CyberPower M550L/M750L/M1100XL Series Medical Grade UPS User Manual

June 3, 2024
CyberPower

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CyberPower M550L/M750L/M1100XL Series Medical Grade UPS

INTENDED USE OF UPS SYSTEM

CyberPower Medical Grade UPS systems are intended to support and protect non- medical and medical computer devices that require leakage current reduction, surge protection, voltage regulation, line noise filtering and battery backup during power outages and generator testing, both inside and outside patient care vicinities. CyberPower Medical Grade UPS Systems come with medical-grade receptacles and plugs that reduce the leakage.

PRODUCT REGISTRATION

Thank you for purchasing a CyberPower product. This UPS is designed to provide unsurpassed power protection, operation, and performance during the lifetime of the product. Please take a few minutes to register your product at: www.CyberPowerSystems.com/registration. Registration certifies your product’s warranty, confirms your ownership in the event of a product loss or theft, and entitles you to free technical support. Register your product now to receive the benefits of CyberPower ownership.

IMPORTANT SAFETY WARNINGS
SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries..

  • CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).
  • CAUTION! For pluggable equipment, the sock-et-outlet shall be installed near the equipment and shall be easily accessible.
  • CAUTION! To reduce the risk of electric shock, do not remove the cover except to service the battery. There are no user serviceable parts inside except for the battery.
  • CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.
  • CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the unit.
  • CAUTION! To avoid electric shock, turn off the unit and unplug it from the AC power source before servicing the battery.
  • CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit overcurrent protec-tion in accordance with the National Electric Code, ANSI/NFPA 70.
  • CAUTION! Not for use in a computer room as defined in the Standard for the Protection of information Technology Equipment, ANSI/NFPA
  • DO NOT USE FOR LIFE SUPPORT EQUIPMENT! CyberPower Systems does not sell products life support applications. DO NOT use in any circumstance that would affect the operation and safety of life support equipment or patient care.
  • CAUTION! The Serial and USB ports of the UPS units allow the connection and commu-nication with computers, and the connected computers shall comply with UL/ IEC stan-dards.
  • CAUTION! Combined systems shall comply with the standard IEC 60601-1-1, safety requirements for medical electrical systems. Equipment which doesn’t comply with UL 60601-1 shall be kept outside of patient environments, as defined in the standard.
  • DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium. Condensa-tion from the aquarium can cause the unit to short out.
  • DO NOT USE THE UPS ON ANY TRANSPORTATION! To reduce the risk of fire or electric shock, do not use the unit on any transportation such as airplanes or ships. The effect of shock or vibration caused during transit and the damp environment can cause the unit to short out.

INSTALLING YOUR UPS SYSTEM

UNPACKING
Inspect the UPS upon receipt. The box should contain the following:

  1. UPS unit
  2. User’s manual
  3. Serial cableCyberPower-M550L-M750L-M1100XL-Series-Medical-Grade-UPS-03
  4. USB A+B type cableCyberPower-M550L-M750L-M1100XL-Series-Medical-Grade-UPS-04

PowerPanel® Business software is available on our website. Please visit www.cyberpowersystems.com and go to the Software Section for a free download.

AUTOMATIC VOLTAGE REGULATOR
The M550L/M750L/M1100XL stabilizes incon-sistent utility power voltage to nominal levels that aresafe for equipment. Inconsistent utility power may be damaging to important data files and hardware, but with Automatic Voltage Regulation (AVR), damaging voltage levels are corrected to safe levels. AVR automatically increases low utility power and decreases high utility power to a consistent and safe 120 volts.

DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT

  1. Ensure that the equipment plugged into the UPS does not exceed the UPS unit’s rated capacity. If the rated capacities of the unit are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.
  2. There are many factors that can affect the amount of power that your electronic equipment will require. For optimal system performance keep the load below 80% of the unit’s rated capacity.

HARDWARE INSTALLATION GUIDE

  1. Your new UPS may be used immediately upon receipt. However, to ensure the battery’s maximum charge capacity, it is recommended that you charge the battery for at least 16 hours. Your UPS is equipped with an auto-charge feature. When the UPS is plugged into an AC outlet, the battery will automatically charge whether the UPS is turned on or off.
    Note: This UPS is designed with a safety feature to keep the system from being turned on during shipment. The first time you turn the UPS on, you will need to have it connected to AC power or it will not power up.

  2. With the UPS unit turned off and un-plugged, connect your computer, monitor, and any other peripherals requiring battery backup into the battery power supplied outlets. DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical devices into the “Battery and Surge Protected Outlets”. The power demands of these de-vices may overload and damage the unit.

