TCL QLED860 55QLED860 4K QLED Google TV User Manual
- June 9, 2024
- TCL
Table of Contents
QLED860 55QLED860 4K QLED Google TV
English
Important information
Safety
Ensure that your domestic mains supply voltage matches the voltage indicated
on the identification sticker located at the back of your set. Where the mains
plug, AC inlet or an appliance coupler is used as disconnect device, it shall
remain readily operable.
On certain models, the light indicator is located at the side of the TV set.
The absence of a light indication at the front does not mean that the TV set
is fully disconnected from the mains. To disconnect the TV set completely, the
mains plug must be pulled out.
The TV set’s components are sensitive to heat. The maximum ambient temperature
should not exceed 35º Celsius. Do not cover the vents at the back or sides of
the TV set. Leave sufficient space around it to allow adequate ventilation.
Install the appliance away from any source of heat (fireplace, etc.) or
appliances creating strong magnetic or electric fields.
Moisture in rooms where the set is installed should not exceed 75% humidity.
Moving the set from a cold place to a warm one can cause condensation on the
screen (and on some components inside the TV set). Let the condensation
evaporate before switching the TV set on again.
The or POWER/ button on the TV set or the button on the remote control can be
used to switch it on and put it into standby mode. If you are not going to be
watching the TV for a lengthy period of time, switch it off completely by
removing the plug from the mains power socket.
During thunderstorms, we recommend that you disconnect the TV set from the
mains and aerial so that it is not affected by electrical or electromagnetic
surges that could damage it. For this reason, keep the mains and aerial
sockets accessible so they can be disconnected, if necessary.
Unplug the TV set immediately if you notice it giving off a smell of burning
or smoke. You must never, under any circumstances, open the TV set yourself,
as you run the risk of an electric shock in doing so.
WARNINGS
This appliance is intended for domestic household use only and should not be
used for any other application, such as for non-domestic use or in a
commercial environment.
If the external flexible cable or cord of this product is damaged, it shall be
replaced by the manufacturer or his service agent or a similar qualified
person in order to avoid a hazard.
Leave more than 10cm clearance around the television to allow adequate
ventilation. The ventilation should not be impeded by covering the ventilation
openings with items, such as newspapers,
table-cloths, curtains, etc.
The apparatus shall not be exposed to dripping or splashing and no objects
filled with liquids, such as vases shall be placed on the apparatus.
Batteries (battery pack or batteries installed) shall not be exposed to
excessive heat such as sunshine, fire or the like.
To reduce the risk of fire or electric shock, do not expose this apparatus to
rain or moisture.
A television set may fall, causing serious personal injury or death. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as:
· ALWAYS use cabinets or stands or mounting methods recommended by the
manufacturer of the television set.
· ALWAYS use furniture that can safely support the television set.
· ALWAYS ensure the television set is not overhanging the edge of the
supporting furniture.
· ALWAYS educate children about the dangers of climbing on furniture to reach
the television set or its controls.
· ALWAYS route cords and cables connected to your television so they cannot be
tripped over, pulled or grabbed.
· NEVER place a television set in an unstable location.
· NEVER place the television set on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the television set to a
suitable support.
· NEVER place the television set on cloth or other materials that may be
located between the television set and supporting furniture.
· NEVER place items that might tempt children to climb, such as toys and
remote controls, on the top of the television or furniture on which the
television is placed.
If the existing television set is going to be retained and relocated, the same
considerations as above should be applied.
Equipment with this symbol is a Class II or double insulated electrical
appliance. It has been designed in such a way that it does not require a
safety connection to electrical earth. Equipment without this symbol is a
Class I electrical appliance. It shall be connected to a mains socket outlet
with a protective earthing connection.
To prevent the spread of fire, keep candles or other open flames away from
this product at all times.
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Important information
This symbol indicates that high voltage is present inside. It is dangerous to
make any kind of contact with any internal part of this product.
This symbol indicates that the fuse may N be in the neutral, and that the
mains shall
be disconnected to de-energize the phase conductors.
To prevent injury, this apparatus must be securely attached to the floor/wall
in accordance with the installation instructions.
To reduce the risk of RF exposure, the use distance of this apparatus should
be at least 100cm.
If an outside antenna or cable system is connected to the product, be sure the
antenna or cable system is grounded by a skilled person so as to provide some
protection against voltage surges and built-up static charges.
TV screen
The TV screen used in this product is made of glass. Therefore, it can break
when the product is dropped or impacted upon by other objects.
The TV screen is a very high technology product, giving you finely detailed
pictures. Occasionally, a few nonactive pixels may appear on the screen as a
fixed point of blue, green or red. This does not affect the performance of
your product.
Care
Use a glass-cleaning product to clean the screen and a soft cloth and mild
detergent to clean the rest of the set.
Important: Using strong detergents, alcohol-based and abrasive products may
damage the screen.
Dust the vents at the back and sides regularly. Using solvents, abrasive or
alcohol-based products could damage the TV set. If an object or liquid enters
the appliance, unplug it immediately and have it checked by an authorized
engineer. Never open the appliance yourself since this may put you at risk or
damage the appliance.
