LINDY 38344 HDBaseT 3.0 KVM Extender User Manual

June 8, 2024
LINDY

100m Cat.6 HDMI 4K60, Audio, IR & RS-232 HDBaseT 3.0 KVM Extender

User Manual

No. 38344

lindy.com


© LINDY Group ­- SECOND EDITION (June 2022)

!!! IMPORTANT !!!
Only use a direct Cat.5e/6/7 cable connection between the HDBaseT ports. Do not connect these ports to Network or Ethernet equipment or any active components

Safety Instructions

! WARNING !

Please read the following safety information carefully and always keep this document with the product.
Failure to follow these precautions can result in serious injuries or death from electric shock, fire or damage to the product.
Touching the internal components or a damaged cable may cause electric shock, which may result in death.
This device is a switching type power supply and can work with supply voltages in the range 100 – 240 VAC For worldwide usability four different AC adapters are enclosed: Euro type, UK type, US/Japan type and Australia/New Zealand type. Use the appropriate AC adapter as shown in the picture and ensure it is firmly secured in place and does not detach by pulling before installing into a power socket. To reduce risk of fire, electric shocks or damage:

  • Do not open the product nor its power supply. There are no user serviceable parts inside.
  • Only qualified servicing personnel may carry out any repairs or maintenance.
  • Never use damaged cables.
  • Do not expose the product to water or places of moisture.
  • Do not use this product outdoors it is intended for indoor use only.
  • Do not place the product near direct heat sources. Always place it in a well-ventilated place.
  • Do not place heavy items on the product or the cables.
  • Please ensure any adapters are firmly secured and locked in place before inserting into a wall socket
Instructions for Use of Power Supply

To connect the adapter
Slide the desired plug adapter into the power supply until it locks into place.

To remove the adapter
Press the push button latch.
While pressed, remove the adapter.

Introduction

Thank you for purchasing the 100m Cat.6 HDMI 4K60, Audio, IR & RS-232 HDBaseT 3.0 KVM Extender. This product has been designed to provide trouble free, reliable operation. It benefits from both a LINDY 2-year warranty and free lifetime technical support. To ensure correct use, please read this manual carefully and retain it for future reference.

The Lindy Cat.6 HDBaseT 3.0 HDMI 4K60 & IR KVM Extender is a complete high- performance solution for extending uncompressed HDMI signals over long distances via Cat.6 network cable.

HDBaseT is a globally recognised standard for high quality distribution of AV content and other technologies, including power and control, over longer distances via low-cost Cat.6 or above cable.

Supporting resolutions up to 4K Ultra HD, video can be viewed in stunning clarity, while additional support for HDR (High Dynamic Range) allows content to be displayed with enhanced brightness, greater contrasts of blacks and whites and a much wider colour gamut. This provides a reliable solution for creating eyecatching digital signage in retail, immersive displays at events or engaging setups in larger conference rooms or lectures halls.

HDBaseT™ and the HDBaseT Alliance logo are trademarks of the HDBaseT Alliance.

Please Note: The quoted lengths and resolutions are possible with a direct connection between Transmitter and Receiver using good quality Cat.6A or above cable. Using a different cable type, or introducing wall plates, couplers or patch panels may result in a reduction of possible distances.

Package Contents
  • HDBaseT HDMI KVM Extender, Transmitter
  • HDBaseT HDMI KVM Extender, Receiver
  • IR Emitter Cable, 1.5m
  • IR Receiver Cable, 1.5m
  • 4 x Mounting Ears & 8 x Screws
  • 2 x 3-Pin Terminal Block
  • 24VDC 1A Multi-country Power Supply (UK, EU, US & AUS), Screw Type DC Jack: 5.5/2.1mm
  • Lindy Manual
Features
  • Supports uncompressed resolutions up to 3840×2160@60Hz 4:4:4 8bit, with additional support for HDR, HDR10, HDR10+, Dolby Vision, HLG
  • Audio Pass-through of all HDMI audio formats including Dolby Atmos, DTS, DTS-EX, DTS-96/24, DTS High Res, DTS-HD, Master Audio, DSD & LPCM
  • Bi-directional PoC (Power over Cable) support, requiring a power supply connection from only one side of the installation
  • USB 2.0 support to connect mouse, keyboard and other USB devices
  • eARC & ARC (Audio Return Channel) support with additional digital and analogue audio connections
  • Bi-directional IR Control (20-60KHz) of equipment via the extender
  • RS-232, Ethernet & CEC Pass-through
  • Screw Type DC Jack for a secure power connection
Specification

