WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter User Guide

June 9, 2024
WavLink

QUICK START GUIDE USB-C Triple Display Docking

WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - QR
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www.wavlink.com/en_us/WL-UMD501
Scan the OR code or load the link for Quick Start Guide and Driver downloading
WAVLINK (@WavtinkOfficial) WAVLINK SUPPORT (@Wavlin kTechSu pport)

Safely Instructions

Keep this Quick Start Guide for future reference. Keep this equipment away from humidity. If any of the following situation arises, get the equipment checked by a service technician:

  • The equipment has been exposed to moisture.
  • The equipment has been dropped and damaged.
  • The equipment has obvious sign of breakage.
  • The equipment has not been working well or you cannot get it work according to Quick Start Guide.

Copyright Statement

No part of this publication may be reproduced in any form by any means without the prior written permission. Regardless of any drect acknowledgment elsewhere in the body of this document, WAVLINK hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.

Disclaimer

Information in this document is subject to change without notice. The manufacturer does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage including but not limited to special, incidental, consequential, or other damage.

Introduction

This triple display docking station can help your laptop connect with different devices simultaneously, small yet powerful. HDMI and VGA pods output HD video. SD/Tf card reader slots offer more choices to process data. Blazing- fast Gigabit Ethernet provides a stable and efficient network connection. Connect your device, connect the Wald.

Features

  1.  Compatible with laptop or smartphone with types port of full function with data transfer and USB-C Power Delivery & Video Alternate Mode.
  2. HDMI 1: 3840×2160@60Hz (work separately while source is DP1.4). 3840×2160@30Hz (work separately while source is DP1.2). HDMI 2: 3840x2160P30Hz max. VGA: UP to 1080P@60Hz.
  3. USB3.0. transfer rate up to 5Gbps & USB2.0, transfer rate up to 480Mbps; Downward compatible with USB2.0/1.1.
  4. Support SST/MST.
  5. Simultaneous output with HDMI1, HDMI2, and VGA; When two HDMI ports are waking simultaneously, the resolution will be 380:2160030Hz; When three pods are working simultaneously, the resolution will be 1080P@60Hz.
  6. The USB-C provides upstream devices with 87W power deivery. whereas maximum 60W PD to the laptop.
  7. Max Ethernet Speed: 1000Mbps.
  8. SD/Micro SD card reader slots.
  9. Audio out & Mic in 3.5mm jock.

System Requirement

– Microsoft Windows
– Mac OS X
– USB-C port of full function with Data Transfer and USB-C Power Delivery & Video Alternate Mode

In the Box
-1 x USB-C Triple Display Docking
-1 x Quick Start Guide

Single Display

Video Port HDMI 1 HDMI 2 VGA
DP version of laptop DP1.2 3840×2160@ 30Hz 3840×2160@ 30Hz
DP1.4 3840×2160@ 60Hz 3840×2160@ 30Hz 1920×1080@ 60Hz
Mac OS Mirror
Extend
Windows Mirror    
Extend
Dualk DisplayVideo Pod HDMI*2 HDMI+VGA

DP version
of laptop| DP1.2| 3840×2160@30Hz| 1920×1080@60Hz
DP1.4| 3840×2160@30Hz| 1920×1080@60Hz
Mac OS| Mirror| ✓| ✓
Extend| ✓| ✓
Windows| Mirror| | ✓
Extend| ✓| ✓

Note: For Mac OS, the doddng could only support to extend one monitor. the other MOritOrS could only copy the monitor you extend.
Triple Display

Video Port HDMI 1 + HDMI 2 + VGA

DP version
of laptop| DP1.2| 1600×900@ 60Hz| 1600×900@ 60Hz| 1600×900@ 60Hz
DP1.4| 1920×1080@ 60Hz| 1920×1080@ 60Hz| 1920×1080@ 60Hz
Mac OS| Mirror| | |
Extend|  |  |
Windows| Mirror| | |
Extend| | |

Note: For Moo OS, the docking could ally support to extend one monitor. the other monitors could only copy the monitor you extend.

For Windows Users

  1. Right-click at any spot on your desktop and select “Dispkty settings”.

  2. In “Display”, please select either monitor 1 or monitor 2.

  3. Scroll down to the “Multiple displays”, and select the mode in the drop-down list that is fit for your need.
    WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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For MacOS Users

  1. Select “System Preferences” and choose “Displays”.
    WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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  2. Click on “Arrangement” to change the position of displays currently connected.