ESD regulation
This apparatus meets ESD performance criteria. In case the apparatus does not
recover in Ethernet connection mode or USB playing mode due to electrostatic
discharge, user intervention is required.
Bluetooth function notice Bluetooth® technology (if available in your TV) uses
2.4GHz frequency thus close proximity to WiFi access points, routers or
microwave ovens might interfere with Bluetooth audio streaming. If you face
interruptions in audio reception, you should restart your Bluetooth device to
find frequency with less interferences and if you continue to face issues you
should move closer to TV or increase space between TV and source of
interferences.
Bluetooth declaration ID: D056959
Hanging the TV set on the wall
Warning: This operation requires at least two people depending on your TV
dimension.
To ensure a safe installation, observe the following safety notes:
· Check that the wall can support the weight of the TV set and wall mount
assembly.
· Follow the mounting instructions provided with the wall mount. For certain
models, make sure to screw the hexagonal VESA wall mounting screw bosses (and
screws) provided with the set into the nuts for the wall mount at the back of
your set before your wall mounting.
· The TV set must be installed on a vertical wall. · Make sure to use only
screws suitable for the
material of the wall. · Make sure that the TV set cables are placed so that
there is no danger of tripping over them. All other safety instructions about
our TV sets are also applicable here.
Multi product user manual
The features described in this manual are common to most models. Some features
may not be available on your TV and/or your TV may include features that are
not described in this user manual. The illustrations in this manual may differ
from the actual product. Please refer to the actual product.
Device update
Typically, some devices are updated quarterly, but not always so specific.
Some devices, especially those that went on sale more than three years ago,
will only be updated if a critical vulnerability is found and fixed.
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Important information
Information for Users on Disposal of Old Equipment and Batteries
[European Union]
Products
These symbols indicate that the electrical and electronic equipment and the battery with this symbol should not be disposed of as general household waste at their end-of-life. Instead, the products should be handed over to the applicable collection points for the recycling of electrical and electronic equipment as well as batteries for proper treatment, recovery and recycling in accordance with your national legislation and the Directive 2012/19/EU, 2006/66/EC and 2008/12/ EC.
By disposing of these products correctly, you will help to conserve natural resources and will help to prevent potential negative effects on the environment and human health which could otherwise be caused by inappropriate waste handling of these products.
Battery
Notice:
The sign Pb below the symbol for batteries indicates that this battery
contains lead.
For more information about collection points and recycling of these products,
please contact your local municipal office, your household waste disposal
service or the shop where you purchased the product.
Penalties may be applicable for incorrect disposal of this waste, in
accordance with national legislation.
[Business users]
If you wish to dispose of this product, please contact your supplier and check the terms and conditions of the purchase contract.
[Other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to dispose of these items, please do so in accordance with applicable national legislation or other rules in your country for the treatment of old electrical equipment and batteries.
Dear Customer, Hereby, TCL declares that this device is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is
available at the following internet address: www.tcl.com The EU declaration of
conformity can be downloaded directly at www.tcl.eu/eu/doc/XXXXXXXX Please
replace «XXXXXXXX» by the exact model name.
Figures and illustrations in this User Manual are provided for reference only
and may differ from actual product appearance. Product design and
specifications may be changed without notice.
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Contents
Important information ………………………………… 1
Chapter 1 – Connections Connect the power and antenna …………………… 5 Connect Blu-
ray Disc player, HD game console, HD camcorder, headphones, CI module …………………
5 Connect to the Internet ……………………………… 6
Chapter 2 – Getting started Exclusive Remote control …………………………… 7
Installing batteries …………………………………… 7 Additional remote control …………………………… 8
Installing batteries …………………………………… 8 Switch the TV on and off ……………………………… 9
Initial setup …………………………………………… 9
Using EPG (Electronic Programme Guide) ……… 13 Bluetooth function……………………………………
13 Quick start function ………………………………… 13 Networked waking up ……………………………… 13
Reset to factory default settings…………………… 14 Using the hands-free TV voice
control …………… 14 Variable Refresh Rate ……………………………… 14 Apple AirPlay and
HomeKit………………………… 14 Multi Visual ………………………………………… 15
Chapter 5 – Other information
Password in Parental Control……………………… 16 Troubleshooting …………………………………… 16
Chapter 3 – Basic TV operations
Remote control buttons …………………………… 10 Accessing channels ………………………………… 10
Watching connected devices ……………………… 10 Adjusting volume …………………………………… 10
Accessing Smart TV homepage ………………… 10 Using Settings menu ……………………………… 10
Chapter 4 – Using more of your TV
Installing channels ………………………………… 11 Common interface ………………………………… 11
Using the common interface module …………… 11 Accessing common interface services
………… 11 Using subtitles ……………………………………… 11 Turning on/off subtitles
…………………………… 11 Enabling subtitle languages on digital TV channels
…………………………………………… 11 Selecting a subtitle type on digital TV channels 12 Using
Teletext ……………………………………… 12 Selecting decoding page language …………… 12 Digital
Teletext language ………………………… 12 Consumer Electronic Control (CEC) ……………… 12
Enabling or disabling CEC ……………………… 12 Using Auto power on……………………………… 12
Using Auto standby ……………………………… 12 HbbTV ……………………………………………… 12 HbbTV access
…………………………………… 12 HbbTV deactivation ……………………………… 13
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Chapter 1 – Connections
Connect the power and antenna
To switch on TV after connecting power cord, press or POWER/ . Notes: –
Position of power socket varies according to TV model. – Disconnect the power
cord before connecting devices.
