product was not intended; altered product
or serial numbers; cosmetic damage or exterior finish; accidents, abuse,
neglect, fire, water, lightning, or other acts of nature or God; use of
products, equipment, systems, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or
connectors not supplied or authorized by SAMSUNG that damage this product or
result in service problems; incorrect electrical line voltage, fluctuations
and surges; customer adjustments and failure to follow operating instructions,
maintenance and environmental instructions that are covered and prescribed in
the instruction book; product removal and reinstallation; problems caused by
pest infestations. This limited warranty does not cover problems resulting
from incorrect electric current, voltage or supply, light bulbs, house fuses,
house wiring, cost of a service call for instructions, or fixing installation
errors. SAMSUNG does not warranty uninterrupted or error-free operation of the
product. EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT
EITHER EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR
FITNESS FOR A PARTICULAR PURPOSE.
66 English
Warranty (CANADA)
NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST
SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY
SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO
PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING
OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY. Some provinces
do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you
specific rights, and you may also have other rights, which vary from province
to province. To obtain warranty service, please contact SAMSUNG at: Samsung
Electronics Canada Inc. 2050 Derry Road West, Mississauga, Ontario L5N 0B9
Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French) FAX :
1-866-436-4617 Visits by a Service
Engineer to explain functions, maintenance, or installation are not covered by
warranty. Please contact your Samsung call agent for help with any of these
issues.
English 67
Warranty (CANADA)
Scan this with your smartphone
QUESTIONS OR COMMENTS?
COUNTRY U.S.A
CALL 1-800-SAMSUNG (726-7864)
CANADA 1-800-SAMSUNG(726-7864)
OR VISIT US ONLINE AT www.samsung.com/us/support www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French)
DC68-03773A-05
References
- P65Warnings.ca.gov
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Aide et assistance : produits | Samsung Canada
- Product Help & Support | Samsung CA
- Support Home | Official Samsung Support US