GE APPLIANCES PXRQ400T Osmosis Water Filtration System Owner’s Manual

GE APPLIANCES PXRQ400T Osmosis Water Filtration System

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

• Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
• We take pride in the craftsmanship, innovation, and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.
• Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.

SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

Read, understand, and follow all safety information contained in these instructions prior to installation and use of the GE Appliances Reverse Osmosis system. Retain these instructions for future reference.
Intended use:
The GE Appliances Reverse Osmosis system is intended for use in filtering potable water in Residential applications and has not been evaluated for other uses. The system is typically installed at the point of use and must be installed as specified in the installation instructions. Contact a plumbing professional if you are uncertain how to install it.
SAFETY PRECAUTIONS
Be sure the water supply conforms with the Specification Guidelines. If the water supply conditions are unknown, contact your municipal water company or your local health department for a list of contaminants in your area and a list of laboratories certified by your state to analyze drinking water.

WARNING: To reduce the risk associated with choking:

• Do not allow children under 3 years of age to have access to small parts during the installation of this product.

WARININGTo reduce the risk associated with the ingestion of contaminants:

• Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certiffed for cyst reduction may be used on disinfected water that may contain filterable cysts.

WARNING

• For Indoor Use Only.
• Connect only to a circuit that is protected by a ground-fault circuit-interrupter (GFCI).
• Risk of Electric Shock. Disconnect power before servicing.
• If Connection Is Made To A Potable Water System, The System Shall Be Protected Against Backfilow.
• This system has been tested for the treatment of water containing pentavalent arsenic (also known as As(V), As(+5) or arsenate) at concentrations of 0.050 mg/L or less.
• This system reduces pentavalent arsenic, but may not remove other forms of arsenic.
• This system is to be used on water supplies containing a detectable free chlorine residual or on water supplies that have been demonstrated to contain only pentavalent arsenic. Treatment with chloramine (combined chlorine) is not sufficient to ensure complete conversion of trivalent arsenic to pentavalent arsenic. Please see the Arsenic
• Facts section of the Performance Data Sheet for further information.
• This reverse osmosis system contains a replaceable component critical to efficiency of the system. Replacement of the reverse osmosis Component should be with one or identical specificatons, as defined Dy tne manufacturer, to assure the same emciency and contaminant reduction performance. The product water should be tested periodically to verity that the system is performing properly.
• This system is acceptable for treatment ot Nitrate/Nitite intfluent concentrations of no more than 27 mg/L nitrate and mg nitrite in
  combination measured as N and Is certified Tor nitrate / nitrite reduction only Tor water supplies with a pressure of bo Psl (44KPa) r great.

READ AND SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

Extended non-use of the Reverse Osmosis system:
If the system has not been used for one week or more, open the RO water faucet and allow the system to drain. Close the RO water faucet and allow the system to regenerate the water supply.
Location:
The recommended location for the installation is under the sink.

• a) The power-supply receptacle for the appliance shall be installed in a cabinet or on a wall adjacent to the undercounter space in which the appliance is to be installed;
  b) There shall be an opening through the partition between the compartments specified in (a) that is large enough for the attachment plug to pass through.
  The longest dimension of the opening shall not be more than 1-1/2 in (38 mm);

• c) The edges of the opening specified in (b) shall, if the partition is wood, be smooth and rounded, or, if the partition is metal, be covered with an edge protector provided for this purpose by the manufacturer, and
  d) Care shall be exercised, when the appliance is installed or removed, to reduce the likelihood of damage to the supply cord.

• This Reverse Osmosis system contains a replaceable treatment component critical for effective reduction of total dissolved solids. This product water shall be tested periodically to verify that the system is performing satisfactorily. See the The Water Test Kit section.

BE SURE TO FOLLOW ALL APPLICABLE STATE AND LOCAL CODES

NOTICE: To reduce the risk associated with property damage due to water leakage:

• Read and follow these instruction before installation and use of this system.