Cable
5V 0.5A MAX USB 2.0
Connect Blu-ray Disc player, HD game console, HD camcorder, headphones, CI
module
HD game console
LAN HDMI 1 (4K@144Hz) HDMI 2 (4K@120Hz)
Antenna/Cable input Satellite input (Service port)
13/18V 0.4A MAX
Digital audio out
Common interface
(Optical) HDMI 3 (4K@60Hz) HDMI 4 (4K@60Hz) AV adapter
eARC/ARC
Blu-ray Disc player
HD Camcorder
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Connections
Connect to the Internet
Note: The following instructions are just the usual ways to connect your TV to
the wired or wireless network. The connection method may be different
depending on your actual network configuration. If you have any questions
about your home network, please refer to your Internet service provider.
Wired connection Router
LAN port Wireless connection
Modem
Internet
Modem
Internet
Wireless router
Network settings: 1. Press on the remote control to display the Smart TV
homepage. 2. Press /// to move the cursor to on the right top of the screen
and press OK to enter the Settings
menu. 3. Press / to select Network and Internet, press OK to enter the submenu
and follow the on-screen
guidance to set up your network.
Notes: – Your TV might not have all connectors visible on diagram above.
Number of USB and HDMI ports may vary
according to TV model. – Button and connector locations may vary according to
TV model. – USB connectors are for data input from USB drives and for
connecting other relevant USB devices where
applicable. – All USB devices have to be directly connected to TV set without
cable extenders. In case extender is
required, maximum 50cm length is recommended. Longer extenders should have
ferrite beads. – ARC (Audio Return Channel) function is only supported on the
HDMI port identified with ARC. To use ARC
function, please turn on CEC function first as described in the CEC section. –
It is recommended to use high quality and well shielded HDMI cables to avoid
possible interferences. – Please use headphones with 3.5mm TRS connector.
Excessive sound pressure from headphones can cause
hearing loss.
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Chapter 2 – Getting started
Exclusive Remote control
Most of your television’s functions are available via the menus that appear on
the screen. The remote control supplied with your set can be used to navigate
through the menus and to configure all the general settings.
To switch the sound off and back on. Standby / quit standby.
Circular
D-Pad
OK
Add an entity to Watchlist. (Available only in Google TV mode.) Press the Google Assistant button on your remote to talk to the Google Assistant. (Available only in Google TV mode and when the network connection is normal.) To display the dashboard menu.
Circular D-Pad Navigation direction buttons.
OK To confirm an entry or selection. (Available to display the channel list in
TV mode.)
To return to the previous menu or quit an App.
To access the Smart TV homepage.
To access the Electronic Programme Guide (only available for digital
channels).
To select input source.
/ To control the volume.
P+/P- To change channels.
To display the Quick Settings panel. Or to perform the corresponding function as indicated on screen.
To display the quick panel.
To pop up the virtual remote control keyboard when available.
NETFLIX prime video
Guard
To open TCL home on screen. To access Netflix if available. To access Prime video if available. To access Safety Guard if available.
Media To access Media Player if available. Youtube To access YouTube if available.
TCL CHANNEL To access TCL Channel.
Notes:
– This remote control is available only for selected models. The remote
control type may be changed without notice.
– Certain function may be accessed from the virtual remote control keyboard
only, please press button on the remote to display it and operate accordingly.
– The App buttons may differ depending on the model. The App button is used
for accessing the corresponding App.
– Follow the on-screen guide to pair the remote control with the TV when
pressing the Google Assistant button for the first time.
– Google TV is the name of this device’s software experience and a trademark
of Google LLC.
– The Google Assistant is not available in certain languages and countries.
Installing batteries
1. Push to open the back cover as illustrated.
2. Insert two AAA batteries according to the polarities marked on the
batteries case.
3. Replace the back cover as illustrated.
Note: The remote control type may be changed without notice.
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Getting started
Additional remote control
Numeric buttons LIST /
P/
/// OK
EXIT LANG GUIDE TEXT SUBT. Colour buttons
ZOOM
NETFLIX prime video
To switch the sound off and back on. Standby / quit standby. To enter channel numbers or a digit. To access TCL Channel. To display the channel list. To control the volume. To display programme information, if available. To display the dashboard menu. To change channels. To access the Smart TV homepage. To display the Quick Settings panel. Or to perform the corresponding function as indicated on screen. Navigation direction buttons. To confirm an entry or selection. To return to the previous menu or quit an App. To select input source. To exit the on-screen menu. To select an audio language available for selected digital TV programme. To toggle the Electronic Programme Guide on or off (only available for digital channels). To toggle Teletext on or off. To select a subtitle language available for selected digital TV programme. To select tasks or Teletext pages; to be used for HbbTV function. To start fast reverse. To pause playback. To start fast forward. To select the screen mode. Note: You are recommended to use the full screen mode. Do not use the display mode with black bars on both sides of the picture (such as 4:3) for a long time; otherwise the TV screen may be damaged permanently. To start playback. To stop playback. To access Netflix if available. To access Prime video if available.