• HDMI 2.0b, 18Gbps Compliant
• HDCP 2.3/2.2/1.4 Pass-through
• HDBaseT 3.0
• USB Bandwidth: up to 350Mbps
• 3.5mm Audio formats: PCM 2.0
• TosLink (Optical) Audio formats: LPCM 2.0, AC3 5.1, DTS 5.1

The following distance and resolution combinations are supported:

Cat.6A or above solid core U/UTP or F/UTP cable up to 100m:

  • 3840×2160@60Hz 4:4:4 8bit / 4:2:2 12bit
  • 3840×2160@30Hz 4:4:4 8bit
  • 1920×1080@60Hz 4:4:4 8bit
  • 3D@1920×1080

Cat.6 solid core U/UTP or F/UTP cable up to 50m:

  • 3840×2160@60Hz 4:4:4 8bit / 4:2:2 12bit
  • 3840×2160@30Hz 4:4:4 8bit
  • 1920×1080@60Hz 4:4:4 8bit
  • 3D@1920×1080

Transmitter Ports

Input:

  • HDMI Type A (Female)
  • USB Type B (Female)
  • 3.5mm IR (Female)

Output:

  • RJ-45 (Female)
  • TosLink (Optical) (Female)
  • 3.5mm IR (Female)
  • 2x USB Type A (Female)

Bidirectional Ports:

  • RJ-45 Ethernet (Female)
  • 3.5mm Audio (Female)
  • RS-232 3-Pin Terminal Block

Receiver Ports

Input:

  • RJ-45 (Female)
  • USB Type B (Female)
  • TosLink (Optical) (Female)
  • 3.5mm IR (Female)

Output:

  • HDMI Type A (Female)
  • 3.5mm IR (Female)
  • 2x USB Type A (Female)
  • 3.5mm Audio (Female)

Bidirectional Ports:

  • RJ-45 Ethernet (Female)
  • RS-232 3-Pin Terminal Block

• ESD Protection: ± 8kV (air-gap discharge)
• Human Body Model: ± 4kV (contact discharge)
• Operating Temperature: 0°C – 40°C (32°F – 104°F)
• Storage Temperature: -20°C – 60°C (-4°F – 140°F)
• Relative Humidity: 20 – 90% RH (Non-condensing)
• Metal Housing
• Colour: Black
• Power Requirements: AC100-240V 50/60Hz
• Power Consumption: 15.36W

Installation and Operation
Transmitter Front and Rear

LINDY 38344 HDBaseT 3.0 KVM Extender A02

1- POWER LED: Indicates Power.
2- LINK LED: This will illuminate when the connection between transmitter and receiver is active; this will flash when the units are in low power mode.
3- VIDEO LED: This will illuminate if the video is encrypted; this will flash if the video is not encrypted.
4- ARC LED: This will illuminate when the ARC function has been switched on, it remains off if it’s on TOSLINK mode.
5- TOSLINK LED: This will illuminate when the TOSLINK function has been switched on, it remains off if it’s on ARC mode.
6- SELECT button: Push the button to switch between ARC and TOSLINK mode.
7- 3.5mm IN/OUT switch: Switch left to set the 3.5mm audio port as audio embedding port, switch right to set it as audio de-embedding port.
8- LOOP OUT/AUDIO ONLY switch: Switch left to set the HDMI OUT port as loop out port to connect a local HDMI display; switch right to get the audio signal on the HDMI OUT port from ARC or TosLink, a black screen 720p video signal is displayed.
9- HOST/DEVICE USB switch: Switch left to enable the USB HOST mode and connect a source to USB HOST port using a USB Type A-B cable; switch right to enable the USB DEVICE mode and connect USB peripherals to USB DEVICES ports.
10- USB DEVICES: Connect to a mouse, keyboard or other USB devices.
11- USB HOST: Connect to a USB source device.
12- SERVICE: Reserved for future use.
13- 24V DC: Connect the 24VDC 1A PSU to an AC wall outlet and securely connector to the transmitter or receiver. This is only required at one side of the installation.
14- ETHERNET: Connect to an Ethernet hub or router using standard Cat.6 or above cable.
15- CAT OUT: HDBaseT output port. Connect a compatible HDBaseT receiver using a single Cat.6 or above cable for all data signals. Please do not connect to a network port.
16- HDMI IN: Connect to an HDMI source device.
17- HDMI OUT: Connect to an HDMI local display.
18- 3.5mm IN/OUT: Audio embedding/de-embedding port, connect to an analogue audio output/input using a 3.5mm cable.
19- TOSLINK OUT: Connect to a digital TosLink (Optical) Output using an optical cable.
20- IR IN: Connect the supplied IR Receiver cable for IR signal reception. Ensure the remote being used is within the direct line-of-sight of the IR Extender.
21- IR OUT: Connect the supplied IR Transmitter Cable for IR signal transmission. Place the IR Transmitter in direct line-of-sight of the equipment to be controlled.
22- RS-232: Connect to a PC, Serial Controller or Serial device via a phoenix block 3-way connection for the pass-through transmission of RS-232 commands.

