NEXIGO N950P 4K UHD Webcam User Manual

NEXIGO N950P 4K UHD Webcam

WELCOME TO THE NEXIGO FAMILY!

Thank you for choosing the NexiGo N950P UHD Webcam! You are now part of an exclusive club: the NexiGo family! It’s our job to make sure you enjoy your membership. If you have any problems please contact us at cs@nexigo.com anytime for further assistance. Make sure to register your purchase at nexigo.com/warranty within 14 days of the delivery date to extend your warranty coverage to TWO Years! From all of us here at NexiGo, we want to welcome you again to the family. We thank you deeply for your trust and for your business. We know you’ll love it here. We look forward to serving you again in the near future. Yours Sincerely, The NexiGo Team

CONTACT INFORMATION

Website: www.nexigo.com　
Manufacturer: Nexight INC
E-mail: cs@nexigo.com　
Tel: +1(458) 215-6088
Address: 11075 SW 11th St,
Beaverton, OR,
97005, US

NEXIGO WEBCAM SETTINGS SOFTWARE

NexiGo is proud to introduce the new NexiGo Webcam Settings software! Free of charge to all our loyal NexiGo customers, use it to enhance your experience with your webcam. Just head on over to nexigo.com/software to download it. The NexiGo Webcam Settings software allows you to change almost every setting for your webcam. From brightness to focus, from saturation to hue, find the look that highlights the best you!

Download the NexiGo Webcam Setting Software

nexigo.com/software

PRODUCT OVERVIEW

1. UHD Lens
2. Noise Reduction Microphone
3. Power Indicator
4. IR Receiver
5. Flexible Clip/Base
6. 1/4″ Tripod Screw Hole
7. Type-C Port
8. Digital Zoom Button

PACKAGE INCLUDES

• 1 x Ultra HD Webcam
• 1 x Type-C to Type-A Cable
• 1 x Type-C to Type-C Cable
• 1 x IR Remote (Requires 2 AAA batteries, not included)
• 1 x Privacy Cover
• 1 x User Manual

SPECIFICATION

REMOTE INSTRUCTIONS

Power Button: Press to turn the webcam on/off. The indicator light will briefly flash red.
Mute Button: Press to mute/unmute the camera’s microphone. The indicator light will remain red while the system is muted.
Stop Video Button: Press to stop/start the video. The indicator light will briefly flash blue while stopping the video.
Home Button: Press to reset your view remove any effrects applied.

Each of the following operations will cause the indicator light to flash blue briefly if completed properly.

Frequency Button: Press to switch the power line frequency between 50Hz and 60Hz based on your needs.(The default frequency is 60Hz.)
Backlight Compensation (BLC) Button: Press to add BLC, press again restore to normal.
Volume +: Press to increase the microphone’s volume. Hold to adjust faster.
Volume -: Press to decrease the microphone’s volume. Hold to adjust faster.

Brightness +: Press to increase the video brightness. Hold to adjust faster.
Brightness -: Press to decrease the video brightness. Hold to adjust faster.

Note: The resolution must be set to 1920 x 1080 before using the zoom function.

Zoom +: Press to zoom in the video capture. Hold to adjust faster.
Zoom -: Press to zoom out the video capture. Hold to adjust faster.
Arrow Buttons: While the video is zoomed in press the arrow buttons to move the camera’s view. Hold to adjust faster.

SETTING UP YOUR WEBCAM

1. PLACE/POSITION YOUR WEBCAM

2. CONNECT THE WEBCAM TO YOUR COMPUTER USING THE USB CABLE

3. Notes:

4. Make sure you are connected to your network before starting the setup.

5. If you cannot use the camera within other apps, you will need to enable access.

  *  **In Windows:** Select Settings>Privacy>Camera, turn on allow apps to access your camera.
  *  **On Mac:** Select Apple menu>System Preferences> Security & Privacy>Privacy>Camera, and select which apps you want to use the camera. If you still have trouble connecting the Webcam, please refer to FAQ sections starting from Page 10.