Installing batteries
1. Push to open the back cover as illustrated.
2. Insert two AAA batteries according to the polarities marked on the battery
case.
3. Replace the back cover as illustrated.
CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type. EN 8
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Getting started
Important: Batteries shall not be exposed to excessive heat such as sunshine,
fire or the like. Remove batteries when the remote control is not to be used
for a long time. Batteries left in equipment may cause damage through
deterioration and corrosive leakage, invalidating the guarantee. To protect
the environment use local recycling facilities for battery disposal. Dispose
of used batteries according to the instructions. CAUTION: Risk of explosion if
batteries are replaced by an incorrect type. Replace only with the same or
equivalent type recommended by the equipment manufacturer. If the batteries in
your remote control are run down, you can use the button on your TV set. You
can turn on the TV from standby mode by pressing the button on your TV set.
While the TV is on, the multi-function menu appears by pressing the button on
your TV set. For more information about how to use the multi-function menu,
please refer to the figure below.
Standby
CH+
CH-
Volume+ Volume- Source
OK
Tips: Short click to change, long click to select.
· Press the button to move the highlight to the next function selection.
· Press and hold the button for more than 2 seconds to confirm your selection.
Note: Please refer to the Quick Start Guide to find the button on your TV set.
Switch the TV on and off
1. When the power cord is connected, the TV will be turned on directly or be
in standby mode. If the TV is in standby mode, press the or POWER/ button on
the set or the button on the remote control to turn it on.
2. To put the TV into standby mode, press the button on the remote control.
The TV set remains powered up, but with low energy consumption.
3. To switch the TV off, unplug the mains plug from the mains outlet. Note:
In order to save energy and protect environment, certain models are designed
with a relay switch. It is
normal phenomenon if you hear the sound of the relay when you turn on or off
the TV set.
Initial setup
The first time you switch the set on, the Welcome screen appears, which guides
you through the initial setup process. Follow the on-screen instructions to
finish the initial setup process such as selecting the language, connecting to
the network, scanning channels, and more. During each step, either make a
choice or skip the step. If you skip a step, you can perform the setup later
from the settings menu. Note: If the channel search retrieved only the
analogue channels it could be caused by poor broadcasting and
therefore is not covered by manufacturer warranty. Manufacturers cannot be
held responsible for lack of or poor broadcasting in some areas.
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Chapter 3 – Basic TV operations
Remote control buttons
Here are the navigation direction buttons and the OK button on the remote
control that you may use frequently.
///
OK
Accessing channels
Using the Navigation Direction buttons: press / on the remote control to
scroll through the channels. Using the OK button: press the OK button to
display the channel list and press /// and OK to select channels. Using the
P+/P- buttons: press the P+/P- buttons on the remote control to scroll through
the channels. Using the button: press to display the virtual remote control
keyboard, then you can use the numeric buttons, or the List button to operate
accordingly.
Watching connected devices
Press on the remote control to display the source list. Press / to select TV
or other input sources and press OK to confirm.
· Depending on your country’s regulations, some applications may have limited
service or not be supported.
· Changes in application content may be made without prior notice by the
service provider.
1. Press on the remote control to display the Smart TV homepage.
2. Press /// and OK to enter the desired Apps, functions or settings.
3. Press to return to the homepage. Note: Since the connection with Internet
takes time, it’s recommended that you wait a few minutes to use the Smart TV
feature after activation of TV from standby.
Using Settings menu
Allows you to adjust TV settings, such as picture and sound.
1. Press on the remote control to display the dashboard menu.
2. Select Settings and press OK to enter the settings menu.
3. In submenus, press / to select menu options, then press OK/ to enter the
option list, or the corresponding submenu, or press OK to toggle on or off, or
press / to adjust the setting.
4. Press to return to the previous menu.
Adjusting volume
Volume control: press the / buttons on the remote control to increase or
decrease the volume. Sound mute: press the button to temporarily mute the
sound. Press this button again or the button to restore the sound.
Accessing Smart TV homepage
Allows you to enjoy Internet Applications (Apps) and specially adapted
Internet websites, and perform system settings for your TV. You can make
controlling with the TV remote control.
WARNING: · Configure the network settings before using Smart
TV applications. · Slow responses and/or interruptions may occur,
depending on your network conditions.
· If you experience a problem using an application, please contact the content
provider.
· According to circumstances of the content provider, an application’s updates
or the application itself may be discontinued.
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Chapter 4 – Using more of your TV
Installing channels
This section describes how to search and store channels automatically. This
may be done in any of the cases below: – you have skipped the channel
installation step in the
initial setup;
– you are prompted that there are no channels in TV mode;
– you want to update your channels.
1. In TV mode, press on the remote control and select Settings > Channels and
inputs > Channel > Channel scan. Press OK/ to enter.
2. The TV installs and arranges channels according to your country or region.
Press / to select Country/Region, and press OK/ to enter. Enter the default
password 1234 or your own password in case you have changed the password in
the System > Lock menu. Press / to select your country or region and press OK
to confirm.
