Lenovo IdeaPad Duet 3 Chromebook User Guide

User Guide
IdeaPad Duet 3 (11″,8)

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the following:

• Generic Safety and Compliance Notices
• Safety and Warranty Guide
• Setup Guide

About this guide

• This guide applies to Lenovo product model(s) listed below. Illustrations in this guide may look slightly different from your product model.
  Model name| Machine type (MT)
  ---|---
  IdeaPad Duet 3 11IAN8| 82XK
  IdeaPad Duet 3 11IAN8 1

• For further compliance information, refer to the Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices.

• This guide may contain information about accessories, features, and software that are not available on all models.

• This guide contains instructions that are based on the Windows operating system. These instructions are not applicable if you install and use other operating systems.

• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
  As a result, the operating system related instructions may become outdated. Refer to Microsoft resources for the latest information.

• The content of the guide is subject to change without notice. To obtain the latest version, go to https://support.lenovo.com.

Chapter 1. Meet your computer

Front

(local area network) and Bluetooth module.
Note: The antennas are not visible from the outside of the computer. If the location of the antennas is close to the user’s body (< 20 cm), you can find the Specific Absorption Rate (SAR) values in the Setup Guide that comes with your computer.
2| Microphones| Capture or record sound and voice.
3| Camera light| If the light is on, the camera is in use.
4| Front camera| Capture still and moving images for taking photos, recording videos, and video chatting.
5| Screen| Display text, graphics, and videos. The screen supports multi- touch function.

Left

used to connect devices that utilize the USB transfer technology. It also supports USB Power Delivery.
Note: The USB Type-C connector (2) with no icon next to it also supports to connect display devices. When connecting display devices, you need to use appropriate cables and adapters (if needed) according to the connection capabilities of the display device.

Right

4- pole plug.
Note: This jack does not support standalone external microphones. If you use headsets, choose one with a single plug.
2| Speaker| Produce sound.
3| Volume button| Press the button to increase or decrease the system volume.
4| Power light/Charging light/Fingerprint reader light| This light shows power status of the computer, whether the computer is connected to ac power, and the status of the fingerprint reader.
• Power light
– On: The computer is turned on.
– Off: The computer is turned off or in hibernation mode.
– Slow blinking: The computer is in sleep mode.
• Charging light
– Connected to ac power:
– Solid white: The battery capacity is 91%-100%.
– Solid amber: The battery capacity is 1%-90%.
– Not connected to ac power:
– Solid white: The battery capacity is 21%-100%.
– Solid amber: The battery capacity is 1%-20%.
• Fingerprint reader light
– Fast blinking white: The fingerprint reader is starting.
– Solid white: The fingerprint reader is waiting for you to scan your fingerprint.
5| Power button/Fingerprint reader| •   Press the button to turn on the computer or put the computer into sleep mode.
•   Enroll and read your fingerprint for user authentication.

Rear

videos, and video chatting.

Bottom

attach the keyboard to your computer magnetically.

Lenovo Duet 3 Folio (for selected models)

•   Support your computer when it is folded as a kickstand.
3| Pogo pins with guide pins| The pogo pins with guide pins enable you to attach the keyboard to your computer magnetically.
4| Keyboard| Enter characters and interact with programs.
Note: The keyboard also includes hotkeys and function keys for changing settings and performing tasks quickly.
5| Touchpad| Perform finger touch and all the functions of a traditional mouse.
Note: The touchpad also supports multi-touch function.