• Installation and use MUST comply with all state and local plumbing codes.

• Protect from freezing, remove filter cartridge when temperatures are expected to drop below 40° F (4.4 C).
  Do not install systems in areas where ambient temperatures may go above 110° F (43.3° C).

• Do not install if water pressure exceeds 80 psi (689 kPa). If your water pressure exceeds 60 psi (552 kPa), you should install a pressure limiting valve.

• Contact a plumbing professional if you are uncertain how to check your water pressure.

• Do not install where water hammer conditions may Occur. If water hammer conditions exist, you should install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition.

• Where a backflow prevention device is installed on a water system, a device for controlling pressure due to thermal expansion should be installed.

• Do not use a torch or other high temperature sources near filter system, cartridges, plastic fittings or plastic plumbing.

• On plastic fittings, never use pipe sealant or pipe dope. Use PTFE thread sealing tape only, as pipe dope properties may deteriorate plastic.

• Take care when using pliers or pipe wrenches to tighten plastic fittings, as damage may occur if over tightening Occurs.

• Do not install in direct sunlight or outdoors.

• Locate the system in such a position as to prevent it from being struck by other items used in the area of installation.

• Ensure that the location will support the weight of the system when installed and full of water.
  Ensure all tubing and fittings are secure and free of leaks.

• Do not install unit if any collets are missing. Contact 800-952-5039 if collets are missing from any fittings to obtain replacements.

• Replace the disposable prefilter and postfilter cartridges every 6 months, at the rated capacity, or sooner if a noticeable reduction in flow rate occurs.

• Replace the disposable RO cartridge every 12 months, or sooner if a noticeable reduction in filtration efficiency occurs.

Specifications

Reverse Osmosis System:

• Models : PXRQ400T
• Supply water pressure limits. ………..50-60psi (0.34-0.4 MPa)
• Supply water temperature limits ………….41-100°F (5-38 °C)
• Maximum total dissolved solids (TDS) ………………. 2000 ppm
• Maximum water hardness6.9 pH. ………..10 gpg
• Maximum iron, manganese, hydrogen sulfide. …………0
• Chlorine in water supply (max. ppm). …………………2.0
• Supply water pH limits (pH) 4-10
• Daily Production Rate (DPR) 634 gal. (2,400 liters)

CARTRIDGE SPECIFICATIONS

• Performance Data- Filtration System PXRQ400T Using Filter FQ400PT and FQ400MT

• Rated/certified capacity = 240 gallon for FQ400PT

• The performance data sheet is available at gewaterfilters.com

• This system conforms to NSF/ANSI 58 for the specific performance claims as verified and substantiated by test data.

• Non-potable Water Sources: Do not attempt to use this product to make safe drinking water from non-potable water sources. Do not use the system on microbiologically unsafe water, or water of unknown quality without adequate disinfection before or after the system. This system is certified for cyst reduction and may be used on disinfected water that may contain filterable cysts.

• Arsenic Reduction: This system shall only be used for an arsenic reduction on chlorinated water supplies containing detectable residual free chlorine at the system inlet. Water systems using an inline chlorinator should provide a one-minute chlorine contact time before the reverse osmosis system.
  Nitrate/Nitrite Test Kit: This system is supplied with a nitrate/nitrite test kit. Product water should be monitored periodically according to the instructions provided with the test kit.

• Installations In the Commonwealth of Massachusetts: The Commonwealth of Massachusetts requires installation to be performed by a licensed plumber and does not permit the use of saddle valves. Plumbing code 248-CMR of the Commonwealth of Massachusetts must be followed in these cases.

• Product Water Testing: The Reverse Osmosis system contains a replaceable treatment component critical for the effective reduction of total dissolved solids. Product water should be tested periodically to verify that the system is performing properly.

• Replacement of the reverse osmosis component: This reverse osmosis system contains a replaceable component critical to the efficiency of the system. Replacement of the reverse osmosis component should be with one of the identical specifications, as defined by the manufacturer, to assure the same efficiency and contaminant performance.