3. Press / to select Automatic search and press OK to enter.
4. Press / to select Tuner mode and press / to select Cable, Antenna or
Satellite. (Note: Satellite option is available only in selected models.)
5. Press / to select other options to configure. 6. After configuration is
completed, press to select
Search and press OK to start scanning channels.
7. The channel search may take a few minutes. After the automatic search,
channels are arranged in a preset order. If you want to edit the channel list,
press on the remote control, select Settings > Channels and inputs > Channel >
Channel organizer and press OK to enter.
Common interface
Encrypted digital TV channels can be decoded with a common interface module
and a card provided by a digital TV service operator.
The common interface module may enable several digital services, depending on
the operator and services you choose (for example, pay TV). Contact your
digital TV service operator for more information about services and terms.
Using the common interface module
WARNING: Switch off your TV before inserting a common interface module. Be
sure to follow the instructions described below. Wrong insertion of a common
interface module may damage both the module and your TV.
1. Following the directions printed on the common interface module, gently
insert the module into the common interface slot on the TV.
2. Push the module in as far as it will go. 3. Turn on the TV and wait for
the common interface
function to be activated. This may take several minutes. Note: Do not remove
the common interface
module from the slot. Removing the module will deactivate the digital
services.
Accessing common interface services
After inserting and activating the common interface module, press on the
remote control, select Settings > Channels and inputs > Channel > Common
interface and press OK to enter. This menu option is only available if the
common interface module is correctly inserted and activated. On-screen
applications and content are provided by your digital TV service operator.
Using subtitles
You can enable subtitles for each TV channel. Subtitles are broadcast via
Teletext or DVB-T/DVB-C/ DVB-S/DVB-T2/DVB-S2 digital broadcasts. With digital
broadcasts, you have the additional option of selecting a preferred subtitle
language.
Turning on/off subtitles
1. Press on the remote control, select Settings > Channels and inputs >
Channel > Subtitle and press OK/ to enter.
2. Select the Subtitle option, and press OK to toggle between on or off.
3. Press to return to the previous menu.
Enabling subtitle languages on digital TV channels
1. Press on the remote control, select Settings > Channels and inputs >
Channel > Subtitle > Digital subtitle language 1st and press OK/ to enter.
2. Press / to select a subtitle language as your preferred language and press
OK to confirm.
3. Press / to select Digital subtitle language 2nd and press OK/ to enter.
4. Press / to select a secondary subtitle language and press OK to confirm.
5. Press to return to the previous menu.
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Using more of your TV
Selecting a subtitle type on digital TV channels
1. Press on the remote control, select Settings > Channels and inputs >
Channel > Subtitle > Subtitle type and press OK/ to enter.
2. Press / to select a subtitle type and press OK to confirm. You can select
Hearing impaired to display the hearing impaired subtitles with your selected
language.
3. Press to return to the previous menu.
Using Teletext
Selecting decoding page language
1. Press on the remote control, select Settings > Channels and inputs >
Channel > Teletext > Decoding page language and press OK/ to enter.
2. Press / to select a proper type of language in which Teletext will display
and press OK to confirm.
3. Press to return to the previous menu.
Digital Teletext language
On digital TV channels, depending on the broadcaster, you may be able to enjoy
a service with multiple initial Teletext pages in different languages. This
function allows you to select an available language as primary language, which
relates to different initial Teletext pages. 1. Press on the remote control,
select Settings
Channels and inputs > Channel > Teletext > Digital teletext language and press OK/ to enter.
2. Press / to select a language and press OK to confirm.
3. Press to return to the previous menu.
Consumer Electronic Control (CEC)
Use this function to search for CEC devices connected to the HDMI sockets in your TV and enable one-touch play and one-touch standby between CEC devices.
Enabling or disabling CEC
1. Press on the remote control, select Settings > Channels and inputs > Inputs > Consumer Electronic Control (CEC) and press OK/ to enter.
2. Select the HDMI Control option, and press OK to toggle between on or off.
3. Press to return to the previous menu.
Using Auto power on
Enables the TV to automatically power on when you power on a CEC device (e.g.
DVD) with the device’s remote. Press OK to turn it on to enable this function.
Using Auto standby
Enables all CEC devices to automatically go to the standby mode when you turn
off the TV with the TV remote. Press OK to turn it on to enable this function.
Note: The CEC functions depend on the devices connected and it is possible
that some devices may not interoperate correctly when connected to this TV.
The user manual or the manufacturer of the problematic devices should be
consulted for further information.
HbbTV
HbbTV (Hybrid broadcast broadband TV) is a service offered by certain
broadcasters and available only on some digital TV channels. HbbTV delivers
interactive television over broadband Internet. These interactive features are
added to and enrich the normal digital programmes, and include services such
as digital teletext, electronic programme guide, games, voting, specific
information related to the current programme, interactive advertising,
information magazines, catchup TV, etc.
To use HbbTV please ensure your TV is connected to Internet and HbbTV is
switched on.
Notes: – HbbTV services are broadcast- or country-
dependent and may be unavailable in your area. – You cannot download files to
your TV with
HbbTV function. – Application provider or broadcasting related
conditions may cause an HbbTV application to be unavailable momentarily. – To
access HbbTV applications you must connect your TV to the Internet via a
broadband link. HbbTV applications may not work correctly in case of network
related issues.