˛A. VIEW YOUR CAMERA: Windows

Windows users can use the Camera app, which is pre-installed with Windows. To find the Camera app type “camera” (without the quotation marks) in the search bar at the bottom of the screen and press enter. Alternatively, go to the Start menu at the bottom right corner of the screen and left click. Scroll through the list of programs there until you get to the “C” section, the Camera application will be listed there. To view your webcam video you may need to select “the NexiGo camera” from the list of other devices. At the top right or left of your screen click the cycle camera icon (the arrow chasing itself, not the gear), and keep switching until you get to the NexiGo webcam.

˛B. VIEW YOUR CAMERA: Mac

Mac users can use the Photo Booth app, which is pre-installed with the OS. This will allow you to preview the camera images, capture still frames, and record video clips. To begin, select the Finder button, click Applications, and select Photo Booth. Alternately, click the Search button in your menu bar, type “photo booth” (without the quotation marks), and press return. To see an image from your camera in Photo Booth, you may need to select the camera from the list of attached devices in the app. At the top of your screen, click Camera in the app menu, and select the Ultra HD Webcam from the list of options.

˝. VIDEO CALLING REQUIREMENTS

1. A computer with speakers (or a headset), your NexiGo webcam, and a microphone;
2. Install a video-calling application such as Skype, FaceTime, Zoom, or Hangouts. (Both parties need a webcam and the same video application.)

FCC REQUIREMENT

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

FAQ

Q1: How do I know if my camera is being recognized by the system?

A: Connect the camera to any USB 2.0 or USB 3.0 port. It will take a few seconds for the camera to be recognized after it is connected to the system. To ensure the camera has installed correctly on a Windows computer; check under Control Panel> System and Security>Device Manager. To verify the webcam is connected on a Mac computer, click the Apple Menu (in the top left corner of your screen) and then click About this Mac. Click on System Report from the pop-up window that appears. The System Information window for your Mac will appear. Navigate to the USB section and check if the webcam is listed as a connected device (like the photo below):

Q2: What is the video recording frame-rate?

A: The NexiGo webcam captures clear images and can record video at 2160p/30fps in a well-lit environment. The quality of the signal can be affected by low bandwidth availability or insufficient lighting. This can cause the frame rate to drop to 2160p/20fps, or possibly even lower.

Q3: What can I do if the images or video are an abnormal color? How to adjust image parameters such as brightness or contrast?

A: Please ensure that the light in your environment is free of unique tones or intense light sources. Things such as walls/floors/other large-area non-standard light sources, including areas with colored or intense light. In such environments photographed pictures are subjected to color cast due to the lighting impact of these light sources.
For Windows & Mac:
Using the NexiGo Webcam Setting Software, you can adjust the image parameter you want according to your needs.
Note: Download the NexiGo Webcam Setting Software from nexigo.com/software.

Q4: Why is my video not in 2160p in my video calling application?

A: Check the video output settings in your video capture software, these may be set to a lower capture format. There are various constraints on the system that could impede the ability to attain a 2160p video calling session. They center around processing power (i.e. CPU speed) and available network bandwidth. In all cases, review the requirements from the video calling application. They will guide as to the system performance required as well as the necessary bandwidth.

Q5: How to use the webcam privacy shutter?

A: Step 1. Attach the cover to the top of the webcam and prewss firmly. Step 2. Step 2. Open/Close the cover when use/not use.

Q6: Why does my screen go blank or black while trying to preview images?

A: There are several reasons this could happen:

1. There is something wrong with the USB port. Please use a different USB port or another PC and test the camera again.
2. The PC does not recognize the camera device.
3. The operating system and computer configuration do not satisfy the requirements of the camera. Please check your system specifications.
4. The video preview feature of the application is not turned on, or the application has a privacy feature that prohibits access to the camera. Please try with a different application.

Scan the QR code or visit our link to download the latest manual here:
nexigo.com/manuals

References

• NexiGo Warranty Registration | NexiGo
• NexiGo | Home Theater Projectors & Video Collaborations
• NexiGo Warranty Registration | NexiGo

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