Using the Reverse Osmosis System

• How the Reverse Osmosis System Works
• Reverse Osmosis reduces Total Dissolved Solids (TDS) and organic matter from water by diffusing it through a special membrane (see Pertormance Data sheet). Ine membrane separates minerals and impuritues irom the water and they are flushed to the drain. For the reduction of the claims specified, see Performance Data Sheet. High quality product water goes directly to the drinking water faucet. The system makes a good supply of drinking water each day. How much t makes depends on the feed water supply pressure, temperature and quality.
• The prefilter and postfiter are replaceable cartridges. The carbon prefilter reduces chlorine while also filtering sediments. Ine postiter reduces any otner undesirabie tastes and 0dors Derore you use tne water.
• The system includes an electronic display with a prefilter, postfilter and membrane change reminder. When six months have passed for the pre and post filter, a flashing light will remind you to change the fiters. Similarly, when 12 months have passed, a flashing light will remind you to change the membrane.
• Postfilter After leaving the membrane, but before going to the systom faucet, product water goes to the post filter cartridge. The postfilter is an enhanced replaceable sediment cartridge containing activated carbon designed to reduce select pharmaceuticals, select herbicides/ pesticides, vOCs, BPA and PFOA/ PFOS” as well as remaining tastes, odors, and sediments. Clean, high-quality drinking water flows through the tubing and to the system faucet.
• RO Product Water Faucet The countertop faucet dispenses filtered drinking water when opened. It has a variable flow handle. To comply with plumbing codes, an air gap is built into the faucet drain water connection. “claims of pharmaceuticals, VOC, BPA and PFos reduction not certified by IAPMO R&T.

Installation Instructions

• Questions? Call 1-800-952-5039 or visit our Website at: GEAppliances.com/gelservice-and-support/contact.htm

• WARNING entire manual. Failure to folow all guides and rules could cause personal injury or property damage.
  Check with your state and/or local public works department for plumbing codes. You must follow their guides as you install the Reverse Osmosis system.

• NOTE: Failure to comply with these installation instructions will void the product warranty, and the installer will be responsible for any service, repair or damages caused thereby.

TOOLS AND MATERIALS REQUIRED FOR INSTALLATION

• Electric Drill and 1-3/8″ Drill Bit (type as required) if mounting hole is needed for faucet
• Electric Drill and 3/8 Drill Bit (type as required) if installing the included drain adapter
• Two (2) Adjustable Wrenches
• Tape Measure
• Phillips and Flat Blade Screwdrivers
• Utility Knife
• PTFE Thread Sealing Tape
• If your main water line is a rigid pipe, you will require a compression fitting and possibly other plumbing hardware to complete the installation.
• IMPORTANT: To avoid damaging the sink, consult a qualified plumber or installer for drilling procedures. Special drill bits may be needed for stone, porcelain or stainless steel.

BEFORE YOU BEGIN

• Read these instructions completely and carefully.
• IMPORTANT: Save these instructions for local inspector’s use.

IMPORTANT: Observe all governing codes and ordinances

• Note to Installer : Be sure to leave these instructions with the consumer.

• Note to Consumer: Keep these instructions for future reference. Proper installation is the responsibility of the installer Product failure due to improper installation is not
  Covered under the warranty.

• A shutoff valve must be available or added near the installation point.