• for selected models

Features and specifications

•   Width: 271.3 mm (10.68 inches)
•   Depth: 172 mm (6.77 inches)
•   Thickness: 8.95 mm (0.35 inches)
ac power adapter| •   Input: 100 V ac–240 V ac, 50 Hz–60 Hz
•   Output: 20 V dc, 2.25 A
•   Power: 45 W
Battery pack| •   Capacity: 35.6 Why
•   Number of cells: 2
Note: The battery capacity is the typical or average capacity as measured in a specific test environment. Capacities measured in other environments may differ but are no lower than the rated capacity (see product label).
Microprocessor| To view the microprocessor information of your computer, type system information in the Windows search box and then press Enter.
Memory| •   Type: On board LPDDR5
•   Number of physical slots: 0
Storage device| •   Type: Universal Flash Storage/solid-state drive
•   Form factor: On board universal flash storage/M.2 Non-Volatile Memory Express
•   Bus: Universal Flash Storage/PCI Express
Screen| •   Size: 292.1 mm (11.5 inches)
•   Display resolution: 2000 × 1200 pixels
Note: The screen size is 292.1 mm when measured diagonally as a standard rectangle. The actual viewable area is less due to the rounded corners.
Lenovo Duet 3 Folio*| •   Function keys
•   Hotkeys
Connectors and slots| •   Combo audio jack
•   Multi-purpose USB Type-C connector × 2
–  Power input up to 45 W using the included power adapter
–  Power output up to 5 V and 3 A
–     USB data transfer rate up to 5 Gbps for USB 3.2 Gen 1
– DisplayPort™ 1.2. Supports maximum output resolution of 3860 × 2160, at 60 Hz frame rate and color depth of 8 bits (for the USB Type-C connector with no icon next to it).
– Do not support always-on function.
Note: Data rates and performance ratings are dependent on connected devices and cables if they are used. For DisplayPort connection through a USB Type-C port, the listed maximum output capacity is only available on external displays with a DisplayPort, a Mini DisplayPort, or a USB Type-C port that supports DisplayPort Alternate Mode. For connections using a converter or an adapter, the actual output resolution may be lower.
Category| Description
---|---
Security| •   UEFI/BIOS passwords
–     Administrator password
–     User password
–     Master hard disk password
–     User hard disk password
•   Firmware Trusted Platform Module (fTPM)
Wireless features| Wi-Fi and Bluetooth combo adapter

• for selected models
  Statement on USB transfer rate
  Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

Operating environment
Maximum altitude (without pressurization) 3048 m (10 000 ft)
Temperature

• At altitudes up to 2438 m (8000 ft)
  – Operating: 5°C to 35°C (41°F to 95°F)
  – Storage: 5°C to 43°C (41°F to 109°F)

• At altitudes above 2438 m (8000 ft)
  – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)
  Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).

Relative humidity

• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
• Storage: 5% to 95% at wet-bulb temperature 27°C (81°F)

The Lenovo Duet 3 Folio bottom cover and folio cover are fabric. Handle your keyboard with care so that you can enjoy this product for a long time. If possible, place your computer in a dry, well-ventilated area without direct exposure to sunshine. Do not use or store your computer in dusty, dirty areas, or extremely hot or cold areas.

Chapter 2. Get started with your computer

Work with Windows
The following table contains Windows frequently used settings. You can learn the basics and start working with Windows right away.
To configure settings, type the corresponding keywords in the Windows search box and select the best match. Follow the on-screen instructions to customize settings.
Table 1. Basic settings

connect your computer to a Wi-Fi® network. Click the network icon in the Windows notification area, and then select a network for connection.
Note: The wireless LAN module on your computer may support different standards. For some countries or regions, use of 802.11ax may be disabled according to local regulations.| Wi-Fi
Connect to wired networks| For models with an Ethernet (RJ45) connector, you can use an Ethernet cable to connect your computer to a wired network.| Ethernet
Airplane mode| Airplane mode is a convenient setting to turn all wireless communications of your computer on and off. You may need to turn it on when boarding an airplane.| Airplane mode
Night light mode| Night light is a switch in Windows that you can turn on and off. When it is turned on, your screen shows warmer colors and the amount of emitted blue light is reduced. Enabling night light reduces the chances of developing eye fatigue or eye strain.
Note: For more guidance on reducing eye fatigue or eye strain, go to
https://www.lenovo.com/us/en/compliance/visual-fatigue.| Night light
Adjust color temperature| If night light mode is turned on, you can adjust the color temperature of the screen.
Note: Selected Lenovo computers are low blue light certified using night light mode and color temperature settings available in the pre-installed operating system. These computers are tested with night light turned on and color temperature set to 48 or greater.| Night light
Windows Updates| Microsoft periodically releases feature and security updates to the Windows operating system. Updates that are applicable to your Windows version are downloaded automatically when your computer is connected to the Internet. When updates are downloaded, you are prompted to restart the computer to install these updates. You can also manually check if there are available updates for the installed version of Windows.
Attention: Only use Windows Update to download and install updates. Updates downloaded from other sources may include security risks.| Windows Updates