HbbTV access
1. Press on the remote control, select Settings > System > HbbTV settings and
press OK/ to enter.
2. Select the HbbTV option, and press OK to turn it on.
3. When you tune to a digital TV channel that offers HbbTV, this will be
signalled to you by an onscreen indication (generally a red button, but other
colour buttons may also be used). Press the indicated colour button to open
the interactive pages.
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Using more of your TV
4. Use /// and the colour buttons to navigate through the HbbTV pages and
press OK to confirm.
HbbTV deactivation
To avoid disturbances that may be caused by HbbTV broadcasting tests, you can
turn off the HbbTV function:
1. Press on the remote control, select Settings > System > HbbTV settings and
press OK/ to enter.
2. Select the HbbTV option, and press OK to turn it off to disable it.
Using EPG (Electronic Programme Guide)
EPG is an on-screen guide that displays scheduled digital TV programmes. You
can navigate, select and view programmes.
1. Press on the remote control, select Settings > Channels and inputs >
Channel > EPG and press OK to enter, or press on the remote control (if
available), the Programme Guide menu will appear, which allows you to get
information about the current or next programme playing on each channel.
Navigate through the different programmes using the /// buttons on the remote
control.
2. Use the related buttons shown at the bottom of the screen to view EPG. –
Watch now or More: Press OK to watch the selected channel or view more
information about the selected programme. – Programme filter: Press to display
programme filter for digital TV programmes. – Custom schedule: Press on the
remote control, select the red icon and press OK to set a schedule. – Select
date: Press on the remote control, select the green icon and press OK to
select date. – Schedule list: Press on the remote control, select the yellow
icon and press OK to view your schedule list.
3. Press to return to the previous menu.
Bluetooth function
(* not available for some models) Bluetooth® is a wireless technology standard
for exchanging data over short distance between Bluetooth devices. You can
connect Bluetooth audio device, mouse or keyboard via the TV.
1. Press on the remote control, select Settings > Remotes and accessories and
press OK/ to enter.
2. Select Add accessory and press OK to enter. The TV will search nearby
Bluetooth devices automatically. Select an available device, press OK and
follow the guides on the screen to connect it. Note: Bluetooth technology (if
available in your TV) uses 2.4GHz frequency thus close proximity to Wi-Fi
access points, routers or microwave ovens might interfere with Bluetooth audio
streaming. If you face interruptions in audio reception, you should restart
your Bluetooth device to find frequency with less interferences and if you
continue to face issues you should move closer to TV or increase space between
TV and source of interferences.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by TTE Corporation is under
license. Other trademarks and trade names are those of their respective
owners.
Quick start function
It enables you to turn on your TV faster from standby mode than turning this
function off, but it will also increase standby power consumption.
1. Press on the remote control, select Settings > System > Power and energy >
Quick start and press OK/ to enter.
2. Select the Quick start option and press OK to toggle between on and off.
3. Press to return to the previous menu.
Networked waking up
This function allows you to turn on your TV from standby mode via a network.
To use this function, please make sure:
1. Your TV is connected to an effective wireless home network;
2. The desired controller, such as a smartphone, is connected to the same
wireless network as your TV;
3. An App which supports networked waking up function, such as Youtube, has
been installed into
the controller;
4. In Google TV mode, press on the remote control, select Settings > Network
and Internet > Network standby and press OK to turn it on.
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Using more of your TV
When the TV is in networked standby mode, you can use the App to wake up the
TV remotely.
Notes: – This feature is disabled if you press and hold the
button on the remote control and confirm to shut the TV down. – Before using
the feature of networked waking up, make sure the Quick start function is
enabled. – This function may not be available for certain models. – This
feature is only available in Google TV mode.
Reset to factory default settings
Allows you to reset the TV to factory default settings.
1. Press on the remote control, select Settings > System > About > Reset >
Factory reset > Delete everything and press OK to confirm.
2. Use the numeric buttons on the remote control to enter the password 1234
or your own password in case you have changed it.
3. Select OK and press OK to confirm.
4. The Welcome screen appears. Follow the instructions in the section Initial
setup.
Using the hands-free TV voice control
Before using the hands-free TV voice control, connect the TV to the network
and make sure it can access the Google website first. Then follow the steps
below to access.
1. Turn the built-in MIC switch (Please refer to the Quick Start Guide to
find the MIC switch on your TV set) to on before using this function.
2. Press on the remote control and follow the onscreen guide to finish
pairing the remote control with the TV.
3. Select “Yes, I’m in”.
4. Say “OK Google” or “Hey Google” to activate it. Notes: – This hands-free
TV voice control is only available for selected models. For details, please
refer to your local dealer. – A quiet surrounding is required for better
function when using it. The recommended distance for using the hands-free TV
voice control is within 2 meters in front of it. – Turn the built-in MIC
switch to off if you are not going to use it. – The availability of hands-free
TV voice control depends on your region/country/language. – Turn on both Quick
start and Screenless service in the Settings > System > Power and
energy menu to enjoy hands-free voice control in TV standby mode. – Standby
power consumption will increase because the built-in MIC is always listening
when the Google Assistant or voice control with the built-in MIC is enabled. –
This feature is only available in Google TV mode.