CONTENTS INCLUDED WITH THE SYSTEM

• Reverse Osmosis Assembly and Tubing
• Product Literature (Owner’s Manual and Installation Instructions)
• Water Supply Fitting
• Faucet Assembly
• Drain Adapter
• Power supply/adapter

PARTS INCLUDED

THINGS TO CHANGE BEFORE BEGINNING INSTALLATION

FEED WATER
The water supply to the Reverse Osmosis system must have the qualities listed in the specifications. Municipal water supplies most often will have these qualities. Well water may need conditioning: have the water tested by a water analysis laboratory and get their recommendations for treatment.
IMPORTANT: For water with a hardness greater than 10 grains (at 6.9 pH) the use of a softener is recommended. Failure to install a softener will reduce the life of the Reverse Osmosis cartridge.
RO DRAIN CONNECTION
A suitable drain point and air gap (check your state andlor local codes) are needed for reject water from the Reverse Osmosis membrane cartridge.
REVERSE OSMOSIS (RO) FAUCET
The RO product water faucet installs on the sink or on the countertop next to the sink. It may be installed in an existing sink spray attachment hole, or a hole may be drilled. Space is required underneath for tubing to and from the faucet, and for securing the faucet in place. All three faucet tubes are supplied already connected at one end to the faucet.

PLAN THE INSTALLATION
The Reverse Osmosis System should be installed under a sink.
PREPARE FOR INSTALLATION

1. Before starting, close the hot and cold water shutoff valves.
2. Temporarily place the filter assembly into planned location. Check position of items and space required for installation. Ensure tubes may be routed without kinking.
3. Remove the filter from planned location and set aside.

FEED WATER SUPPLY
Check and comply with local plumbing codes as you plan, then install a cold water supply fitting.

A. PREFERRED INSTALLATION

A typical connection using the included water supply fitting is shown in the illustration below.

1. Close the cold water shutoff valve and open the faucets to relieve pressure and drain water from the sink cold water pipe.
2. Disconnect the existing cold water line from the water shutoff valve.
3. Make sure that the water supply fitting’s gasket is inside the female threaded portion of the fitting.
4. Install the water supply fitting onto the cold water shutoff valve, where the existing cold water line was removed, and hand tighten. Be careful not to cross thread or overtighten.
5. Connect the existing cold water line to the male threaded portion of the water supply fitting and hand tighten. Be careful not to cross-thread or overtighten.

B. OPTIONAL INSTALLATION

• A typical connection using a compression-type fitting (not included).
• NOTE: Be sure to turn off the water supply and open a faucet to drain the pipe. Complying with plumbing codes, install a fitting on the cold water pipe to adapt 1/4″ OD tubing. A typical connection is shown in the illustration below.
• NOTE: If threaded fittings are used, be sure to use pipe joint compound (metal fittings only) or thread sealing tape on outside threads.

REVERSE OSMOSIS DRAIN ADAPTER (for under sink installation)

INTRODUCTION

• A suitable drain point is needed for the drain water from the Reverse Osmosis system. Options are.
• Install the included Drain Adapter As shown below, install the included drain adapter onto the sink’s drain pipe above the P-trap. This is normally used for under-sink installations.
• NOTE: Do not install drain adapter on a line coming from a garbage disposal.
• Use another existing drain in the home Run the drain tube from the RO system directly to an open drain. This is often used for remote location installations.
• NOTE: An incorrectly connected drain point can cause water to leak from the faucet’s air gap.
• NOTE: Local code may restrict the type of drain installation to use. Either drain installation type, if permitted by code, may be used in under sink or remote location installations. Consult a plumber if you are not familiar with plumbing procedures.
• INSTALL DRAIN ADAPTER
• The drain adapter indluded with the RO system is designed to fit around a standard 1-1/2″ O.D. drain pipe. In the following procedure, install the drain adapter above (upstream of) the P-trap. Be sure to comply with local plumbing codes.
• NOTE: Before starting this procedure, inspect the drain pipe under the sink for corrosion, and replace if necessary, before continuing with installation.

1. Test fit the two halves of the drain adapter onto the sink drain pipe, about 6 inches above the Ptrap. Make sure that the quick connect (Q.C.) fitting is toward the direction of the RO faucet

NOTE: Locate so that the drain tubing from the Reverse Osmosis faucet will run straight to the adapter, with no dips, loops, or kinks.