Windows help information
If the on-screen instructions cannot solve your problem, refer to the following to get the online Windows help information.

• Type Get Help or Tips in the Windows search box and then press Enter. When the app opens, type the problem description and select the matched result.
• Visit Microsoft support Web site: https://support.microsoft.com. Enter what you are looking for in the search box and get search results.

Lenovo Vantage, Lenovo PC Manager and Lenovo Smart Engine They are all apps developed by Lenovo. Using any of them, you can:

• View product information and system status
• Manage and change device settings
• Check for and perform system updates

Note: This feature is only available on Lenovo Vantage. In Lenovo PC Manager or Lenovo Smart Engine, you can check for and perform driver updates.
Depending on the country or region in which your computer is purchased, one of the apps may be pre- installed on your computer. To open it, type its name in the Windows Search box and select the matched result. If none of the apps is pre-installed, you may install one on your own. Lenovo Vantage is available for download free of charge from the Microsoft Store.
Note: App features are subject to change with updates and specific features may not be available on all Lenovo products.
Connect a Bluetooth device
Bluetooth is a short-range wireless communications technology. Use Bluetooth to establish a wireless connection between your computer and another Bluetooth-enabled device within a distance of about 10 m (32.8 ft).
To connect a Bluetooth device using swift pair
Step 1. Turn on the Bluetooth device that supports swift pair and make it discoverable. For more
information, see the document that comes with the Bluetooth device.
Step 2. Select Connect when a swift pair notification appears that a new Bluetooth device was found.
To connect a Bluetooth device using conventional pair
If you do not receive the swift pair notification, you can also do as the follows to pair a Bluetooth device.
Step 1. Turn on the Bluetooth device and make it discoverable.
Step 2. Select Bluetooth & devices ➙ Devices ➙ Add device ➙ Bluetooth. A list of available
Bluetooth devices is displayed.
Step 3. Select the target Bluetooth device and start pairing.
Use the computer with Lenovo Duet 3 Folio combined (for selected models)
The Lenovo Duet 3 Folio is referred to as the keyboard in this section.
Combined with the keyboard, the computer can be used in the following modes:

•  Laptop mode

You can use the computer like a laptop.
Step 1. Put the keyboard horizontally.
Step 2. Align the pogo pins of the keyboard with the computer and attach them.
Step 3. Fold the folio cover and attach the upper section to the computer’s back at an appropriate place.

• Studio mode
  Extend or fold up the keyboard so that you can write and draw with a Lenovo Digital Pen 3 on the computer.

Note: Normally, the pogo pins of the computer and the keyboard are disconnected when the keyboard is folded up.
Use a pen
Depending on the model, your computer might come with a pen. The pen enables you to write and draw in a natural manner.
You can view or change the functions of pen buttons in the Lenovo Pen Settings. For more information, refer to the User Guide of the software.
Notes:

• The pen is not waterproof. Take care not to drop the pen in water.
• The pen contains pressure sensors. Do not push the tip of the pen for an extended period of time. Do not subject the pen to shock or vibration.
• The default function of each pen button might vary in different apps.
• The Lenovo Pen Settings may be pre-installed on your computer. To open it, enter the software name in Windows Search and select the matched result. If the software is not pre-installed, you can download and install the latest drivers from https://support.lenovo.com.

Before first use
The pen may include an insulation pad to prevent capacity loss during shipping. Before the first time you use the pen, you need to remove the insulation pad and install the battery as shown in the picture below.