Receiver Front and Rear

LINDY 38344 HDBaseT 3.0 KVM Extender A03

1- POWER LED: Indicates Power.
2- LINK LED: This will illuminate when the connection between transmitter and receiver is active; this will flash when the units are in low power mode.
3- VIDEO LED: This will illuminate if the video is encrypted; this will flash if the video is not encrypted.
4- ARC LED: This will illuminate when the ARC function has been switched on, it remains off if it’s on SPDIF mode.
5- TOSLINK LED: This will illuminate when the TOSLINK function has been switched on, it remains off if it’s on ARC mode.
6- SELECT button: Push the button to switch between ARC and TOSLINK mode.
7- HOST/DEVICE USB switch: Switch left to enable the USB HOST mode and connect a source to USB HOST port using a USB Type A-B cable; switch right to enable the USB DEVICE mode and connect USB peripherals to USB DEVICES ports.
8- USB DEVICES: Connect to a mouse, keyboard or other USB devices.
9- USB HOST: Connect to a USB source device.
10- SERVICE: Reserved for future use.
11- 24V DC: Connect the 24VDC 1A PSU to an AC wall outlet and securely connector to the transmitter or receiver. This is only required at one side of the installation.
12- ETHERNET: Connect to an Ethernet hub or router using standard Cat.6 or above cable.
13- CAT IN: HDBaseT Input Port. Connect a compatible HDBaseT transmitter using a single Cat.6 or above cable for all data signals. Please do not connect to a network port.
14- HDMI OUT: Connect to an HDMI display.
15- 3.5mm IN/OUT: Audio de-embedding port, connect to an analogue audio input using a 3.5mm cable.
16- TOSLINK IN: Connect to a digital audio source with a TosLink (Optical) cable.
17- IR IN: Connect the supplied IR Receiver cable for IR signal reception. Ensure the remote being used is within the direct line-of-sight of the IR Extender.
18- IR OUT: Connect the supplied IR Transmitter Cable for IR signal transmission. Place the IR Transmitter in direct line-of-sight of the equipment to be controlled.
19- RS-232: Connect to a PC, Serial Controller or Serial device via phoenix block 3-way connection for the pass-through transmission of RS-232 commands.

Important! Before starting the installation, please ensure that all devices are powered off.

  1. Connect an HDMI source device to the Transmitter unit using an HDMI cable.
  2. Connect one end of the Cat.6 cable to the CAT OUT port on the Transmitter and the other end to the CAT IN port of the Receiver. U/UTP or F/UTP installation cables are recommended. For cable lengths please see the Specifications of this manual.
  3. Use another HDMI cable to connect an HDMI display device to the HDMI output port on the Receiver unit.
  4. Plug the DC power supply into either the Transmitter or Receiver and switch on.
  5. Power on the source device and display to complete the installation.

In addition to the installation steps outlined above this HDMI 4K60 KVM Extender can also provide the following additional/optional functionality:

USB

Both transmitter and receiver feature a USB Type B port for the connection to a USB source such as a PC or laptop, and two USB 2.0 Type A ports to connect a keyboard, mouse or other devices to control the source connected to the transmitter or receiver. To forward the USB signal from transmitter to receiver, set the switch HOST/DEVICE USB on the transmitter to the left side (HOST mode), and set the switch HOST/DEVICE USB on the receiver to the right side (DEVICE USB).

LINDY 38344 HDBaseT 3.0 KVM Extender A04

To forward the USB signal from receiver to transmitter, set the switch HOST/DEVICE USB on the transmitter to the right side (DEVICE USB), and set the switch HOST/DEVICE USB on the receiver to the left side (HOST mode).

LINDY 38344 HDBaseT 3.0 KVM Extender A05

Audio Embedding and De-Embedding
The transmitter supports audio embedding and de-embedding on the 3.5mm IN/OUT audio port.

When the 3.5mm IN/OUT switch is set to left, the audio signal from an external audio device will be embedded to the 3.5mm IN/OUT port.

LINDY 38344 HDBaseT 3.0 KVM Extender A06

When the 3.5mm IN/OUT switch is set to right, the 3.5mm IN/OUT port will output the audio signal deembedded from the HDMI IN port.