  3. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air conditioner, copier, etc…). The warranty prohibits the use of extension cords, outlet strips, and surge strips.

  4. Press the power switch to turn the unit on. The Power On indicator will illuminate and the unit will “beep”. If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets. Make sure the circuit breaker is depressed and then turn the UPS on.

    • continued

INSTALLING YOUR UPS SYSTEM

  1. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
  2. To store the UPS for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every three months to ensure battery life.
  3. Insure the wall outlet and UPS are located near the equipment being attached for proper accessibility.

BASIC OPERATION

FRONT PANEL

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  1. Power Switch / Power On Indicator
    Used as the master on/off switch for equipment connected to the battery power supplied outlets.

  2. Alarm Mute Button
    Press the Alarm mute button to mute the alarm while it is beeping. Press the button for 2 seconds to enable / disable the buzzer.

  3. Screen off Button
    Press the Screen off button to light up / off the LCD. Press the button for 2 seconds to enable / disable the Auto Sleep function of the LCD.

  4. LCD module display
    The LCD display provides information on the UPS battery and and power conditions and allows for customization of UPS operation.

  5. Log/Up Button
    For UPS log information, press the button for 2 seconds. This button is also used to scroll up.

  6. Status/Down Button
    For UPS status information, press the button for 2 seconds. This button is also used to scroll down.

  7. Setup/Enter Button
    Press the Setup button for 2 seconds to enter setup menu and then select the functions for configuration.
    For additional information on how to customize the UPS’s operation, please refer to the LCD Function Setup Guide section below.CyberPower-M550L-M750L-
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BACK PANEL
  1. Battery and Surge Protected Outlets (Hospital-Grade)
    The unit has several battery powered and surge protected outlets (4 outlets for M550L and 6 outlets for M750L/M1100XL) for connected equipment to ensure temporary uninterrupted operation of your equipment during a power failure. (DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical devices into the “Battery and Surge Protected Outlets”. The power demands of these devices may overload and damage the unit.)

  2. Serial/USB Ports to PC
    The Serial and USB ports allow connection and communication between the personal-computer and the UPS unit.
    Note: Only one port can be used at a time; when the USB is in use, the serial port will be disabled.

  3. TVSS Ground
    Use the Transient Voltage Surge Suppression Screw to ground the UPS.

  4. Input / Output Circuit Breaker
    Located on the back of the UPS, the circuit breaker provides overload and fault protection.

  5. AC Input Power Cord Heavy-duty power cord.

  6. SNMP/HTTP Network Slot (For M750L and M1100XL)
    Remove the cover panel to install an optional RMCARD to remotely monitor and manage your UPS over a network.

  7. Extended Battery Connector (For M1100XLonly)
    Use to connect the optional CyberPower external battery packs for extended runtime.

BATTERY WARNINGS

Follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the batteries: Replacement of batteries located in an OPERATOR ACCESS AREA.

  • CAUTION! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instruction.
  • CAUTION! When replacing batteries, replace with the same number of the following bat-tery:
  • CyberPower / RB1270X2E for the M550L,
  • CyberPower / RB1270X3A for the M750L,
  • CyberPower / RB1290X3B for the M1100XL.
  • Contact CyberPower Systems about replacement batteries.
  • CAUTION! Risk of Energy Hazard, 12V, maximum 9 Ampere-hour battery. Before replacing batteries, remove conductive jewelry such as chains, wristwatches and rings. High energy conducted through these materials could cause severe burns.
  • CAUTION! Do not dispose of batteries in a fire. The batteries may explode.
  • CAUTIaON! Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.
  • CAUTION! For UPS which is equipped with extended battery connector, only connect to CyberPower extended battery pack. Contact CyberPower Systems about extended battery pack.
  • REMINDER: Batteries are considered HAZARDOUS WASTE and must be disposed of properly. Most retailers that sell lead-acid batteries collects used batteries for recycling, as required by local regulations.