1. Using the hole through the drain fitting as a guide, mark the pipe where a 3/8″ hole will be drilled, and remove the drain adapter from the pipe.
   NOTE: Do not dril through the drain adapter’s Q.Cc. fitting, as this could damage the o-ring.

2. Drill a 3/8″ dia. hole in the pipe and remove flash.

3. Clean the sink tailpiece to assure a leak-tight fit.

4. Place the halves of the drain fitting back onto the sink drain pipe. Use a pencil or similar pointed object to align the Q.c. fitting so that it is centered on the hole you drilled.

5. Assemble the nuts and screws, as shown in the illustration above, and tighten both sides equally to secure the drain adapter halves onto the pipe. Do not overtighten.

6. Do not connect gray tubing to the Q.c. fitting at this time. It is done after the RO faucet is installed.

FAUCET

INSTALL THE FAUCET
Select the location of the Reverse Osmosis product water faucet. Be sure there is room underneath and above the sink to make the needed connections.
Options are:

• Use an existing sink top hole for the spray hose or soap dispenser (Must be between 1-1/4″ and 1-1/2 in diameter)
• Drill a new hole in the sink top
• Drill a new hole in the countertop next to the sink
• NOTE: Check to ensure the Reverse Osmosis faucet will mount flat against the mounting surface.
• NOTE: Visually review the routing of the tubes from the Reverse Osmosis assembly to the faucet. Check to ensure there is adequate tube routing space between the faucet and Reverse Osmosis assembly.

1. If drilling is needed, drill a 1-3/8″ diameter hole in the mounting surface. Be sure to use the proper procedure for drilling stone, porcelain or stainless steel. Special drill bits may be needed. Consult a qualified plumber.

2. Unscrew the plastic wing nut from the RO faucet’s threaded stud. Slide this wing nut and the adjacent metal washer off the tubing ends and set them aside to reinstall in step 4, below.
   NOTE: Be sure the black rubber gasket and metal base ring remain in place on the faucet stud.

3. Work tubing and the faucet stud down into the mounting hole. Be sure that the faucet body seats squarely into the base ring, and that the black rubber gasket sits flat against the sink or countertop

4. On the underside of the sink or countertop, slide the metal washer and wing nut (removed in step 2) back over the tubing ends and onto the stud. With the washer in place between the countertop and the wing nut, tighten the wing nut securely.

HOW TO CONNECT TUBES

The Reverse Osmosis system includes push-in fittings for quick tubing connection. Review the following instructions before connecting the tubes in the next step. Failure to follow these instructions may load to future leake.
CUT TUBES TO LENGTH

1. Use a sharp cutter or knife to cut the end of tubing. Always cut the tubing end square and smooth, with no nicks or rough spots. NOTE: Tubing lengths should allow the RO assembly to be moved for servicing.
2. Inspect the tube up to 1″ from the end to be sure there are no nicks, scratches or other rough spots. lf needed, cut the tubing again.

CONNECT TUBES

TO DISCONNECT TUBES (If necessary)

1. Push the collet inward with a finger tip.
2. Continue holding collet inward while pulling the tubing out.

MAKING TUBING CONNECTIONS Drain

1.  Use the red tube (1/4″ from Reverse Osmosis assembly to faucet and 3/8″ for faucet to saddle valve)
2. Fully fasten onto faucet spigot
3. Locate and insert tube into “Drain” fitting, adjusting length by cutting appropriately.

Out

1. Use the white tube (3/8″ from inlet three way ball valve to Reverse Osmosis assembly and 1/4″ from Reverse Osmosis assembly to faucet)
2. Insert fimly into “Out” fitting on the system
3. Cut to appropriate length.

3/8″ WHITE TUBE
Connected from inlet three way ball valve to reverse osmosis assembly

1. Connect one end of the 3/8″ white tube to the inlet three way ball valve.
2. Route the loose end of this tube to the white collet fitting on the Reverse Osmosis assembly.
3. Cut tube square and to length.
4. Insert all the way into the fitting.
5. Pull on the tube to be sure it is held firmly in the fitting.