Note: AAAA alkaline battery may not be included in some countries and regions.
Use Lenovo Digital Pen 3 (for selected models)
The Lenovo Digital Pen 3 is referred to as the pen in this section.

supported applications.
3| Bottom barrel button*| To erase text or drawings, hold the button to erase the object in supported applications.
4| Pen tip| Write or draw on the touch screen.

• The default function of each button may vary in different applications.
  Interact with your computer (for selected models)
  Hotkeys
  Look at the top row of the keyboard of your Lenovo computer and you’ll find keys with printed icons. These keys are called hotkeys and they provide shortcuts to functions that you’ll use frequently. The function that each hotkey provides is denoted by the icon printed on the key.
  Hotkeys share keys with function keys (F1–F12) and other keys. Depending on the Fn Lock setting, you use hotkey functions by pressing the key directly or in combination with the Fn key.
  Note: The Fn Lock switch does not apply to hotkeys not found in the first row of the keyboard. To use these hotkeys, always hold down the Fn key while pressing the key.

Figure 1. Location of the Fn key

Related topics
Appendix A “Function descriptions for Lenovo hotkeys” on page 27
The Fn Lock switch
The Fn Lock is an electronic switch that affects how you use hotkey functions. To turn it on and off, press Fn + Esc.
Note: The Esc key is in the upper left corner of the keyboard. It has an LED that indicates the status of the Fn Lock switch.

Figure 2. Locations of the FnLock key and the Fn key

A Lenovo keyboard usually contains hotkeys in the top row. These hotkeys share keys with the function keys
(F1–F12) and other keys. For these dual-function keys, the icons or characters denoting the primary functions are printed on top of the icons and characters denoting the secondary functions.

• A: an icon or character denoting the primary function
• B: an icon or character denoting the secondary function

Figure 3. The layout of a dual-function key

Table 2. Fn Lock and dual-function keys

Fn Lock (Esc) LED| Fn Lock
status| Pressing the hotkey alone| Pressing the hotkey while holding down the Fn key
---|---|---|---
Off| Disabled| Primary function| Secondary function
On| Enabled| Secondary function| Primary function

Chapter 3. Explore your computer

Intelligent features
Your computer may be pre-installed with one of Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine but not all. Most features described here can be enabled or disabled in one of these apps. Other features may be enabled in a standalone app.
Gesture Controls (for selected models)
When watching videos in full screen mode, you can conveniently control the volume and adjust the screen brightness through intuitive gestures on the touchpad (for selected models).
Note: This feature does not support all video players and may conflict with similar third-party gesture functions.
Eye Care Mode
Eye Care Mode intelligently adjusts the color temperature of the screen and can reduce the chances of developing eye fatigue or eye strain.
Smart Noise Cancelling
By filtering the input and output environments, Smart Noise Cancelling helps you reduce noise and optimize the call effect in different scenarios.
Manage power
Use the information in this section to achieve the best balance between performance and power efficiency.
Rechargeable battery pack
Your computer includes a built-in, rechargeable battery pack that makes mobile computing a reality. When the computer is plugged into an electrical outlet, the battery charges. If you use the computer when you don’t have access to an electrical outlet, the battery discharges to supply electricity that the computer system requires for operation.
You can charge the battery any time you want. The battery packs of Lenovo computers support multiple charging modes that are suitable for different power usage habits. You can switch the battery’s active charging mode in Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine.
Battery charging is also affected by its temperature. The recommended temperature range for charging the battery is between 10°C (50°F) and 35°C (95°F).
Note:
You can check the battery temperature in Lenovo Vantage.
To maximize the life of the battery, once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again.
Normal mode
Normal mode is the most basic charging mode. In normal mode, it typically takes 2 to 4 hours for the battery to charge from 0% to 100%.
Rapid charge mode
If you want the battery to be charged faster than in normal mode, switch the battery charging to rapid charge mode. The following table lists the typical time needed for batteries in rapid charge mode to be charged to 80% and 100% respectively.
Table 3. Reference charge time for batteries in rapid charge mode