BATTERY REPLACEMENT

BEFORE REPLACING THE BATTERY
  1. Remove all watches, rings or other metal objects.
  2. Only use tools with insulated handles.
  3. DO NOT lay tools or other metal parts on top of battery or any battery terminals.
  4. Wear rubber gloves and boots.CyberPower-M550L-M750L-M1100XL-Series-Medical-Grade-UPS-07

BATTERY REPLACMENT PROCEDURE

  • STEP 1: Remove the front panel of the UPS.
  • STEP 2: Remove two screws from the battery compartment cover.
  • STEP 3: Slide the cover completely off from the unit.
  • STEP 4: Disconnect the battery wires from the batteries and remove the batteries from the compartment. Insert the new battery pack. Connect the Red battery cable to Red connector on Battery pack and connect Black ones.
  • STEP 5: Assemble the battery compartment cover, screws and front panel in the reverse sequence of above steps. Recharge the unit for 16 hours to ensure the UPS performs expected runtime.CyberPower-M550L-M750L-M1100XL-Series-Medical-Grade-UPS-08

DEFINITIONS FOR ILLUMINATED LCD DISPLAY

STATUS MENU

  • Operation Mode
  • Load Power
  • Load VA
  • Load Amps
  • Load Energy
  • Estimated Runtime
  • Battery Information
  • Input
  • Output
  • Date & Time

LOGS MENU

  • Event- Transfer (X1-X10)
  • Event- Fault (F1-F10)
  • Model Name
  • Last Battery Change
  • Next Battery Change
  • UPS Firmware Version
  • LCD Firmware Version
  • Serial Number

SETUP MENU

  • Utility Power
  • MIN O/P Voltage
  • MAX O/P Voltage
  • Sensitivity
  • Audible Alarm
  • LCD Auto Sleep
  • Cycling Display
  • Low Battery Warning
  • Battery Change Date
  • Auto Self-Test
  • Self-Test
  • Alarm Test
  • Date & Time
  • Language
  • Back to Default

LCD FUNCTION SETUP GUIDE

BUTTON DESCRIPTION

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Function Options              Default             Description

O/P Voltage Range
Utility Power| Normal Good Poor (Custom)* ESC| Normal| This determines when the UPS will switch to Battery Mode. If the utility power is Good, the unit will go to Battery Mode more often. If the utility power is Poor, the unit will go to Battery Mode less often to tolerate the utility power fluctuations.
MIN O/P Voltage| 97~106V| 102V| ****

If the utility voltage is usually low and the connected equipment can work with this condition, you can set the output voltage range lower to avoid UPS going to AVR Mode too often.

MAX O/P

Voltage

| 127~136V| 131V| If the utility voltage is usually high and the connected equipment can work with this condition, you can set the output voltage range higher to avoid UPS going to AVR Mode too often.
Sensitivity
Sensitivity| Medium High Low ESC| Medium| ****

If the connected equipment can tolerate more power events, select Low Sensitivity. The UPS will go Battery Mode less often. If the connect- ed equipment cannot tolerate power events, select High Sensitivity. The UPS will go Battery Mode more often.

Audible Alarm
Alarm| Enable Disable ESC| Enable| If “Disable” is selected, the unit will mute all alarms except for overload condition.
Display Menu
LCD Auto Sleep| ****

Never After 1 minutes After 5 minutes After 10 minutes ESC

| After 1 minute| If Auto Sleep is selected, the LCD display will shut off after 1/5/10 minutes if no activity.
Cycling Display| Never After 10 seconds After 20 seconds After 30 seconds ESC| After 20 seconds| If the buttons are not touched in 10/20/30 seconds, it will start cycling the UPS information. In Status Menu, press Enter button once can also enter or leave cycling mode.
Function Options              Default           Description

Battery Menu


Low Battery Warning

| ****

0~1800s

| ****

300s

| The audible alarm will sound when the remaining runtime is less than the value selected.
Extended Battery*| 0~2| 0| Set up the quantity of the extended batteries.

  • Only M1100XL supports Extended Battery.
    Battery Change Date| Jan / Feb / Mar / Apr / May / Jun / Jul / Aug / Sep / Oct / Nov / Dec 2000~2099| —/—-| Optional setup information. User can select the install date of new batteries.
    Test Menu
    Self-Test?| No Yes| No| If Yes is selected, the UPS will perform a self- test.
    Auto Self-Test On Startup| Yes No ESC| No| If Yes is selected, the UPS will perform a self- test when startup.
    Auto Self-Test Frequency| Never Every week Every 2 weeks ESC| Never| Set up the frequency of Auto Self-Test.
    Alarm Test?| Short Test Continuous Test ESC| —| This option tests the alarm’s audible warning and LED indicators to insure they are normal.
    Other Setup
    Date & Time| yyyy/mm/dd hh:mm| —-/–/– –:–| Set up year/month/day, hour/minute.
    Language| English German French| English| Set up the Language.
    Back to Default?| No Yes| No| Restores the UPS factory default settings.
SYSTEM FUNCTION BLOCK DIAGRAM