3/8 RED TUBE

Connected from reverse osmosis faucet to drain adapter

1. Connect one end of the 3/8″ red tube to the reverse osmosis faucet by sliding the tube into the 3/8″ brine output.
2. The loose end needs to be attached to the quick connect fitting on the sink drain adapter.
3. Cut this tube as needed to route it as straight as possible, without loops, dips, or kinks.
4. Cut the end of the tube square.
5. Insert all the way into the fitting.
6. Pull on the tube to be sure it is held firmly in the fitting.
7. With remaining tube connect the other end of the T-connector.
8. The loose end needs to be attached to the quick connect fitting on the sink drain adapter.
9. Repeat step 3 thought 5.

1/4″ WHITE TUBE

Connected from reverse osmosis assembly to faucet

1. Connect one end of the 1/4″ white tube to the reverse osmosis faucet by sliding tube into the 1/4″ tube input
2. Route the loose end of this tube to the white collet fiting on the Reverse Osmosis assembly.
3. Cut tube square and to length.
4. Insert all the way into the fitting.
5.  Pull on the tube to be sure it is held firmly in the fitting

1/4″ RED TUBE

1. Connected from reverse osmosis assembly to reverse osmosis faucet
2. Connect one end of the 1/4″ red tube to the reverse osmosis faucet by sliding tube into the 1/4″ brine tube input.
3. Route the loose end of this tube to the red collet fiting on the Reverse Osmosis assembly.
4. Cut tube square and to length.
5. Insert all the way into the fiting.
6. Pull on the tube to be sure it is held firmly in the fitting.

1/4″ YELLOW TUBE

1. Connected from reverse osmosis assembly to T-connector
2. Connect one end of the 1/4″ yellow tube to the yellow collet fitting on the Reverse Osmosis assembly.
3. Route the loose end of this tube to the 1/4″ quick connect on the T-connector.
4. Cut tube square and to length.
5. Insert all the way into the fitting.
6. Pull on the tube to be sure it is held firmly in the fitting.

TEST AND PURGE THE SYSTEM

PURGE THE SYSTEM

To purge the system, complete the following steps.

1. 1. Open the Reverse Osmosis faucet and let water flow through the system for a 24 hour period. Water flow will be a slow trickle at this time.
   NOTE: Do not consume water from the RO system until purging is complete.

2. Close the Reverse Osmosis faucet after the 24 hour purging period is complete.

3. When the purging is finished, your Reverse Osmosis system is ready for use.

Care and Cleaning

CARTRIDGE LIFE AND REPLACEMENT

When the filter indicator on the reverse osmosis assembly flashes or stays on, it’s time to replace your filter.
The number indicates which hitters need to be replaced. The pre- and post- filter should be replaced at the same tme (Filter#1 & filter#2).
See the instructions below.

PREFILTER POSTFILTER CARTRIDGE

REPLACEMENT (every 6 months)
Complete the following steps to replace the prefilter and postfilter cartridges. Skip to step 3 if it is the first time installing the filter.

1. Unplug the product from the electrical outlet.
2. Remove (turn counterclockwise) the prefilter cartridge from the manifold. Then remove the postfilter cartridge.
3. Discard the cartridges in a proper manner.
4. Remove wrapping from the new filters.
5. Install new cartridges in reverse order: postfilter first, then prefilter. Turn cartridges clockwise to reattach to the manifold. Do not overtighten.
6. Plug the product back to the electrical outlet
7. Turn on the product by pressing the start button for 2 seconds.
8. Reset the timer by holding down the button for prefilter (Filter# 1) for 3 seconds or until the light flashes and turns OFF. Repeat the same step for the postfilter (filter#2).
9. Once filters are installed, Purge the Reverse Osmosis system. See previous page for instructions.
10. When the purging is finished, close the faucet and your Reverse Osmosis system is ready for use.