Mode| Time needed to charge from 0% to 80%| Time needed to charge from 0% to 100%
---|---|---
Rapid charge| Less than 1 hour| Less than 2 hours

Conservation mode
If your computer is constantly plugged into an electrical outlet, consider switching the battery charging to conservation mode. In conservation mode, the battery will not be fully charged. Instead, the battery’s charge will be kept within 75%–80%. This is beneficial to the long-term health of the battery.
Note: If you want the battery to be fully charged before bringing the computer to work, disable conservation mode by switching the battery charging to normal or rapid charge mode.
Nighttime charge optimization
Some people follow a regular pattern when using their computers. They finish their workday with the computer at a low battery charge level. They plug in their computers at night and need the battery to be fully charged the next morning so they can unplug the computer and bring it to work. These activities happen at approximately the same time each day. If this sounds like you, consider enabling nighttime charge optimization for the battery.
Nighttime charge optimization affects battery charging during the night hours, the time when you’re usually asleep. When it is enabled, the computer regularly adapts its charging behavior based on observation of when you plug in the computer at night and unplug it in the morning. During the nighttime, the battery is charged to a particular range and is kept within that range for an extended period, before being further charged to 100%. Nighttime charge optimization ensures safe charging during the night and is beneficial to the long-term health of the battery.
Note: With nighttime charge optimization enabled, if you break your routine one day by unplugging the computer much earlier than usual in the morning, you may find that the battery is not fully charged.
If the battery pack of your computer supports nighttime charge optimization, it can be enabled in Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine.
Recover full battery capacity
If your computer is constantly plugged in to an electrical outlet and the battery rarely discharges, the battery may not be charged to its full capacity even if the battery meter reports 100% charge. You can recover the battery’s full charging potential simply by discharging and re-charging the battery.
Step 1. Unplug the computer and use it until the battery charge drops below 20%.
Step 2. Plug in the computer and charge the battery to 100%.
Set power button behavior
By default, pressing the power button puts the computer to sleep mode. However, you can change the power button behavior in Windows Control Panel.
Step 1. Type Control Panel in the Windows search box and then press Enter. Open the control panel and view by large or small icons.
Step 2. Select the power options and then click choose what the power button does.
A power plan
A power plan is a collection of power-saving settings made available by an operating system. With a power plan, you can set idle time-outs for different hardware components to enter a low-power state. The default power plan and some of its idle time-out settings are listed below for computer models pre- installed with Windows.
The listed settings are active when the computer is connected to an electrical outlet. If your computer include a built-in battery pack, a different collection of time-out settings is set to take effect when the computer is operating on battery power.

• Default power plan: Balanced
• Turn off the display: after 5 minutes
• Put the computer to sleep: after 5 minutes

Note: To wake the computer from the sleep state, press the power button or any key on the keyboard.
Change or customize a power plan
This operation is applicable to computers with pre-installed Windows.
Step 1. Type power plan in the Windows search box and then press Enter.
Step 2. Customize a power plan of your preference.
System operation modes
Lenovo has preset several modes in which your computer can operate. The maximum attainable performance, power consumption, and speed limit for the heat sink fan vary between the operation modes.
Consider the following conditions when you want to switch operation modes.

• The environment where you use your computer, and
• The tasks running on your computer

You can switch the operation mode in the pre-installed app Lenovo Vantage, Lenovo Smart Engine, or Lenovo PC Manager. As a shortcut, you can also use the key combination Fn + Q. Three modes are usually available for most Lenovo computers. The following table lists the operation modes and the recommended conditions for each mode.
Note: The operation modes listed in the table are descriptive and may not be the same as those displayed by the app.
Table 4. Operation modes and their recommended usage conditions

•   You want the best performance, and
•   You don’t care if the fan makes a little noise.
Auto (Balanced)| You plan to frequently switch between different computer tasks over a period time.
Power Saving (Quiet)| •   Your computer is operating on battery power, or
•   You want the computer to be as quiet as possible.