Variable Refresh Rate
Variable Refresh Rate is a feature that will allow smooth gaming and eliminate
screen tearing. The refresh rate can dynamically change to up to 144Hz.
Under source of HDMI1, HDMI2, HDMI3 or HDMI4(the number of HDMI socket on the
TV will vary according to TV model), press on the remote control and select
Settings > Channels and inputs > Inputs > Variable Refresh Rate, and press OK
to toggle between on or off.
Notes: – 4K@144Hz is only available on HDMI 1 (not
available in all models). PC Graphics card must be able to output 144Hz,
please check your graphics card specifications. – 4K@120Hz is only available
on HDMI 1 or HDMI 2. – some models support refresh rate up to 120Hz. – You
need to make sure your Games Console or PC support Variable Refresh Rate, and
you may need to check your games console settings to activate the function. –
The game/content also will need to support Variable Refresh Rate, and you may
also need to check the settings within the game.
Apple AirPlay and HomeKit
(* not available for some models) Wirelessly share content with your TV using
AirPlay and control your TV using the Home app on your iPhone, iPad, or Mac.
You can set up AirPlay and HomeKit at any time in Settings menu. The function
is enabled by default. To use the function, make sure your iPhone, iPad, or
Mac is iOS or iPadOS device and the WiFi on the iOS or iPadOS device is turned
on. Then follow the steps below to operate.
1. Press on the remote control, select Settings > System > AirPlay and
HomeKit Settings and press OK to enter, or press or (if available) on the
remote control, then select Inputs > AirPlay > AirPlay and HomeKit Settings
and press OK to enter.
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2. Press / to select the desired item and press OK to enter the corresponding
submenu.
3. Press to return to the previous menu.
4. For the first time, activate the screen mirroring function on your iPhone,
iPad, or Mac and choose the TV’s name you want to connect in the searching
list.
5. If an AirPlay passcode appears on your TV screen, enter the passcode on
your iOS or iPadOS device.
6. To stop mirroring your iOS or iPadOS device, open Control Center, tap
screen mirroring, then tap stop mirroring.
Notes: – If your WiFi is turned off, press on the remote
control, select Settings > Network and Internet > Wi-Fi, and press OK to turn
it on. – To disable the feature, select Settings > System > AirPlay and
HomeKit Settings > AirPlay and press OK to turn it off. – Apple, AirPlay and
HomeKit are trademarks of Apple Inc., registered in the U.S. and other
countries. – This Smart TV Pro is compatible with AirPlay 2 and HomeKit. iOS
12.3 or later or macOS 10.14.5 or later is required.
Multi Visual
Allows you to enjoy different programmes with your family on one TV at the
same time.
The multi visual function is enabled by default. To use the function, make
sure your phone is Android OS and the WiFi on the phone is turned on. Then
follow the steps below to operate.
1. Press on the remote control, select Settings > Network and Internet > Wi-
Fi, and press OK to turn it on.
2. Press on the remote control,then select Multi Visual > Select your desired
display mode and press OK to enter. Press “Start now” to connect.
3. Activate the cast screen function on your phone and choose the TV’s name
you want to connect in the searching list.
4. For the first time, depending on different types of phones, there are two
situations:
– An invitation prompt appears, select Accept and press OK to connect.
– Enter a correct PIN code to connect as per the PIN message on the phone.
5. Press the option button to choose the audio source.
6. To exit the multi visual function, press , then select OK and press OK to
confirm.
Using more of your TV
Notes: – This feature is not available in any of the cases
below: · when TV is using Netflix or Media Player. · if the video from
phone/DTV is scrambled. · when the capacity of required video decoding
exceeds 4K 60Hz. – When in full screen mode, due to the
compatibility of the third party’s Apps, there might occur failure to return
to the dual views. – Multiple phones can be used. When in dual view mode, use
/ to move the focus to TV view and then cast another phone to the TV. – To
check all available history list, press on the remote control, select Settings
System > Multi visual settings > Connection list and press OK to enter.
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Chapter 5 – Other information
Password in Parental Control
– The default password is 1234. You can change it to a new one.
– The super password is 0423. If you forget your code, enter the super
password to override any existing codes.
Troubleshooting
Please check the following list before requesting service.
There is no picture or sound. · Make sure the power cord is properly inserted
in the
power outlet. · Make sure the source type is set correctly. · Make sure the
antenna is properly connected. · Make sure the volume is not set to minimum or
the
sound is not set to mute. · Make sure the headphones are not connected. · The
TV may be receiving a signal other than from
TV broadcasting stations.
Picture is not clear. · Make sure the antenna cable is properly connected. ·
Consider whether your TV signal is being properly
received. · Poor picture quality can occur due to a VHS
camera, camcorder, or other peripheral being connected at the same time.
Switch off one of the other peripherals. · The `ghost’ or double image may be
caused by obstruction to the antenna due to high-rise buildings or hills.
Using a highly directional antenna may improve the picture quality. · The
horizontal dotted lines shown on the pictures may be caused by electrical
interference, e.g., hair dryer, nearby neon lights, etc. Turn off or remove
these.