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TROUBLESHOOTING

Problem Possible Cause Solution
Circuit breaker button is projecting from the back of the unit. Circuit
breaker has tripped due to an overload. Turn the UPS off and unplug at least

one piece of equipment. Wait 10 seconds, reset the circuit breaker by pressing the button in, and then turn the UPS on.
The UPS does not perform expected runtime.| Batteries are not fully charged.| Recharge the battery by leaving the UPS plugged in.
Batteries are worn out.| Contact CyberPower Systems about replacement batteries.
The UPS will not turn on.| The on/off switch is de- signed to prevent damage from rapidly turning it off and on.| Turn the UPS off. Wait 10 seconds and then turn the UPS on.
The unit is not connected to an AC outlet.| The unit must be connected to a 120V 50/60Hz outlet.
Batteries are worn out.| Contact CyberPower Systems about replacement batteries.
Mechanical problem.| Contact CyberPower Systems for repair.
PowerPanel® Business is inactive.| The USB/serial cable is not connected.| Connect the USB/serial cable to the UPS unit and an open USB/serial port on the back of the computer. You must use the cable that came with the unit.
The USB/serial cable is connected to the wrong port.| Check the back of the computer for an additional USB/serial port. Move the cable to this port.
The serial cable is not the cable that came with the unit.| Please use the serial cable that came with the unit for the software.

TECHNICAL SPECIFICATIONS

Model M550L M750L M1100XL
Capacity (VA) 550 750 1100
Capacity (Watts) 440 600 880

INPUT
Input Voltage Range| 90Vac – 150Vac
Input Frequency Range| 50/60Hz ± 3Hz Auto-sensing
Input Plug Type| NEMA 5-15P
OUTPUT
Output Receptacles| NEMA 5-15R (Hospital Grade)
Output Voltage| 120Vac ± 5%
Output Frequency| 50/60Hz ± 1%
Output Waveform| Simulated Sine Wave
Transfer Time (Typical)| < 10ms
Overload Protection| Internal Current Limiting, Circuit Breaker
SURGE PROTECTION AND FILTERING
Lightning / Surge Protection| Yes
BATTERY
Replaceable Battery Pack| RB1270X2E| RB1270X3A| RB1290X3B
Extended Runtime| No| No| Yes (Max. 2)
Sealed Maintenance Free| Yes
Recharge Time (Typical)| 8 Hours
WARNING DIAGNOSTICS
Indicators| LCD Display, LED Indicators (Power On)
Audible Alarms| On Battery, Low Battery, Overload, UPS Fault
ENVIRONMENTAL
Operating Temperature| 32 °F to 104 °F ( 0 °C to 40 °C)
Operating Relative Humidity| 0 to 95% Non-condensing
Storage Temperature| 5 °F to 113 °F ( -15 °C to 45 °C)
Storage Relative Humidity| 0 to 95% Non-condensing
MANAGEMENT
Connectivity Ports| (1) USB Port, (1) Serial Port
Software| PowerPanel® Business
PHYSICAL
Dimensions (WxHxD)| 5.4” x 6.4” x 13.7”| 6.7” x 8.7” x 17”
Weight (lb/kg)| 30.1lbs| 52.8lbs| 54.0lbs
SAFETY
Max. Current Leakage| < 100µA
Conformance Approvals| UL1778 (CSA C22.2 No 107.3), UL60601 tested , FCC Part15 Class B

FCC COMPLIANCE STATEMENT

This device complies with part 15 of the FCC rules.

Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canadian Compliance Statement CAN ICES-3 (B)/NMB-3(B)

LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE

Please visit www.CyberPowerSystems.com for a copy of the Limited Warranty and Connected Equipment Guarantee.

Where Can I Get More Information?
The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. CyberPower is the warrantor under this Limited Warranty.
For further information please feel free to contact CyberPower at:
CyberPower Systems (USA), Inc. 4241 12th Ave E., STE 400, Shakopee, MN 55379; call us at 877-297-6937; or send us an e-mail message at claims@cyperpowersystems.com.

Customer Support is available on our website.
Visit CyberPower at www.cyberpower.com to get more information.

WARNING: This product can expose you to chemicals including bisphenol A (BPA) and styrene, which is known to the State of California to cause reproductive harm and cancer. For more information, go to www.P65Warnings.ca.gov.

Entire contents copyright © 2022 Cyber Power Systems, Inc. All rights reserved. Reproduction in whole or in part without permission is prohibited.

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