Note: In Auto (Balanced) mode, the computer dynamically switches between High Performance mode and Power Saving (Quiet) mode depending on the tasks running on the computer.
Change settings in UEFI/BIOS setup utility
This section introduces what is UEFI/BIOS and the operations you can perform in its setup utility.
What is UEFI/BIOS setup utility
UEFI/BIOS is the first program that runs when a computer starts. UEFI/BIOS initializes hardware components and loads the operating system and other programs. Your computer may include a setup program (setup utility) with which you can change certain UEFI/BIOS settings.
Open the UEFI/BIOS setup utility
Step 1. Turn on or restart the computer.
Step 2. When the power button light is on, press F2 repeatedly.
Select boot devices
Normally, the computer starts to a boot manager loaded from the secondary storage device of the computer.
Occasionally, you may need to start the computer to a program or boot manager loaded from another device or a network location. After the system firmware initializes all devices, you can press an interruption key to display the boot menu and select a desired boot device.
Step 1. Turn on or restart the computer.
Step 2. When the power button light is on, press F12 repeatedly.
Step 3. From the boot device menu, select a boot device to start the computer.
You can make a permanent change on boot devices in the UEFI/BIOS setup utility. Select the Boot menu; in the UEFI section, select the desired boot device and move it to the top of the device list. Save changes and exit the setup utility for the change to take effect.
Set passwords in UEFI/BIOS setup utility
This section introduces the types of passwords that you can set in the UEFI (Unified Extensible Firmware Interface) or BIOS (Basic Input/Output System) setup utility.
Password types
You can set various types of passwords in the UEFI/BIOS setup utility.

password to start the setup utility.
Master hard disk password| No| You must enter it to start the operating system.
User hard disk password| The master hard disk password must be set.| You can use the user hard disk password to start the operating system.

Notes:

• All passwords set in the setup utility consist of alphanumeric characters only.
• If you start the setup utility using the user password, you can only change a few settings.

Set administrator password
You set the administrator password to prevent unauthorized access to the UEFI/BIOS setup utility.
Attention: If you forget the administrator password, a Lenovo authorized service personnel cannot reset your password. You must take your computer to a Lenovo authorized service personnel to have the system board replaced. Proof of purchase is required and a fee will be charged for parts and service.
Step 1. Open the UEFI/BIOS setup utility.
Step 2. Select Security ➙ Set Administrator Password and press Enter.
Step 3. Enter a password string that contains only letters and numbers and then press Enter.
Step 4. Enter the password again and press Enter.
Step 5. Select Exit ➙ Exit Saving Changes.
Next time you start the computer, you must enter the administrator password to open the setup utility. If Power on Password is enabled, you must enter the administrator password or the user password to start the computer.
Change or remove administrator password
Only the administrator can change or remove the administrator password.
Step 1. Open the UEFI/BIOS setup utility using the administrator password.
Step 2. Select Security ➙ Set Administrator Password and press Enter.
Step 3. In the Enter Current Password text box, enter the current password.
Step 4. In the Enter New Password text box, enter the new password.
Step 5. In the Confirm New Password text box, enter the new password again.
Note: If you want to remove the password, press Enter in both text boxes without entering any character.
Step 6. Select Exit ➙ Exit Saving Changes.
If you remove the administrator password, the user password is also removed.
Set user password
You must set the administrator password before you can set the user password.
The administrator of the setup utility might need to set a user password for use by others.
Step 1. Open the UEFI/BIOS setup utility using the administrator password.
Step 2. Select Security ➙ Set User Password and press Enter.
Step 3. Enter a password string that contains only letters and numbers and then press Enter.
The user password must be different from the administrator password.
Step 4. Enter the password again and press Enter.
Step 5. Select Exit ➙ Exit Saving Changes.
Enable power-on password
If the administrator password has been set, you can enable power-on password to enforce greater security.
Step 1. Open the UEFI/BIOS setup utility.
Step 2. Select Security ➙ Power on Password and press Enter.
Note: The administrator password must be set in advance.
Step 3. Change the setting to Enabled.
Step 4. Select Exit ➙ Exit Saving Changes.
If power-on password is enabled, a prompt appears on the screen every time you turn on the computer. You must enter the administrator or user password to start the computer.
Set hard disk password
You can set a hard disk password in the setup utility to prevent unauthorized access to your data.
Attention: Be extremely careful when setting a hard disk password. If you forget the hard disk password, a Lenovo authorized service personnel cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized service personnel to have the hard disk drive replaced.
Proof of purchase is required and a fee will be charged for parts and service.
Step 1. Open the UEFI/BIOS setup utility.
Step 2. Select Security ➙ Set Hard Disk Password and press Enter.
Note: If you start the setup utility using the user password, you cannot set hard disk password.
Step 3. Follow on-screen instructions to set both master and user passwords.
Note: The master and user hard disk passwords must be set at the same time.
Step 4. Select Exit ➙ Exit Saving Changes.
If the hard disk password is set, you must provide the correct password to start the operating system.
Change or remove hard disk password
Step 1. Open the UEFI/BIOS setup utility.
Step 2. Select Security.
Step 3. Change or remove the hard disk password.
To change or remove master password, select Change Master Password and press Enter.
Note: If you remove the master hard disk password, the user hard disk password is also removed.
To change user password, select Change User Password and press Enter.
Note: The user hard disk password cannot be removed separately.
Step 4. Select Exit ➙ Exit Saving Changes.