Picture is too dark, too light or tinted. · Check the colour adjustment. ·
Check the brightness setting. · Check the sharpness function.
Remote control does not work. · Check the batteries of the remote control. ·
Make sure the remote sensor window on the TV
front is not under strong fluorescent lighting. · Try to clean the remote
sensor window on the TV
front with a soft cloth.
If the above suggestions do not solve your technical issue, please refer to
the warranty card for service information.
Operating Conditions
Temperature 5°C 35°C (41°F 95°F) Humidity 20 75% (non-condensing)
Storage Conditions
Temperature -15°C 45°C (5°F 113°F) Humidity 10 90% (non-condensing)
Radio Information
· Bluetooth® transmitter frequency range: 2402 2480MHz
· Bluetooth® transmitter power: 6dBm (+/-4dB) · 2.4G Wi-Fi transmitter
frequency range:
2412 2472MHz · 2.4G Wi-Fi transmitter power: 14dBm (+/-2dB) · 5G Wi-Fi
transmitter frequency range:
– Band 1: 5180 5240MHz – Band 4: 5745 5825MHz · 5G Wi-Fi transmitter
power: 14dBm (+/-2dB) · DVB-T/T2/C tuner frequency range: 50.5 858MHz ·
DVB-S/S2 tuner frequency range: 950 2150MHz * In all EU member states,
operation of 5180 5240MHz is restricted to indoor use only.
BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI
SE UK
OSS Notice
This product uses the GPL (Version 2 and 3) and LGPL (version 2.1) and MPL
(version 1.1). To send inquiries and requests for questions regarding open
source, contact nearest TCL office. This product uses some software programs
which are distributed under the Independent JPEG Group. This product uses some
software programs which are distributed under the libpng Project. This product
uses some software programs which are distributed under the Freetype Project.
This product uses some software programs which are distributed under the zlib
Project. This product uses some software programs (libxml2, curl, expat,
c-areas) which are distributed under the MIT. This product uses CyberLink for
C which is distributed under the Open Source Project. This product uses
opensl, xerces which is distributed under the Apach License Project. GPL
software: Linux Kernel, glib, libiconv, gcc libgcc, gcc libstdc++, u-Boot
loader, ffmepg, util-linux-ng, e2fsprogs, wget, iptables
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Other information
LGPL software: DFB (DirectFB), gstreamer, gstplugins-base, gst-plugins-good,
gst-plugins-bad, gstplugins-ugly, gst-ffmpeg, glibc, wpa_supplicant BSD
software: webp, mng, uriparser
GNU software: dosfstools
[Legal Statement] of TCL – manufacturer of this TV set
Due to the various capabilities of products featuring the SmartTV – Services,
as well as limitations in the available content, certain features,
applications, and services may not be available on all devices or in all
territories. Some features on SmartTV may also require additional peripheral
devices or membership fees that are sold separately. Please visit our website
for more information on specific device information and content availability.
The services and availability of content through SmartTV are subject to change
from time to time without prior notice.
All content and services accessible through this device belong to third
parties and are protected by copyright, patent, trademark and/or other
intellectual property laws. Such content and services are provided solely for
your personal noncommercial use. You may not use any content or services in a
manner that has not been authorized by the content owner or service provider.
Without limiting the foregoing, unless expressly authorized by the applicable
content owner or service provider, you may not modify, copy, republish,
upload, post, transmit, translate, sell, create derivative works, exploit, or
distribute in any manner or medium any content or services displayed through
this device.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE DEVICE IS AT YOUR SOLE
RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE AND
ACCURACY IS WITH YOU. THE DEVICE AND ALL THIRD PARTY CONTENT AND SERVICES ARE
PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TCL
EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE DEVICE
AND ANY CONTENT AND SERVICES, EITHER EXPRESS OR, IMPLIED, INCLUDING BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY, OF SATISFACTORY QUALITY, FITNESS
FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-
INFRINGEMENT OF THIRD PARTY RIGHTS. TCL DOES NOT GUARANTEE THE ACCURACY,
VALIDITY, TIMELINESS, LEGALITY, OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE
AVAILABLE THROUGH THIS DEVICE AND DOES NOT
WARRANT THAT THE DEVICE, CONTENT OR SERVICES WILL MEET YOUR REQUIREMENTS, OR
THAT OPERATION OF THE DEVICE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL TCL BE LIABLE, WHETHER IN
CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING
OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF
THE USE OF THE DEVICE, OR ANY CONTENT OR SERVICE ACCESSED BY YOU OR ANY THIRD
PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Third party services may be changed, suspended, removed, terminated or
interrupted, or access may be disabled at any time, without notice, and TCL
makes no representation or warranty that any content or service will remain
available for any period of time. Content and services are transmitted by
third parties by means of networks and transmission facilities over which TCL
has no control. Without limiting the generality of this disclaimer, TCL
expressly disclaims any responsibility or liability for any change,
interruption, disabling, removal of or suspension of any content or service
made available through this device. TCL may impose limits on the use of or
access to certain services or content, in any case and without notice or
liability. TCL is neither responsible nor liable for customer service related
to the content and services. Any question or request for service relating to
the content or services should be made directly to the respective content and
service providers.
EN 17
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>