  3. Select either extend or mirror mode on your demand.

Operation Step

  1. Make site that the resolution of your screen meets the corresponding requirements.
  2. Connect the dock to a compatible laptop or smartphone via USB-C/M.
  3. Connect the HDMI screen to the dock with an HDMI cable.
  4. Connect the VGA screen to the dock with VGA cable.
  5. Now you can see the user interface in the screens.
  6. Insert the USB-disk into USB3.0 or USB2.0 ports to transfer data.
  7. Insert the SD or TF cads into slots relatively to read and write data.
  8. Connect the adapter via USB-C/F to charge your device.

Notice

  1. Make site the pin in the pod does not sag or curve, so as not to affect its pluggable function.
  2. Keep liquids away from the product to prevent mechanics damage.
  3. Please keep the product in a dry, clean environment.

Tips

  1. When the power supply of the host device cannot support all ports working, please charge the dock through USB-C/F to make it run smoothly.
  2. HDMI and VGA Pods: Only can be used when the USB-C port of your host device (laptop/smartphone/tablet) can output video.
  3. USB-A port is not compatible with Apple SuperDfive/Nintendo and it is not recommended that you charge a tablet or iPod through it.
  4. Some laptops may have a limitation on power output and it is recommended that you only connect an HDD/SSD external hard drive at a time.
  5. For security, please use the adapter or cable that is original or owns a Third-party certification to charge your laptop.
  6. Only the laptop with VESA DisplayPort (DP) v1.4 (HBR3) con output 4k@60t-lz videos with this dock.

Q & A

Ql. How to figure out the maximum resolution (DP1.2/DP1.4) my laptop supports?****

Al . 1. Frstly check the Graphics card version of your laptop; *Find “display adapter in “Device Manager”.
2. Check the information of Intel processors for details htlps://www.intel.com/content/www/us/en/support/products/80939/graphics- drivers.html

Q2. Why doesn’t my third monitor display when I set the triple display mode?****

WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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A2. Step
– 1: Choose the main display 1. Right-click to select “Display settings”.
– 2. Choose a monitor display and scroll down to “Multiple displays”
– 3. Mark “Make this my main display”.
WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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Step 2: Disconnect laptop display
1. Select the laptop display (“1” is the default display for laptop) and scroll down to “Multiple displays”.
2. Select “Disconnect this display”, then laptop display panel will become disconnected.
WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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Step 3: Turn on the third monitor display
– 1. Choose the remaining monitor display then scroll down to “Multiple displays”
– 2. Select “Extend desktop to this display” to enable this Display.
WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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Q3. Why ore my 2K and 4K monitor display abnormal when I set dual or triple display mode?****

– A3. The resolution of some branded monitors cannot be adjusted automatically, the “Active signal resolution” of which is different from Windows setting “Desktop resolution”, hence you better set the resolution at the same value.
– 1. Right-click and select “Display settings”
– 2. Select your monitor display and click on it, then scroll down to select “Advanced display settings”.
WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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– Cuacrnite your display
WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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3. Check if resolution values of each monitor on “Desktop resolution” and “Active signal resolution” are the same.
WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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4. Click on “Display adapter properties for Display 2” and lower the resolution to the right value if two values are different.
WAVLINK WL-UMD501 Docking Station13 in 1 Multiport USB C Adapter - fig
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Q4. Why does if show “slow charging” on my laptop?****

A4: Some users may notice that the charging status shows “slow charging”, this is because some series of laptop have protection protocol, especially laptops that have both Thunderbolt 3 port and over I DOW external DC power adapter. Please solve it by using an external power adapter to charge.

Computer Model support DP1.4 signal Remark
MacBook Pro 2018 (15.4″) The computers supporting DP1.4 signal output depend

on the specifications of computer and graphics card. This product only
support 3840×2160@60Hz for these specifications of computers.The output bandwidth of DP1.2 signal is not enough to output 3840×2160@60Hz, only available for 3840×2160@
30Hz.
MacBook Pro 2019 (15.4″)
MacBook Pro 2019 (16″)
iPad Pro 2018/2020
Surface Laptop 3
Surface Pro 7
HP ENVY X360
HP EliteBook 745 G5
More models will be
updated regularly

Official website: www.wavlink.com
Technical support: support@wavlink.com

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