Chapter 4. Help and support

Frequently asked questions
How do I partition my storage drive
Refer to https://support.lenovo.com/solutions/ht503851.
What should I do if my computer stops responding
Press and hold the power button until the computer turns off. Then restart the computer.
What should I do if I spill liquid on the computer

1. Carefully unplug the ac power adapter and turn off the computer immediately. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.
   Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.

2. Wait until you are certain that all the liquid is dry before turning on your computer.

CAUTION:
Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes.
Where can I get the latest device drivers and UEFI/BIOS

• Lenovo Vantage, Lenovo PC Manager or Lenovo Smart Engine
• Lenovo Support Web site at https://support.lenovo.com

Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.

https://www.lenovo.com/tips
•   https://forums.lenovo.com
Accessibility information| https://www.lenovo.com/accessibility
Resources| How to access?
---|---
Reset or restore Windows| •   Use Lenovo recovery options.
1.   Go to https://support.lenovo.com/ HowToCreateLenovoRecovery.
2.   Follow the on-screen instructions.
•   Use Windows recovery options.
1.   Go to https://pcsupport.lenovo.com.
2.   Detect your computer or manually select your computer model.
3.   Click Troubleshoot & Diagnose ➙ Custom Troubleshooting ➙ Operating System Diagnostics and then follow the on-screen instructions.
Use Lenovo Vantage, Lenovo PC Manager or Lenovo Smart Engine to:
•   Download and install the latest drivers and firmware.
•   Configure hardware settings.
•   Diagnose computer hardware problems.
•   Check the computer warranty status.| Use Windows Search.
Product documentation:
•   Generic Safety and Compliance Notices
•   Safety and Warranty Guide
•   Setup Guide
•   This User Guide
•   Regulatory Notice| 1.   Go to https://support.lenovo.com.
2.   Detect your computer or select computer model manually.
3.   Select Guides & Manuals and filter out the documentation you want.
Lenovo Support Web site with the latest support information of the following:
•   Drivers and software
•   Diagnostic solutions
•   Product and service warranty
•   Product and parts details
•   Knowledge base and frequently asked questions| Visit https://support.lenovo.com
Windows help information| •   Use Get Help or Tips.
•   Use Windows Search or the Cortana® personal assistant.
•   Microsoft support Web site: https:// support.microsoft.com

What is a CRU?
Customer replaceable units (CRUs) are parts that can be upgraded or replaced by the customer. A Lenovo computer may contain the following types of CRUs:

customer themselves or by trained service technicians at an additional cost.
Optional-service CRU| Parts that can be installed or replaced by customers with a greater skill level. Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer’s machine.