REVERSE OSMOSIs MEMBRANE CARTRIDGE REPLACEMENT
(every 12 months)
Complete the following steps to replace the RO membrane. Skip to step 3 if it is the first time installing the filter.

1. Unplug the product from the electrical outlet.
2. Remove the Reverse Osmosis cartridge by turning clockwise.
3. Discard the cartridges in a proper manner.
4. Remove wrapping from the new reverse osmosis membrane.
5. Install new cartridge by turning clockwise into the manifold. Do not overtighten.
6. Plug the product back to the electrical outlet
7. Turn on the product by pressing the start button for 2 seconds.
8. Reset the timer by holding down the button for the RO membrane (Filter#3) for 3 seconds or until the light flashes and turns OFF
9. Once filter is installed, Purge the Reverse Osmosis system. See previous page for instructions.
10. When the purging is finished, close the faucet and your Reverse Osmosis system is ready for use

To obtain replacement filters, call toll-free GE Appliances Parts and Services at 1-800-952-5039, or visit the store where you purchased our reverse osmosis system

Troubleshooting

element replacement in advance
Lighting form| Filter element life is about to expire, please prepare the filter element replacement in advance
| Not bright| Power is not turned on
Slow flashing| Standby mode
Lighting form| Normal work
| Lighting form| Two hours of continuous work failure
Flashing| Water shortage or stall failure

• Before you call tor service
• Save time and money! Review the chart below first and you may not need to call for service.

Will go away after it runs for a while.
Chlorine taste and/

or odor in the Reverse Osmosis product water

| The ppm of chlorine in your water supply exceeds maximum limits and has destroyed the Reverse Osmosis membrane.| If the water supply contains more than 2.0 ppm of chlorine, additional filtering of the water supply to the Reverse Osmosis is needed. Correct this condition before doing maintenance on the Reverse Osmosis system.
The prefilter is no longer reducing chlorine from the water supply.| Replace the Reverse Osmosis membrane cartridge, prefilter, and postfilter.
Other taste and/or odor| +LJK TXDOLW\ SURGXFW ZDWHU

may have a different taste than what you’re used to.

| This is normal.
Low water usage.| 9HULI\ WKDW WKH WXELQJ LV QRW NLQNHG RU EHQW. 0DNH VXUH WKH ZDWHU

supply inlet valve is fully open.

Prefilter and postfilter need to be changed.| Replace the prefilter and postfilter. See replacement section of the user manual for full description.
Water leaking from faucet air gap hole| Drain side of faucet air gap

(3/8´ WXELQJ) SOXJJHG, UHVWULFWHG

or incorrectly connected to the drain.

| Inspect and eliminate restriction or plug. It is important that there are no dips, loops or low spots in the drain line from the faucet air gap to the drain pipe. Refer to Installation Instructions for proper drain connection. If drain line adapter was used as the drain point, periodic inspection/cleaning is recommended.
System makes product water slowly| This is normal.| Water flow rate will be lower than a regular faucet.
Water supply to the Reverse Osmosis system not within specifications.| Increase water pressure, precondition the water, etc., as needed to conform before doing maintenance on the Reverse Osmosis system.
Prefilter cartridge plugged with sediments.| Replace the prefilter. If the rate does not increase, replace the postfilter and Reverse Osmosis membrane cartridge.
Reverse Osmosis membrane plugged with sediments.| Replace Reverse Osmosis membrane cartridge.
No water| Water supply valve not turned on or product has not been turn on.| 7XUQ ZDWHU VXSSO\ YDOYH RQ. 9HULI\ WKDW WKH XQLW LV SOXJ LQWR DQ

electrical outlet and the unit is power on by pushing and holding the start button for two seconds.

Leaks at fittings| Improperly installed.| Reinstall. See Installation Instructions.
| Faucet air gap drain water flowing through the faucet air gap. This may be associated with high pressure water supply, generally 80 psi or greater.| Install a pressure regulator in the house water supply to reduce the

SUHVVXUH EHORZ 60 SVL.