LINDY 38344 HDBaseT 3.0 KVM Extender A07

Audio ARC/TOSLINK modes
The extender can switch to ARC/TOSLINK mode by pressing the SELECT button on the front panel of transmitter and receiver, while LOOP OUT/AUDIO ONLY switch is used to set the desired mode to the HDMI OUT port on the transmitter.

Different scenarios can be built up using the following set-ups:

Transmitter: TOSLINK mode, LOOP OUT/AUDIO ONLY switch right (AUDIO ONLY)
Receiver: TOSLINK mode

LINDY 38344 HDBaseT 3.0 KVM Extender A08

Transmitter: TOSLINK mode, LOOP OUT/AUDIO ONLY switch left (LOOP OUT)
Receiver: TOSLINK mode

LINDY 38344 HDBaseT 3.0 KVM Extender A09

Transmitter: ARC mode, LOOP OUT/AUDIO ONLY right (AUDIO ONLY)
Receiver: ARC mode

LINDY 38344 HDBaseT 3.0 KVM Extender B 01

Transmitter: ARC mode, LOOP OUT/AUDIO ONLY left (LOOP OUT)
Receiver: ARC mode

LINDY 38344 HDBaseT 3.0 KVM Extender B 02

Please note: when using eARC devices, TOSLINK OUT port can only output audio up to 5.1Ch.

RS-232 Serial
The Transmitter and Receiver both feature a phoenix block serial connection for the extension of control signals.

Infrared Control
The Transmitter and Receiver units both feature an IR In and Out port, with two pairs of IR extension cables provided. The extension cables allow an IR remote control to be used from the Transmitter to the Receiver or vice versa.

  1. IR Signal
  2. Grounding
  3. Power 12V
Troubleshooting

There is no display on the screen.

It has been found that there are significant differences in the cable lengths/types and even input ports which can be used on different brands of display using HDMI 18G 4K@60Hz resolutions. If problems are experienced, please apply the following steps:

  • Try a different input port on the display.
  • Reduce the cable length on the Input and Output to 1m.
  • Try a different type of 1m HDMI Cable.
  • Check that the DC plug and jack used by the external power supply is firmly connected and that the power LED is illuminated on both the Transmitter and Receiver.
  • Check that the Cat.6/7 cable is plugged in correctly and that the Connection LED on the left side of both the HDBaseT In and Out ports are illuminated. Cat.6A or Cat.7 cable is recommended.
  • Check that the HDMI Indicator LED on the right side of the HDBaseT In and Out ports are illuminated, if not please power cycle the source and display.
  • For several HDMI devices it may be helpful to unplug and re-connect their HDMI connection to re-initiate the HDMI handshake and recognition.
  • Power off all the devices, then power on in this order: first, the extender, then the display and finally the source.
  • Reduce the length of Cat.6/7 or HDMI cable used or use an higher quality cable.

Lindy regularly checks and tests our product range to ensure maximum compatibility and performance. For the most up to date version of this manual, please refer to your local Lindy website, search for the relevant part number and find the manual under Downloads.

Recycling Information

WEEE (Waste of Electrical and Electronic Equipment), Recycling of Electronic Products

Europe, United Kingdom
In 2006 the European Union introduced regulations (WEEE) for the collection and recycling of all waste electrical and electronic equipment. It is no longer allowable to simply throw away electrical and electronic equipment. Instead, these products must enter the recycling process. Each individual EU member state, as well as the UK, has implemented the WEEE regulations into national law in slightly different ways. Please follow your national law when you want to dispose of any electrical or electronic products. More details can be obtained from your national WEEE recycling agency.

CE/FCC Statement

CE Certification
LINDY declares that this equipment complies with relevant European CE requirements.

UKCA Certification
LINDY declares that this equipment complies with relevant UKCA requirements.

FCC Certification
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
You are cautioned that changes or modification not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

The enclosed power supply has passed Safety test requirements, conforming to the US American versions of the international Standard IEC 60950-1 or 60065 or 62368-1.


Hersteller / Manufacturer (EU):
LINDY-Elektronik GmbH
Markircher Str. 20
68229 Mannheim
Germany
Email: info@lindy.com, T: +49 (0)621 470050

Manufacturer (UK):
LINDY Electronics Ltd
Sadler Forster Way
Stockton-on-Tees, TS17 9JY
England
sales@lindy.co.uk, T: +44 (0)1642 754000

Tested to comply with FCC standards. For home and office use.

No. 38344
3rd Edition, October 2022
lindy.com

Documents / Resources

| LINDY 38344 HDBaseT 3.0 KVM Extender [pdf] User Manual
38344, HDBaseT 3.0 KVM Extender, 3.0 KVM Extender, HDBaseT Extender, Extender, 38344 Extender
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References

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