If you intend to install a CRU, Lenovo will ship the CRU to you. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty at https://www.lenovo.com/warranty/llw_02.
CRUs for your product model
The table below lists the CRUs and CRU types that are defined for your product model.

• for selected models
  Notes:

  • CRU replacement instruction is provided in one or more of the following publications and are available from Lenovo at any time upon your request. the product User Guide the printed publications that came with the product
  • Replacement of any parts not listed above, including the built-in rechargeable battery, must be done by a

Lenovo-authorized repair facility or technician. Go to https://support.lenovo.com/partnerlocation for more information.
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center.
Before you contact Lenovo
Record product information and problem details before you contact Lenovo.

•   Product name
•   Machine type and serial number| •   What is the problem? Is it continuous or intermittent?
•   Any error message or error code?
•   What operating system are you using? Which version?
•   Which software applications were running at the time of the problem?
•   Can the problem be reproduced? If so, how?

Note: The product name and serial number can usually be found on the bottom of the computer, either printed on a label or etched on the cover.
Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.
Services available during the warranty period

• Problem determination – Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair – If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
• Engineering change management – Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

Services not covered

• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
• Identification of software problem sources
• Configuration of UEFI/BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety and Warranty Guide that comes with your computer.
Purchase additional services
During and after the warranty period, you can purchase additional services from Lenovo at https://pcsupport.lenovo.com/warrantyupgrade.
Service availability and service name might vary by country or region.

Appendix A. Function descriptions for Lenovo hotkeys

Hotkey functions are denoted by the icons printed on the keys. The following table describes the functions for all Lenovo hotkeys. The keyboard of your Lenovo computer should only support a subset of the listed hotkeys.
Table 5. Hotkey icons and denoted functions

Note: Hotkey functions may change if the associated app or the Windows operating system is updated.
Related topics
“Hotkeys” on page 13

Appendix B. Notices and trademarks

Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attenti o n: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not a ply to you.
Changes are made periodically to the information herein; these changes will be incorporated in new editions of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the products and software programs described in the manuals included with your computer, and the content of the manual, at any time without additional notice.
The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase. For the configuration of the product, refer to the related contract (if any) or product packing list, or consult the distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development- level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.
For the latest information or any questions or comments, contact or visit the Lenovo Web site: https://support.lenovo.com
Trademarks
Lenovo, the Lenovo logo and IdeaPad are trademarks of Lenovo. Microsoft, Windows, Windows Hello, and Cortana are trademarks of the Microsoft group of companies. DisplayPort is a trademark of the Video Electronics Standards Association. Wi-Fi is a registered trademark of Wi-Fi Alliance. USB Type-C is a trademark of USB Implementers Forum. All other trademarks are the property of their respective owners.

References

• SupportPhoneList - Lenovo Support US
• Lenovo Warranty Check/Lookup | Check Warranty Status | Lenovo Support US
• Lenovo Support | Drivers, Troubleshooting, Warranty, Repair | Lenovo Support US
• Microsoft Support
• English Community-Lenovo Community
• Official Lenovo Laptop, Accessories & PC Support - Lenovo Support US
• SupportPhoneList - Lenovo Support US
• Lenovo Warranty Check/Lookup | Check Warranty Status | Lenovo Support US
• Lenovo Support | Drivers, Troubleshooting, Warranty, Repair | Lenovo Support US
• Lenovo Support | Drivers, Troubleshooting, Warranty, Repair | Lenovo Support US
• Lenovo Digital Download Recovery Service (DDRS) - Download the files needed to create a Lenovo USB Recovery key - Lenovo Support US
• Find Lenovo Service Center | Authorized Service Providers- Lenovo Support US
• How to partition your hard disk drive in Windows 10 - Lenovo Support US
• Microsoft Support
• Accessibility Features Content | Lenovo US
• Popular Topics: Tips for PC's - Lenovo Support US
• Regulatory Compliance | Minimizing Visual Fatigue | Lenovo US
• lenovo.com/warranty/llw_
• Lenovo Limited Warranty - 02 (LLW-02) - Lenovo Support US

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