Fault indicator light is flashing| The water is turn off.| 7XUQ RQ WKH ZDWHU VXSSO\ LQOHW YDOYH. 8QSOXJ WKH XQLW IURP WKH

electrical outlet and plug the product back. Turn on the product by pressing the start button

One of the filter has been removed without unplugging the unit first| 8QSOXJ WKH XQLW IURP WKH HOHFWULFDO RXWOHW DQG SOXJ WKH SURGXFW EDFN.

Turn on the product by pressing the start button.

f you are still having trouble, please visit GEAppliances.com/ge/service- and-support/contact.htm or
call us at 1-800-952-6039.

Parts List

Parts Catalog

Limited Warranty

• GE Appliances Reverse Osmosis System Limited Warranty GEAppliances.com
• ALL WARRANTY CLAIMS CAN BE sUBMITTED BY CONTACTING THE WATER INNOVATIONS TEAM TOLL-FREE AT 1.800.952.5039. PLEASE HAVE YOUR SERIAL NUMBER AND MODEL NUMBER AVAILABLE WHEN CALLING FOR YOUR WARRANTY CLAIM.

One Year

From the date of the original purchase

| Any part of the Reverse Osmosis Filtration System that fails due to a defect in materials or workmanship.

• What GE Appliances will not Cover:
• Service trips to your home to teach you how to use the product.
• Improper installation, delivery, or maintenance. Failure of the product if it is abused, misused, modified, or used for other than the intended purpose or used commercially.
• Use of this product where water is microbiologically unsafe or of unknown quality, without adequate disinfection. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.
• Filter cartridges, membrane catridges and batteries after 30 days from date of purchase.
• Damage to the product caused by accident, fire, floods or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
• EXCLUSION OF IMPLIED WARRANTIES -Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
• This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trp charge or you may be required to bring the product to an Authorized GE Appliances Servioce location for service. In Alaska, the limited warranty excludes the ocOst of shipping or service calls to your home.
• Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consut your local or state consumer affairs office or your state’s Attorney General.
• For product purchased outside of the US, contact your dealer for Warranty and Service information.
• Warrantor for Products Purchased in the United States: GE Appliances, a Haier company Louisville, KY 40225

Consumer Support

Register Your Appliance

• Register your new appliance online at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. Scan the QR Code on the product registration card or on the product itself.

NOTE: This is just an example of what a QR code represents visuall. Go to GEAppliances.com/register Mail in the registration card provided in the packaging with your water heater.

Consumer Service

• If you have a question or need assistance with adjustments, repairs or routine maintenance for your new water heater: Review the Troubleshooting Tips and Care and Cleaning sections of this Use & Care Manual. Contact your local installer, plumbing contractor or call GE Appliances Service and Support at 1-800-952-5039
  NOTE: Your installer phone number may be located on the product label. If you still have issues, contact GEA Customer Support at GEAppliances.com/waterheater

Parts and Accessories

• Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes. (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US, go to GEAplianceparts.com

Contact Us

• If you are ultimately not satisfied with the service you receive, contact us on our website with all the details including your phone number, or write to.

• In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 GEAppliances.com/contact

• Write the model and serial numbers here:
  

• Model #—————————
  

• Serial #———————————–
  

• You can find them on the rating label on the front side of your water heater.

• GE is a trademark of the General Electric Company. Manufactured under trademark license. 49-6000289 Rev. 1 10-22 GEA

• System certified by
  

• IAPMO R &T against NSF/ ANSI Standards 42 and 58 for the reduction of claims specified on the Performance Data Sheet and at www.lAPMO.org, and to NSF/ANSI 372 for Low Lead content.

References

• Contact Us or Get Help with Questions | GE Appliances
• Contact Us or Get Help with Questions | GE Appliances
• GEAppliances.com/register
• Water Heater - Product Information, Warranty, Service and Technical Support

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