Warmup 4iE SMART WIFI THERMOSTAT Setup Guide
- October 30, 2023
- Warmup
Table of Contents
Warmup 4iE SMART WIFI THERMOSTAT
View all Warmup thermostat manual
Please visit www.warmup.com (US) and www.warmup.ca (CAN) for videos, specification sheets, and complete wiring and mounting instructions.
ON THE FIRST POWER UP
Step 1 – Note your Device Number
On first power up the 4iE will display the Device Number. Make a note of this
number as it will be needed when registering the 4iE online. If you lose this
number you can find it once the 4iE has been set up by going to settings,
advanced settings, about and info.
Step 2 – Setting Up Your Thermostat
After you have noted your device number you need to set up your 4iE.
- Language – Set your language preference
- Set WiFi Network – SSID Name must be less than 11 characters and password must be less than 10 characters. Check with your internet provider for help with changing the SSID & password if they exceed the character limit
- Heater Type Electric floor The power settings have to be entered. Voltage defaults to 120V and the power is the total wattage of the heaters which the 4iE is controlling. The wattage ratings of the heaters can be found in the heater manual or online at warmup.com or warmup.ca Hydronic floor The power settings have to be entered. If you do not know the efficiency percentage and kW rating of your hydronic system, please consult your installer
- Set time – Set the current time
- Set date – Set the current date
- Set daylight savings – Set Europe, N.America, Australia or switch off
- Temperature format – Set the format as degrees Celsius or Fahrenheit
- Home screen style – Set your home screen style
- Background image – Set your background style
- Display brightness – Set the display and standby brightness
- Audio feedback – To turn the touch sounds when making a selection ON/OFF
- Heating target – Control the heating via air or floor sensor
- Heating limits – Delicate floor coverings such as vinyl, carpet and laminate must be limited to 81°F. Tile floors can be set to a maximum of 104°F
- Tariff setting – Select the tariff you are on with your energy provider and enter cost per kWh
- The program set – Select a preset program, set a fixed temperature or set your own custom program
- Setback temperature – The setback temperature is the temperature you set for periods where you would like a lower temperature or no heating
NOTE : When the reset has been pressed, the time for a reset will need 5 ~ 15 seconds.
CONNECT TO WARMUP SERVER
Step 3 – Go tomy.warmup.com
Now that the 4iE has been set up you will need to register your device online.
Go to my.warmup.com and click register. Enter
the password and email address you would like the MyWarmup account to be
linked to and click register. Check your email account for a verification
email from Warmup. You can now log into
my.warmup.com. When logged in you will have to
register your 4iE device number in order to connect to our server. Go to the
homepage and click the add room icon at the bottom of the page. Enter in all
the details required, including the 4iE device number, and click register. You
will now be able to control your heating through the
my.warmup.com webpage.
ERROR SYMBOLS
Not connected to WiFi
Try to reconnect to the WiFi again. Go to menu, settings and network and re-
enter your password. Remember the SSID must be less than 11 characters and the
password must be less than 10 characters for a successful connection. If you
still cannot connect to your WiFi network contact Warmup on US: at (888)
927-6333 or Canada: (888) 592-7687.
Not connected to the Warmup server
Ensure you have visited my.warmup.com and
registered your 4iE’s device number. To find your device number press menu,
settings, advanced settings, about and info. Log into
my.warmup.com, click a room, add room, and
click full registration. Enter in all details requested including device
number and register. You will now connect to the server.
If after registering the symbol is still displayed please contact Warmup in
US: (888) 927-6333 or Canada: (888) 592-7687.
INSTALLATION
ELECTRICAL WIRING
TECHNICAL SPECIFICATIONS
| Supply Voltage | 120-240V, AC +10% / -15%, 60Hz |
|---|---|
| Maximum Switch Load | 15ANote: This product is not designed to be used with any |
inductive load
GFCI| Class A GFCI with 5mA trip level
Temperature Display Range| +32°F to 122°F (0°C to +50°C)
Operating Temperature| +32°F to 104°F (0°C to 40°C)
Storage Temperature| -4°F to 140°F (-20°C to +60°C)
Dimensions| 90 x 120 x 21.7mm(2-3/4” deep double gang box recommended)
Floor Senor Type| NTC (10K)
IMPORTANT NOTICES
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio TV technician for help.
Caution: To maintain compliance with the RF exposure guidelines, place the unit at least 20cm from nearby persons.
IC Statement
This device complies with Industry Canada Licence-exempt RSS-247. Operation is
subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference, including interference that may cause undesired operation of the device.
Caution: To maintain compliance with the RF exposure guidelines, place the unit at least 20cm from nearby persons.
FAQs
4iE Setup
How does the 4iE connect to the Internet?
It connects through WiFi to your router. You will find your network on the
screen and enter the password like you would on a smartphone.
What type of security is used with my data?
The 4iE and MyWarmup servers communicate using AES128 encryption with SHA256
hashing. My.warmup.com is protected using SSL
technology – the same type used with online banking.
Does the 4iE work over 3G?
Both your 4iE and the device you are using to control it (iPad, smartphone,
laptop, etc.) need to be connected to the internet. They do not need to be
connected to the same WiFi network. For example, your 4iE can be connected to
your home internet network and your smartphone can be connected to a different
3G network whilst you’re out and you’ll be able to control your 4iE remotely.
How do I set the 4iE to program itself?
The 4iE requires 2 weeks of use to accurately learn your schedule and
temperatures. Go to my.warmup.com and in the
Schedule tab (within Rooms), select your thermostat and select ‘Auto
Schedule’.
How do I add a custom background?
On the home page of my.warmup.com, click on the
green ‘Room Settings’ icon in the top right corner of the selected room.
Within the section called custom background, you can upload an image. This can
take approximately 10 minutes for the thermostat to upload. To change the
background from your 4iE, select menu, and settings and then go to display &
audio. Go to the background and choose upload.
WiFi Troubleshooting
Network icon with ‘X’ displayed on the screen
My SSID is less than 11 characters but still won’t connect to the
Internet.
Check you are using a WPA2 password format (less than 10 characters) on your
network. WEP is an outdated password format that is no longer considered
secure – the 4iE will not connect using a WEP password format. For details on
how to change your password format please contact your Internet supplier or
router manufacturer. Warmup cannot advise on specific router types due to the
varied range available.
My SSID is less than 11 characters and my password is WPA2, but my 4iE
still won’t connect to the Internet.
You may have problems with your router or a firewall in place that is
preventing a successful connection. Please contact Warmup with details of your
system setup (please do not send us your network passwords), including router
model, internet supplier and any 3rd party firewall and antivirus software you
have installed and we will investigate your problem.
Connection Troubleshooting
Network icon with ‘!’ displayed on the screen
I’ve registered an account and my 4iE but still have an ‘!’ on the screen You
may be running an old software version on your 4iE that needs to be updated.
Please reset your 4iE (found in the settings menu, under advanced settings).
Once it’s reconnected please contact us with details of your account, email
address, and thermostat name so that we can ensure you have the latest
software.
I have registered an account and my 4iE, and I have the latest software but
still have an ‘!’ on the screen.
You may have problems with your router or a firewall in place that is
preventing a successful connection. Please contact Warmup with details of your
system setup (please do not send us your network passwords), including router
model, internet supplier and any 3rd party firewall and antivirus software you
have installed and we will investigate your problem.
Warmup 4iE SMART WIFI THERMOSTAT Setup Guide
Read User Manual Online (PDF format)
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